# Lord's — The Home of Cricket

> Official app for the Home of Cricket, providing matchday information and ticket management. (iPhone/iPad app by Marylebone Cricket Club.)

- Source: https://appshunter.io/ios/app/lords/id1539699186 (this page in markdown: same URL + `.md`)
- Developer: [Marylebone Cricket Club](https://appshunter.io/developer/1099867254)
- Category: Sports
- Price: Free
- Rating: 4.70/5 from 126 App Store ratings · 89 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 21 MB
- Languages: American English
- Released: 2021-06-04
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lords/id1539699186/reviews.md

## What is Lord's?

Introducing the Lord's App - Your Ultimate Match Day Companion

Enhance your experience at the Home of Cricket with the official Lord's App. Access your match tickets, stay informed with essential matchday details and explore a range of features designed to make your visit truly unforgettable.

Download the Lord's App today and enjoy:
Seamless Ticket Access - View all your match tickets in one place. Once purchased, tickets are automatically added to the app - simply sign in with your booking details to access them.
Easy Ticket Sharing - Effortlessly transfer tickets to friends and family using our in-app ticket transfer function.
Interactive Map - Navigate Lord's with ease. Locate your seat, explore the Lord's Museum or find the iconic Father Time Wall.
Food & Beverages - Plan your perfect matchday refreshment by browsing available food and drink options ahead of your visit.
Matchday Essentials - Be fully prepared with key information, including what to bring, how to get here and what to wear.
Matchday Alerts - Stay up to date with live action, delivered straight to your device via notifications.
Download the Lord's App now and get match-ready for an unforgettable day at the Home of Cricket!

## Key features

- Seamless ticket access
- Easy ticket sharing
- Interactive ground map
- Food & beverage browsing
- Matchday essentials information
- Live matchday alerts

## What do users think of Lord's?

Overall sentiment: negative

**Pros**

- 👍 Centralized ticket management in one place
- 🌱 Paperless digital solution
- ✅ Seamless experience for some users
- 📱 Mobile-first approach

**Cons**

- 🐛 Login failures and authentication issues
- 🐛 Tickets not displaying after purchase
- 🐛 Barcode generation delays or failures
- 😤 Overly complex user interface
- 😤 Difficult ticket sharing process
- 😤 Poor customer support responsiveness
- 🚫 No Apple Wallet integration
- 🚫 No email ticket option
- 🚫 No print functionality
- 📵 Wi-Fi dependency for ticket access
- 🔤 Font size too small and illegible
- ⚠️ Inconsistent seat numbering system
- ⚠️ Requires separate app for each venue
- ⚠️ Requires recipients to download app to receive tickets
- ⚠️ Requires 12-character passwords
- ⚠️ Poor integration with Apple password services

**Commonly reported bugs**

- Login button unresponsive or non-functional
- App crashes during profile updates
- Tickets disappear after initial download
- Barcode fails to generate or display
- Service unavailable errors
- App requires re-login on each open
- Tickets not visible with 12-hour time format
- Outdated seat block numbering
- Password entry wipes all filled details
- Slow performance and loading times
- Ticket transfer failures
- Registration details not recognized
- Intrusive review prompts during ticket purchase

**Most requested features**

- Apple Wallet support for tickets
- Email ticket delivery option
- Print ticket functionality
- Permanent ticket storage without Wi-Fi dependency
- Simplified one-step ticket access
- Larger, more legible fonts
- Zoom functionality for venue maps
- Integrated payment for food and beverages
- Clear barcode appearance timeline
- Better seat allocation options
- Wayfinding directions within the ground
- Unified platform for multiple venues
- Simpler password requirements
- Password visibility toggle during login

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/lords/id1539699186/reviews.md

### 1/5 — Difficult to use

*2026-08-26, version 19.4.5*

Poorly designed app. Very difficult to use. Main intention is to sell tickets and stuff rather than provide a service for ticket holders. Finding bought tickets is a nightmare. The app is so bad it’s enough to put you off going. Where has good old fashioned customer service gone? Lords has done a very poor job here

### 2/5 — Why can’t cricket sort out these apps?

*2026-08-09, version 19.4.5*

Every cricket fixture seems to make life way over complex for people who actually buy tickets.  I really think paper tickets were much easier.  Why not just use Apple or Google wallet instead of the complete nonsense we have to go through to actually get the tickets we paid for months ago

### 1/5 — Unnecessary and awful

*2026-06-15, version 19.4.4*

This ‘upgrade’ to the ticketing system is the most unnecessary and over-complicated exercise I’ve come across anywhere.  Far, far too difficult to transfer tickets - which I have bought with a lot of my money - to the people who need them.  Needs a big re-think.  I suggest engaging a six-year old for the re-design.

