# LOOP - Discover, Pay, Grow — LOOP – Discover, Pay, Grow > Digital wallet for comprehensive financial management, payments, savings, loans, and budgeting. (iPhone/iPad app by CBA.) - Source: https://appshunter.io/ios/app/loop-discover-pay-grow/id6443552741 (this page in markdown: same URL + `.md`) - Developer: [CBA](https://appshunter.io/developer/990574794) - Category: Finance, Business - Price: Free - Rating: 2.50/5 from 22 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 136 MB - Languages: American English, Chinese (Simplified, China) - Released: 2023-01-22 - Data updated: 2026-08-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/loop-discover-pay-grow/id6443552741/reviews.md ## What is LOOP? Experience next-level financial management with LOOP, the digital wallet designed to streamline your finances and fit seamlessly into your lifestyle. Whether managing everyday expenses or planning for long-term goals, LOOP is here to enhance your journey and provide the tools you need to succeed. Why Users Love LOOP: 1. Comprehensive Money Management From payments to savings, LOOP is your all-in-one companion, offering complete digital wallet solutions. Manage your money with LOOP, the platform that makes it easy to succeed. Consolidate all your financial activities in one place, making it simple to track, manage, and optimize your finances for better outcomes. 2. Effortless Transactions with LOOP Pay bills and transfer money seamlessly. With LOOP, managing finances is quick and secure, ensuring a stress-free experience. Our solutions make transactions smooth with LOOP, supported by robust security protocols that protect your money at every step. 3. Savvy Savings & Investments with LOOP Achieve goals with LOOP’s smart tools. Whether saving for tomorrow or investing for growth, LOOP supports your journey. Our advice and plans help grow wealth with LOOP, offering personalized insights and strategies that cater to your financial needs. 4. Freedom to Bank Anywhere with LOOP Ditch bank lines with LOOP’s mobile banking. Manage money anytime, with the freedom of modern financial management. Enjoy access and transactions on the go with LOOP, ensuring that your financial information is always at your fingertips. Top up your account at any time using Mpesa or by linking your current bank ATM card 5. Customizable Loan Solutions by LOOP Access loans with terms fitting your lifestyle. LOOP makes borrowing easy and adaptable to circumstances. Get financial support with LOOP, knowing that our flexible loan options are designed to meet your specific requirements. 6. Insightful Budget Tracking with LOOP Stay on top of spending with LOOP’s insights. Make informed decisions with a clear view of finances. LOOP helps identify areas for improvement, providing a comprehensive analysis of your spending patterns. 7. Secure Online Payments with LOOP Shop safely with LOOP’s virtual cards. Enjoy secure transactions for peace of mind. LOOP protects your information, offering a secure shopping environment that prioritizes your safety. 8. Exclusive Deals with LOOP Unlock offers with LOOP Discover. Enjoy deals and discounts to maximize savings. LOOP’s partnerships bring you top discounts, allowing you to enjoy your purchases while saving money. 9. Simple Savings Options with LOOP Choose from LOOP’s plans and watch money grow, tailored to goals. Our savings plans are easy with LOOP, offering flexibility and convenience that fit your lifestyle. 10. Flexible Payment Plans with LOOP FLEX With LOOP FLEX, shop now and pay later. Manage purchases with flexible options, supporting your lifestyle. Ready to Redefine Your Finance Game with LOOP? Download LOOP today, Top up your account at any time using Mpesa and start your journey to financial freedom. Simplify, save, and succeed with LOOP—the digital wallet designed for your lifestyle. Your money, your control—experience it with LOOP. Embrace a new way of managing finances and discover peace of mind with LOOP, the app that puts your financial future in your hands. With LOOP, redefine your financial world and unlock the potential to achieve your dreams, backed by cutting-edge technology and unparalleled support. ## Key features - Comprehensive money management - Effortless transactions - Savvy savings & investments - Mobile banking - Customizable loan solutions - Insightful budget tracking - Secure online payments ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/loop-discover-pay-grow/id6443552741/reviews.md ### 5/5 — Good *2026-07-12* Works really good. **Developer response:** Hello @JAHSTAR, thank you for your feedback. We are delighted to hear that LOOP is working well for you. We truly appreciate your support. ^DJ ### 4/5 — Great UI *2025-02-19* I love the new loop app. Great work and it’s very attractive and user friendly. Please consider changing the ELL (L) logo to a loop icon like the one on the loop Visa card. And please consider changing the NCBA mobile banking app to be more