# London Mutual Credit Union — Everyday credit union banking

> Mobile banking app for managing credit union accounts and transactions. (iPhone/iPad app by London Mutual Credit Union Limited.)

- Source: https://appshunter.io/ios/app/london-mutual-credit-union/id1114783241 (this page in markdown: same URL + `.md`)
- Developer: [London Mutual Credit Union Limited](https://appshunter.io/developer/667622450)
- Category: Finance, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 4 MB
- Languages: American English
- Released: 2016-11-11
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/london-mutual-credit-union/id1114783241/reviews.md

## What is London Mutual Credit Union?

The latest version of our mobile banking app makes it easier than ever to access your credit union accounts on the go.

It includes all the features you would expect, including:

•	View latest balances on your membership, savings and loan accounts
•	Transfer money instantly between credit union accounts
•	Pay your bills or pay money to family, friends or another account you own
•	View and manage your monthly salary deduction
•	Securely message our support team

Mobile banking is available to any London Mutual member.

•	If this is your first time using mobile banking, you will need to register as a first-time user the first time you install and open the app. This process confirms your ID and sets up your login details.
•	If you used the previous version of the app, simply log in using the same log in details, or use the ‘Lost your login details’ link on the sign in screen.

What do I need to register?
To register for the first time, you will need to be able to receive a text on the mobile number you gave us when you joined the Credit Union. You will also need:

•	Your Member Number – included on your welcome letter
•	Your National Insurance number

## Key features

- View account balances
- Instant fund transfers
- Bill payments
- Salary deduction management
- Secure messaging

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/london-mutual-credit-union/id1114783241/reviews.md

### 1/5 — Saving

*2025-06-03, version 12.0.0*

I was trying to transfer my saving to my bank I still haven’t got it

### 5/5 — Does the basics

*2025-03-02, version 12.0.0*

Recent update to app allows “card management” however just keeps loading and doing nothing. Faster transfers can be delayed sometimes by a few hours especially night/early hours. 2 factor text anytime money attempts to be sent/transfered making it secure.
In app chat service typically 24hr response time.
If stuck the call centre are helpful if you are calling working hours inc SAT 9-1 I think.
App will only show you previous 10 transactions & pending. 
Option to use finger/Face ID if preferred/compatible.
Overall it’s a good app for a small non high st banking service.

### 1/5 — Rubbish

*2023-02-27, version 11.0.0*

The app does not let me withdraw money from my savings account or even add payee

### 1/5 — Nightmare bank & App!

*2022-12-02, version 11.0.0*

I have never yet been able to log into my account first time! Always displays the same “ mobile banking is temporarily unavailable “ !!!! Takes around 12 attempts, if I’m lucky…
Just all round worst bank ever, my wife banks with Natwest, no comparison, a real bank as opposed to a toy bank!

### 1/5 — Very bad upgrade to App

*2021-12-29, version 10.0.0*

Does not work or let you move between accounts easily. Not good

### 1/5 — Not very good

*2021-11-17, version 10.0.0*

Sadly the newer app is having issues doing away with second passwords for
Transfers but not much good if you can’t log in is it sort it out

### 1/5 — Still taking money from me

*2021-10-07, version 10.0.0*

Absolutely terrible service, I “closed” my account at the start of the year, but there is still money being taken from my monthly wage, and the best thing is, I can’t even get into my account because it’s locked and closed the worst credit Union, disgusting customer service, terrible all round, wouldn’t recommend at all

### 1/5 — Whack service and they don’t even have decency to contact people when we get in contac

*2021-01-09, version 10.0.0*

Now since You’ve updated I can’t log in called a thousand times to be asked things that I’ve already tried 😡 it’s not me that is the problem it’s you credit union

### 1/5 — Not working

*2020-12-04, version 10.0.0*

Every time I try to log in on the app it comes up with 

Internal Error. Contact System Administrator.

### 5/5 — Very pleased

*2020-10-02, version 10.0.0*

Used for the first time, easy to set up and to navigate :)

## Frequently asked questions about London Mutual Credit Union

### How do I register for London Mutual Credit Union mobile banking?

To register for the first time, you'll need your Member Number and National Insurance number. You must also be able to receive a text message on the mobile number provided when you joined the Credit Union.

### What if I used the previous version of the London Mutual Credit Union app?

If you used the previous version, you can simply log in using your existing details. Alternatively, use the 'Lost your login details' link on the sign-in screen if needed.

### Is London Mutual Credit Union app secure?

The app allows you to securely message the support team, indicating a focus on secure communication. Mobile banking is available to any London Mutual member, suggesting a trusted platform.

### What devices support the London Mutual Credit Union app?

The app is supported on iPhone, iPad, and iPod devices, offering mobile banking access across Apple's ecosystem.

### How often is the London Mutual Credit Union app updated?

The latest version, 12.1.0, was last updated on February 13, 2026. This indicates a commitment to regular updates and maintenance for the app.

### What types of accounts can I view in the London Mutual Credit Union app?

You can view the latest balances on your membership, savings, and loan accounts directly within the app.

### Can I transfer money between my accounts using London Mutual Credit Union?

Yes, you can transfer money instantly between your credit union accounts. You can also pay bills or send money to family, friends, or other accounts you own.

### What is the age rating for the London Mutual Credit Union app?

The app has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no content that would be inappropriate for children.

## Version history (last 5 releases)

### 12.1.0 — 2026-02-13

Performance improvement and bug fixes

### 12.0.0 — 2024-07-18

Performance improvement and bug fixes

### 11.0.0 — 2022-09-24

Performance improvement and bug fixes

### 10.0.0 — 2020-07-25

•	Login via fingerprint and/or facial recognition, if your phone supports it
•	First-time registration via the mobile app
•	SMS confirmation to reduce the number of passwords you need to remember

### 9.2 — 2020-05-16

Performance improvement
Bug fixing

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## Related topics

[london mutual credit union limited](https://appshunter.io/ios/topics/london-mutual-credit-union-limited) · [london mutual credit union](https://appshunter.io/ios/topics/london-mutual-credit-union) · [lmcu](https://appshunter.io/ios/topics/lmcu)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
