# Loop Photo Frame — Companion app for Loop Frame

> Smart photo frame companion app for family photo sharing and frame control. (iPhone/iPad app by California Labs Inc.)

- Source: https://appshunter.io/ios/app/loop-photo-frame/id1146588875 (this page in markdown: same URL + `.md`)
- Developer: [California Labs Inc](https://appshunter.io/developer/980927258)
- Category: Photo & Video, Entertainment
- Price: Free
- Rating: 3.89/5 from 142 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 140 MB
- Languages: English
- Released: 2017-09-09
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/loop-photo-frame/id1146588875/reviews.md

## What is Loop Photo Frame?

Loop is a smart photo frame that displays all of your family’s favorite memories.

Invite the whole family to add their own photos and see what’s being shared all in one place!


Use the Loop app to:


० Setup your Loop frame and control its settings
० Invite family members to send photos to your frame
० Share your best moments in a private social network just for your family

## Key features

- Frame setup and settings control
- Invite family members to send photos
- Private family social network
- Display family memories
- Share best moments

## What do users think of Loop Photo Frame?

Overall sentiment: negative

**Pros**

- 💖 Great for keeping family connected
- 🖼️ Nice display quality
- 🎁 Good gift idea
- 👍 Easy to share photos
- 😊 Brings joy and connection

**Cons**

- ❌ Difficult setup and use
- 🐛 Frequent app crashes
- 🔌 WiFi connection issues
- 🚫 Limited functionality
- ⚠️ Poor customer support
- 💸 Waste of money
- 🤔 Not intuitive
- 🪲 Buggy software
- 😵 Endless loops/unresponsive

**Commonly reported bugs**

- Photos go into a black hole
- Android app bug issues
- Impossible to connect to WiFi
- White screen after adding photos
- Cannot move photos between albums
- Lose selections when going back
- Clunky and complicated setup
- Landscape view missing
- Frame glitching, not connecting to WiFi
- Black screen of death
- Customer support unresponsive/unhelpful
- Cannot add people or remove people from albums
- Cannot access picture albums on iPhone
- App won't open after update
- Difficult to add or add others to albums
- Endless loop when joining invites
- No user manual available
- Broken Instagram login
- Google Photos option not implemented
- App crashes immediately upon opening
- Cannot sync photos from Instagram
- Unable to change WiFi settings
- Bluetooth pairing issues
- Videos don't play
- Stops scrolling with pictures
- Google Photos and Dropbox not available
- Trouble adding more than 70 pictures
- App slow and unstable
- Only uploads a few pictures
- Cannot delete channels or photos
- Cannot add photos from iPhone library
- Touch top not useful
- Cannot reset the Loop device
- App freezes on Facebook login
- Unauthorized user error
- Cannot see or access channels
- App does nothing
- Voice command, motion integration missing
- Bluetooth will not sync
- Cannot set up for friends and family WiFi
- Cannot figure out how to reboot
- Cannot delete accounts
- App crashes immediately upon opening (iOS)
- Hardware fails, crashes, doesn't hold connections
- App crashes frequently
- No Android app

**Most requested features**

- Ability to move photos between albums
- Ability to select multiple photos for different albums
- iOS widget support
- Integration with iOS shortcuts
- Ability to turn off frame remotely
- Landscape view
- Ability to delete users or stop sharing with individuals
- Indication of pending invitations
- Clearer notification of activity
- Instagram and Google Photos sharing improvements
- Android app availability

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/loop-photo-frame/id1146588875/reviews.md

### 1/5 — Avoid

*2026-05-01, version 3.9.9*

This app is terrible. Your photos go into a black hole. The Android app has clear bug issues that has not been fixed in over a year. Avoid.

### 1/5 — Bad

*2025-01-11, version 3.9.2*

It is impossible to connect to WiFi to be able to upload the photos to the loop display, do not waste your money on this and buy Alexa instead.

