# Love Bali — user reviews > 51 indexed App Store user reviews of Love Bali by Dinas Komunikasi, Informatika dan Statistik Provinsi Bali, rated 2.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/love-bali/id1549605804/reviews - App overview in markdown: https://appshunter.io/ios/app/love-bali/id1549605804.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (17 of 51) ### 3/5 — Payment not working *2024-12-31, version 9.0.35* Hopefully I’ll grab the attention of someone managing this app and website. Neither work because any email I enter on the form gives me a “The email must have a valid and active” error. Please fix this guys. Update: had to use a Gmail address as my own domain (which has existed for 20 years) didn’t work. ### 1/5 — payment fail repeatly👎 *2024-11-02, version 9.0.35* payment fail repeatly👎 👎 ### 1/5 — Bad app *2024-09-30, version 9.0.35* Very clunky, dropped out details during application process, the application disappeared and is not recoverable and then won’t allow a new application ### 1/5 — Cloud flare always fail *2024-09-24, version 9.0.35* Always fail and error, making you unable to pay the tourist levy ### 2/5 — I would rate the app…. If it worked *2024-09-21, version 9.0.35* Doesn’t work for a variety of reasons ### 1/5 — Doesn’t save your account details *2024-09-10, version 9.0.35* Doesn’t save your account details and it doesn’t let you save the Levi as a photo or in the app so you have to use your computer/email to save the levy document. ### 1/5 — Cannot pay levy *2024-07-25, version 9.0.35* Tried numerous times over the course of 2 days to pay the levy tax through this app, never worked. Just kept saying not authorized ,“try again later”. I called my credit card company, it wasn’t a problem with my card. We gave up. We’ll just pay it at the airport. There is no other site to pay it, this is the only “official” way to pay. I just wish it actually worked. ### 2/5 — Simple error *2024-06-07, version 9.0.35* No copy of receipt available on app to retrieve at airport ### 1/5 — Clunky!!!! Difficult to use - provides a non Australian method to do internet transfers *2024-05-13, version 9.0.35* Would not recommend ### 1/5 — No ApplyPay *2024-04-05, version 9.0.35* It just takes you to their website to pay, which from other reports seems too buggy and thus risky to bother with. I have been screwed over by doing the evisa online as the government website for that is a buggy mess that takes hours for success submission which eventually you discover it saves incorrect details despite correct inputs, it can loose information, and it can forget to send confirmation, despite taking your money; resulting in hours and money wasted to try and save a few minutes in person. I have tried emailing detailed bug reports to the Indonesian Government but I never get any reply. As such, it's not worth the risk. Will just do it in person. ### 1/5 — Chilli *2024-04-02, version 9.0.35* No confirmation of payment, unable to see where the issue is. Won’t let you make another payment for another family member until the first payment is finalized but it doesn’t show where there are any errors. Now they have my credit card details. Probably a scam ### 1/5 — What is the app for? *2024-03-02, version 9.0.32* It redirects you to a website and pay it there. I don’t see why we have to download and install the app. If there are applepay, remember our details for future visit, updated events, or anything else that will help tourist. It will give the app more usefulness /purpose. But as of now, its need a lot of improvement and not worth keeping it on ur phone. ### 2/5 — 支払えない *2024-02-28, version 9.0.32* 支払いたいのに有効なクレカ決済をしようとしたところで必ずエラーが出る 日本語かなキーボードのアルファベット入力をしようとすると文字がダブってバグる ### 1/5 — 使いづらさで思い出しました *2024-02-28, version 9.0.32* この使いづらさは、バリ島のVIZAの申請を思い出します。 ### 2/5 — No ApplePay Option *2024-02-22, version 9.0.32* I don’t trust any online payment method in Bali where you have to enter card details as from my experience they are not always secure even though they state they are. Should allow ApplePay or Paypal options. ### 2/5 — Not reliable *2024-02-19, version 9.0.32* Will not always take a payment. Messages on app non existent. Cannot update notifications. Email slow to arrive. Cannot use with any confidence. ### 1/5 — Poor *2024-02-12, version 9.0.32* Poor quality. Should have bali levy QR CODE in the inbox . All the events are out of date. Just advertising ## Most critical reviews (10 lowest-rated) ### 1/5 — Continual problems with the app *2026-07-04, version 9.0.45* Should be able to pay with ApplePay or bPay. The site has not been working properly this week with IT glitches. App not working again right now. ### 1/5 — Useless Non-functional app *2025-12-18, version 9.0.42* This has to be one of the worst apps I have ever had the misfortune to use. It doesn’t work and whoever designed it is completely incompetent ### 1/5 — 使えない *2025-10-21, version 9.0.42* 使おうと思ってダウンロードしたが申請しようとしても出来ない ### 1/5 — This is a scam *2025-07-09, version 9.0.37* Levy is not enforced and checked at all at the airport. Do not pay for it thru the app . They say they “might” randomly check it in tourist areas . Ya sure millions of ppl and you gonna get checked. Nope scam scam scam ### 1/5 — Online payment won’t work through app *2025-07-08, version 9.0.37* Bad ### 1/5 — 騙錢 *2025-05-07, version 9.0.37* 騙錢 ### 1/5 — App繳錢也無法入境 *2025-04-27, version 9.0.37* Too bad爛透了 ### 1/5 — Doesn’t work *2025-02-18, version 9.0.37* Once I got to the submit page I was asked to check the captcha… there was no captcha to be checked ### 1/5 — 騙錢的建議大家到當地繳稅 *2025-01-28, version 9.0.35* 都已經繳費了為啥QRCODE馬上就跳掉？ 而且我填一模一樣的護照號碼還可以再繳一次稅？ ### 1/5 — 出現QR code要立刻存 *2025-01-10, version 9.0.35* 不然關掉就沒了 不會留在app裡 再也搜不到了！ ## Most praised reviews (10 highest-rated) ### 5/5 — Worked ok *2024-08-19, version 9.0.35* Was quick and easy to use had no issues received voucher via email in less than 5 minutes ### 5/5 — Excellent App *2024-04-26, version 9.0.35* Easy to pay…. Quite simple and quick. ### 5/5 — Bali *2023-02-21, version 9.0.12* Banyak memperlihatkan kearifan lokal ### 5/5 — Bali *2023-02-16, version 9.0.12* Keren Bali ### 5/5 — Mantap *2023-02-15, version 9.0.12* Keren niki ### 5/5 — menarik *2023-02-13, version 9.0.12* sangat menarik mempermudah wisatawan memperoleh informasi tentng bali ### 5/5 — Love Bali *2023-02-13, version 9.0.12* Aplikasinya bagus dan sangat bermanfaat, memberi informasi secara global👍🏻 ### 5/5 — Review aplikasi *2023-02-13, version 9.0.12* Aplikasinya sangat bermanfaat untuk menunjang pariwisata Bali di mata dunia ### 5/5 — love bali *2023-02-13, version 9.0.12* nice..: ### 5/5 — Love Bali *2023-02-13, version 9.0.12* Aplikasi mantap --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*