# London Tube Map and Guide — user reviews > 90 indexed App Store user reviews of London Tube Map and Guide by Brainflash, rated 4.80/5 from 84 ratings. - Source: https://appshunter.io/ios/app/london-tube-map-and-guide/id336168290/reviews - App overview in markdown: https://appshunter.io/ios/app/london-tube-map-and-guide/id336168290.md - Rating breakdown: 5★ 70 · 4★ 10 · 3★ 2 · 2★ 1 · 1★ 1 ## What do users think of London Tube Map and Guide? Overall sentiment: mixed **Pros** - 👍 Simple and user-friendly - 🚀 Quick, easy, and informative - 🗺️ Terrific status view - ✨ Brilliant app - 👍 Great Good Fun - 🗺️ Great map - 👍 Very useful app - 👍 Easy to use map - 👍 Great for locals and tourists - 👍 Simple to use - 👍 Very handy - 👍 Best option in the market - 👍 Excellent app - 👍 Fantastic - 👍 Worth it - 👍 Great travel aid - 👍 Very nice app - 👍 Invaluable for finding new locations **Cons** - 🐛 Not working - 🐛 App crashes - 🐛 Planning tool doesn't work - 🐛 Bad service - 🐛 Worst one on the market - 🐛 Very dark background - 🐛 Status not working - 🐛 Doesn't show anything - 🐛 No longer working - 🐛 Status never works - 🐛 Tube status stopped updating - 🐛 Doesn't update - 🐛 Error - 🐛 Absolute crap - 🐛 Upgrade made planner illegible - 🐛 Station and Planner not working - 🐛 No Elizabeth line - 🐛 Out of date - 🐛 Stopped working, now junk - 🐛 Poor joke, worthless junk - 🐛 Rubbish - 🐛 Route planner poor - 🐛 Not Great for Northern Line - 🐛 Rubbish with ads - 🐛 Paid for this, don't bother - 🐛 Cannot remove ads - 🐛 No response from developer - 🐛 Movement not responsive - 🐛 Needs internet for timetable/status **Commonly reported bugs** - App crashes immediately on using search function - Planning tool doesn’t work, won’t display route - Map shows Elizabeth line but journey planner won’t route to it - Display in dark mode results in black text on black - App crashes as soon as you try to search a station on iPad - Service status not being displayed, error message - Doesn’t show anything it’s supposed to - Status stopped working - Tube status not updating - Widget no longer available - App refuses to work after trying to update - Does not work properly, there is an error - Status doesn’t update - Upgrade to 3.0 has made planner illegible and impossible to use - ‘Station’ and ‘Planner’ not working correctly, return you to the app - Not updated to include Elizabeth line - Developer hasn’t updated this for over 4 years - No status info displayed - No route planner is working - Paid version now has ads - Route planner generated routes that included current closures - Route planner generated indirect routes - Lacks faster overground services - After iOS 8 didn't work - Route planner gives a straight line route, not an actual one - Northern Line routing issues - Cannot remove ads, doesn't play back video to opt out - When using the tube map, movement is not responsive - Needs internet to get timetable/line status, tries to use BT open-zone which is not free **Most requested features** - Add Thames link - Update to include Elizabeth line - Update map orientation to traditional view - Add Battersea Power Station - Add more museums and theaters - Update journey planner to real-time situation - Tick list feature for widget - Push notifications for chosen tube lines - Fix bug on iPhone 10 XS - Allow removal of ads ## Newest reviews (15 of 90) ### 2/5 — London Tube map and guide *2024-07-25, version 3.0.1* App crashes immediately on using the search function ### 2/5 — Used to be great *2024-04-08, version 3.0.1* Have used this app for several years and it’s always been good…but not now. The map shows the Elizabeth line but the journey planner won’t route to any station on the line nor will it offer this line as an alternative. E.g. route from Paddington to Heathrow always uses Piccadilly line. Also the map used is different to the map in EVERY tube station. I know it’s an alternative map but it just makes it harder to use. The display in dark mode results in some text being black on black. Have switched to TfL Go which does routing and status, and is free. Sorry Tube Guide I really liked you. ☹️ ### 3/5 — Mr *2023-04-05, version 3.0.1* Very Dark Background On Trip Planner.Senior Citizens Can’t Read. ### 2/5 — Updated map *2023-01-03, version 3.0.1* The new map orientation is not helpful, and I can’t find a way to set it to a traditional view. ### 4/5 — Tube status stopped updating *2022-12-22, version 3.0.1* Used to be a very good app, but now tube status is not updating, and