# Lola Speak: English Practice — user reviews > 535 indexed App Store user reviews of Lola Speak by Wiseport Ltd, rated 4.80/5 from 15,004 ratings. - Source: https://appshunter.io/ios/app/lola-speak-english-practice/id1604386676/reviews - App overview in markdown: https://appshunter.io/ios/app/lola-speak-english-practice/id1604386676.md - Rating breakdown: 5★ 13,198 · 4★ 946 · 3★ 418 · 2★ 165 · 1★ 277 ## What do users think of Lola Speak? Overall sentiment: neutral **Pros** - 👍 Great for learning English - 🤩 Immersive and interactive - 💯 Excellent teaching methods - 🎉 Fun and engaging - 🗣️ Helpful for improving pronunciation - 🌟 Amazing app overall **Cons** - 🚫 Deceptive free trial period - 💰 Unexpected charges - 🔒 Difficult to cancel subscription - 🐛 Crashes and bugs - 🔴 Account login issues **Commonly reported bugs** - Frequent app crashes - Voice recording not working - Unexpected logout issues **Most requested features** - Add more language options - Improve voice recording functionality - Enhance customer support responsiveness ## Newest reviews (16 of 535) ### 4/5 — No vietnamese *2026-08-16, version 10.12.3* App is great but it’s not vietnamese . Please update ### 3/5 — Bugs *2026-08-09, version 10.12.3* Beaucoup de bugs notamment au démarrage l’application se bloque. ### 4/5 — The best app *2026-08-03, version 10.12.3* La app es genial pero ahora tengo un problema y necesito ayuda, pagué la renovación de la suscripción y todavía no se activa, ayuda. ### 1/5 — Beware of Refund Issues *2026-07-07, version 10.12.3* I accidentally purchased the 1-month subscription and requested a refund within about 10 minutes. I never used any features of the app. I contacted the developer by email more than three times, but I have never received a single response. There has been no customer support or assistance regarding my refund request. If you accidentally subscribe, don’t expect timely support or communication. Based on my experience ### 1/5 — Cancelacion *2026-07-06, version 10.12.3* Hoy es 05/07 mi suscripción se renueva el 11/07 . Quiero cancelar y no mi dejan . Cómo puedo hacerlo o qué procede ? ### 1/5 — Não assinem *2026-07-04, version 10.12.3* O app é bom, mas a assinatura é cara e eles simplesmente não tem um front amigável pra cancelar no próprio app e não respondem o e-mail de suporte. ### 4/5 — No se me actualiza *2026-06-26, version 10.12.3* Estoy haciendo el curso, pero ahora me pide que actualice la aplicación para las recompensas, que me han desaparecido, pero no consigo actualizar nada. No me deja, me manda al curso por donde iba y me sigue pidiendo actualizar ### 1/5 — Orrenda *2026-06-24, version 10.12.3* Applicazione inutile e insensata ### 1/5 — Migração falha *2026-06-07, version 10.12.3* Eu até gostei do aplicativo. Dá pra aprender com ele. O problema é vc trocar de celular, sua assinatura e progresso simplesmente não migra para o aparelho novo. O suporte nunca responde. ### 1/5 — Rinnovano l’abbonamento, anche quando è stato cancellato con anticipo *2026-06-01, version 10.12.2* Peccato questo modo di fare perché l’app è fatta bene, ma è insopportabile il rinnovo di un abbonamento quando questo è stato cancellato con adeguato anticipo Ho pensato che un giorno avrei rifatto l’abbonamento, ma non in questo momento perché è un impegno che non riesco a sostenere come tempo: infatti avevo fatto solo un abbonamento settimanale e avevo cancellato con adeguato anticipo il rinnovo Ciònonostante mi sono stati prelevati i soldi di un nuovo abbonamento settimanale ATTENZIONE IL RINNOVO DI ABBONAMENTI ANNULLATI PER TEMPO È UN SISTEMA FRAUDOLENTO, tanto più che nessuno risponde alle email inviate a fronte di screenshots che mostrano prelievi a fronte di un account in cui viene scritto che il mio abbonamento non è attivo!!! Se non vengo immediatamente contattata e rimborsata, cancellerò immediatamente questa applicazione ### 1/5 — Předplatné!!! *2026-05-29, version 10.12.2* Je třeba zrušit kartu v bance!! Novou už mít nebudou! ### 1/5 — I can't even login it *2026-05-26, version 10.12.2* 구독 취소하려면 앱에서 못하고 웹에서 해야되는데 웹 로그인을 비밀번호가 없어서 이메일 전송으로 하거든요? 근데 받은 이메일 링크에서는 자꾸 새 페이지를 열어서 로그인 요청을 처리할 수 없어요.. 