# Lost Sanctuary:Eternal Origin — user reviews > 33 indexed App Store user reviews of Lost Sanctuary by EYOU TECHNOLOGY LIMITED, rated 4.50/5 from 217 ratings. - Source: https://appshunter.io/ios/app/lost-sanctuaryeternal-origin/id1614207111/reviews - App overview in markdown: https://appshunter.io/ios/app/lost-sanctuaryeternal-origin/id1614207111.md - Rating breakdown: 5★ 174 · 4★ 12 · 3★ 11 · 2★ 2 · 1★ 18 ## What do users think of Lost Sanctuary? Overall sentiment: negative **Pros** - ✨ Good graphics - ✨ Zoom and camera free mode - ✨ Free VIP system - ✨ Fun game mechanics - ✨ Traditional music **Cons** - 💸 Pay-to-win mechanics - 🤖 Bot-filled servers - 😴 Automated gameplay - 💸 Expensive in-app purchases - ⏳ Long time sinks - ❌ Poor customer service - 🚫 No challenge - 🗑️ Recycled game elements - 📉 Dead servers - ❌ Unfair reward distribution - 🗣️ Toxic chat - 🚫 No new content - ❌ Server merges handled poorly - 🚫 Inconsistent product advertising - ❌ Frequent crashes - ❌ Imbalance between new and old servers - 🚫 Guilds are not friendly - ❌ Account bans for refunds - 🚫 Lack of character customization - 🚫 Game is confusing - 🚫 Overcrowded screen - 🚫 No language options (German) - 🚫 Login issues **Commonly reported bugs** - Incorrect password errors - Items not received after purchase - Game glitches, character stuck - Unable to log in to character - Code provides unusable items - Login server issues **Most requested features** - Allow custom character creation - Implement a server for non-top-up players - Improve voice acting - Reduce screen clutter ## Newest reviews (12 of 33) ### 2/5 — Same old Recycle games *2022-08-14, version 1.3* Nothing new or different ### 2/5 — Ridiculous *2022-08-07, version 1.3* I’ve played the game since release,had it on pre order,I like the graphics,zoom ability and camera free mode are good,not really paid any attention to the storyline lol as it’s a race to lvl up etc,but overall I WAS enjoying the game,a bit of stupidness and toxicity on chats but what game doesn’t have that, but what has got me to delete this game in a heartbeat is the fact that I solo’d a X-serv boss from full 100% HP down to 3% HP then another player comes and THEY got ALL the rewards and I got squat even though I had the highest damage ranking on it,I’d rather play Diablo Immortal! DELETED ### 1/5 — Garbage Game *2022-08-04, version 1.3* DO NOT PLAY. Terrible game because there’s no balance. Paid to win players will just bully the new players. Heavy PvP game in most area and they hinder all the new players from getting stronger gear. Another worthless game that’s just trying to take money from gigawhales. ### 1/5 — Busty milfs *2022-08-03, version 1.3* So I bought the wrong pack an because I refunded it they banned me account I was 1st on the leaderboard but apart from tha it’s a good game just owned by stupid Chinese ### 2/5 — All these bots *2022-07-30* I’ve been on 3 servers and all 3 of them had over 10 bots carrying out the exact same conversation about top up and low key flirting in world chat. Yes they all that the exact same thing. So many fit are recycled from their other game, mirage. Y’all gm and developers need to step it up. Have fun playing with bots guys. Note: they launch 1-2 new server a day. **Developer response:** Dear master, we truly sorry for the less satisfaction experience bring to you. We will pass your feedback to related team. Kindly feel free to contact us on Facebook: @EyouLostSanc if you need further assistance. Thank you. ### 1/5 — Typical Eyou Game *2022-07-30, version 1.3* Typical for Eyou. From start they have soooo many ways to spend and of course if you want to be competitive you have no choice. Except with Eyou it’s never ending. You could spend 1k in a week and still not be competitive. Plus, as usual the game evolves around killing bosses that take a while to kill ensuring the entire game is basically one massive time sink. Was really hoping this one would be different but I should have known better, ### 3/5 — Bots *2022-07-29, version 1.3* Joined the game on a new server and all the players were fake kept repeating the same phrases… scared me away. Game was really confusing too. Not really my type of game. I’ve played others that have the same setup auto play and easy level up etc but this one was confusing in terms of what to do or how to complete certain things. ### 3/5 — The concept is really good and I like the idea but there’s def room for improvement *2022-07-29, version 1.3* I really like the concept of the game, the music is very traditional which I love but the game could you much better voice acting and the overcrowding really bothers me so I guess like I really enjoy open world games that don’t overcrowd and have so many things on the screen at once. Kinda like a walking pop up ad ### 1/5 — Broken *2022-07-28, version 1.3* The game is broken and no one is helping or updating us. ### 4/5 — Hopefully not a money dump *2022-07-28, version 1.3* So far it’s interesting I am looking forward to seeing what it entails I am really hoping it’s not a ptw kind of deal that would turn out to be a bad move for this game. ### 1/5 — Trash game *2022-07-28, version 1.3* Don’t download it’s not worth your time, this game is very boring. It literally plays itself there’s nothing for the player to do. You can’t fight it’s all on auto and you get to strong way to fast, I played for 10 minutes and got to level 80 without lifting a finger. The code gave my items I can’t use and there isn’t even a 7 day log in reward like it promised me. I’m extremely disappointed and will not be playing anymore. Uninstall and if you are considering it, don’t “play” it, it’s a waste of time. ### 1/5 — Kein deutsch *2022-07-28* Toll hab mich so auf das Spiel gefreut und was ist es?? Genau Englisch. **Developer response:** Greetings Master, we currently only available in English. But thank you for your comment, we appreciate it and will share with the team for consideration in future improvement. Do feel free to contact us on Facebook: @EyouLostSanc for further inquiries. