# Louisville Metro311

> Submit and track Louisville Metro Government service requests. (iPhone/iPad app by Louisville Jefferson County Metro Government.)

- Source: https://appshunter.io/ios/app/louisville-metro311/id1468353987 (this page in markdown: same URL + `.md`)
- Developer: [Louisville Jefferson County Metro Government](https://appshunter.io/developer/1468353986)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.00/5 from 20 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 34 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2019-06-18
- Data updated: 2026-07-08
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/louisville-metro311/id1468353987/reviews.md

## What is Louisville Metro311?

Submit service requests to Louisville Metro Government and get real-time updates on progress.

## Key features

- Submit service requests
- Track request progress
- Real-time updates
- Report city issues
- Access city services

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/louisville-metro311/id1468353987/reviews.md

### 1/5 — Don’t even bother

*2026-01-26*

Don’t bother downloading the app. They don’t actually complete any of your requests. It’s a farce

### 1/5 — Doesn’t work on iPhone

*2025-08-10*

Nothing happens on open—just a static page with no nav.

### 4/5 — Seems really good with potential to be great.

*2025-02-11*

Submitted two requests, and everything was processed no problem. The only thing stopping a 5star review is the navigation could be less ambiguous. If you live in Louisville you should have this app.

### 1/5 — Waste and Recycle services don’t respond

*2024-08-02*

In the years that I have used Metro 311, the waste management services never respond to missed services. The app is useless in this regard.

### 1/5 — Doesn’t Work

*2023-04-07*

Could be good, but I’ve never had an issue addressed by the city. I’ve submitted over 10 issues and not one has been looked into. It’s a fantasy app.

### 1/5 — No Longer Functional

*2022-07-27*

Invalid address.  Fix this app!

### 1/5 — Looks great, but not functional

*2022-02-19*

Beautiful UI, but any address I enter gives me an “invalid address” error message. Since nearly any reporting requires an address, the app has become useless for me.  Bummer.

### 1/5 — Doesn’t work with iOS 14

*2020-09-19*

App doesn’t show the individual issue fields on iOS 14. Useless right now.

### 1/5 — Not secure

*2020-06-17*

Facebook login isn’t working because the app is not secure

### 1/5 — Why have an app to sign in if it won’t let you?

*2019-06-21*

Advised per website to download the app to see updates on issues reported at our address, but app crashes every time I try to sign in. 
= USELESS

## Frequently asked questions about Louisville Metro311

### What is Louisville Metro311?

Louisville Metro311 is an application that allows residents to submit service requests to Louisville Metro Government and receive real-time updates on their progress. It facilitates communication between citizens and city services.

### How do I submit a service request with Louisville Metro311?

You can submit a service request by opening the app and following the prompts to detail the issue or request. The app is designed for easy submission of various city-related needs.

### Can I track the status of my service requests?

Yes, Louisville Metro311 provides real-time updates on the progress of your submitted service requests. You can monitor the status directly within the app.

### What devices does Louisville Metro311 support?

Louisville Metro311 is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms.

### Is Louisville Metro311 free to use?

Yes, Louisville Metro311 is a free application. However, it does contain advertisements.

### Does Louisville Metro311 have ads?

Yes, Louisville Metro311 contains advertisements. Users should be aware of the presence of ads while using the application.

### How often is Louisville Metro311 updated?

The app was last updated on July 24, 2024, with version 4.6.1. This indicates a commitment to regular maintenance and improvements.

### What is the age rating for Louisville Metro311?

Louisville Metro311 has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals.

## Version history (last 5 releases)

### 4.6.1 — 2024-07-24

New in v4.6.1:
- Email verification UI Update
- Bug fixes

### 4.3.0 — 2021-12-10

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-07-21

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-03-17

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-09-24

New in v4.1.2:
- Bug fixes

## Apps similar to Louisville Metro311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Binderly.](https://appshunter.io/ios/app/binderly/id1568411535) | 3.1 (76) | Free | Productivity |
| [My Oceanside](https://appshunter.io/ios/app/my-oceanside/id408996644) | 2.8 (33) | Free | Productivity |
| [Local 935](https://appshunter.io/ios/app/local-935/id1570095222) | 5.0 (1) | Free | Productivity |
| [CBUS 311](https://appshunter.io/ios/app/cbus-311/id1608556864) | 1.8 (48) | Free | Productivity |
| [SANDWICH311](https://appshunter.io/ios/app/sandwich311/id1643702332) | — | Free | Productivity |
| [Philly 311](https://appshunter.io/ios/app/philly-311/id533292779) | 2.2 (117) | Free | Productivity |

## More apps by Louisville Jefferson County Metro Government

- [Louisville Metro Police (LMPD)](https://appshunter.io/ios/app/louisville-metro-police-lmpd/id1592163548)
- [LouReady](https://appshunter.io/ios/app/louready/id6751514791)

All apps by Louisville Jefferson County Metro Government: https://appshunter.io/developer/1468353986

## Related topics

[louisville metro311](https://appshunter.io/ios/topics/louisville-metro311) · [kentucky utilities](https://appshunter.io/ios/topics/kentucky-utilities) · [kymco downtown](https://appshunter.io/ios/topics/kymco-downtown)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*