# London Tube Live - Underground — user reviews

> 62 indexed App Store user reviews of London Tube Live by JRustonApps B.V., rated 4.80/5 from 591 ratings.

- Source: https://appshunter.io/ios/app/london-tube-live-underground/id891369112/reviews
- App overview in markdown: https://appshunter.io/ios/app/london-tube-live-underground/id891369112.md
- Rating breakdown: 5★ 510 · 4★ 51 · 3★ 18 · 2★ 6 · 1★ 6

## What do users think of London Tube Live?

Overall sentiment: mixed

**Pros**

- 👍 Simple and clean interface
- 🚀 Accurate live departure information
- 💰 Reasonable one-time purchase for ad-free version
- 📍 Detailed train position and ETA data
- ⭐ Reliable service updates
- 🎯 Effective journey planner
- 👥 Helpful for tube workers and frequent users

**Cons**

- 📢 Excessive advertising in free version
- 🐛 App freezes and crashes frequently
- 🌐 Requires internet connection to function
- ❌ Live departure data sometimes unavailable
- 🗺️ Map display issues and freezing
- 📊 Inaccurate route recommendations
- 🔄 Unreliable line status information
- 📱 Black screen errors with no exit option
- 🚫 Poor offline functionality

**Commonly reported bugs**

- App crashes when map is enlarged
- Black screen appears with no way to exit
- Map freezes when viewing stations
- Routes disappear off screen without scrolling
- Station lists go behind keyboard
- App freezes without network connection
- Live departure data stops showing
- Journey planner fails to respond
- Incorrect route recommendations
- Missing departure information for some lines at certain stations

**Most requested features**

- Offline route calculation capability
- Landscape view for map
- Favorite stations/lines quick access
- Search functionality on tube map
- Current location display on map
- Show route on map feature
- Tube exit information for carriage selection
- Clickable interactive map
- First and last train information
- Integration with street maps

## Newest reviews (10 of 62)

### 3/5 — Fails to recommend Elizabeth line

*2026-02-25, version 26.0.5*

Searching for quickest route from Hampstead to Terminal 4: gives longer route rather recommending Liz line…

### 2/5 — So-so

*2025-10-10*

No search on the tube map. No current location on the tube map. Does not show favorites in the route planner. Can’t clock on favorite to see station on the tube map. 
th app is useable, but barely.

### 3/5 — Good clean app… needs offline support

*2025-01-07*

This is a nice clean interface compared to some of the other tube apps but it lacks the ability to calculate routes while your offline so if your underground with no signal then you can’t get a route. Please add this and a ‘show route on map’ feature then it will be perfect.

### 4/5 — BT

*2024-09-06, version 4.8.10*

Hello,
Can I ask the app is not showing Tube line live departure for over a week now is there any issue with it?

### 1/5 — Unusable due to adverts

*2023-10-21, version 4.6.2*

Trying to use the app and the whole screen is taken up with an advert

### 3/5 — No landscape view?

*2022-10-03, version 4.4.0*

App is ok for a tube map planner, but it would be great if the map could be viewed in landscape

### 5/5 — Great timing

*2022-08-08, version 4.3.6*

Great and fantastic

### 5/5 — Amazing App

*2022-05-09*

Absolutely brilliant app its really helpful and joyful to use it s really fascinating to know when one of those trains are approaching the platform I highly recommend this app to all TFL users, I also love the option to select the specific line you wan to see updates on being a frequent user of the Bakerloo & Jubille  & DLR  lines it’s really help to know timetables. In all I highly suggest this app for all user of the Underground, thank you.

### 1/5 — Planner that doesn’t plan…

*2022-03-20, version 4.2.1*

Can see no way to plan; only shows current trains.
Another one deleted ☹️

### 5/5 — Some Random Bloke

*2022-03-16*

Fantastic app, and when I've checked it against what's really happening on the tube it's 99% accurate. And, when I raised an odd thing that looked like it was being caused by some duff data, it was sorted out by the app's author pretty much instantly - and the dodgy data wasn't even his fault, it was coming from TFL. Worth every penny.

## Most critical reviews (10 lowest-rated)

### 1/5 — Standing still literally

*2026-04-27*

Just got into London at St. Pancreas. Hopped the Northern line got two stops in train died. Everyone out. Standing on crowded platform because they can’t get the doors closed to take the train out of service. Platform 3 is a “real real issue”

### 1/5 — Too many ads to be useful

*2026-03-19, version 26.0.6*

They have now added so many ads to the app that it’s no longer usable and I’ve deleted it. 

I recommend you skip this app and go find another one that works better than this!!

### 1/5 — Trying to plan a journey

*2025-11-14*

I entered the 2 stations I wanted to travel between & nothing happened! Is my phone too old? I l know the stations exist. I had to go on map to figure out the route but I need yo know if I can use the District Line between Christmas & New Year to arrange a family gathering! Very frustrating!

**Developer response:** Sorry to hear this. Can you open the app, go to Settings and then tap on the "Contact support" button? It would be great to hear which two stations you were entering as well.

### 1/5 — Useless

*2025-10-09, version 25.0.1*

Absolutely useless. So many ads I’ve just deleted it!

### 1/5 — Unreliable

*2025-02-26, version 4.11.1*

Don’t trust the Line Status.  So unreliable.

### 1/5 — What a disaster!

*2024-09-14, version 4.8.10*

Use to work superb,but now programmers says “tfl was hacked” apparently for evwr as this thing is no working for nearly  a month!!
Today 14-09  picadilly line doesn’t work ok from King cross to Northfirlds but for them it’s okay. Other app says correctly about this issue.

### 1/5 — No Longer Works

*2024-09-13, version 4.8.10*

This app was once brilliant but now no longer shows departures. Deleting this and finding a new one.

### 1/5 — App has stopped showing Live departures

*2024-09-06, version 4.8.10*

It’s not showing Live departure details anymore. It used to show before. Pls fix it.

### 1/5 — Help

*2024-09-05, version 4.8.10*

Amazing app usually but it has stopped working recently.

Please fix it. I’m insanely dependant on this app!!

### 1/5 — Tubemap

*2023-11-05, version 4.6.2*

Rubbish only map keeps freezing as a result hard to see stations !!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Very useful app

*2026-01-20, version 26.0.2*

Very useful app

### 5/5 — Simple straightforward and great!

*2026-01-11, version 26.0.0*

Exceeds expectations - very reliable and simple to use.

### 5/5 — Great

*2025-11-15, version 25.1.1*

Great and very helpful app.

### 5/5 — Tarantulata

*2024-10-31, version 4.9.4*

Very cool

### 5/5 — Best  about. Booking trains

*2024-08-21, version 4.8.10*

Your  the best I like booking on this app thank you from. Teyo

### 5/5 — LIVE App

*2024-02-10, version 4.6.9*

Very good and reliable for service updates

### 5/5 — Great app, reasonable price

*2023-10-20*

I was not ready to pay £25+ or a subscription for an ad free version in other app as it is a rip off and without the full subscription it would be impossible to use those apps as adds would be too annoying and buggy. 

This app, on the contrary, would be easy to use with adds and I was more than happy to pay only £2.99 one time purchase for an add free version. 

Great product, reasonably priced, thank you developers!

### 5/5 — Best I’ve found

*2023-08-20*

There’s a lot of trash out there. This works well and doesn’t bombard you with advertising

### 5/5 — Tip top

*2023-05-23, version 4.5.3*

Fantastic

### 5/5 — Easy and simple

*2022-10-14*

What a wonderful app No interrupting adverts No non-sense Data needed and expected is presented seamlessly ! The information is correct and up to date .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
