# LoungeKey

> Airport lounge access and travel experiences for cardholders globally. (iPhone/iPad app by Lounge Key Ltd.)

- Source: https://appshunter.io/ios/app/loungekey/id808810002 (this page in markdown: same URL + `.md`)
- Developer: [Lounge Key Ltd](https://appshunter.io/developer/808810005)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.80/5 from 17,074 App Store ratings · 269 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 224 MB
- Languages: Russian, Vietnamese, American English, Arabic, Dutch, Indonesian, Latin American Spanish, Italian, Korean, Malay and 11 more
- Released: 2014-02-26
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/loungekey/id808810002/reviews.md

## What is LoungeKey?

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.
 
Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.
 
•Enjoy contactless entry with your Digital Card
•Stay up to date, check your current visit entitlement and history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that elevate your travel journey
 
Enhance your airport experience with the LoungeKey app.

## Key features

- Contactless entry with Digital Card
- Check visit entitlement and history
- Search and save lounges/experiences
- Access global airport lounges
- Discover dining, spa, and sleep pods
- Unlock additional travel services

## What do users think of LoungeKey?

Overall sentiment: negative

**Pros**

- 🌟 Excellent service
- 🌍 Worldwide lounge access
- 🍽️ Great food and amenities
- 👍 Seamless user experience

**Cons**

- 🐛 Frequent login/password issues
- 🔍 Unclear lounge access policies
- 🔌 Unreliable app functionality
- 💳 Unexpected charges

**Commonly reported bugs**

- Unable to register or create account
- App crashes on launch or login
- Validation errors when adding payment card
- Incorrect lounge information in the app

**Most requested features**

- Add digital card to mobile wallet
- Display remaining free visits
- Improve lounge search and booking
- Provide better customer support

## Recent user reviews (10 of 269)

All indexed reviews: https://appshunter.io/ios/app/loungekey/id808810002/reviews.md

### 1/5 — Pessimo

*2026-08-14*

Nao funciona. Faz 300 vezes a senha e nunca funciona

### 1/5 — Password

*2026-08-13, version 6.75.0*

Imposible to reset. It Keeps sending one time code.

### 1/5 — Muitas falhas

*2026-08-12*

O app apresenta muitas falhas para acesso. Você troca a senha e mesmo assim continua indicando erro.

### 1/5 — Lounge

*2026-08-10, version 6.75.0*

App is not working

### 1/5 — Não entra

*2026-08-08*

Não consigo entrar nessa porra de aplicativo, já mudei a senha e usuário duas vezes tnc

### 1/5 — Péssimo

*2026-08-08*

Mesmo criando a conta e tudo correto, o aplicativo retorna “algo deu errado” e não acessa de jeito nenhum.

### 2/5 — Hard to acess

*2026-08-07, version 6.75.0*

Not work

### 1/5 — Dificuldade no acesso

*2026-08-02*

Não consigo mais acessar, aparece “Algo deu errado“ mesmo a senha estando certa (já resetei algumas vezes).

### 1/5 — Não consigo fazer login

*2026-07-10*

péssimo suporte, tentando acesso, já recebi o login por e-mail, troquei senha e até agora da do erro. Perdi um acesso no aeroporto por não conseguir fazer o login.

### 1/5 — Loop infinito não sou robô

*2026-07-05*

Eu tento me cadastrar no aplicativo mas eles perguntam se eu sou um robô para clicar em imagens só que eu faço isso várias vezes e não acontece nada eu entro num loop infinito já tentei + de 40 vezes

## Frequently asked questions about LoungeKey

### What does the LoungeKey app do?

The LoungeKey app serves as a travel companion for cardholders, providing access to a global network of airport lounges and experiences. You can register your account using your payment card details to unlock these benefits.

### What are the key features of the LoungeKey app?

Key features include contactless entry using a Digital Card, the ability to check your current visit entitlement and history, and the functionality to search for and save your favorite lounges and experiences. It also offers access to additional travel services and benefits.

### Is the LoungeKey app free to use?

Yes, the LoungeKey app is free to download and use. It provides access to airport lounges and experiences for eligible LoungeKey cardholders.

### Where can I use LoungeKey?

You can use LoungeKey to access a global network of airport lounges and experiences in over 700 airports worldwide. This includes dining, spa, and sleep pod options.

### How do I get access to airport lounges with LoungeKey?

To gain access, you need to be a LoungeKey cardholder. You will then register your account within the app using your payment card details. This registration allows you to use the app for contactless entry and to discover available lounges and experiences.

## Version history (last 5 releases)

### 6.76.0 — 2026-08-19

We regularly update the app to make it faster, safer and more engaging for you.
  
Here are a couple of the enhancements you'll find in this latest release:
  
 - Feature enhancements and bug fixes

### 6.75.0 — 2026-07-30

We regularly update the app to make it faster, safer and more engaging for you.
  
Here are a couple of the enhancements you'll find in this latest release:
  
 - Feature enhancements and bug fixes

### 6.74.0 — 2026-07-07

We regularly update the app to make it faster, safer and more engaging for you.
  
Here are a couple of the enhancements you'll find in this latest release:
  
 - Feature enhancements and bug fixes

### 6.73.0 — 2026-06-15

We regularly update the app to make it faster, safer and more engaging for you.
  
Here are a couple of the enhancements you'll find in this latest release:
  
 - Feature enhancements and bug fixes

### 6.72.1 — 2026-05-18

We regularly update the app to make it faster, safer and more engaging for you.
  
Here are a couple of the enhancements you'll find in this latest release:
  
 - Feature enhancements and bug fixes

## Apps similar to LoungeKey

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [LATAM Pass](https://appshunter.io/ios/app/latam-pass/id6450723006) | 4.6 (325) | Free | Travel |
| [Dragonpass](https://appshunter.io/ios/app/dragonpass/id908646450) | 4.6 (315) | Free | Travel |
| [Visa Airport Companion](https://appshunter.io/ios/app/visa-airport-companion/id1291608009) | 4.8 (24,725) | Free | Travel |
| [Mastercard Travel Pass](https://appshunter.io/ios/app/mastercard-travel-pass/id1493489553) | 4.8 (9,892) | Free | Travel |
| [Priority Pass™](https://appshunter.io/ios/app/priority-pass/id406878019) | 4.8 (493,377) | Free | Travel |
| [Visa Benefits](https://appshunter.io/ios/app/visa-benefits/id1658409365) | 4.9 (935) | Free | Travel |

## More apps by Lounge Key Ltd

- [Mastercard Airport Experiences](https://appshunter.io/ios/app/mastercard-airport-experiences/id1218321651)

All apps by Lounge Key Ltd: https://appshunter.io/developer/808810005

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*