# Lorex netHD Stratus > Remote NVR camera viewing and playback via mobile. (iPhone/iPad app by LOREX TECHNOLOGY INC..) - Source: https://appshunter.io/ios/app/lorex-nethd-stratus/id726998784 (this page in markdown: same URL + `.md`) - Developer: [LOREX TECHNOLOGY INC.](https://appshunter.io/developer/351969599) - Category: Business - Price: Free - Rating: 1.90/5 from 105 App Store ratings · 83 written reviews indexed - Age rating: 4+ - Requires: iOS 7.0 · 40 MB - Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France), German (Germany) and 21 more - Released: 2013-10-23 - Data updated: 2026-07-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/lorex-nethd-stratus/id726998784/reviews.md ## What is Lorex netHD Stratus? Lorex netHD Stratus enables you to connect to Lorex netHD NVRs featuring the exclusive Lorex Stratus Connectivity service on your iPhone. Lorex Stratus Connectivity allows you to view your cameras on your mobile device using a simple 3 step setup process. Simply download the app, scan the QR code on the top of your NVR and enter the password to connect to your system. No complicated port forwarding or network configuration is required. The app allows you to: •View multiple cameras live •View recorded video saved on your NVR •Save snapshots directly to your device Notes: •iOS v4.0 and higher supported •High-speed Internet access and a router (not included) are required. Please note that an upload speed of 1Mbps is required for remote video access. •Connect your NVR to your router using an Ethernet cable. •For detailed instructions, see the Quick Networking Guide included with your product or on www.lorextechnology.com. ## Key features - Connect to Lorex netHD NVRs - View multiple cameras live - View recorded video - Save snapshots to device - Simple 3-step setup ## What do users think of Lorex netHD Stratus? Overall sentiment: negative **Pros** - 👍 System hardware is good - 👍 Cameras work well (when app functions) - 👍 Some users find the app works fine - 👍 Initial setup can be easy **Cons** - 🐛 App frequently crashes - 🐛 App not working on mobile data - 🐛 App not updated for new iOS versions - 🐛 Slow connection and loading times - 🐛 Remote viewing unreliable - 🐛 Customer support unresponsive - 🐛 Old and outdated app - 🐛 System discontinued, no compatible cameras - 🐛 In-app features confusing - 🐛 Live view issues - 🐛 App requires frequent reboots - 🐛 Out of memory errors - 🐛 Relay connection messages annoying **Commonly reported bugs** - App crashes upon opening after iOS update - Live view stopped working with iOS 14.2 - App not working on LTE/mobile data - App stops working with new iOS updates (e.g., iOS 11, iOS 13, iOS 14) - Cannot connect to DVR/NVR - Cameras drop frequently - App crashes when using image capture function - App not working on mobile network, only WiFi - Out of memory errors - Cannot select camera to view - App not working with iPad OS updates - Relay connection messages **Most requested features** - Update app for current iOS versions - Fix app for mobile data connectivity - Improve app stability and reliability - Add remote reboot option to app - Allow users to disable relay connection messages - Add audio to cameras - Improve playback timeline with thumbnails - Allow changing settings through the app - Add default device selection ## Recent user reviews (10 of 83) All indexed reviews: https://appshunter.io/ios/app/lorex-nethd-stratus/id726998784/reviews.md ### 1/5 — Failure *2025-03-05, version 4.2.2* Went from optimum to verizon 3.5 years ago and system is a complete failure. Called several times. They blame verizon. Ring cameras work perfectly. Call them now and they tell me i have to upgrade to a new system. Absolutely ridiculous on their part ### 1/5 — Where is the Lorex Eco Stratus app?! *2024-08-08, version 4.2.2* Did you do away with it? I need it for my cameras I got 8 or so years ago that work great still, but if you did away with the app I’m screwed! I need it back please. ### 1/5 — Application non