# Loop: The Matchmaking App — user reviews > 80 indexed App Store user reviews of Loop by LOOOPMEIN INC., rated 4.60/5 from 955 ratings. - Source: https://appshunter.io/ios/app/loop-the-matchmaking-app/id6446096597/reviews - App overview in markdown: https://appshunter.io/ios/app/loop-the-matchmaking-app/id6446096597.md - Rating breakdown: 5★ 772 · 4★ 86 · 3★ 38 · 2★ 16 · 1★ 43 ## What do users think of Loop? Overall sentiment: neutral **Pros** - 💕 Great concept for matchmaking - 🤝 Helpful for setting up friends - 👍 Easy to use app - 🎉 Success stories **Cons** - 🔒 Paywall for basic features - 🔍 Limited search and filtering options - 🐛 Frequent crashes and bugs - 🤖 Lack of communication with matches - 🙅‍♀️ Inability to delete profile **Commonly reported bugs** - Crashes after recent updates - Registration screen issues on certain devices - Constant log-out problems - Unreliable location feature **Most requested features** - Ability to communicate with matches - Improved search and filtering options - Notification system for match outcomes - Tools to help grow matchmaker groups - More detailed user profiles ## Newest reviews (16 of 80) ### 4/5 — No follow up *2026-02-23* Thank you for creating such a great app — I’m really enjoying using it and would love to use it more to help singles. I do have a few suggestions that I believe would improve the experience: 1. There’s currently no follow-up after I set someone up, so I have no way of knowing whether the match worked out. It would be very helpful to receive feedback or updates so I know whether to continue pursuing a match or explore other options. 2. As a matchmaker, it would be beneficial to have access to users’ phone numbers (with their consent) so I can communicate with them directly, better understand their needs, and coach them throughout the dating process. 3. New matchmakers may find it difficult to create and grow a group. Asking them to set up singles within their group isn’t effective if they don’t yet have members. It would be helpful to provide tools or support to help matchmakers build and grow their groups. 4. Requiring more detailed information on singles’ profiles would make it easier to create meaningful and compatible matches. 5. It should be easier to search for people by location. Many users are not willing to travel far, and currently the location feature on the setup screen does not seem to work properly. 6. The learning curve is fairly steep. Adding short training videos or tutorials would make it much easier for new users and matchmakers to get started. Thank you so much for considering this feedback! ### 3/5 — Crashes *2026-01-18, version 1.9.36* After the last update, app crashes often. Also, should be able to search multiple members without resetting filters each time. ### 3/5 — Lack of established filters and premium *2025-12-28* The App was better with open friend search but the premium version is okay in my opinion but priced to high and really gate keeps potential matches; also there should be more options for people who are out of network to be able to find each with either random everyday post or at least a free day like Friday’s where it’s encouraged to make match’s ### 4/5 — Needs improvement when it comes to messaging people. *2025-12-14* I love everything about Loop except for the fact that the messaging is way limited. You can’t message people you want to set up more than once. ### 1/5 — Paywall is dumb *2025-12-03, version 1.9.35* If they don’t make 30$/month per person, then you don’t deserve to find a partner. Ok, but what are they doing to deserve that money? They’re harvesting your data and selling access to your friend’s friends back to you. Lame business model. ### 1/5 — Money Hungry + Constant Crashing *2025-11-30, version 1.9.35* This app was actually a great concept. It’s built very cheap and is constantly crashing. They’ve also practically made it useless unless you buy the premium version for an insane price. Not worth it. ### 1/5 — “Premium feature” *2025-11-30* This was one of the only Jewish dating apps I’ve seen that truly caters to frum Jews, and I genuinely enjoyed using it at first. Unfortunately, the recent shift toward a very high paywall has made the app almost unusable without purchasing premium. You can’t interact with communities, people, or even your matches unless you upgrade. If that was the goal, it would’ve been better to simply charge for the app upfront instead of locking basic features behind a subscription that doesn’t feel worth it. I tried the premium option, and it was honestly disappointing. I guess you can’t have your cake and eat it too. ### 1/5 — App deleted *2025-11-23, version 1.9.35* This app is no longer useful with the premium features enabled. ### 1/5 — Money Hungry *2025-11-10, version 1.9.35* This app was actually a great concept. Recently however, they’ve practically made it useless unless you buy the premium version for an insane price. Not worth it by now. ### 4/5 — Limited features *2025-11-10* I like the concept of being able to set up others under the role as matchmaker while being able to request matches. However, I’m against the update where features that were previously available to all members are now capped without a monthly premium. ### 1/5 — Money hungry *2025-11-05, version 1.9.35* Useless app now that they’ve made it ridiculously expensive to even meet anyone. Don’t download the app, they just want your money. ### 4/5 — Good for a free app! *2025-10-18, version 1.9.34* The filters could be more user friendly; I would appreciate if people were required to leave a description that is at least 20 words long. ### 2/5 — Only works if you pay *2025-09-26* Since the update which included the new paid subscription of $20/month, the app has been pretty unusable. You can’t set up your loop with your loops’ loops. They did add a necessary feature of being able to message the matchmakers- but it’s also only available if you pay. What’s the point of still being on the app if you can’t use it? ### 1/5 — It doesn’t work, please fix for me.. *2025-09-10, version 1.9.32* Can’t open. ### 4/5 — Good app if people used it regularly *2025-08-12* I really like the concept of this app! The one major issue to me is that you don’t know if someone is an active user when you try to set them up with either yourself or someone else. I wish they could add a line on people’s profiles showing last log in date or something similar. Or maybe make a person’s profile inactive if they haven’t logged in for six months? Also wish that set up suggestions that are several months old that neither person responded to would disappear instead of clogging up my set ups list for all eternity. I think these adjustments would make the user experience even better and help make more matches, which is the intention of the app ### 2/5 — Nerfed *2025-07-31, version 1.9.32* This app used to be a great way to see mutuals and find people in your community until they decide to put features behind a paywall that used to be free. