# Loot Vault — user reviews > 47 indexed App Store user reviews of Loot Vault by Loot Crate, Inc., rated 4.00/5 from 344 ratings. - Source: https://appshunter.io/ios/app/loot-vault/id1437959970/reviews - App overview in markdown: https://appshunter.io/ios/app/loot-vault/id1437959970.md - Rating breakdown: 5★ 218 · 4★ 39 · 3★ 19 · 2★ 6 · 1★ 62 ## What do users think of Loot Vault? Overall sentiment: negative **Pros** - 🛍️ Great deals on merchandise - 😍 Cool and awesome product selection - 💳 Affordable pricing on items **Cons** - 🐛 App crashes immediately on launch - 📦 Severe shipping delays and non-delivery - 💰 Incorrect price calculations at checkout - ❌ Poor inventory management with sold-out items - 🔍 Inadequate search and filtering functionality - 😤 Unresponsive customer service - 🚫 Broken support links - 📱 App incompatibility with various iOS versions - 🎯 Vague product categories **Commonly reported bugs** - App crashes immediately upon opening - App closes after 2-3 seconds of load time - App incompatible with iOS 13.1.3 and other versions - Invalid Vault ID error messages during checkout - Price mismatch between displayed and final checkout amounts - Search filter inaccuracies (e.g., 'Zel' shows results but 'Zelda' doesn't) - Endless scrolling repeats item list - Broken app support link in App Store - Orders split and partially not processed - Website login failures **Most requested features** - Fix app crash on startup - Implement sold-out item filtering - Improve search functionality for better product discovery - Create clearer product categories (e.g., Clothing, Accessories) - Add proper inventory status indicators - Improve checkout price calculation accuracy - Enhance customer service responsiveness - Fix website login functionality ## Newest reviews (17 of 47) ### 2/5 — Fix it *2022-02-07, version 2* Can’t even open the app ### 1/5 — bug *2021-07-29, version 2* it crashes immediately when i try to open it, i then preceded to delete and reinstall the app. the issue decided to persist, so i am sad to not be able to use this app. ### 1/5 — Awful *2021-07-28, version 2* App has never opened, it shuts down immediately. Useless. ### 1/5 — App issues *2021-06-11, version 2* The app keeps closing on me I can even open it for 2 seconds ### 1/5 — App doesn’t even work *2021-06-05, version 2* Everytime I tap on the app it kicks me out ### 1/5 — Doesn't even open *2021-06-04, version 2* Downloaded to check on the status of my crates and the app doesn't even open. ### 1/5 — Crashes *2021-05-16, version 2* Downloaded to look at merchandise. Crashed when I tried to open. ### 2/5 — Errors occurring within the load up *2021-05-05, version 2* After downloading it, I initially opened it and it closed out automatically, failing to open multiple times I deleted redownloaded it and restarted my phone with the same error occurring. ### 1/5 — Something is Wrong... *2021-03-20, version 2* I dont know if its just me but It wont even let me in the App after I download it. ### 1/5 — Bummed *2021-03-07, version 2* Clicking on the app icon instantly opens and closes the app. I can’t even look at anything ### 1/5 — App keeps crashing. *2021-02-02, version 2* The lootcrate app is no longer available and this app won’t open. Disappointed. ### 1/5 — Crashes *2021-01-21, version 2* Immediately crashes when I open it!!! ### 1/5 — Completely useless *2021-01-19, version 2* This app crashes within seconds every time I try to open it. I’m deleting it right now. ### 1/5 — Crashes immediately. *2021-01-15, version 2* Can’t open the app anymore. It just immediately crashes ### 1/5 — App issues *2020-12-01, version 2* Unable to open App on new iPhone ### 1/5 — Plz fix *2020-07-12, version 2* App keeps crashing when I open it plz fix ### 1/5 — Trash *2020-05-11, version 2* Crashes immediately ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2023-04-18* Won’t even open after I downloaded it. I tried uninstalling and reinstalling it and it won’t work. ### 1/5 — Loot crate fraud *2022-12-13, version 2* Loot crate and this app are a joke. Dec2022 and they just shipped the March 2022 crate. The crate was a joke too. We