# Loop: Custom Charging & Screen — user reviews > 37 indexed App Store user reviews of Loop by Desidari holding ltd, rated 4.42/5 from 1,017 ratings. - Source: https://appshunter.io/ios/app/loop-custom-charging-and-screen/id1576843268/reviews - App overview in markdown: https://appshunter.io/ios/app/loop-custom-charging-and-screen/id1576843268.md - Rating breakdown: 5★ 805 · 4★ 60 · 3★ 30 · 2★ 21 · 1★ 101 ## What do users think of Loop? Overall sentiment: negative **Pros** - 💎 Awesome app - 👍 Cool savers **Cons** - 💰 Expensive subscription - 🐛 Doesn't work as advertised - 🤔 Confusing to use - 🚫 False advertising **Commonly reported bugs** - Charging animations not working properly - Watch faces not animating as expected - Unexplained charges after deleting app **Most requested features** - Free trial or one-time purchase option - More free/affordable charging animations - Apple Watch support improvements ## Newest reviews (14 of 37) ### 1/5 — Poor *2022-09-29, version 2.3* For the price your asking you’d think you’d have more to offer. The add showed Apple Watch items also. But nothing on the app. Very disappointed. Cyber8169 **Developer response:** Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team ### 1/5 — $4.99 a week…. For???? *2022-09-27, version 2.3* So this app is $20 a month for what? Wall paper on your phone? This is ridiculous. **Developer response:** Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations. All the best, Loop Support Team ### 1/5 — False Advertising *2022-09-21, version 2.3* DO NOT BUY THIS APP!!! Advertising clearly show these are applicable on Apple Watch, but upon getting the app, and paying the mandatory $5 a week to even access anything. It’s only for iPhone. The animations are not of quirky you would expect from paying nearly $24 of month. A rip off! **Developer response:** Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team ### 1/5 — Why money just for an,action charge ing *2022-01-24, version 1.8* 5.99$ just for charging animation that’s not good deal it should be free **Developer response:** Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. But as we want to provide you with exclusive content only a lot of animations later do become available only with a paid subscription. Please understand that there are many ongoing charges related to the development and maintenance of the app that prevents us from making it totally free. There are developers, designers and marketers who work on the app to deliver the best features for our users. Best regards, Loop Support Team ### 1/5 — Too Expensive *2021-12-27, version 1.8* Would be better if I could just pay a one-time fee for the screen saver I want. $5.99/wk is entirely too much. **Developer response:** Dear User! We are very sorry to hear that you found our app expensive. We need to be able to delight our customers with a quality product. And our prices are a good reflection of the true costs of building our product. Meanwhile, we strive to offer competitive prices in all cases. Please, contact us at support@playcharge.app in case you have any additional feedback. We would love to help and learn more. Best regards, Loop Support Team ### 1/5 — Too expensive *2021-12-22, version 1.8* Cost per week is a joke. ### 1/5 — Nothing *2021-11-10, version 1.8* Nothing here! ### 1/5 — Bad *2021-11-06, version 1.8* Ain’t nothin free to even test it out this sucks…uninstall ### 1/5 — Super Expensive *2021-10-15, version 1.8* Who in their right mind would pay $$24 a month for this? **Developer response:** Dear User! Thank you for taking the time to write us feedback. We are very sorry to hear that you found our app expensive. We like being part of the creativity that it takes from design, product and engineering to create a performant, intuitive app. Our collection of animations is constantly growing with our updates. We hope our subscription plans reflect the hard work we invest into creating unique, high-resolution animations that you can customize to your taste. We offer a free 3-day trial period that will let you get a taste of what's there in the premium version. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations. Please, write to us in the mail support@playcharge.app if there is left anything we forgot to clarify. All the best, Loop Support Team ### 1/5 — I don’t like it anymore… *2021-09-24, version 1.7* They used to have some cool free screen savers but now they don’t, you have to pay a lot of money, $5.99 per week, $9.99 per month or $29.99 per year… It would be nice just one purchase and that’s it… ### 1/5 — Stupid *2021-09-19, version 1.7* Not paying 5.99 A WEEK for a charging screen. Stupid app ### 1/5 — I hate it *2021-09-13, version 1.5* It’s NOT free!! Don’t waist your time. ### 1/5 — I want it to be free without paying any money *2021-09-12, version 1.5* Zero ### 2/5 — Charges per week *2021-09-08, version 1.4.1* Seriously they charge $5.99 per week. Beyond that seems good but a little limited on choice. I mean if you’re gonna charge that much for this you would think you get a lot of choices. **Developer response:** Dear User, we are sad to know that your experience with the app was not as pleasant as we expected. We like being part of the creativity that it takes from design, product and engineering to create a performant, intuitive app. Our collection of animations is constantly growing with our updates. We hope our subscription plans reflect the hard work we invest into creating unique, high-resolution animations that you can customize to your taste. At the same time, we have several animations the users can get access absolutely for free. Please, write to us in the mail support@playcharge.app and we will be happy to advise you on all the functions of our app. Best regards, PlayCharge Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Help *2023-10-15* I downloaded this app like a year ago and I was not using it cause I find it difficult to use so I deleted after a mont know after a year is saying that I owed