# Lorex Ping 2 — user reviews

> 52 indexed App Store user reviews of Lorex Ping 2 by LOREX TECHNOLOGY INC., rated 1.70/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/lorex-ping-2/id1097520838/reviews
- App overview in markdown: https://appshunter.io/ios/app/lorex-ping-2/id1097520838.md
- Rating breakdown: 5★ 4 · 4★ 4 · 3★ 3 · 2★ 9 · 1★ 40

## Newest reviews (17 of 52)

### 2/5 — Sd card date does not advance properly. Still no Jan 2020!

*2020-01-23, version 1.0*

Sd card date goes from Dec 2019 to Dec 2020.  Always seems late advancing to the next month.  Original Ping app works fine.
Wish it would stop asking if I want Ping 2.

### 1/5 — Nope!

*2018-06-02, version 1.0*

Save your time.

### 1/5 — Doesn’t Work

*2018-05-15, version 1.0*

I can’t even enter text mode to name the camera let alone set any of them up. Have to continue to use the old version

### 1/5 — Not working

*2018-04-12, version 1.0*

As others have said, won’t work with recent iOS updates. How can they claim its iOS compatible when it won’t work if u are on cellular data. This is when u need it

### 1/5 — No longer works and tech support does not focus on it

*2018-04-01, version 1.0*

Since the last iOS update (to 10.2) app no longer connects to cameras using cellular data.  Works fine if you're on wifi but if you're away from home, you won't be able to put the cameras to use the way you would hope. I'd recommend NOT BUYING LOREX / FLIR cameras until the app can be fixed cause you won't be able to use it the way it should which is to check it while you're not at home.

Found a very good replacement brand ZMODO on amazon.  Cost less than Lorex/FLIR systems and works fine on WiFi or on cell data.  Much more intuitive to set up as well.

### 1/5 — Terrible App

*2018-02-21, version 1.0*

One of the most frustrating apps out there!

### 2/5 — No iOS 11 support?

*2018-02-06, version 1.0*

The app does not work with the latest iOS

### 1/5 — Inoperable on cellular

*2018-01-21, version 1.0*

The old app and same cameras used to work ok. Now it only works on wifi as noted by other reviewers. I have verified all the settings are correct, cellular enabled for app etc. This is what drives me over the edge, forced upgrades that are really downgrades. People don’t want to update because it worked before and might not work after an update. Hello IT people...are you listening?

### 2/5 — Glitchy

*2018-01-16, version 1.0*

Is there any way to get the calendar on this app to update? I’m stuck in December 2017 and it will not show anything for 2018, so there’s no way to view recordings on my SD card past 2017. This isn’t the first time this calendar glitch has happened, either.

 Without being able to access a current calendar, there is no way to view past recordings, which makes the cameras pretty much useless other than for live monitoring. What good are recordings if you can’t view them? This is quite a frustrating app. How hard is it to design something that simply works?

### 1/5 — No access to camera

*2017-12-20, version 1.0*

The app finds my camera but when I attempt to input a name or password, no keypad is displayed. I’m running iOS 11.2.

### 1/5 — I do NOT recommend Lorex cameras for baby monitoring

*2017-11-27, version 1.0*

Worst part of this app and the Lorex service: if you iPhone or the camera loses the internet connection it does not automatically attempt to reconnect the phone to the camera stream. 

When you are a parent using it for a baby monitor this is a big deal as it can drop out while you sleep, this rendering it useless as a monitor. Note that I am in an apartment with many potential sources of WiFi I interference, so I know have one camera hardwired over Ethernet. But that doesn’t help me when my iPhone loses connectivity.

### 1/5 — Forced Update iOS

*2017-11-18, version 1.0*

I was forced to update my app and now I can only monitor one camera at a time.  Cameras and app were always inferior to others, now almost useless.

### 1/5 — This Company is CRAP

*2017-04-28, version 1.0*

Will not display notifications or video. Everything is set up correctly and I can see the light on the camera flash when it senses motion or sound. But no notification shows up on my phone. iPhone 5s. No video unless on MY wifi. Defeats purpose of having this camera. WILL BE BUYING A CANERA FROM A HIGHER QUALITY COMPANY. NOT THIS CHINESE JUNK. NO UPDATES TO tAPP IN OVER A YEAR.

### 1/5 — Limited Functionality

*2017-04-10, version 1.0*

Pros:
-Viewable when using app away from wifi
-Can record
-Email alerts with picture
Cons:
-app keeps crashing randomly, pretty unstable 
-scheduling email is limited (can't put the start time at 10:00pm and end the next afternoon for example)
-clunky app setup, not sure if the scheduling works with the motion setting
-overall, not intuitive at all 
-needs to be sent back for redevelopment with low tech users as the test group

### 1/5 — Downloaded a Pile of junk

*2017-04-09, version 1.0*

Downloaded, scanned the QR code, entered a password, and got an immediate error when trying to access the camera. THEN I read the reviews...order of operations was off. 

Stick with the old one if it is working for you. I'm going to delete this one.

