# LOOP: Equitable auto insurance — Fair & transparent car insurer > Equitable car insurance provider using technology for fair pricing. (iPhone/iPad app by Loop Mobility Inc.) - Source: https://appshunter.io/ios/app/loop-equitable-auto-insurance/id1570389739 (this page in markdown: same URL + `.md`) - Developer: [Loop Mobility Inc](https://appshunter.io/developer/1569671586) - Category: Finance, Utilities - Price: Free - Rating: 2.38/5 from 212 App Store ratings · 108 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 72 MB - Languages: English, Spanish - Released: 2021-09-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/loop-equitable-auto-insurance/id1570389739/reviews.md ## What is LOOP? LOOP is a car insurance provider that is honest, fair, and transparent. We use our technology to price you fairly using no credit check, zip code, education, job title or any irrelevant factors. Simply download, drive, and save. Download the LOOP app to get your car insurance quote in 60 seconds, get fully insured in 5 minutes, get personalized safety tips, access your digital insurance card, policy documents, and so much more. LOOP is a Public-Benefit Corporation, which means our mission of more equitable insurance is part of our DNA, not just marketing fluff. The LOOP insurance coverages we offer include: Bodily Injury Coverage Physical Damage Coverage Comprehensive Coverage Collision Coverage Personal Injury Protection Uninsured Motorist Coverage As well as the following extra coverages: Rental Reimbursement Coverage Gap Insurance Medical Pay Coverage ## Key features - Fair pricing without credit checks - Instant quotes in 60 seconds - Full insurance in 5 minutes - Personalized safety tips - Digital insurance card and policy documents - Various coverage options ## What do users think of LOOP? Overall sentiment: negative **Pros** - 🚀 Easy to use app - 💡 Innovative mission and values - 👍 Sleek and modern design - 🤑 Affordable insurance rates **Cons** - 🐛 Buggy and glitchy app - 🤖 Overly sensitive driving tracking - 📞 Poor customer service and support - 🤯 Inconsistent and unreliable app functionality **Commonly reported bugs** - Login issues and inability to access account - App crashes and freezes frequently - Inaccurate driving data and scoring - Billing and payment problems **Most requested features** - Ability to update payment info and policy details in-app - Improved accuracy of speed limit and driving detection - Option to disable location tracking when not driving - Live chat or phone support for customer inquiries ## Recent user reviews (10 of 108) All indexed reviews: https://appshunter.io/ios/app/loop-equitable-auto-insurance/id1570389739/reviews.md ### 1/5 — This app is terrible! *2024-11-22, version 1.5.3* Nothing works on this app and no one ever answers the phone or call back! ### 1/5 — Horrible support! *2024-11-13, version 1.5.3* Can’t even call them ### 1/5 — Horrible - Do Not Use *2024-07-29, version 1.5.3* Unfortunately, the LOOP App and Customer Service is horrible. The App malfunctions more often than not. The App does not work in the Play Store or on an Android device. The chat feature does not work. You can not speak with a live representative via phone, or chat. I do not recommend. Pay more for better service with Farmers or State Farm. ### 1/5 — UNACCEPTABLE *2024-04-29, version 1.5.3* This APP is totally unfair! It tracks/grades even if you are not the driver. I have noticed a decline in my rating score and I haven’t even been the driver. It is totally unacceptable and unfair that the app is like this. All other services have a device on their insured drivers vehicle. THAT is more LEGIT than a PHONE! People take their phones EVERYWHERE! This needs to be reviewed! Also the CUSTOMER SERVICE IS HORRIBLE!!! Its easy to sign up and LOOP takes your $$$$$ but to het in touch with this company after the fact! GOOD FREAKING LUCK! HORRIBLE CUSTOMER SERVICE! ### 1/5 — It does not work *2024-04-24, version 1.5.3* Failed to update error shows for everything I try to do in app. ### 1/5 — DO NOT GET!!!! *2024-04-16, version 1.5.3* TRIED GETTING NEW INSURANCE AND ITS SO HIGH DUE TO THEN NOT REPORTING ME HAVING INSURANCE WHATSOEVER!!! YOU HAVE TO SUBMIT A REQUEST TO DO LITTLE THINGS!!! BASICALLY ASKING THEM FOR PERMISSION TO MAKE CHANGES!!! THE WORST “INSURANCE” EVER IF YOU EVEN WANNA CALL IT AN INSURANCE!! ITS ALL A SCAM AND YOURE PAYING THEM FOR FREE!!!! ### 1/5 — Loop *2024-04-02* Both apps are completely trash I can’t get into this one cause it’s saying my email is already in use and the other keeps saying it can’t find my phone number it’s literally ridiculous