appealing. It’s an attractive and boring. The color is very discouraging. The old app was better. Thanks **Developer response:** Dear LOOP customer, thank you for your wonderful feedback! We are thrilled to hear that you love the new LOOP app and find it both attractive and user-friendly. Your support truly means a lot to us. We also appreciate your suggestions regarding the LOOP logo and the NCBA Mobile Banking app. Customer insights like yours are invaluable in helping us enhance our platforms for a better experience. We will be sure to share your feedback with the relevant team for consideration. If there is anything else we can do to improve your experience, please do not hesitate to let us know. We appreciate your time and look forward to continuously enhancing our services for you. ^LL ### 1/5 — I am very dissapointed, I forgot my PIN Number and the application is not allowing me to change it *2024-10-11, version 1.1.4* What’s the way forward? ### 1/5 — Cant login *2024-06-16* I cannot login to the app for some reason and i am at a supermarket trying to clear my bills they should do something with this ,,, **Developer response:** Hi Jesuskakak, thank you for reaching out. Please consider updating your LOOP app on App Store to access your account. In case of any challenges, please contact us on 0709 714 444 for further assistance. ^BM ### 2/5 — Payment delays *2024-03-02, version 1.0.8* Please work on immediate transfers. ### 3/5 — Sign in *2024-02-08* I’m not able to sign into the new version of the app… I’m connected to the WiFi but it still tells me to connect for me to be able to sign in. **Developer response:** Hello user198643, we apologize for any inconvenience you have encountered while attempting to sign into the new version of the app. Kindly switch to mobile data and retry logging in. If the problem persists, kindly reach out to us on +254709714444 or social media platforms, we are on standby to offer additional support. ### 1/5 — Poor services *2024-02-04* The whole system needs improvement.The reps are rude and act like they don’t want to help you. They have different conflicting information among them all the time. They don’t respond messages and emails. Do yourself a favour and don’t put your money here. Find another bank. **Developer response:** Hello Misma’am, we’re sorry to hear about the negative experience. Providing top-notch service and assistance is our top priority. Please know that your feedback is important to us, and we take it seriously. We're fully committed to promptly addressing these issues and making necessary improvements to ensure that every interaction with our representatives is positive and beneficial. We would appreciate the chance to further discuss your specific concerns so that we can work together towards finding a solution. Please don't hesitate to contact us on +254709714444 or social media platforms, and we'll do everything within our capacity to assist you and regain your trust in our services. ### 1/5 — New update *2023-09-19, version 1.0.6* Here we go again!!!! A forced update that then cannot open as the APP is stuck on the update screen. Total garbage. Had to delete the app to reinstall. Still does not work!!!!!!!! Keeps sending me to App Store to update, then back and forth!!!! WHY CANT I JUST LOG IN USING A BROWSER???? This is not a service, it’s a joke. Does anyone test this before you release it? Makes you want to change banks. ### 2/5 — Fees charges *2023-05-09* It is costing me more money to transfer money from Loop to NCBA why? **Developer response:** Hi Effie, thank you for taking the time to rate us. Kindly note that transactional charges apply for transfers between your Loop account and other bank accounts. Kindly click on this link to view our tariff guide: https://loop.co.ke/wp-content/uploads/2023/01/Loop-Tariff-Guide-January_2023.pdf. You may also call us on +254709714444 for further engagement. We are on standby for support. #MoneyMadeSmarter ### 1/5 — Horrible *2023-04-11* This app is so bad you wonder if they fired the entire design team. Zero consideration of user experience. Worst user experience ever on a banking app. **Developer response:** Hi Jakaya28, we appreciate you taking the time to share this candid feedback with us. Rest assured that we are committed to ensuring that you continue to enjoy a delightful and seamless banking experience with us. This insightful feedback has been forwarded to the relevant teams for review. Additionally, we are available around-the-clock for any assistance you may need. Please get in touch with us on +254709714444. We appreciate your continued business support. #MoneyMadeSmarter ## Frequently asked questions about LOOP ### What are the main features of LOOP? LOOP offers comprehensive money management, effortless transactions, savvy savings and investments, mobile banking, customizable loan solutions, insightful budget tracking, and secure online payments. It aims to be an all-in-one financial