### 2/5 — Easy? Until you use it

*2025-01-02, version 3.9.2*

I’m still staring at a white screen after having added a 10 image photo album. I hate apps and companies who release products with virtually no instructions and arrogantly think their product is intuitive when it isn’t. (Google, I’m also looking at you!)
I am a tech trainer at a company and it failed.

### 3/5 — Needs work

*2024-12-26, version 3.9.2*

Concept is great and basic functionality is fine but major UX improvements needed. For example, you can’t move a photo from one album to another. Instead you would have to delete and re-add it. If you’re adding a bunch of photos from your phone album at once, you can’t put them in different albums. You have to put them in one album. If you are going to put a bunch of selected photos into an album and go back, you lose all of your selections and have to start over. I could go on and on…

### 3/5 — OK but lacks functionality

*2024-09-28, version 3.8*

The app is ok at what it does, though the set up with FamilyAlbum was very clunky and complicated. Also, I would really appreciate an iOS widget as well as integration with iOS shortcuts to be able to turn off the frame remotely and integrate it into my other smart home workflows.

### 2/5 — Landscape view missing

*2024-06-13, version 3.8*

Seriously, get a landscape view. Your frames have one..

### 1/5 — Worst gift I’ve ever given…

*2024-06-11, version 3.8*

This frame and app are not user friendly at all. Extremely difficult for older family members to set up and use.

### 5/5 — Happy

*2024-01-27, version 3.8*

Really Love this app and easy to use. All family loves it and pictures can be send from any parts of the world. Thank you for this app.

### 1/5 — Run away

*2023-12-29, version 3.8*

The frame it self is glitching and will not get past connecting to WiFi, this app is beyond a joke. Just return the money!

### 3/5 — Frame is cool, app is lacking

*2023-12-27, version 3.7*

The app needs work. It’s too basic. I want to know who has pending invitations. When I invite someone to an album it reads “pending” but that changes back to “share”. It should remain pending so we know what’s been sent. When I have a badge notification and open the app there’s no indication of the activity. 

This was marketed that it is as simple as texting a photo. That’s not true, an account and an app are required.

Edit: Finding additional problems as we use it. We need the ability to delete people or to stop sharing with a particular person. This needs to be resolved immediately! If you accidentally share an album, it’s impossible to fix the mistake. Or say someone is no longer a part of your life/family, but they still have access to your family photos and the ability to add to them. Not good. Please update with this functionality asap.

## Frequently asked questions about Loop Photo Frame

### What does the Loop Photo Frame app do?

The Loop app is a companion to a smart photo frame. It allows you to set up and control the frame's settings, invite family members to send photos, and view shared memories within a private family social network.

### How do I add photos to my Loop Frame?

You can invite family members to send photos directly to your Loop frame using the app. The app acts as the interface for managing who can send photos and for viewing what is being shared.

### Is the Loop Photo Frame app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or advertisements, suggesting a complimentary service for the smart frame.

### Who is this app designed for?

This app is designed for families who want a connected way to share and display their favorite memories. It's ideal for keeping multiple generations in touch through a central, smart photo display.

### Can I control the frame settings through the app?

Yes, the app allows you to set up your Loop frame and control its various settings. This includes managing invitations for family members and potentially other display preferences.

## Version history (last 5 releases)

### 3.9.91 — 2026-05-14

Bugfixes for iPad users and performance improvements.

### 3.9.9 — 2026-04-24

Bugfix for albums with a large number of photos.

### 3.9.8 — 2026-03-31

Bug fixes and performance improvements.

### 3.9.7 — 2025-12-10

Bugfixes

### 3.9.5 — 2025-08-23

Bug fixes and performance improvements.

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## Related topics

[companion photo](https://appshunter.io/ios/topics/companion-photo) · [loop app](https://appshunter.io/ios/topics/loop-app) · [loop labs](https://appshunter.io/ios/topics/loop-labs) · [video loop photo](https://appshunter.io/ios/topics/video-loop-photo) · [loop player](https://appshunter.io/ios/topics/loop-player)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