fonctionnelle *2023-12-07, version 4.2.2* Désuétude avec les systèmes plus vieux. Je vais définitivement changer de marque au prochain achat! ### 1/5 — An 11yr of Use Review *2022-04-17, version 4.2.2* Cameras are quantity and the system itself is very good…when it actually works which seems to be only when you don’t really care. Have had a Lorex LNR280 for over 11yrs now. Had the entire system professionally installed (didn’t want to drill holes in my house for the cameras), this was pre-wireless days. At least 4x a year from day one the system will not connect. Restart your system, reboot Internet modem, all the basics they give you on the site and nothing. Generally takes 3-4 calls to “resolve” and by “resolve” I mean after your 3-4 call, once they’ve even remotely accessed your computer to fix it to no avail, eventually YOU the user end up just doing something they never suggested and “oh, ok, that worked.” Customer support is horrible although call wait times have gotten 10x faster to pick up compared to when first purchased (scary thought ain’t it?!) it got to the point that I just learned way more about this stuff then I ever cared to and do fixes myself. However, after my last fix (myself!) ~6mo ago, once again, only can view remotely monthly when I’m home and phone connected to my Wifi. I have 3 other systems up and running on my phone for different locations. One app that covers 5 different NVRs all together abs can honestly say I’ve never had to trouble shoot all 3 apps/systems (8 totally different locations; 2 not even in the same county) as long as they’ve all been installed as often as I do with this one on a yearly basis. Get it together Lorex!!! ### 3/5 — FIX FOR VIEWING CAMERAS ON MOBILE DATA *2021-12-23, version 4.2.2* I’m not sure how many people will see this but I hope it helps. The way to fix the issue with only being able to see your device when you on the same network as your camera system is to do the following: 1. You have to enable port forwarding on the ports that your camera uses. You have to do this on the settings of your Wi-Fi network. For example if you are a Verizon fios customer, then you would go to mfiosgateway.com, login, and port forward the ports that needed. 2. Look up the external IP address of your Wi-Fi by going to a website called ping.eu. Make sure you are connected to your Wi-Fi first. Your IP address should be shown on the top of the page. 3. Finally, go to where you would add your device. Put in your username and password. Then add the device by IP and put in the IP address from the previous step. TADA Your cameras should work now when you disconnect from your home Wi-Fi. ### 1/5 — Poor customer service *2021-05-22, version 4.2.2* I used to be able to view my cameras remotely using this app. Lorex customer service told me I can’t now because of a closed internet port. That is false. My internet has not changed. They also set me up so I can log in using a web browser to see my cameras. That doesn’t work either and requires a computer and of all things, Netscape (obsolete browser). I don’t understand why Lorex doesn’t just fix this app so it’s compatible with new the iOS. I spent $1600 on my system originally and don’t see why I should replace something that is working just fine except for this app. Please get this fixed. ### 5/5 — Lorex lnr253850cd9 does not connect to NVR. *2021-02-09, version 4.2.2* DEAR LOREX, PLEASE FIX APP TO ACCEPT IPAD IOS 4.3. EVERYTHING WAS FINE UNTIL I INSTALLED IPAD IOS 14.3. PORT 8000 DOES NOT SEEM TO CONNECT. I LIKE HAVING MY 4 CAMERAS VIEWD ON MY IPAD PRO. THANK YOU . . . . . . . . . ### 1/5 — Please update *2020-12-14, version 4.2.2* LorexEcoStratus please update your LorexEcoStratus app I can’t see my cams when I’m away from home I promise you if you don’t fix this I will never buy from you again and will do all in my power to direct people away from LorexEcoStratus ### 2/5 — Live view has stopped working with iOS 14.2 *2020-12-06, version 4.2.2* Please provide an upgrade