# Loon Mountain Resort — user reviews > 11 indexed App Store user reviews of Loon Mountain Resort by Boyne Resorts, rated 4.80/5 from 1,365 ratings. - Source: https://appshunter.io/ios/app/loon-mountain-resort/id1483193964/reviews - App overview in markdown: https://appshunter.io/ios/app/loon-mountain-resort/id1483193964.md - Rating breakdown: 5★ 1,144 · 4★ 169 · 3★ 36 · 2★ 4 · 1★ 12 ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps going black. *2026-01-21* I ski at Loon and have used the app for several years. After the last update, the app has continually malfunctioned with the main screen going black. I have deleted and reinstalled it three times and the same problem occurs. I’ve switched to bookmarking the online mountain report. **Developer response:** Hi byledge, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Awful app *2024-09-22* Freezes as soon as you open it, can’t do anything **Developer response:** Hi Yettavr6, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Extremely janky *2024-02-27* Somehow they made an app that takes more time to buy a ticket than just standing in the giant guest services line and talking to a human **Developer response:** Hi ciferkey, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Can’t sign in or create an account *2023-12-27* Says there’s an error every time I try and do anything **Developer response:** Hi nacho2111, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Blank home screen *2023-12-10* The Home Screen keeps going black. If I delete and reinstall it works for maybe a day then goes black again. Super frustrating bc otherwise the app has great features and info at my fingertips. **Developer response:** Hi JustAshlee, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Keeps going black. *2023-12-08* I ski at Loon and have used the app for several years. After the last update, the app has continually malfunctioned with the main screen going black. I have deleted and reinstalled it three times and the same problem occurs. I’ve switched to bookmarking the online mountain report. **Developer response:** Hi byledge, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist. ### 1/5 — Lifts not running *2022-01-18* Tuesday January 18th, one would expect nice midweek skiing. I arrived at 9am. Kanc8 was not running, Seven brothers not running and gondola line was about 40 minutes + long. This is unacceptable, especially after long awaited snow storm dumped fresh snow. Why management cannot anticipate large crowd on day like this and run lifts with full capacity. Btw last week on friday Kanc8 was shut down as well with no explanation, no time of reopening. **Developer response:** Hi. Thanks for taking the time to leave us your feedback. We will pass your suggestions on to the appropriate department. Have a great day. ### 3/5 — Satisfactory App *2023-08-24* The Loon Mtn App is helpful but limited. The information is accurate and timely however it could be improved. Adding some live tracking where friends could share their locations with friends would be very helpful, as well as live tracking your own location. In addition better status reporting for lifts and snow conditions would be great. It seems to lag so the data is not always relevant. To hit the gold standard adding lift line wait times in some easy to see color coding that updates in real time would help you spread out skiers by allowing them to shift their runs to the quieter lifts/ trails. **Developer response:** Hello, thanks for your feedback. We are definitely taking your comments seriously and are always working to improve the app and make it more useful. ### 5/5 — FEELING SEXYYYYYYY *2022-04-06* Yes. **Developer response:** Thank you very much! We are glad to hear you like the app. :-) ### 5/5 — Emergency number is a great idea on the app! *2021-12-19* That’s good **Developer response:** Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-) ## Most praised reviews (1 highest-rated) ### 5/5 — Awesome *2020-12-28* The app is descent but I like the mountain even better! ;) **Developer response:** Hi! Thanks for the awesome review 😄 We’re glad you enjoy the app—and we totally agree, the mountain is amazing too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*