# Longo’s — Backed by family standards.

> Grocery app for deals, meal inspiration, pickup, catering, and rewards. (iPhone/iPad app by Longo Brothers Fruit Markets Inc.)

- Source: https://appshunter.io/ios/app/longos/id638455030 (this page in markdown: same URL + `.md`)
- Developer: [Longo Brothers Fruit Markets Inc](https://appshunter.io/developer/561110503)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 1.27/5 from 376 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 51 MB
- Languages: English
- Released: 2013-06-17
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/longos/id638455030/reviews.md

## What is Longo’s?

Discover a world of culinary delights with the Longo’s App! Indulge in delicious deals and find endless meal inspiration, all at your fingertips. Savour convenience by using Preorder for Pickup, giving you a hassle-free shopping experience. Shop tasty Catering options to discover a unique assortment of fresh, curated hand-made trays and platters to serve at your next event. Download now and let a modern Italian market experience come alive in your hands. 

Longo’s now has 40 stores in the Greater Toronto Area. Family-run since 1956 and dedicated to offering the best food experiences, we focus on fresh foods, supporting local farmers and providing personal customer service. We only select products you can trust because we simply wouldn’t serve your family anything we wouldn’t be happy to serve our own. That’s our promise, backed by Longo’s family standards. 

Save time when you preorder for pickup. 
Preorder a range of products, designed to make entertaining and nourishing your family delightfully simple. From Festive Meal Kits to catering and takeout, we’ve curated a selection of amazing food you'll be proud to serve! 

Discover good food.  
We partner with local growers and vendors to bring you the finest quality food, in season, at great value. Pair the fine foods you find with the latest tips, trends and recipes from our experts and it’s easy to elevate your plate. Buon appetito!  
 
Enjoy personalized browsing + save more with the weekly flyer.  
With our improved Find a Store feature, you can set your preferred My Longo’s location and gain access to the products, pricing and special offerings unique to your community! Plus, stay up to date on all the latest deals and discover exciting products to try with our in-store flyer.  

Score special savings.  
With programs and products designed just for you, saving is simple. Discover the benefits of Longo’s Thank You Rewards and earn points redeemable for free food. Plus, access personalized, exclusive offers with My Offers and save big with Member Pricing.   

Rewards at your fingertips.  
With the app, you’ll never leave home without your Longo’s Thank You Rewards card. Tap the Thank You Rewards icon at the bottom right of the home screen to reveal your digital Thank You Rewards card for easy scanning in-store at checkout. Always feel rewarded with real-time notifications each time you earn and redeem Longo’s Thank You Rewards points.  
 
Sharpen your skills at The Loft cooking school. 
Discover, register and pay in-app for our cooking classes hosted by The Loft Cooking School at Longo’s. Virtual Classes, kids cooking class birthday parties, and private cooking events are also available. 

Stay in the know.  
When creating your account, opt in to emails to receive special announcements, exclusive offers and deals.  

Easily pay and checkout securely. 
Shop with confidence knowing all transactions are securely processed. Conveniently pay with debit, credit or Longo’s Gift Card. 

Download the app today and preorder a variety of exclusive offerings for pickup as early as the next day. Or visit us in-store and find freshness and expertise in every aisle.

## Key features

- Preorder for pickup
- Catering options
- Weekly flyer and deals
- Longo's Thank You Rewards
- Cooking classes registration
- Personalized offers

## What do users think of Longo’s?

Overall sentiment: negative

**Cons**

- ❌ Cannot sign in/login
- ❌ Blank/white screen on launch
- ❌ Password reset issues
- ❌ App is a broken website
- ❌ Cannot add card to Apple Wallet
- ❌ Useless/not working
- ❌ Frustrating user experience
- ❌ Confusing navigation
- ❌ Account creation issues
- ❌ Verification email problems
- ❌ Repeatedly logged out
- ❌ Poorly designed
- ❌ Unresponsive buttons
- ❌ Inconsistent performance
- ❌ Frequent errors

**Commonly reported bugs**

- Blank white/black screen on launch
- Cannot sign in/login
- Password reset emails not received or links not working
- 'Done' button not working/present
- Verification emails not arriving or links not working
- App redirects to browser for login
- Error when adding card to Apple Wallet (API issues)
- App is a broken mobile website
- Repeatedly asks for address
- Cannot add rewards card to Apple Wallet
- Login loop after password reset
- App crashes or freezes
- Cannot create an account
- Email verification loop
- Reward card barcode not showing
- App not loading after system upgrade
- Login fails with 'internal server error'
- Cannot input 12 digits for reward card registration
- App does not switch to landscape view on iPad

