# Lotto.com Lottery App — user reviews

> 379 indexed App Store user reviews of Lotto.com Lottery App by Lotto.com Inc., rated 4.69/5 from 40,158 ratings.

- Source: https://appshunter.io/ios/app/lottocom-lottery-app/id1580307415/reviews
- App overview in markdown: https://appshunter.io/ios/app/lottocom-lottery-app/id1580307415.md
- Rating breakdown: 5★ 25,725 · 4★ 1,569 · 3★ 671 · 2★ 318 · 1★ 1,324

## What do users think of Lotto.com Lottery App?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and easy to use
- 💰 Able to win and receive payouts
- 🕰️ Saves time by not having to go to the store
- 🤖 Helpful customer service

**Cons**

- 🐛 Frequent app crashes and freezes
- 📍 Location verification issues
- 💳 Unreliable payment processing
- 🕰️ Slow ticket delivery
- 💰 High convenience fees

**Commonly reported bugs**

- White screen issue when opening the app
- Inability to cancel or delete accounts
- Incorrect location detection leading to purchase denials

**Most requested features**

- Shopping cart functionality to buy multiple tickets at once
- Ability to rescan/replay previous winning tickets
- More affordable ticket options (e.g., $10 scratch-offs)

## Newest reviews (10 of 379)

### 2/5 — The app ?

*2026-08-18, version 1.2.8*

Never any millions wins 
Maybe we got to go to a store

### 2/5 — Always snapshot your tickets

*2026-08-08, version 1.2.8*

It happened a couple of times where my account wasn’t credited my winnings. So I had to ask for help getting it. I stopped using because what if I won a huge lottery and this app, just didn’t credit the account, what then?!

### 1/5 — We can’t verify your location

*2026-07-13, version 1.2.8*

The verification method that they use does not function properly. I had hoped it was something that would improve, but it’s actually gotten worse over time.

### 1/5 — Very bad app and service

*2026-07-09, version 1.2.8*

Don’t use quick picks or powershot. It will screw you. Their fees are expensive and their deals are joke. Support is a joke too. You can’t buy due to location issues. Tells to contact customer success and they tell you use different browser. That is also via email. Their live chat is a joke. Service is designed to make money of you. This app will not save you time and money but will drain your wallet and give you stress.

### 1/5 — Extremely SLOW payout

*2026-07-06, version 1.2.8*

The payout from this app is SO SLOW - if you play pick 3 and want your winnings quick, do NOT use this app. They take forever even for $80 payout. Do it in person and get your cash up front instead of
Waiting lord knows how long. The connivance factor is nice, but the long time for payout is a deal breaker for me.

### 2/5 — Promo-NON

*2026-06-28, version 1.2.8*

Promos are for purchases that exceed the normal person’s budget

### 3/5 — Unsure

*2026-06-22, version 1.2.8*

Not sure about this app. Tried to make my first purchase, inadvertently paid with Apple Pay which I had forgotten was linked to a credit card, not debit card. Order was refused by the app, since I’m in Minnesota, but my card was charged. Now what??

### 1/5 — This app is a rip off

*2026-06-22, version 1.2.8*

Why are you charging $3 extra dollars for a ticket just because you think you w cut the store off you can ask for more money your just a greedy dealer pathetic if you ask me

### 5/5 — Manifesting

*2026-06-19, version 1.2.8*

Manifesting being millionaire 🙏

### 1/5 — Lacks

*2026-06-18, version 1.2.8*

Super annoying that 99% of the time I cannot make a purchase because it cant read my location although I have my setting to them having full access to my location always. This is making me go back to jackpocket app instead. It’s so frustrating I have missed many game plays because of this faulty issue !! Make I get in the app it literally says I’m in NY then when to check out it says doesn’t have the info required on my location makes no sense!!

## Most critical reviews (10 lowest-rated)

### 1/5 — 500$ scratcher

*2026-08-20, version 1.2.8*

I won a 500$ scratcher 3 weeks ago and still haven’t been paid. Their Aeropay app doesn’t work so I tried a manual transfer with my banking info and that didn’t work either. It’s a good thing I didn’t win the powerball or something big because I’d never receive the money

### 1/5 — Terrible

*2026-08-13, version 1.2.8*

I can’t cash out my winnings and I purchased a scratch off using code FIVE and never received the ticket for that either.

### 1/5 — Terrible

*2026-08-10, version 1.2.8*

App claims it can’t get the data to track my location. I shut everything off on my phone that could be blocking. Still doesn’t work. Headache isn’t worth it. Use a different app

### 1/5 — Scratch For Free

*2026-08-09, version 1.2.8*

I know Lotto is a suckers game, but come on know, you guys make it so obvious that it’s rigged.  You’re a billion dollar company, act like it!  Is all you have to give me on the scratch match game is 10% and 20% percent off on draw games? All bottom bar stuff.  Really?

### 1/5 — Jackpocket is better

*2026-08-06, version 1.2.8*

This logs you out over and over and despite having location services on it state it can’t find your state to verify. Also it fails over and over with the payments whether it’s Venmo or my bank.

### 1/5 — Ignorant

*2026-08-06, version 1.2.8*

Tried to play Powerball for Wed nite big game these Asinine Jerks would not take my payment until the day after!

### 1/5 — Won’t open

*2026-08-01, version 1.2.8*

Awful. Won’t open most of the time.

### 1/5 — A frustrated customer

*2026-07-28, version 1.2.8*

Paid 24 dollars for a 20 dollar ticket to use to wait 6 hours for a loosing ticket

### 1/5 — App doesn’t work

*2026-07-20, version 1.2.8*

Awful app changes made recently

### 1/5 — Lacks

*2026-07-16, version 1.2.8*

Super annoying that 99% of the time I cannot make a purchase because it cant read my location although I have my setting to them having full access to my location always. This is making me go back to jackpocket app instead. It’s so frustrating I have missed many game plays because of this faulty issue !! When I get in the app it literally says I’m in NY then, when i check out it says doesn’t have the info required on my location; makes no sense!!

## Most praised reviews (10 highest-rated)

### 5/5 — Excited

*2026-08-19, version 1.2.8*

I love taking the chance everyday to win !!

### 5/5 — Easy

*2026-08-10, version 1.2.8*

I like that it is so easy to use.  However , I’m not a gambler so I only use it every once in a while but it’s fun to try to wish on a star. So to speak

### 5/5 — Powerball

*2026-08-09, version 1.2.8*

This is so easy to get my powerball tickets. Especially when I forget or can’t get out to the QT!

### 5/5 — 10$

*2026-08-06, version 1.2.8*

I won on a powerball and a 10$ scratch off, payout is instant

### 5/5 — Me gané 50 mil

*2026-07-21, version 1.2.8*

Me gané en el juego 500

### 5/5 — ease of use

*2026-07-18, version 1.2.8*

App is simple and fast!

### 5/5 — Great

*2026-06-27, version 1.2.8*

Wish it would come back to Texas online

### 5/5 — I won

*2026-06-25, version 1.2.8*

I won up to 50 million on this app

### 5/5 — Convenience

*2026-06-23, version 1.2.8*

I can picture you are winner ….

### 5/5 — Convenient

*2026-06-23, version 1.2.8*

At your fingertips

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