companion. ### How can I top up my LOOP account? You can top up your LOOP account at any time using Mpesa or by linking your current bank ATM card. This provides flexibility for managing your funds on the go. ### Does LOOP offer loan services? Yes, LOOP provides customizable loan solutions with terms that fit your lifestyle. The app makes borrowing easy and adaptable to your specific circumstances. ### Is LOOP secure for online payments? Yes, LOOP offers secure online payments through virtual cards, ensuring peace of mind for your transactions. It prioritizes protecting your information and safety. ### What is the user rating for LOOP? LOOP has a user rating of 2.3 stars from 21 ratings. This suggests a mixed user reception, with potential areas for improvement highlighted by the ratings. ### When was LOOP last updated? The latest version of LOOP is 1.1.20, and it was last updated on February 26, 2026. This indicates a recent update and ongoing development. ### What devices does LOOP support? LOOP is supported on iPhone and iPod devices. It is designed for mobile use on these platforms. ### What age rating does LOOP have? LOOP has an age rating of 4+. This means it is considered appropriate for users aged 4 and above. ## Version history (last 5 releases) ### 1.1.22 — 2026-07-21 App improvements and performance enhancements ### 1.1.21 — 2026-04-21 SDK Upgrade ### 1.1.20 — 2026-02-26 We constantly improve our app to offer you the best experience and ensure seamless service when using LOOP. As part of this, we have rolled out a new version of LOOP with improvements to your experience based on feedback you've shared over the last few weeks. What's New On LOOP: Improved Transaction Tracking: Enhanced accuracy and visibility for all your financial activities Comprehensive Bug Fixes: Resolved key issues Boosted Device Compatibility: Better performance across different devices Enhanced Overall Customer Experience: Smoother navigation and more intuitive interfaces How Can You Access The Update? Simply visit your app store, search for LOOP, and tap "Update App" to install the latest version. If you have set your apps to automatically update, the app will install the most up-to-date version as per its set schedule. ### 1.1.17 — 2025-12-14 We constantly improve our app to offer you the best experience and ensure seamless service when using LOOP. As part of this, we have rolled out a new version of LOOP with improvements to your experience based on feedback you've shared over the last few weeks. What's New On LOOP: Improved Transaction Tracking: Enhanced accuracy and visibility for all your financial activities Comprehensive Bug Fixes: Resolved key issues Boosted Device Compatibility: Better performance across different devices Enhanced Overall Customer Experience: Smoother navigation and more intuitive interfaces How Can You Access The Update? Simply visit your app store, search for LOOP, and tap "Update App" to install the latest version. If you have set your apps to automatically update, the app will install the most up-to-date version as per its set schedule. ### 1.1.16 — 2025-12-04 We constantly improve our app to offer you the best experience and ensure seamless service when using LOOP. As part of this, we have rolled out a new version of LOOP with improvements to your experience based on feedback you've shared over the last few weeks. What's New On LOOP: Improved Transaction Tracking: Enhanced accuracy and visibility for all your financial activities Comprehensive Bug Fixes: Resolved key issues Boosted Device Compatibility: Better performance across different devices Enhanced Overall Customer Experience: Smoother navigation and more intuitive interfaces How Can You Access The Update? Simply visit your app store, search for LOOP, and tap "Update App" to install the latest version. If you have set your apps to automatically update, the app will install the most up-to-date version as per its set schedule. ## Apps similar to LOOP | App | Rating | Price | Category | | --- | --- | --- | --- | | [YKIB Digital Lite](https://appshunter.io/ios/app/ykib-digital-lite/id1661471720) | 4.7 (3) | Free | Finance | | [Signal Crypto Pro & trading](https://appshunter.io/ios/app/signal-crypto-pro-and-trading/id1665185840) | 5.0 (1) | Free | Finance | | [Parali](https://appshunter.io/ios/app/parali/id6443763240) | — | Free | Finance | | [Greatweek.com](https://appshunter.io/ios/app/greatweekcom/id1662945960) | 5.0 (1) | Free | Finance | | [Infoexperto](https://appshunter.io/ios/app/infoexperto/id1663240840) | — | Free | Finance | | [Savita](https://appshunter.io/ios/app/savita/id1664110660) | 4.0 (32) | Free | Finance | ## More apps by CBA - [NCBA Tanzania](https://appshunter.io/ios/app/ncba-tanzania/id1470939842) All apps by CBA: https://appshunter.io/developer/990574794 ## Related topics [loop ncba](https://appshunter.io/ios/topics/loop-ncba) · [ncba](https://appshunter.io/ios/topics/ncba) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*