widget is no longer available ### 3/5 — Doesn’t update *2022-12-19, version 3.0.1* Tried for several weeks to update app but it refuses to work - wouldn’t recommend at all ### 2/5 — Use to be good *2022-12-12, version 3.0.1* This use to be great but now it’s unreliable and status doesn’t update. ### 1/5 — Gunner *2022-12-07, version 3.0.1* Absolute crap ### 3/5 — Used to be great *2022-11-03, version 3.0.1* Upgrade to 3.0 has made planner illegible and impossible to use ### 3/5 — Faults *2022-10-09, version 3.0* ‘Station’ and ‘Planner’ not working correctly - they return you to the app. ### 2/5 — No Elizabeth line *2022-09-28, version 2.7.3* Not updated to include Elizabeth line ### 3/5 — No Elizabeth line update……. *2022-09-04, version 2.7.3* Please update ### 3/5 — Needs update to include Elizabeth Line *2022-09-01, version 2.7.3* Was my go to tube app but now needs an update to include the new Elizabeth Line which is missing completely. ### 1/5 — Out of Date *2022-08-20, version 2.7.3* This used to be a great app but tried to use today and found the information way off. A friend used something else which cut 15 minutes off the trip and incorporated the new Elizabeth Line. I checked in the App Store and found the developer hasn’t updated this for over 4 years. ### 2/5 — Out of date *2022-07-05, version 2.7.3* The map was good but is now well out of date ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working! *2025-03-31, version 3.0.1* Used to be SO good! ### 1/5 — Planning tool doesn’t work *2024-11-23, version 3.0.1* Can’t plan a route as it won’t display a route between stations ### 1/5 — Bad service *2024-02-04, version 3.0.1* Very bad no status at all ### 1/5 — Worst one on the. Market *2023-06-03, version 3.0.1* There’s probably a reason why you can’t try before you buy, its flawed, tried a couple of routes for it to plan with trams, the app says it not a possible route when I know it is as i have traveled it and every other tube route planner i tried got the route first time. Doe snot work on ipad , just crashes as soon as you try yo search a station. Don’t waste your money as i did. ### 1/5 — Status not working *2023-01-09, version 3.0.1* The service status of the tube network isn’t being displayed. Error message. Needs a fix please ### 1/5 — Doesn’t show anything it’s supposed to *2023-01-04, version 3.0.1* Using it today it’s shows nothing ### 1/5 — No longer working. *2023-01-01, version 3.0.1* This app would have been 5 stars until a month ago when the status stopped working. It was brilliant before that! ### 1/5 — Dis55 *2022-12-22, version 3.0.1* Status never works when you need it ### 1/5 — Not working *2022-12-17, version 3.0.1* Why not? ### 1/5 — Error *2022-12-14, version 3.0.1* does not work properly, there is an error ## Most praised reviews (10 highest-rated) ### 5/5 — Mrs *2026-05-23, version 3.0.1* I have used this app for a long time. It’s a a simple and user-friendly app. I couldn’t do without it. ### 5/5 — Excellent! *2025-01-02, version 3.0.1* Quick, easy and informative. The status view is terrific & gives advance notice of weekend line closures. ### 5/5 — Great Good Fun Remembering Rosemary Harrison *2024-05-29, version 3.0.1* Great Good Fun Great Northern Great Northern Great Northern ### 5/5 — Brilliant *2024-04-12, version 3.0.1* I left a review yesterday following the failure of updates to show. It may not be down to me but it’s been fixed - so they clearly look after what they do … well done Mr Brainflash! ### 5/5 — Best app ever *2022-08-05, version 2.7.3* I love tube train so much they’re the best transport to me I really love them so I love your app that has the whole map but next time add Thames link ### 5/5 — Update *2022-06-08, version 2.7.3* Battersea Power Station? Elizabeth line? ### 5/5 — Tube map *2022-05-15, version 2.7.3* Thank you great to have information back great map and always tells me status of lines. ### 5/5 — Sarah *2022-02-18, version 2.7.3* Excellent product and really informative to receive update from the service of underground and which lines are open and closed, easy to use map to know how to get to places though the underground and tells you where to change to a different line depending on where you are travelling to, keep up the good work ### 5/5 — A great trusted map *2022-02-07, version 2.7.3* Love this map .I won’t travel without it ### 5/5 — Customer *2022-01-15, version 2.7.3* Thanks so much for good service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*