# Louisiana Lottery — user reviews > 92 indexed App Store user reviews of Louisiana Lottery by Intralot, Inc, rated 2.80/5 from 270 ratings. - Source: https://appshunter.io/ios/app/louisiana-lottery/id1500391318/reviews - App overview in markdown: https://appshunter.io/ios/app/louisiana-lottery/id1500391318.md - Rating breakdown: 5★ 96 · 4★ 19 · 3★ 17 · 2★ 21 · 1★ 117 ## What do users think of Louisiana Lottery? Overall sentiment: negative **Pros** - 🚀 Convenient ticket scanning - 👍 User-friendly interface - 🔒 Secure transactions **Cons** - 🐛 Frequent app crashes - 🐛 Unreliable ticket scanning - 🐛 Compatibility issues with newer devices **Commonly reported bugs** - Scanner not working - App crashing on launch - Incorrect/missing winning information **Most requested features** - Online ticket purchasing - Improved barcode scanning - Faster results updates ## Newest reviews (20 of 92) ### 3/5 — Camera *2026-07-09, version 4.2.2* Has trouble scanning tickets on the iPhone 17 pro max, please review and fix thanks ### 1/5 — What is going on? *2025-08-01, version 4.2.0* Why can’t this app stay up & running?! Can LA make it anymore harder to check our tickets? ### 1/5 — This app never works. *2025-07-24, version 4.2.0* Very buggy and every update just says bug fixes, lol. They seem to add more every time they touch it. ### 1/5 — Doesn’t Work on iPhone *2025-07-14, version 4.1.0* Works PERFECT on my husband’s Samsung. I can never get it to scan on my iPhone. ### 1/5 — Doesn’t work with new cameras *2025-07-09, version 4.1.0* It always turns the light on and doesn’t know how to focus on scratch offs. iPhone 16 Pro Max ### 1/5 — Not working *2025-07-02, version 4.1.0* This app was working and the last big storm must have knocked it out, hard to trust retailers to check tickets and I hope I didn’t throw away any good winning tickets, let’s get this fixed!!!!! ### 1/5 — Crashes *2025-06-16, version 4.1.0* App won’t make it past the splash page now. Since last update, the app crashes when loading. ### 1/5 — Wrong with app *2025-05-29, version 4.1.0* Some wrong with the app. You downloaded it, it pop out of it. ### 1/5 — Not working *2025-05-26* Ever since the Mega Millions game changed, the app no longer opens. I’ve deleted it, then reinstalled, same problem. When I click on it, it just closes without ever opening. I’m certain the people that pay to advertise on the app would be interested in knowing they’re paying for nothing. Fix it!! ### 1/5 — Crashes *2025-05-24, version 4.1.0* The app crashes as soon as the icon is tapped. Does not work. ### 1/5 — App Doesn’t Work *2025-05-09, version 4.1.0* Ever since Louisiana lottery made their changes, my app doesn’t work anymore. And I’ve tried removing it and adding it back and it still doesn’t work. ### 1/5 — Doesn’t work *2025-05-05, version 4.1.0* Downloaded it and it will not open ### 1/5 — Stopped working *2025-04-30, version 4.1.0* I can’t even open this app anymore . It closes automatically. ### 1/5 — App crashes *2025-04-28, version 4.1.0* When I did the recent update, the app will not open. It continues to crash! Please fix it @louisianalottery ### 1/5 — It used to work, but the latest version doesn’t. *2025-04-18, version 4.0.9* The newest version crashes when I try to open it. ### 1/5 — Louisiana lottery app *2025-04-15, version 4.0.9* Still not working and can’t update ### 1/5 — Crashes *2025-04-09, version 4.0.9* Since last update, the app crashes when loading. ### 1/5 — WTH *2025-04-08, version 4.0.9* All of a sudden the app will not open !!!!!!!!!! 😖 😡😠🤬 ### 1/5 — Horrible app *2025-04-06, version 4.0.9* The barcode scanner never works because the code is too small to read when it is finally in focus. Also, you can only create one payslip at a time. ### 2/5 — Scanner terrible *2025-03-14, version 4.0.6* Currently using iPhone16. The scanner portion will not focus on the barcode to scan. What’s the point of the app if you can’t scan your ticket???? ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t scan with my iPhone 17 *2026-08-03, version 4.2.2* My camera works great for everything besides this app. It just will not scan tickets like my 12 did. ### 1/5 — Does NOT Work!! *2026-05-25, version 4.2.1* This app does not scan the scratch offs! ### 1/5 — Worst app *2026-05-10, version 4.2.1* This app never works. It’s so frustrating ### 1/5 — Too Many Error Notifications. *2026-04-09, version 4.2.0* Needs work. Too many bugs in the app which leads to not knowing whether scanned tickets are winners if being the case. ### 1/5 — Scanner NEVER works!!! *2026-01-27, version 4.2.0* This app sucks! The scanner to check your scratch offs never works! ### 1/5 — Can’t Scan Tickets *2025-12-07, version 4.2.0* The ticket scanner will not work with my iPhone 17 pro max. I can’t get the barcode to cone into focus unless it is too far away for the scanner and it’s not the camera because it focuses perfectly outside of this app. This is pretty much a useless app at this point ### 1/5 — Horrible … app does not scan tickets randomly *2025-12-03, version 4.2.0* Fix the bugs ### 1/5 — Scan Ticket Hardly Ever Works *2025-11-20, version 4.2.0* Terrible ### 1/5 — Needs an update *2025-10-05, version 4.2.0* The app is not scanning the barcode anymore, I keep getting an error message each time!!! I tried deleting the app and reinstalling but still can’t scan my tickets!! ### 1/5 — Rubbish! *2025-09-07, version 4.2.0* Fix the bloody app. Doesn’t work most of the time. Throws errors. Takes atleast a few mins to even open. What a lazy attempt by these folks to call this an app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2023-11-20* Ticket scan works perfectly on the new iPhone and older iPhones as well. ### 5/5 — Scan now works for me *2022-04-10* Update: ticket scan function uses Javascript to function. If you are having trouble scanning, check Settings/Safari/Advanced. Toggle javascript on for scanning I downloaded this primarily to scan tickets, but it hasn’t worked at all. You just end up holding the phone over the ticket with the barcode in the box and nothing happens. ### 5/5 — Scanning *2021-01-20, version 1.0.2* Can you scan from this app? ### 5/5 — It’s about time!!!!! *2020-09-19, version 1.0.2* Look out Texas, Louisiana is finally stepping into the 21st Century. Now all I need is to actually win. Works great with my iPhone. No issues. September 2020. ### 5/5 — Help *2020-08-03* Help something is wrong with the app I can’t scan any of my tickets it keeps giving me error messages there’s nowhere else I can leave a message for developers so I chose to do it here hopefully it gets seen right away thank you ### 5/5 — Never too late to update *2020-07-23* Thanks for finally getting this to the Louisiana people. The best feature of this much like a lot of other states apps is that you can scan all of your own lottery tickets be it a Scratch off or State lotto ticket. No more handing over your tickets to a complete stranger to possibly (this does not mean every worker is a thief) steal or defraud you out of your winnings. So keep up the good work Louisiana it’s a step in the right direction for your gaming industry. ### 5/5 — Been waiting for this! *2020-07-16, version 1.0.0* I have been waiting for the barcode scanner APP. Plus, I can get quick picks to play. I like this APP. ### 5/5 — Great App *2020-07-08* This is very user friendly! One of the best features is to be able to check all my numbers quick and easily! ### 5/5 — So cool! *2020-07-08, version 1.0.0* Super easy to use! So convenient! ### 5/5 — This app is great!!!! *2020-07-08, version 1.0.0* Beautifully designed! Easy to navigate! This is my new favorite app!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*