### 1/5 — Can't manually input the camera info in the app

*2017-04-03, version 1.0*

I'm trying to type in the camera info from the old version of ping and it won't let you type in the spaces. Running latest version on iPhone 6s.

### 1/5 — Just as bad as the first app

*2017-04-02, version 1.0*

Why can't they correct the connection issues? This camera is absolutely terrible. Poorly designed UI. If I could chuck the camera at the engineers I would in a heartbeat. DON'T BOTHER WITY LOREX. BUY A PIPER. FLAWLESS.

## Most critical reviews (10 lowest-rated)

### 1/5 — It never recognize the Wifi.

*2020-12-06, version 1.0*

I hope Lorex can remove themselves from this shame of selling things that does not work. This App was never improved since I bought my cameras, and it was never able to recognize the wifi network on my phone. Anytime I need upgrade my router, is a nightmare. 

In summary... don’t buy Lorex!

### 1/5 — Was good ~ not so much after recent update

*2020-11-19, version 1.0*

At this point I have to give this 1 star. 4 months ago one of the two broke, just stopped working. I emailed the camera company with no response. Not after recent update, I’m lucky if the app/single camera works at all. And if it does, it takes forever to load and only works for a couple of seconds and freezes. Very disappointing

### 1/5 — Probably the worst app I’ve ever used

*2020-06-06, version 1.0*

Lorex has no reason being in business. There’s supposed to be a security alarm camera. I purchased 5 cameras over time 3 out 5 stopped working and when I went to add the cameras back the app would not allow you to enter the names. I feel completely ripped off

### 1/5 — Super Junk

*2020-02-26, version 1.0*

Compared to the original Lorex Ping, this is a mess. I was able to look a all four of my cameras on a single display, now only one. The resolution is also not up to par.

### 1/5 — 10 years and no improvement

*2019-06-29, version 1.0*

I’ve this camera system over 10 years and the app hasn’t improved at all it appear to be getting worse.  I’m currently reviewing other camera system so that I can switch lucky for me at least my home alarm system is flawless

### 1/5 — Don’t waste your money

*2019-03-04, version 1.0*

This Lorex camera was given to me for Xmas. I must say these are the worst security cameras ever. Completely worthless. I bought a nest camera and will only use nest products from now on.

### 1/5 — Alarm notification not working

*2018-08-26, version 1.0*

The alarm notification is not working again.

### 1/5 — Login errors.

*2018-08-18, version 1.0*

I set it up correctly and then after changing the default password, it says the new one is incorrect. Not even default works..

### 1/5 — What!!!

*2018-07-08, version 1.0*

After reading all the negative reviews I will not update my software. In fact I’m using 2 generations back. Didn’t like the last update. 

Hope the company gets its act together!!

### 1/5 — Does not work on iPhone 8 Plus

*2018-06-24, version 1.0*

Does not work on iPhone 8 Plus.
Unable to hold WiFi in camera and app.
Unable to view videos on phone internet.

## Most praised reviews (10 highest-rated)

### 5/5 — Petrov

*2017-08-07*

Working great for now... Easy to use and manage!

### 5/5 — Installed in church nursery

*2016-10-01, version 1.0*

Installed easily following instructions. 

Works great. 

Thanks. 

Advice. Read and follow the directions.

### 5/5 — Like it

*2016-06-10, version 1.0*

Enter my camera ID and logged on with no problems.  I like the new interface.
Good job.

### 4/5 — Good functionality

*2016-12-19, version 1.0*

For the most part this app works great. Although I find with my pan and tilt camera if I move to fast the app freezes the image.

A few Ui tweaks would be nice.

### 4/5 — Like,  improvement

*2016-06-21, version 1.0*

Better than the old version to toggle between camera and shows temperature at the bottom for eddy reading.  As per other reviewer, the circle is only for you to select camera, once you click on the circle, it will bring up a full screen.

### 4/5 — Works Ok

*2016-06-17, version 1.0*

I just downloaded and set up. Everything worked as advertised. I did have the same experience as another who rated this app before me, and couldn't get any data entered; the app would not respond to touch on the data entry fields. I finally figured it out... You have to touch at the VERY RIGHT EDGE to place the cursor. 

I entered all my cameras manually using info from the other Ping app. Worked flawlessly. Not sure if i like it better or not, but now i have two options. Time will tell if this app actually is better or not. For now, its getting four stars.

### 3/5 — Please fix

*2018-07-10, version 1.0*

The app always notifies me of movement but when I try to view it it says disconnected or camera offline. And then when I close it, it will notify me again. It’s frustrating cause I can not see what’s going on.

### 3/5 — Okay, but...

*2018-01-24, version 1.0*

Works for the most part but notifications don’t work so I’ve had to keep the first version too in order to get them.

### 3/5 — No more notifications

*2017-02-20, version 1.0*

The notifications on iOS devices stopped working a few months ago.  Please fix.

### 3/5 — Not bad

*2016-10-19, version 1.0*

Not bad to use, but can't change notification sound for alerts, kind of annoying

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
