# Lokal — user reviews

> 4 indexed App Store user reviews of Lokal by Waterloo Taxi, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/lokal/id6791622824/reviews
- App overview in markdown: https://appshunter.io/ios/app/lokal/id6791622824.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (4 lowest-rated)

### 3/5 — Not Accessible for the blind

*2026-08-25*

this app is unusable with voiceover. Considering blind people have to use taxis, they should have considered this and tested accessibility before releasing it.

### 3/5 — Improvements needed

*2026-08-22*

Looks good so far, but needs improvements. 
It’s a bit confusing regarding how to pay. I booked a ride at a fixed price, yet it was charging my credit card more? I’m waiting to see what gets posted in my bank account before escalating it. 
I would also like to suggest listing the taxi number in the vehicle information. I don’t know car types and find it confusing. The number was easy.

### 5/5 — Great Local Taxi Service! 🚕  ⭐⭐⭐⭐⭐

*2026-08-21*

I’m really impressed with the new Lokal taxi app! It’s easy to use and makes getting a taxi so much simpler. The booking process is smooth and I love having everything right are my fingertips. Definitely recommend giving Lokal a try! 🚕📱👏

### 5/5 — Love the new Lokal app!

*2026-08-19*

So excited to finally have the new Lokal app! It feels fresh, simple and really easy to use. I love being able to book a local ride right from my phone, and the lower app rate is a great bonus!!! Such a nice modern update from a local taxi company that’s been part of the Waterloo Region community forever. 🙌

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*