now I have to go online to pay because I can’t get into the app to set up auto pay then I find out after I renewed they changed my policy number it absolutely stupid. Half of the time when I could get into the app everything wouldn’t work. I couldn’t pull up any of my documents or it would say “null” it frustrating especially when I absolutely need to get onto the app. Or u go online and it like jumping through loop holes to figure out wht u need cause it’s not jus one website there’s 2 I can’t stand loop insurance and then I renewed and u went up on insurance it ridiculous. ### 1/5 — Terrible *2024-03-30, version 1.5.3* If I could give it a 0 I would. ### 1/5 — Worst experience ever *2024-03-24, version 1.5.3* App is always getting stuck and there’s no way to submit a claim as advertised. It’s impossible to open policy and ins card even though the option is there. Customer service takes weeks to get back once you are lucky enough to submit a claim. Very disappointing after all the hype and the wait for this service and app. ### 1/5 — No customer service or support *2024-03-14, version 1.5.3* This is by far the worst insurance company I have ever been with. I pray everyday to speak to someone and I get put in a cue for hours and then no one ever comes on. I know if you are looking at them for insurance you are in a situation already but it is not worth it. Choose another one. ## Frequently asked questions about LOOP ### What does LOOP offer? LOOP is a car insurance provider focused on honesty, fairness, and transparency. They use technology to offer equitable pricing without considering factors like credit score, zip code, education, or job title. The app allows users to get quotes, become fully insured, access policy documents, and receive personalized safety tips. ### How does LOOP determine insurance prices? LOOP uses its technology to price insurance fairly and equitably. They explicitly state that they do not use credit checks, zip codes, education, or job titles in their pricing model, focusing instead on factors that are relevant to driving behavior and risk. ### What types of car insurance coverage are available? LOOP offers a comprehensive range of insurance coverages. This includes standard options like Bodily Injury Coverage, Physical Damage Coverage, Comprehensive Coverage, Collision Coverage, Personal Injury Protection, and Uninsured Motorist Coverage. They also provide extra coverages such as Rental Reimbursement Coverage, Gap Insurance, and Medical Pay Coverage. ### Is LOOP available on all devices? While the provided description does not explicitly state compatibility, mobile applications are typically designed for both iOS and Android operating systems. Users can usually download the app from their respective app stores. ### What is the main benefit of using LOOP? The primary benefit of using LOOP is access to equitable and transparent car insurance. By removing common pricing factors like credit scores and zip codes, LOOP aims to provide fairer rates for drivers. The app also streamlines the insurance process, allowing for quick quotes and policy management. ## Version history (last 5 releases) ### 1.5.3 — 2023-11-17 - Minor bug fixes ### 1.5.2 — 2023-10-09 -Minor bug fixes ### 1.5.1 — 2023-08-24 - Performance Improvements - Minor Bug Fixes ### 1.5 — 2023-05-26 - Newly Branded User Interface - Performance Improvements - Minor Bug Fixes ### 1.1 — 2023-03-07 - UI Changes for PayNow Feature - Minor Bug Fixes ## Apps similar to LOOP | App | Rating | Price | Category | | --- | --- | --- | --- | | [Metromile - Car Insurance](https://appshunter.io/ios/app/metromile-car-insurance/id734641795) | 4.6 (24,200) | Free | Finance | | [Just: Affordable Car Insurance](https://appshunter.io/ios/app/just-affordable-car-insurance/id1471625834) | 4.3 (2,118) | Free | Finance | | [American Family Insurance App](https://appshunter.io/ios/app/american-family-insurance-app/id329763835) | 4.7 (90,653) | Free | Finance | | [The General Insurance App](https://appshunter.io/ios/app/the-general-insurance-app/id1397958651) | 4.7 (223,055) | Free | Finance | | [GEICO Mobile - Car Insurance](https://appshunter.io/ios/app/geico-mobile-car-insurance/id331763096) | 4.8 (4,697,957) | Free | Finance | | [Insurance Quotes Solution](https://appshunter.io/ios/app/insurance-quotes-solution/id1244242744) | 3.5 (117) | Free | Finance | ## More apps by Loop Mobility Inc - [LOOP: FAIR CAR INSURANCE](https://appshunter.io/ios/app/loop-fair-car-insurance/id1613999181) All apps by Loop Mobility Inc: https://appshunter.io/developer/1569671586 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*