# Lookout CU — user reviews > 16 indexed App Store user reviews of Lookout CU by Lookout Federal Credit Union, rated 4.70/5 from 442 ratings. - Source: https://appshunter.io/ios/app/lookout-cu/id1615695062/reviews - App overview in markdown: https://appshunter.io/ios/app/lookout-cu/id1615695062.md - Rating breakdown: 5★ 376 · 4★ 44 · 3★ 8 · 2★ 2 · 1★ 12 ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t enroll for my account *2025-01-05, version 24.12.16* I’ve had an account for a couple of years at lookout credit union. I recently downloaded the app and I can’t seem to enroll for my account. It says my ssn or my account number is wrong, but I’ve gone in person to confirm that they are correct. ### 1/5 — Not impressed *2022-07-13, version 22.4.0* If it works it’s still half assed… ### 1/5 — Crappy app *2022-07-09, version 22.4.0* Half the time the app doesn’t work or makes me reset my password multiple times before it takes. Pretty annoying. ### 1/5 — Used to be good and now it’s trash *2022-06-13, version 22.4.0* I used to be able to log in anytime I wanted with no problem. Since the end of may I haven’t been able to log in and it says my account has been locked, I try to call the support line to fix the issue but they leave you on the line for about 10 mins. Nobody picked up. ### 1/5 — PM *2022-04-15, version 22.4.0* The orange and white color is hard to read and focus on. ### 1/5 — Can’t use my saved login credentials *2022-04-08, version 22.4.0* The app is wonderful, I like the functionality and the clean design. However, I miss being able to login with my face. The new login page isn’t programmed correctly so my phone won’t pull up the password. I have to look it up every time. Not fast or easy. I just deleted the app and added a link to the website on my Home Screen. That works and I can login quickly. ### 1/5 — Wow! Terrible *2022-04-07, version 22.4.0* I can’t get anything but error messages! Will not take acct number, log in, etc. it just keeps telling me to “try again later”. Nothing changes. ### 1/5 — If it’s not broke don’t fix it *2022-04-05, version 22.4.0* Can’t even get into my account now because I need a username instead of using my account number like on the old app. I’m not sure how to get this username or where to access it, so I’m now locked out of my accounts on my mobile device. There was nothing wrong with the previous app, and making the decision to switch over to a whole new one with such short notice has frankly been obnoxious. As soon as I get this sorted out I’m going to be switching to a new bank because I’m tired of the obnoxious hassles that have come with this rebrand ### 2/5 — Looks nice but… *2022-05-31* The app is more modern and intuitive however logging in requires more steps and using phones facial recognition isn’t an apt ion for faster login. Sometimes I’m not able to login at all — endless load wheel today…so I have to use desktop version to check balances. I hope these issues can be improved on. ### 3/5 — Looks good but so many error messages *2022-09-09, version 22.8.2* The app looks great but that’s unhelpful when I get an error on every page I click on. I can still see most of the information but it’s frustrating. Tried to make a CC payment but the card is randomly not found so I have to keep trying throughout the day, hoping it will eventually find the card that is linked to my account. Have to uninstall and reinstall the app at least once a month to fix to make the error messages go away. I would rather have an app that works than have an app that looks nice and doesn’t work. ## Most praised reviews (6 highest-rated) ### 5/5 — Lookout is a Movement! *2026-01-21, version 26.01.13* Huge upgrade that adds multiple advanced features that enhance the user experience. From credit score access on the dashboard to blocking a lost debit card in real-time, amazing job Lookout Credit Union! ### 5/5 — Nice app, love the credit union *2026-01-07, version 25.11.18* It is a good experience ### 5/5 — Increased functionality *2022-09-18, version 22.8.2* The app has been greatly improved from previous versions. Touch ID may be enabled in the app settings ### 5/5 — A great app, even for long distance members. *2022-04-06, version 22.4.0* Even if you live thousands of miles away from the nearest branch, the new app works like a charm. Highly recommend signing up for Lookout CU. ### 5/5 — Fabulous app *2022-04-06, version 22.4.0* Lookout’s new app is fantastic! So many new updates to make my life easier. ### 5/5 — Amazing New Digital Interface *2022-04-04* Huge upgrade that adds multiple advanced features that enhance the user experience. From credit score access on the dashboard to blocking a lost debit card in real-time, amazing job Lookout Credit Union! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*