문의 서비스도 빈약하고 애초에 제품 서비스도 그닥 탁월하진 않아요 그냥 이 돈이면 스픽이 훨씬싼데 괜한 시도였네요 ### 1/5 — Пустышка. *2026-05-25, version 10.12.2* Отзывы накручены! Не ведитесь и ни в коем случае не платите деньги, это обман. ### 2/5 — quá tệ *2026-05-23, version 10.12.2* tôi tải về nhưng chưa có ý định học , app đã tự thanh toán tiền qua ngân hàng của tôi , địt mẹ chúng mày lũ hãm lồn ### 2/5 — Support doesn’t work *2026-05-21, version 10.12.2* Hi Lola team, the last two weeks the app works incorrectly and I sent you a message through the app and no one responds. Issue still persist. ### 1/5 — Fake, don’t download this app *2026-05-19, version 10.12.2* They stole my money. I have paid for 3months, downloaded this app, opened and what I see “You have several days for free, then you have to pay again, choose payment one more”. No support, no answers anywhere. No settings in this app, no letters came to my gmail. I have deleted this app and you know WHAT HAPPENED NEXT? They stole double ones more from my credit card. I didn’t accept amount payment for the next period, then how it could happen? ## Most critical reviews (10 lowest-rated) ### 1/5 — I did not like the app *2026-08-20, version 10.12.3* When I used the app, I saw app is not enough for English for me. ### 1/5 — Це обман! Можливості скасувати підписку немає!!! *2026-08-13, version 10.12.3* Підтримка не відповідає!!! ### 1/5 — Pagué para una suscripción *2026-08-12, version 10.12.3* Pagué para una suscripción y me la cancelaron sin ningún motivo. Y lo peor que nadie te da una respuesta! ### 1/5 — Be careful. *2026-08-05, version 10.12.3* Be careful. I’ve been trying to cancel my subscription to the program for a week now. I’ve contacted support multiple times, but there has been no response. The described cancellation method is a mere formality. ### 1/5 — The Settings don’t have the point “Cancel Subscription” *2026-07-28, version 10.12.3* The Setting don't have the point Cancel Subscription. And I don't know how to do cancel!!! Hope support is working. Because it looks like the fraud. ### 1/5 — Ne fonctionne pas *2026-07-28, version 10.12.3* L’application ne fonctionne pas ### 1/5 — Refund request 환불요청 *2026-07-26, version 10.12.3* I am writing to request a refund for a purchase I made on Instagram. 인스타에서 결제한 내역 환불받고싶습니다 구독취소해도 환불 안되네요 ### 1/5 — iffazu *2026-07-26, version 10.12.3* This app is scam. I have cancel my subscription but they keep direct my account money ### 1/5 — Я не хочу платить за подписку, а они все равно требуют. *2026-07-14, version 10.12.3* Удалить аккаунт невозможно, и в подписках я не могу отменить подписку , потому что ее там просто нет. Я считаю это приложение просто для вымогания денег . Не скачивайте его !!!! ### 1/5 — swindlers *2026-07-07, version 10.12.3* They charge money from my card and don't respond to refund emails ## Most praised reviews (10 highest-rated) ### 5/5 — Nauka *2026-08-12, version 10.12.3* Jeszcze nie potrafię ocenić , ponieważ dopiero zaczynam . ### 5/5 — 有料プランをキャンセルできない *2026-06-12, version 10.12.3* 指示に従ってもキャンセルボタンが出てきません。有料プランに入っているかも確認できません。悪意しか感じられない。 ### 5/5 — Refund Request *2026-06-04, version 10.12.2* I purchased a subscription today. However, after using the app, I found that it is not convenient for me to use and is not suitable for my current level. I have already canceled the subscription, but I noticed that the payment has not been refunded. I also read that refunds are available within 14 days of purchase. Therefore, I would like to request a full refund of my payment. ### 5/5 — Finalmente um app completo 🥹 *2026-05-17, version 10.12.2* Muito bem feito, design lindo. Tem bastante conteúdo para todos os níveis. Não largo mais! ### 5/5 — 10/10 *2026-04-27, version 10.12.1* Me encanta la app me ayudando bastante con las pronunciaciones ### 5/5 — La mejor app para aprender inglés *2026-04-15, version 10.12.0* Yo agarré una promoción y el año completo me costó $500 pesos mexicanos. Es la mejor app para aprender en mi opinión ya que te muestra el mundo real y no ejercicios de libros como hemos aprendido. ### 5/5 — Best App ever *2026-03-13, version 10.10.0* I like this App so much. There are real people and not as in the other apps only AI. So, you can easily learn the correct pronunciation! Great job 🩷🩷😍 ### 5/5 — Пробовала много приложений. Это лучшее! Спасибо! *2026-03-10, version 10.10.0* Интересно, вовлекает, современный язык, есть и AI учитель, но сами сценки из жизни очень крутые! ### 5/5 — Gerçekten çok iyi *2026-02-27, version 10.10.0* Bir sürü uygulama inceledim bu gerçeten çok iyi ### 5/5 — 환불해주세요 *2026-02-18, version 10.9.0* 14일 이내 환불된다고 해서 결제했는데 어떻게 환불하나요? 구독취소해도 환불이 안되네요 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*