# LOOMO — user reviews

> 10 indexed App Store user reviews of LOOMO by Segway Robotics Inc., rated 2.33/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/loomo/id1377974255/reviews
- App overview in markdown: https://appshunter.io/ios/app/loomo/id1377974255.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 12

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work. Can’t even sign up.

*2023-08-22*

See title

### 1/5 — Can’t Register

*2023-07-25*

Like others, I can not register. Null Point Exception error when creating a password.

### 1/5 — App crashes

*2022-08-05, version 0.8.86*

App crashed when connecting to my new Loomo.
It continues to crash whenever I try to connect.

### 1/5 — App issues

*2022-06-03, version 0.8.86*

I seem to always have a issue working the app. I bought Loomo for work purposes cause I’m a filmmaker and with my iPhone I can’t even get the full functionality of the LOOMO. It’s pointless to have.

### 1/5 — Cannot register. Useless purchase

*2021-07-16, version 0.8.86*

The app literally does not work. Server error the last two days no matter what I do. So I can’t even set it up. Making the entire purchase pointless. There also seems to be a defect on the actual loomo but I’ll save that for the product review.

### 1/5 — Crashes

*2020-08-18*

Tried this app on two iPhones and it wouldn’t pair with either, the app crashed every time we tried to connect with Loomo. Very disappointing.

### 1/5 — App keeps crashing and Segway won’t respond

*2020-01-05, version 0.8.85*

I have tried emailing customer service for help and nothing. The app keeps crashing and unusable. 

I have yet to be able to use LOOMO as a “robot.” 

Be cautious, iOS users.

### 1/5 — Registration is STILL impossible

*2018-06-05, version 0.8.46*

Registration is still impossible despite your « fix ».

Iphone 5SE up to date, in USA

### 4/5 — The app is great but...

*2019-04-09, version 0.8.82*

Loomo is absolutely amazing, but is has connectivity issues with iphones and it should be reviewed and fixed, specially in Hotspot mode.

### 5/5 — Loomo does everything Segway Robotics promised!

*2019-02-07, version 0.8.81*

I liked Loomo so much I bought one!

The functionality has been adding more and more functionality

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*