changed shirt size 8 crates ago and they are still sending the wrong size. Then they charged me for 2023 when they are 9 months behind. We ordered a limited edition for my son last Christmas, we were charged and it still hasn't shipped a year later. Avoid loot crate at all costs!!!!! ### 1/5 — Can’t Open App *2022-03-12, version 2* The app will not open. It starts to, then almost immediately closes itself. I have downloaded, uninstalled, re-downloaded multiple times. Always the same result. Please fix! ### 1/5 — Won’t open *2022-01-25, version 2* Every time I try to open it, the logo shows for about half a second and then it immediately crashes. That’s as far as I’ve gotten. Tried about ten times to open it. ### 1/5 — Crashes *2021-12-24, version 2* Won’t even open ### 1/5 — Won’t even open *2021-11-17, version 2* The app won’t even open for me it just instantly crashes ### 1/5 — Horrible app *2021-09-20, version 2* Won’t even let me open the app soon as I open it all it does is just close the app and continues to do so ### 1/5 — Crashes immediately on my 12 Pro Max and the app support link is broken. *2021-09-19, version 2* Garbage IMO. Downloaded. Crashed every time I tried to open. Restarted my phone. Same problem. Link for app support in the App Store is broken. ### 1/5 — App won’t even open *2021-09-02, version 2* The App crashes every time it is opened. Deleted and reinstalled. Doesn’t matter. So for me it is useless. ### 1/5 — The Loot Crate App no longer works. *2021-08-26, version 2* I’ve been a Loot Crater for years. In the past year the App quit working. It won’t open on my iPhone 11 Pro. It crashes after about 2-3 seconds of load time. I love Loot Crate but they have been going down hill over the past two years. ## Most praised reviews (10 highest-rated) ### 5/5 — I need help *2020-11-24, version 2* Every time I try and open the app it just takes me back to my homepage is there a way I can fix us ### 5/5 — Sweetness! *2018-12-02, version 2* Awesome deals on some cool stuff! Just ordered my first bunch of cool stuff and can’t wait to receive it! ### 5/5 — Loot Crate rocks! *2018-12-01, version 2* I miss getting LootCrate (had to stop due to finanical situations) bit i love the lootvaukt options! Thank you! ### 5/5 — Awesome *2018-11-17, version 2* Shopping previous loot crate items makes Christmas easier!! ### 4/5 — Needs work *2019-02-19, version 2* Overall the layout and functionality is good but the categories they have are vague and won’t show you everything they sell so you have to specifically search for it by name and even then it’s flawed plus you can’t eliminate sold out items ### 3/5 — The app is crashing *2020-12-25, version 2* I just downloaded the app and it kicks me out ### 3/5 — Love the app but... *2020-03-24, version 2* I have loved shopping in the app in the past but recently (for as long as I’ve tried to access it now this past year anyway) it’s crashed on opening. If you still want to shop on Loot Vault, check out the website version for now because the app doesn’t seem to work. I will gladly change my rating to a 5 star review when this changes! ### 3/5 — WTH? *2020-01-06, version 2* I want to give a better review, I really do. This is really cool to have the option available to buy limited items and the prices are perfect I buy so much from Loot it’s ridiculous. Although, a few days ago I tried to open the app and it’s been heck trying to do because it keeps crashing immediately! I’ve uninstalled and reinstalled it twice and it’s still crashing! :( what’s going on, Loot?? ### 3/5 — App and Website Malfunctions!?!?! *2019-01-07, version 2* While I love that you can shop for some great stuff with awesome deals, it’s frustrating that the website won’t let me sign in and the app is calculating my purchases wrong when I want to check out. Had to keep pressing back and complete for it to finalize the correct price. Fix this!!! ### 3/5 — Invalid Vault ID *2018-12-12, version 2* No reason for this. I tried upwards of 20+ times to order. It wouldn’t work. Finally did after receiving this error message every time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*