# Lotus Bank App — user reviews

> 11 indexed App Store user reviews of Lotus Bank App by Lotus Bank, rated 2.90/5 from 36 ratings.

- Source: https://appshunter.io/ios/app/lotus-bank-app/id1599550703/reviews
- App overview in markdown: https://appshunter.io/ios/app/lotus-bank-app/id1599550703.md
- Rating breakdown: 5★ 13 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 16

## Most critical reviews (10 lowest-rated)

### 1/5 — Banking systems service to customers

*2026-06-16*

Poor banking system, poor banking system management, poor

### 1/5 — Not working

*2025-08-13*

Always disappointing when I need it the most.

### 1/5 — App is not loading pass first page

*2025-03-17*

18 March, 2025. I can proceed pass the home page then I used my android to download on playstore and it works.

### 1/5 — This bank is a mess

*2025-02-08*

This bank is a mess 
Their staffs are racist and also not friendly telling me that my accou was used for betting which I never did and at the same time I was requesting for the proof of where it shows that my account was used for betting they couldn’t and now they want an affidavit of ownership of my own account rubbish they want to take my money because they are Islamic and I’m a Christian because that’s what they told me

### 1/5 — Do not upgrade

*2024-12-11*

This app is becoming totally useless. I upgraded the app in order to make payment to someone because it was loading slowly. Now that I’ve upgrade, my account totally won’t even load now. I can’t see my balance, I can’t make payments, I can’t do anything. This needs to be resolved immediately!!

**Developer response:** We are pleased to inform you that an enhancement has been made on the LOTUS Mobile App to improve user experience and ensure seamless transactions. Kindly log in to your LOTUS Mobile App to enjoy the improved experience. For further assistance, please send an email to support@lotusbank.com or call 0700568872265 (0700LOTUSBANK). Warm regards

### 1/5 — Sign in

*2024-04-03*

I can’t even login to my own account. I switched from android to iPhone

### 1/5 — Fraud

*2023-08-25*

They have been debiting me for recharg card and am not credited in my line

### 1/5 — Upgrade

*2023-04-13*

Which kind of bank is this I can’t even check my recent transactions if I click on state of account it won’t show the person I sent money to or that sent me money it will just state the amount there without names you don’t worth one star for rating

### 1/5 — Connect problem

*2023-02-06*

The app is having some connections issues try to do something about that

### 5/5 — One of the best banking App

*2025-10-01*

The app is easy to use and easily accessible 
I love it 
Customer friendly and lovely staffs

**Developer response:** Dear Sam Sam, 

Thank you for your feedback.

For enquiries or further assistance, please send an email to support@lotusbank.com or call 0700 568872265 (0700LOTUSBANK). 

Warm regards,

## Most praised reviews (1 highest-rated)

### 5/5 — App upgrade

*2022-05-31*

Try dey upgrade the app frequently ....it's to outdated for this generation but the Bank is really trying their best

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*