### 1/5 — Tickets disappearing

*2026-06-07, version 19.4.4*

Clunky. Tickets did not appear so had to go to the ticket office before the day’s play.

### 1/5 — Cricket is complicated enough already

*2026-06-03, version 19.4.4*

App in this case stands for appalling. A hideous unhelpful unnecessarily complicated infuriating heap of nonsense. In these days when tests are often finished in 3 days, the average time it takes to use this app must be more than the duration of the match.

### 1/5 — Does not work

*2026-06-03, version 19.4.4*

The app gets stuck in a continual authorisation doom loop, continually linking to the main Lord’s website to repeatedly log in; it doesn’t recognise tickets that have been distributed to you; it can’t download the Lords Premium membership QR code. The support email address just replies “sorry, we know it doesn’t work”.

### 1/5 — The App for tickets

*2026-06-02, version 19.4.4*

Poor, very poor

### 1/5 — Awful

*2026-05-23, version 19.4.4*

For some reason it has asked me to reset my password as I haven’t used the app since February. Then it is impossible to do that. No email received to reset despite repeated requests. Left high and dry at the moment.

### 1/5 — Hours wasted trying to be sent my ticket

*2026-05-15, version 19.4.3*

My friend has bought me a Lords ticket and sent me instructions to enable him to forward it to me. Apparently it needs a “three word code” but the button to “reveal” this doesn’t appear for me. My husband has also tried in vain. This will necessitate help from Lords and several people have spent hours in what should be straight forward.

### 1/5 — Where are my tickets!

*2026-04-22, version 19.4.2*

Since updating - no access to tickets….. support says they are there….  No, they are not. Terrible customer experience

## Frequently asked questions about Lord's

### What does the Lord's app do?

The Lord's app is designed to enhance your match day experience at the Home of Cricket. It provides seamless access to your match tickets, offers an interactive map for easy navigation of the grounds, and allows you to plan your food and beverage choices. You can also find essential matchday information and receive live alerts.

### How do I access my tickets?

Once purchased, your match tickets are automatically added to the app. Simply sign in using your booking details to view all your tickets in one convenient place. You can also easily transfer tickets to friends and family directly through the app.

### Is the Lord's app free to download?

Yes, the Lord's app is free to download. While the app itself is free, it does have in-app purchases available, which may include premium features or services related to your match day experience.

### What information is available for matchday essentials?

The matchday essentials section provides crucial information to help you prepare for your visit. This includes details on what items are recommended to bring, how to get to Lord's, and suggestions on what to wear to ensure a comfortable and enjoyable day.

### Can I use the app to find my seat?

Yes, the interactive map feature within the app is designed to help you navigate Lord's with ease. You can use it to locate your specific seat, find points of interest like the Lord's Museum, or discover iconic landmarks such as the Father Time Wall.

## Version history (last 5 releases)

### 19.4.5 — 2026-07-16

Minor bug fixes and performance improvements

### 19.4.4 — 2026-05-20

Minor bug fixes and performance improvements

### 19.4.3 — 2026-04-29

Minor bug fixes and performance improvements

### 19.4.2 — 2026-04-15

Performance improvements to our new ticketing system, including enhanced in‑app ticket capabilities and an upgraded single sign‑on experience for simpler, more secure access.

### 19.4.0 — 2026-03-30

Performance improvements to our new ticketing system, including enhanced in‑app ticket capabilities and an upgraded single sign‑on experience for simpler, more secure access.

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## More apps by Marylebone Cricket Club

- [The Laws of Cricket](https://appshunter.io/ios/app/the-laws-of-cricket/id1099867255)

All apps by Marylebone Cricket Club: https://appshunter.io/developer/1099867254

## Related topics

[lords cricket](https://appshunter.io/ios/topics/lords-cricket)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*