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Even top rank 1 *2023-09-06, version 1.3* Don’t waste your time with this game. Top rank 1 even no reward ### 1/5 — Autoplay *2023-05-29, version 1.3* When are these devs going to figure out that these automated games aren’t worth playing, if you can even call it playing. ### 1/5 — The worst *2023-02-13, version 1.3* Says wrong pw every time I click enter. Can’t get past that point. Been this way for a year now. ### 1/5 — Don’t waste your money *2022-11-06, version 1.3* A pay to win game that says they value constructive critisism from the players when, in reality, they only listen to certain players for advice. They promoted a server merge on a certain day, a few days in advance, and changed it last minute (literally an hour before) with no prior annoucement (only on their Facebook page) due to some players crying to them about it. The products they advertise for players to buy also don't work as they claim that they do. A waste of money if you ask me. I wouldn't waste my time playing this game, the servers are all essentially dead. They keep pumping out servers because they know it's on its last breath. The game crashes constantly when there are Cross Server events & newer server cannot compete with the older ones. Not a good game at all, if I could give it negative stars I would. ### 1/5 — NOT CHALLENGING MMORPG *2022-09-04, version 1.3* TOO EASY, BORING. 90% OF GAMEPLAY-TIME CONSISTS IN A NEVER-ENDING SEQUENCE OF READING MISSION TEXTS, BORING TASKS (“FEED THE PIGS, COLLECT THE FLOWERS AND RETURN HERE FOR REWARD”), UPGRADE-MENUS, REWARDS MENUS. THE REMAINING 10% OF GAMEPLAY-TIME CONSISTS IN TOO EASY COMBAT IMPOSSIBLE TO LOSE EVEN RANDOMLY PUSHING BUTTONS. AUTO-COMBAT, AUTO-PATH, AUTO-QUESTING, IT’S NOT A GAME WHEN INSTEAD OF PLAYING YOU WATCH IT PLAY ITSELF… ### 1/5 — Typical Eyou Game *2022-08-26, version 1.3* Having played Tamashi rise of yokai I was suspicious that Eyou was releasing another game so quickly. It’s the same game with many recycled elements. The game has the same life cycle as their other games about two months before people get desperate for server mergers. Don’t waste your time and certainly don’t waste your money. These games become whale cemeteries where the only people left have invested a lot of money. ### 1/5 — Crappy *2022-08-20, version 1.3* Not a friendly game join a guild they throw you out the next day what the f kind of game is that **Developer response:** Dear master, we truly sorry for the less satisfaction experience bring to you. We will pass your feedback to related team. Kindly feel free to contact us on Facebook: @EyouLostSanc if you need further assistance. Thank you. ### 1/5 — They erased my review lol!! *2022-08-10, version 1.3* As stated 0.0000000000 really now that they erased my review lol I’m a real player not one of thier bots that make thier games seem all soooo great!!!! I see thier others reviews on topping up not everyone can afford that maybe you guys should make a server for the people that want to top up??? You’ll still make your thousands of dollars also get rid of all these advertising not gonna make people who can’t top up do it and your chat bots are haridouse!!! Use your freaking heads and maybe you’ll have a good game oneday…. ### 1/5 — Why auto games exist ? *2022-08-07, version 1.3* Auto attack Auto quest Auto loot Auto deleted the game … ### 1/5 — Terrible customer service *2022-08-05, version 1.3* I didn’t get my item. I showed proof of purchase to the FB rep and now they want a video of the purchase history when I sent them a screen shot? Really? You have a screen shot? Talk about weird. Still no item. This game is pay to win. So many items to buy that even they don’t know what each charge is! So if you don’t get your item they can’t figure out if you bought it or not! ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2024-05-05, version 1.4* Gửi lucky ### 5/5 — Super *2022-12-27* Genial **Developer response:** Greetings Master! Thank you for supporting us! We appreciate it so much! Do feel free to contact us on Facebook: @EyouLostSanc for further inquiries. Do enjoy the game! Thank you :D ### 5/5 — See below *2022-08-22* My favourite iPad game **Developer response:** Greetings Master! Thank you for supporting us! We appreciate it so much! Do feel free to contact us on Facebook: @EyouLostSanc for further inquiries. Do enjoy the game! Thank you :D ### 5/5 — It makes so much fun 🤩 *2022-08-22* Ok **Developer response:** Greetings Master! Thank you for supporting us! We appreciate it so much! Do feel free to contact us on Facebook: @EyouLostSanc for further inquiries. Do enjoy the game! Thank you :D ### 5/5 — Review *2022-08-03, version 1.3* Game is quite a lot of fun and the support is very fast and accurate 5/5 very helpful thanks -GM Milos ### 5/5 — A *2022-07-29, version 1.3* A1 game ### 5/5 — Amazing *2022-07-28, version 1.3* Awesome game. I love the free vip system. You do not have to really spend money to enjoy this game. ### 5/5 — Hxudhdg *2022-07-28, version 1.3* Great ### 4/5 — good Game *2022-08-07, version 1.3* You should let create our own character the way they look ### 4/5 — Good game when it’s not glitchy *2022-07-29, version 1.3* I’ve been pretty addicted to this game. It’s a really fun game and enjoy the mechanics of it. Except for when it glitches..twice it has made me glitch where It’s like I’m through the map.. then when I try to get unstuck, I can’t move from a tiny square. So I restarted the app to fix it like the first time but now it won’t let me log into that character yet can make a new character in the same server and works??? Been hours now and still nothing nor replies from customer service. Just kind of upsetting because I just got to top 5 place in leveling and probably not there anymore for the first day competition.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*