# Lost on Campus by StudentVIP — user reviews

> 108 indexed App Store user reviews of Lost on Campus by StudentVIP by Student Services Australia, rated 5.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/lost-on-campus-by-studentvip/id488598630/reviews
- App overview in markdown: https://appshunter.io/ios/app/lost-on-campus-by-studentvip/id488598630.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (17 of 108)

### 4/5 — Lifesaver but small update would be great!

*2026-07-17*

This app has been an absolute lifesaver and has stopped me from getting lost so many times! I honestly don't know what I'd do without it.
I do have one suggestion for improvement. Since the University of Adelaide and UniSA have now merged into a single university (Adelaide University), it would be great if the app could be updated to reflect this. For example I have to switch between the University of Adelaide – North Terrace Campus and UniSA – City East Campus, even though they are now both part of the Adelaide University – City East Campus. The app still works, but constantly switching between the two makes it more difficult to find buildings and navigate around campus. Overall still an amazing app!!

**Developer response:** Hi, thanks for the feedback. Looks we have been a little behind in merging those universities and campuses. We've made some tweaks on our end and they should be sorted now and all the places under City East. I hope this makes it a lot easier to navigate now!

### 3/5 — So many lags and freezes

*2026-04-16*

Otherwise has good details of campus

**Developer response:** Hi LittleStarCecily, sorry to hear this. We've been working to improve the performance and have hopefully resolved any of the little lags in the coming release.

### 3/5 — Good app, very convenient, but also very glitchy

*2026-03-14*

Good app, very convenient, but also very glitchy

**Developer response:** Hi aligOooooo, sorry to hear you've run into some glitches. If you could share more information with us at hello@studentvip.com.au we'd love to resolve these.

### 4/5 — Uhh

*2026-02-10*

It’d be perfect if you could star certain spots so access is easier, pretty good though

**Developer response:** Hi Starbirdanalysis - great idea! We have put together a "favourites" feature and it is rolling out as an update now, so you should have it shortly.

### 3/5 — Love the idea

*2026-01-25*

Love the idea but wanted to know if or when your adding the new Newcastle uni campus in Gosford

**Developer response:** Hi gypsy, there's no immediate plans for that campus but I've shared your feedback with our mapping team. Hope we can earn a higher rating next time!

### 2/5 — Not enough campuses

*2026-01-09*

I love this app but I think it definitely has room for improvement- like they could definitely include more campuses as they don’t cover most unis!!

**Developer response:** Hi Nick - we do cover most of the bigger unis but are always looking to add more. I've shared your feedback with our mapping team. Hope we can add your campus soon!

### 3/5 — Using Issues

*2025-11-07*

After Reloading this app，when it ask me to choose the year that I plan graduate，I choose 2026，and this app keep alert me that the year you choose graduate must be greater than or equal to start year. But I even dont know where to choose the start year

**Developer response:** Hi godsls - sorry to hear you ran into this issue. We have resolved it in the latest version. We'd love to have you try again.

### 4/5 — And we’re so back!

*2025-11-06*

Two years ago, I reviewed it saying it was in hefty need of an update. Came back now while doing occasional app updates to see this app on the list, and wow! They did a lot of improvements. The design and user interface is a lot more smoother compared to back then. They did remove the comment section, subject and uni chats (tbf it grew inactive over the years for the most part), but overall I’m quite impressed with the changes. It’s returned to being a handy navigation tool (whenever I need to visit campuses) and provides quick access to the Student VIP site. Please keep up the good work! 🙏 You’re doing better!

### 3/5 — Student vip has no exit

*2025-01-08, version 4.2.6*

Great app but lil outdated. Seems that exiting student vip is impossible if you don’t sign up.

### 3/5 — Okay, but there needs to be a big fix

*2024-07-21*

The compass is mostly accurate, but everytime I leave the app and come back to double check I’ve typed in the right location, the app freezes. The only way to unfreeze it is to restart the app, which is very frustrating and time is wasted retyping everything 

I hope this app has not been abandoned… please fix this glitch 🙏🏿

### 3/5 — Could be better

*2024-06-20*

Google maps will at least give you a pedestrian route to a building, even if it is a dumb one. This app currently only shows how to get there as the crow flies. 

It just could be so much better if it mapped pedestrian entrance/exits to buildings and the location of publicly available  stairs and lifts.

Missing an Opportunity here guys. You could even sell your information to Google or Apple.

### 1/5 — works 1/4 of the time

*2024-03-14, version 4.2.6*

freezes all the time. so annoying

### 3/5 — freezing

*2024-03-05, version 4.2.6*

every time i leave the app (even just sliding up) the app freezes and you have to close the entire thing to be able to get it to unfreeze. so annoying when you have to double check the number to a building/room and leave the app and it just freezes when you come back lol

### 1/5 — Better off without

*2024-02-29, version 4.2.6*

Freezes every 3 seconds and points to the wrong direction when navigating

### 1/5 — Title

*2024-02-23*

I’m hungry

### 1/5 — Constant lag

*2023-11-13, version 4.2.6*

Lags every single time I use the app. Unusable.