you money and because of that I can’t not use my phone to buy anything every time I’m trying to buy something it says failed because you owed money to this app but I deleted a year ago and I pay everything plus I look trying to find out what did I owed you from and how much but my phone said nothing that I owed but if I have something to pay why you didn’t charge me before I just trying to figure it out what I have to do in order to remove this app from my background please help Thank you for your time and help ### 1/5 — No good *2022-11-28, version 2.4* I was charged 20$ after hitting the free trial/5.99$ per week button. ### 1/5 — Don’t just don’t buy it *2022-11-13, version 2.4* It is so stupid nothing works and it is false advertising like you have to spend 5.99 each month for a stupid screen save like there good screen savers but not 5.99 good FOR EVERY MONTH IT IS TERRIBLE I MEAN COME ON IF YOU SEE ANY OTHER REPORTS SAYING THAT THIS IS A GOOD APP THAT IS A LIE **Developer response:** Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. But as we want to provide you with exclusive content only a lot of animations later do become available only with a paid subscription. Best regards, Loop Support Team ### 1/5 — Don't get this app *2022-11-08, version 2.4* In order to get any of the animations, you have to pay for a subscription either weekly, monthly, or yearly. It's so stupid how they need for your money in order to have a cool charging animation. The charging animations are all very cool but cost a lot of money. Do not get this app **Developer response:** Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations. All the best, Loop Support Team ### 1/5 — Don’t work on Apple Watch *2022-11-07, version 2.4* The watch motion screensaver does not work. it’s like putting a photograph on your watch. It does not move. **Developer response:** Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team ### 1/5 — Bad app *2022-11-06, version 2.4* It’s so bad ### 1/5 — Don’t get it *2022-11-02, version 2.4* It’s not as represented in the marketing materials. And they want $5 a week! Come on…. **Developer response:** Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team ### 1/5 — 12 *2022-10-14, version 2.4* It doesn’t show up on my phone 12 **Developer response:** Dear User! We're sorry to hear about your experience. Our technical team would like to solve this issue for you. Would you mind reaching us out via the support section support@playcharge.app in the app, with this exact message. Please, specify the IOS version of your iPhone. This way our technical team will be able to investigate what might have gone wrong in your particular case. Best regards, Loop Support Team ### 1/5 — APP DOESN’T WORK AT ALL *2022-10-12, version 2.4* Watch face advertised - not there when purchased. Watch face doesn’t animate at all. Charging animation - animated one time and then happens again and the image is distorted. I would give 0 stars if I could. DO NOT BUY. ### 1/5 — Waste of money!!!! *2022-10-07, version 2.4* This is a complete waste of good money. ## Most praised reviews (10 highest-rated) ### 5/5 — HORRIBLE APP *2023-01-23, version 2.4* This app is false advertising, it advertised free charging animations but you have to pay. I rated it 5 stars so everyone could see this pop up. **Developer response:** Dear User! Thank you so much for leaving your feedback. Loop: Custom Charging & Screen is in a free category because it offers an in-app purchase plan and can be installed for free, so users could try it out before making their decision about the purchase. It offers a three-day unlimited trial. According to App Store rules, apps that offer an in-app purchase model are sold in the free category. The information about the free trial is available under the Subscription section in the description of our application at App Store Preview page. Best regards, Loop Support Team ### 5/5 — Cool savers *2022-12-02, version 2.4* Just added to my iPhone so I don’t know the in and outs just yet but overall quality of the app seems tremendous. I leave another review in a week or two. **Developer response:** Dear Mwill19!!!!! Your review felt so soothing like the morning sun, For all your words we wish to thank you more than a tone. We forever will be grateful to you for all your kindness, Please accept our heart filled with thankfulness. ❤️ 💕 💝 Sincerely yours 🕊, Loop Support Team ### 5/5 — Awesome *2021-12-27, version 1.8* I love this app!!! ### 5/5 — Rate *2021-09-18, version 1.6* Awesome ### 5/5 — 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩 *2021-08-29, version 1.4* 🤩🤩🤩🤩👑👑👑👑🤩🤩🤩🤩👑👑👑👑 ### 5/5 — RytryryrjrnEhh whyDj DjDj rush dmDVD. Did. Hey *2021-08-12, version 1.3* Do grgggdhbufg Dgcgcfhbbdu Dj Ruhr Dj Did jf ) ### 5/5 — Best charger thing ever *2021-07-31, version 1.1* I can move the thing that come down the best app **Developer response:** Dear User!Thank you SOOOO much!!!!!Sincerely yours, PlayCharge Support Team ### 4/5 — It’s ok *2021-08-30, version 1.4* The game is kinda cool but I hate how you have to buy stuff like in other games **Developer response:** Dear User! Please accept our deepest thanks for your review. We blaze our own path everyday and there is always something new to discover. The fun part is experiencing the feeling of building something people will enjoy. Your support means a lot to us! All the best, PlayCharge Support Team ### 3/5 — Fun app but doesn’t have some advertised features *2022-11-20, version 2.4* I love the different backgrounds iPhone but when it comes to Apple Watch I was disappointed that watch faces didn’t animate like when preview them and download. I was under the impression when I click “download animation “ that’s what I was getting. Instead I get a photo….. **Developer response:** Dear Gamerdad4577! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team ### 3/5 — Literally the best app ever *2021-09-22, version 1.7* But not my favorite --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*