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible now *2026-05-04* This app used to be useful in requesting matches and setting others up. Now with the premium features in effect that apply restrictions to introduction requests or setting others up it defeats the purpose of using it at all. I’m seeing way more people using WhatsApp groups instead at this point. This app also lags a lot. Takes a while to launch and load profiles. I initially wanted to give this review 3 stars but the more I wrote I just can’t stand using this app anymore. It’s become useless ### 1/5 — Change back to the old way *2026-04-05, version 1.9.38* Loop was so good before until they became money hungry ### 1/5 — New Daily Match Limit *2026-03-17, version 1.9.38* I’ve made multiple successful matches through this app but now it limits the matchmakers to just 3 suggestions per day. ### 1/5 — Got so much worse *2026-03-17* Used to love this app. My roommate even started dating her boyfriend though my setting them up on this app. They eventually broke up (for unrelated reasons). Now with the new update, I can’t set friends up with ‘friends of friends’. Can only set them up with other people I know personally. Kind of defeats the purpose of the app. Now I can’t set her up with new people. And I can only set up 3 people a day. What’s the point even? I’m not going to pay as a matchmaker who is married for a dating app. Back to tinder and hinge for her I guess ### 1/5 — Lies *2026-02-26, version 1.9.38* App texted me that my friend Sophie was waiting to hear back for my match. I texted her and indeed was not waiting at all. Feeling deceived ### 1/5 — MONEY GRAB - USELESS *2026-02-26, version 1.9.38* This app used to actually be great until they got ridiculously money hungry. Using this without paying the astronomical price is almost pointless. I can’t even see the people who I’m in the same group with. Pointless app. So many people have stopped using it because of this insane price. This is a failing app. Buh bye. ### 1/5 — Delete the app *2026-02-03* The app used to be better when you could see your friends’ friends or openly see members of the group you’re in. Now you have to pay for those things which is ridiculous because how else can I ask to be set up if I can only see my friends’ profiles? The whole point is to meet new people… was excited by the concept at first but it’s a waste of time 👎🏼 ### 1/5 — DO NOT GET *2026-01-26, version 1.9.37* this app will not let me delete my profile ### 1/5 — App is de-incentivizing app usage *2025-12-06* The app constantly makes new changes and upgrades, which for the most part is a good thing however, in recent months, the app started making users pay for every little thing. The problem with this is: 1. People out of the goodness of their heart would set up matches- not because it’s their career in matchmaking. Now that they don’t let you see friends and friends unless you pay, it’s a very hard to set up people. - I used to set up people all the time, but now stopped using the app because I don’t care to set up people if I have to pay for it. It was just a nice thing for me to do 2. They now force users to pay if they want to accept matches?! Not all, but just profiles with a star on it, which I do not understand. But again this incentivizes usage. Not smart ### 1/5 — Unusable Since Paid Update *2025-12-04, version 1.9.35* Creator got greedy and now app sucks. Can’t set up with anyone without paying. If you wanted to make money you should run events, not make a paywall to match people. ## Most praised reviews (10 highest-rated) ### 5/5 — Loop *2026-03-27, version 1.9.38* This is a one of a kind dating experience ### 5/5 — Too Expensive *2025-11-25, version 1.9.35* I pay $30 and I get to unlock 1 group for 1 hour. Makes no sense. But it’s a good app. ### 5/5 — Best app to meet like minded people *2025-11-02, version 1.9.34* It’s what a dating app should be. Here you meet with people you can get a reference. No random, far more quality that other apps. ### 5/5 — Great concept *2025-09-04, version 1.9.32* Love the concept, app works great, can really work for matchmaking friends! ### 5/5 — Loop Success Story *2025-06-30, version 1.9.30* My husband and I met from loop :) ### 5/5 — Great free Jewish matchmaking App *2025-06-26, version 1.9.30* Amazing app! Just be careful as I have had a few scammers try to match with me … never send money, gifts, etc. ### 5/5 — Chris’s best ever *2024-11-20* Wow. For years I was looking for something like this. There is nothing better then introduction thru a human being a true person that happened to know both sides. The accountability of this person and their recommendations elevates the success factor dramatically. ### 5/5 — The best thing ever. *2024-08-22* I love this App. I already made few matches for friends and friends of my kids. It is brilliant! Digital matchmaking like in the old world but done with ease with my smartphone effortlessly. ### 5/5 — Great customer service *2024-07-29, version 1.9.23* They got back to me right away ### 5/5 — Love the idea, easy to use *2024-01-08* So many of my friends - particularly married women - wish it was more socially acceptable to play matchmaker. Meanwhile, most of my single friends are tired of the top dating apps and looking to be set up. Loop seems like the perfect solution. The app is easy to use - very instinctual and no bugs, but I do think there’s room for more functionality. It would be great if the app suggested matches users could make on behalf of other people using age, location, preferences, etc. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*