to work with latest iOS. ### 1/5 — App Crashes *2020-11-21, version 4.2.2* After updating to iOS 14.2 the app just crashes upon opening. Given that this app has not been updated in 3 years, I’m not hopeful it will get resolved. Which means I either downgrade my iOS or replace my camera system. So disappointing. ## Frequently asked questions about Lorex netHD Stratus ### What does Lorex netHD Stratus do? This app allows you to connect to Lorex netHD NVRs and view your security cameras remotely from your iPhone. You can see live feeds, review recorded footage, and save snapshots directly to your device. ### How do I set up the app? Setup is designed to be simple. After downloading the app, you'll scan a QR code found on your NVR and then enter your NVR's password to establish a connection. No complicated network configuration is required. ### Is this app free to use? Yes, the Lorex netHD Stratus app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. ### What are the system requirements for this app? The app requires iOS version 4.0 or higher. You will also need a high-speed internet connection and a router. An Ethernet cable is needed to connect your NVR to the router, and a minimum upload speed of 1Mbps is recommended for remote video access. ### Can I view multiple cameras at once? Yes, the app supports viewing multiple cameras live simultaneously. This allows you to monitor different angles or areas covered by your NVR system from a single interface on your iPhone. ## Version history (last 2 releases) ### 4.2.2 — 2017-07-24 This app has been updated by Apple to display the Apple Watch app icon. 64 bit support. ### V3.00.00 build20131016 — 2013-10-23 No release notes. ## Apps similar to Lorex netHD Stratus | App | Rating | Price | Category | | --- | --- | --- | --- | | [AvertX Connect](https://appshunter.io/ios/app/avertx-connect/id1124222760) | 2.1 (103) | Free | Business | | [DSS Mobile 2](https://appshunter.io/ios/app/dss-mobile-2/id1302566064) | 4.1 (42) | Free | Business | | [NVR Mobile Remote](https://appshunter.io/ios/app/nvr-mobile-remote/id995474673) | 3.1 (13) | Free | Business | | [My NRS Store](https://appshunter.io/ios/app/my-nrs-store/id1245633837) | 3.2 (156) | Free | Business | | [CCTV Smart Viewer](https://appshunter.io/ios/app/cctv-smart-viewer/id870410377) | 3.9 (12) | Free | Business | | [NCD SMART ORDER](https://appshunter.io/ios/app/ncd-smart-order/id6443816528) | 2.8 (11) | Free | Business | ## More apps by LOREX TECHNOLOGY INC. - [Lorex Ping](https://appshunter.io/ios/app/lorex-ping/id557070125) - [Lorex ECO Stratus](https://appshunter.io/ios/app/lorex-eco-stratus/id650795438) - [Lorex Eco Stratus HD](https://appshunter.io/ios/app/lorex-eco-stratus-hd/id826693477) - [Lorex SD Pro](https://appshunter.io/ios/app/lorex-sd-pro/id872672217) - [Lorex Ping 2](https://appshunter.io/ios/app/lorex-ping-2/id1097520838) All apps by LOREX TECHNOLOGY INC.: https://appshunter.io/developer/351969599 ## Related topics [lorex eco stratus](https://appshunter.io/ios/topics/lorex-eco-stratus) · [girafit w150](https://appshunter.io/ios/topics/girafit-w150) · [nvr camera](https://appshunter.io/ios/topics/nvr-camera) · [udbapp](https://appshunter.io/ios/topics/udbapp) · [lorex](https://appshunter.io/ios/topics/lorex) · [lorex camera](https://appshunter.io/ios/topics/lorex-camera) · [lorex connect](https://appshunter.io/ios/topics/lorex-connect) · [lorex cameras](https://appshunter.io/ios/topics/lorex-cameras) · [lorex fusion](https://appshunter.io/ios/topics/lorex-fusion) · [hiicam](https://appshunter.io/ios/topics/hiicam) · [lorex pro](https://appshunter.io/ios/topics/lorex-pro) · [lorex secure](https://appshunter.io/ios/topics/lorex-secure) · [lorax pro](https://appshunter.io/ios/topics/lorax-pro) · [amorom camera](https://appshunter.io/ios/topics/amorom-camera) · [lorex cloud](https://appshunter.io/ios/topics/lorex-cloud) · [netatmo security](https://appshunter.io/ios/topics/netatmo-security) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*