**Most requested features**

- Add card to Apple Wallet
- Fix login issues
- Improve app stability
- Make app a real app, not a website
- Fix verification email/code issues
- Improve password reset process
- Allow adding card to Apple Wallet
- Fix 'Done' button not working
- Add flyer functionality
- Improve navigation for rewards card
- Add 2-step verification via text
- Allow searching without an account
- Fix reward card registration digit limit
- Improve app responsiveness
- Fix portrait mode only on iPad
- Add dark mode
- Improve flyer usability (postal code entry)
- Allow Apple password manager autofill

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/longos/id638455030/reviews.md

### 1/5 — Latest LONGOS APP issues (sigh)

*2026-08-24, version 800.0.113*

This app has been awful since inception but I swear every new update breaks something new. As of now my correct login password is not accepted. Okay I will change it. Hours later promised change password email not received. And yes, def not in junk file. Repeat with no luck. Go to get contact info to email this issue to LONGOS. Link to report issues says not found. So their issues process even has issues. If this wasn’t a genuine business I’d find this funny at this point. But someone should tell the Longo’s family this is not helping their brand
Ps - great they allowed enlargement of their microscopic flyer print. But enlargement kicks you out of the flyer so wasn’t tested I guess, at least not for recent iPhones versions. Very on brand for this app to roll out changes that negate by not working

### 1/5 — Rubbish app

*2026-06-08, version 800.0.113*

Why Longo’s still keep this useless app? If you don’t maintain it properly just scrap it instead of wasting everybody’s time!

### 1/5 — Laughably bad

*2026-05-31, version 800.0.113*

This app is so poorly designed it’s comedic

### 1/5 — Confusing and not working

*2026-05-17, version 800.0.113*

Whoever developed this app should lose their job. This app does not solve problems, but waste user’s time. Worst app experience ever.

### 1/5 — Problematic

*2026-05-12, version 800.0.113*

Cannot sign in to my account, most of the time has problem

### 1/5 — Hard to use

*2026-04-03, version 800.0.113*

And useless

### 1/5 — One of the worst apps I’ve used

*2026-04-03, version 800.0.113*

Horrible experience

### 1/5 — Not working!

*2026-03-25, version 800.0.113*

Can’t see my card on the app, contact us is not working, not share with Apple wallet!,

### 1/5 — Useless

*2026-02-21, version 800.0.112*

The same issues are still happening after years of bad reviews. It invariably tells me that my user name and password don’t match and refuses to accept a rewards card.  If you try asking about it in store you get a shocked face and “ nobody else is having problems”response.  Not worth the hassle. I deleted the app and threw away my card.

### 3/5 — Can’t remove from Lock Screen

*2026-02-11, version 800.0.112*

The app does what it’s supposed to do but I hate that I can’t remove it from my locked screen! If I turn that option off then the card doesn’t come up on my quick access wallet, so I can only access it by unlocking my phone, opening my wallet and looking for the card. Please fix this!

## Frequently asked questions about Longo’s

### What does the Longo's app do?

The Longo's app provides a convenient way to discover culinary delights, access deals, and find meal inspiration. It allows users to preorder groceries for pickup, shop for catering options, and explore a wide assortment of fresh, curated food products.

### What are the key features of the Longo's app?

Key features include the ability to preorder for pickup, browse and order from a selection of tasty catering options, access the weekly flyer for deals, and manage Longo's Thank You Rewards points. Users can also register for cooking classes at The Loft Cooking School and receive personalized offers.

### Is the Longo's app free to use?

Yes, the Longo's app is free to download and use. There are no upfront costs associated with accessing its features, browsing products, or managing your rewards. Any purchases made through the app for groceries or catering are separate transactions.

### What kind of food products can I find on the app?

The app offers a wide range of food products, focusing on fresh foods and supporting local farmers. You can find items for everyday meals, festive meal kits, and a unique assortment of hand-made trays and platters for events through the catering section.

### How does the Longo's Thank You Rewards program work with the app?

The app allows you to access your digital Longo's Thank You Rewards card for easy scanning at checkout. You can earn and redeem points directly through the app, receiving real-time notifications about your rewards balance. This makes it simple to always feel rewarded when shopping.

## Version history (last 5 releases)

### 800.0.113 — 2026-03-05

- App logo update

### 800.0.112 — 2025-12-22

Updates to support backend systems upgrade

### 7.1.73 — 2025-07-22

UI enhancements & bug fixes




Have feedback about your experience?

Share it with us by email at  guestcare@longos.com

### 7.1.72 — 2025-03-18

UI enhancements & bug fixes


Have feedback about your experience?

Share it with us by email at  guestcare@longos.com

### 7.1.71 — 2025-02-05

UI enhancements & bug fixes
Have feedback about your experience?

Share it with us by email at  guestcare@longos.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