### 1/5 — 真的卡

*2023-08-03*

经常加载不出来用到一半退出来回来就不能用（但是悉大的学生还是下这个电话比较好（毕竟抛去卡不说还是挺实用

## Most critical reviews (10 lowest-rated)

### 1/5 — doesn’t offer my uni campus (acu strathfield)

*2026-02-23*

i heard a lot of good things about this app all over social media, but unfortunately when i put in my uni campus, i couldn’t figure out why it was not working and then i realised that this app doesn’t actually have my campus. this is really disappointing as im going into my first year of uni and was really depending on this app to help me figure out where all my lectures and tutorials would be but unfortunately they do not offer acu strathfield so if you go/are going to acu strathfield campus, don’t bother with this app. i’m hoping with this review, they will add my uni as an option because i was really excited to use this app. :(

**Developer response:** Hi guesswho 2124, there's no immediate plans for that campus but I've shared your feedback with our mapping team. Hope we can earn a higher rating next time!

### 1/5 — Doesn’t work

*2025-09-22, version 4.2.6*

The app just shows a black screen when I open it

### 1/5 — Nah

*2025-08-14, version 4.2.6*

Didn’t really work for me.  Doesn’t do a good job of multiple story scenarios.

### 1/5 — Terrible design and bugs

*2025-03-30, version 4.2.6*

Too much bugs, cannot use filter and search almost all the time. Overall design is terrible

### 1/5 — Doesn’t work

*2025-02-26, version 4.2.6*

No matter how much I try, or how many different emails I use, the link it sends come up as invalid or with an error when I try to open them using google or safari

### 1/5 — Completely unresponsive

*2025-02-25, version 4.2.6*

App is completely unresponsive and won’t let me click on anything. I’ve tried restarting the app and deleting and re-downloading but nothing works. Shame it was a great app 2 years ago.

### 1/5 — Always no response

*2024-08-09, version 4.2.6*

Always no response

### 1/5 — Cool concept, horrible and buggy UI

*2024-04-23, version 4.2.6*

Nothing special. Needs some major improvements.

### 1/5 — Has not been working for a month

*2024-03-26, version 4.2.6*

I downloaded it, used it for two weeks and by the third I can’t press into the search bar. It’s frozen and others are going through the same thing! Haiz

### 1/5 — app not working properly

*2024-03-26, version 4.2.6*

i am still lost on campus after using this app

## Most praised reviews (10 highest-rated)

### 5/5 — issues

*2026-06-29*

great app however there’s a glitch issue. i put the wrong email address and it won’t let me change it when i press ‘wrong email address’ and put the new one it says this email has already been taken. and it won’t let me go back to the start to login. i’ve tried deleting and re-downloading but nothing changes. please fix it!

**Developer response:** Hi mayinclouds, sorry to hear this but thank you for letting us know. That's a really annoying bug. We have pushed an update today that will let you log out from the "update email" page and you can start from the beginning. Hope this helps!

### 5/5 — What happened?

*2026-03-13*

It use to be good now I just get a blank screen when I drop a pin. Doesn’t work anymore.

**Developer response:** Hi there, sorry to hear this. I'm not sure what you mean by "drop a pin" as that's not a feature of Lost on Campus. If you could share more information about your issue with us at hello@studentvip.com.au we'd love to look into this further.

### 5/5 — Still super convenient

*2025-10-04, version 5.0.0*

I used to use this all the time as a uni student, but now I still have to visit my old campus from time to time and it works just as well as ever

### 5/5 — Lifesaver

*2022-02-26, version 4.2.6*

So good, an absolute lifesaver at the start of every academic year

### 5/5 — Very useful

*2020-03-01, version 4.2.4*

Works really well for me and has helped me for years at uni

### 5/5 — Quite useful!

*2020-02-25, version 4.2.4*

As subject

### 5/5 — excellent!

*2020-01-16*

really useful as it contained many pictures of each building and room in the campus, LOVE IT

### 5/5 — This is Really Cool

*2018-06-30, version 4.2.3*

🐣

### 5/5 — Used to used it a lot

*2017-06-08*

I was studying Uni Melbourne (parkville campus) and this app has been extremely useful in my uni life. Able to find all the lecturer rooms and their opening hours easily. I also recommended to my younger who later study there. However, I am going to do a postgrad in UTAS soon, and they do not cover their service in that area..

### 5/5 — good！I like it.

*2015-07-14*

I need it to guide me in Anu

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
