# LoJack — user reviews > 251 indexed App Store user reviews of LoJack by Spireon, Inc, rated 4.86/5 from 90,787 ratings. - Source: https://appshunter.io/ios/app/lojack/id1057745950/reviews - App overview in markdown: https://appshunter.io/ios/app/lojack/id1057745950.md - Rating breakdown: 5★ 71,624 · 4★ 6,164 · 3★ 1,514 · 2★ 189 · 1★ 447 ## What do users think of LoJack? Overall sentiment: negative **Pros** - 🚀 Tracks vehicle location - 🔒 Helps recover stolen vehicles - 👍 Provides peace of mind - 🚗 Useful for monitoring teen drivers **Cons** - 🐛 Inaccurate location tracking - 🤖 Poor customer service - 🔋 Drains vehicle battery - 🤔 Difficult to use/configure - 💰 Expensive subscription **Commonly reported bugs** - Notifications not working as expected - App unable to locate vehicle - Inconsistent data/location updates **Most requested features** - Ability to update account information - Option to remove dealer notifications - Downloadable trip/mileage reports - More customizable geofencing ## Newest reviews (12 of 251) ### 4/5 — Love the concept *2026-06-01, version 6.16.0* I love LoJack. It would be great however, if we would receive a text when our car goes out of the geofence area. We could then react SOOOOOO MUCH FASTER if our car was stolen! Thank you. ### 5/5 — Batman *2026-05-31, version 6.16.0* Awesome ### 5/5 — Love it *2026-05-31, version 6.16.0* Love it ### 5/5 — LoJack *2026-05-28, version 6.16.0* Easy ### 2/5 — App doesn’t show where my car is *2026-05-26, version 6.16.0* I’ve been working with LoJack support for months! They’ve ghosted me for the past six weeks or longer, so I’m writing this review. The app doesn’t work at all for short trips of 2 miles or less. It works intermittently for trips of about 10 minutes. It works pretty well for longer trips. When I’ve taken a short trip if 2 miles or less, the locator portion of the app cannot find my car. It usually takes a couple hours for my app to correctly show where my car is located! ### 5/5 — LoJack *2026-05-18, version 6.16.0* A piece of mind and I highly recommend this ### 5/5 — Better than brand alerts *2026-05-10, version 6.16.0* You can’t beat the device it’s amazing how accurate it is and can one day see your life and keep track of loved ones that are having too much fun ### 2/5 — Slow Updates *2026-05-08, version 6.16.0* Very slow on actual live location and takes forever to update. ### 5/5 — Services *2026-05-07, version 6.16.0* Amazing ### 5/5 — Payton mama *2026-04-24, version 6.16.0* I love this app ### 5/5 — Smooth *2026-04-19, version 6.16.0* Great app ### 5/5 — 👍🏾👍🏾👍🏾 *2026-04-15, version 6.16.0* Always great 👍🏾 ## Most critical reviews (10 lowest-rated) ### 1/5 — Worthless *2026-08-09, version 6.16.1* Doesn’t update cars location. Doesn’t show active recalls. Not sure what it does besides cost money they won’t refund you when the app shows your car at a location you visited 2 weeks ago after you hit update location… don’t waste your money. ### 1/5 — Vehicle location is out of date by more than 6 weeks *2026-07-22, version 6.16.1* seriously, what good is that? ### 1/5 — Terrible *2026-07-11, version 6.16.1* The app does not work all the time . Customer support is terrible too ### 1/5 — Inaccurate *2026-06-23, version 6.16.0* The app doesn’t accurately locate the car in real time. There a lag between 5 mins to whole hours sometimes and the history isn’t as descriptive as i would think if your trying to locate a stolen car.. there has been time I know my car is not at a specific place and it still shows there for hours. I would not trust this if it was an emergency better off air tagging the car or installing your own tracking system ### 1/5 — Car location not up to date *2026-06-21, version 6.16.0* I used to love this app back in 2021 when it actually kept my cars location up to date… as of May 04 my cars location has not changed it’s now June 21st. In case of emergency this would be useless. ### 1/5 — No sirve *2026-06-03, version 6.16.0* No sírve la aplicación pero en el diller te la venden ala fuerza cuando compras carro es un fracaso la aplicación ### 1/5 — Garbage *2026-05-09, version 6.16.0* Doesn’t work ### 1/5 — Dealer screwed me again *2026-04-13, version 6.16.0* Told them I did not want. Just another thing I do not want and will never know how to use ### 1/5 — Trash *2026-03-25, version 6.16.0* It’s no good at all ### 1/5 — Location doesn’t work *2026-02-24, version 6.15.0* My vehicle location hasn’t updated since October. It’s still showing my truck in the same location. It’s February! ## Most praised reviews (10 highest-rated) ### 5/5 — Accuracy *2026-08-13, version 6.16.1* Great app. Location status should be updated more often to give timing accuracy. Other then that the app is very helpful ### 5/5 — Car stolen, had best case scenario bc of LoJack *2026-08-01, version 6.16.1* My car was stolen yesterday at 3am. Bc of LoJack, I was able to locate it by 6am when I woke up, and by 8am, I was with my vehicle again. I was able to find it faster than the police would have been able to (still filed the police report). LoJack sent me to the *exact* address that it was left at. And bc I found it so fast, due to the LoJack, the thieves did not have an opportunity to strip it. It was in one piece, and literally all that needed to be fixed was the recalibration/key fob (thieves used some device to make my fob useless). Yesterday was easily one of the most stressful days I’ve had in a while, however, thanks to LoJack, I still have my vehicle. It literally paid for itself multiple times over. 10/10 would recommend. ### 5/5 — Needed assistance to register LoJack on my new car *2026-07-11, version 6.16.1* After 3 mos, 6 visits to the dealership & Service appt to replace my LoJack unit they still could not help me get my account activated. Was finally referred to call LoJack directly. I spoke to a gentleman, Maurice J. He was very patient & kindly guided me through steps to start the process all over, which was finally completed. This young man is very good at his job! If I could, I would give him 10gold stars 🌟and a raise. Thanks again Maurice!! ### 5/5 — Nice *2026-07-08, version 6.16.1* Nice ### 5/5 — All good! *2026-07-07, version 6.16.1* The app appears to be well organized. Excellent and patient customer support. ### 5/5 — Love LoJack *2026-07-07, version 6.16.1* Have used this device in my cars for the past 30 years. Would not leave a dealer’s lot without having one installed ### 5/5 — honda *2026-07-02, version 6.16.1* percfect ### 5/5 — I know when I over the speed limit so it’s no worries *2026-06-29, version 6.16.1* Surprised ### 5/5 — Amazing customer service *2026-06-24, version 6.16.1* Thank you to Andrea with customer service for providing an exceptional service! ### 5/5 — I just bought a ram *2026-06-05, version 6.16.0* This app makes it where no one can steal your ram. I like that idea. 5 stars for such an idea. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*