# Lovebox - Long Distance Love — user reviews

> 289 indexed App Store user reviews of Lovebox by LOVEBOX.LOVE, rated 4.70/5 from 3,891 ratings.

- Source: https://appshunter.io/ios/app/lovebox-long-distance-love/id1154499750/reviews
- App overview in markdown: https://appshunter.io/ios/app/lovebox-long-distance-love/id1154499750.md
- Rating breakdown: 5★ 3,507 · 4★ 111 · 3★ 60 · 2★ 62 · 1★ 151

## What do users think of Lovebox?

Overall sentiment: positive

**Pros**

- ❤️ Unique and thoughtful way to communicate
- 🎁 Great gift idea, especially for long-distance relationships
- 👵 Useful for elderly or tech-averse users
- 🤗 Brings joy and happiness to recipients
- 📤 Convenient way to send messages without interrupting recipient
- 🕰️ Ability to schedule messages

**Cons**

- 💰 Expensive, especially with subscription fees
- 🔒 Limited free features, most locked behind paywall
- 🔍 Lack of search/filtering options for templates and GIFs
- 🔢 Confusing to navigate multiple payment tiers
- 🐛 Occasional app crashes and bugs
- 📤 Messages disappear after being read

**Commonly reported bugs**

- Issues with sending messages, especially on older devices
- Compatibility problems with certain WiFi networks
- Notification system not always reliable

**Most requested features**

- Allow users to create and upload their own custom templates and GIFs
- Implement a search function for templates and GIFs
- Retain message history for recipients
- Add audio/video message capabilities
- Improve drawing/editing tools

## Newest reviews (11 of 289)

### 2/5 — Works but needs work

*2026-05-13, version 9.0.13*

App UI is rough at best. Very inefficient. You pay subscription but still have to pay to use colored text. Very little updates to frame/images that you can send.

### 3/5 — Works

*2026-03-18, version 9.0.13*

Works well but they definitely need a search feature. It’s painstaking to find things to send

### 4/5 — Free Features very limited

*2026-01-27, version 9.0.13*

I enjoyed using this to send messages to my wife while at work, I tend to schedule all my messages as it is more convenient to do that all over the weekend, then through the week she will receive my messages. After a month however, I was no longer able to schedule messages to be sent in the future. I discovered that the “schedule message” feature was only available with the premium subscription. I certainly should have looked into this prior to purchasing, that is my fault. I am disappointed however that I already spent well over $100 for the Lovebox, and a simple feature such as this would cost me an additional $50/year. My son was next on the list to get a Lovebox so that I could send him messages and photos while at work, however without this feature being included in the price of a Lovebox, I just don’t think I’ll get another one.

Updated 1/27/26
I found that you can purchase a year subscription with 1200 points. You get points from sending pictures regularly. I’m not quite to 1200, but at least there is an option to get a subscription without paying actual money!

### 3/5 — Great concept! App needs work

*2025-09-12*

Hello Lovebox team!

I want to start by saying that I love the idea of this product!  There is, however, a reoccurring issue when trying to send messages to the Lovebox.  Occasionally it will work and they go through but, more often than not, it keeps saying “An error occurred Please try again later.”  I’ve tried closing and reopening the app but the same thing keeps happening…Please take a look into this!

Thank you for your time!

### 4/5 — Love it, but subscription is thrown in my face

*2025-08-03, version 8.1.16*

After I paid about $100 for this product, I am locked behind a subscription/paywall to do some pretty simple things like schedule a message and have basic designs available to me. I think that after spending so much money and being CONSTANTLY met with offers to buy the subscription, it takes away from what it is supposed to be; a LOVE BOX, NOT A MONEY BOX!!!!!!
With that being said, this is an amazing gift, especially for people who love constant reminders of affection. Even with my complaints of how the product is monetized, I cannot give this product less than 4 stars because it is really an amazing little thing.

### 2/5 — Abo never mentioned

*2025-06-07*

The Box is great and works but during the Ordering Process it was never mentioned that you have to Pay for a Subscription if you want all the Features

### 3/5 — Mediocre

*2025-05-31, version 8.1.16*

After moving out of my parents house, I wanted something for my mother who is not tech savvy in the slightest. This was the perfect way to communicate with her. The product is reliable. My only complaint is that all of the futures are restricted behind multiple layers of paywall’s. The free GIFs that you are able to send are extremely disorganized. If there was a way to search for specific GIFs related to what you are looking for (like holidays, people, or themes) that would definitely be a great improvement.

### 5/5 — Unique and personal

*2025-03-13, version 8.1.15*

I got my mama a Lovebox with a year ago and sent her messages weekly sometimes daily sometimes multiple times a day. She loves it. And I live in the same house with her lol. I I would love it with Lovebox was able to send short videos and that the graphics were better on the messages. But the thoughtfulness of it is amazing. I’m going to get another one for my aunt so my mom and my aunt can communicate with each other that way I think it’ll b be a great way for them to stay in touch since they’re in different states and their in their 70s – 80s.

### 4/5 — Love box opinion

*2025-02-15, version 8.1.15*

I love how you can send messages to your family members, but it’s a little hard to figure out, but I think it’s a great thing. If you wanna get a hold of your family member if their phone’s dead or whatever.

### 2/5 — Paywalls everywhere

*2025-02-09, version 8.1.15*

It’s one thing to have in-app purchases for a free or cheap app, but when you already spend a bunch of money on a product, it is a major bummer to have most of the features hidden behind another paywall that is almost as expensive as the hardware.  

No search function for messages and filtering is broken.  It’s such a cute idea that is ruined by the post purchase cash grab.  I’ll never spend the extra money because of how icky their business model is.  For something meant to share love and joy, it’s such a shame and a huge miss.  I can’t recommend.

### 2/5 — Insulting

*2025-02-05, version 8.1.15*

Earn coins, Refer your friends! Subscribe for this super basic scheduling feature! Yet template search doesn’t exist. I didn’t pay good money for this well designed device to be met with this piece of $%!+ software. I can tell from the app that they wanted to monetize and then hired an overconfident product manager who just got an MBA and has no experience. Go ahead and charge for features, but deliver some basic value!

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam - paywall bait and switch

*2026-07-29, version 9.0.13*

Bought this years ago and loved sending fun messages for free.  Now nearly all of them are locked behind a paywall charging crazy fees for things that used to cost nothing. Will NEVER be paying for this.

### 1/5 — Horrible app

*2026-06-22, version 9.0.13*

After trying for over an hour to login and seeing “try again later” I finally gave up and deleted it and reinstalled. Same issue. At least the box looks okay on my wife’s desk, even if it is a just a brick.

### 1/5 — Scam

*2026-04-04, version 9.0.13*

After they rip you off for $100 for a device that doesn’t even have usb c. You have to spend an extra $50 yearly subscription to to send some messages this app and box are complete rip offs.

### 1/5 — Subscription not working.

*2026-02-27, version 9.0.13*

I’ve been trying to reach out to support but they simply don’t reply. Bought 2 lovebox during V’s Day with lifetime subscription and it’s simply not active in the app. They don’t reply to emails so for now, I’ll leave as a 1 star until this is fixed.

### 1/5 — Vibration insupportable

*2026-01-24*

Tellement stupide de ne pas avoir penser à une options pour enlever la vibration

### 1/5 — Deceiving sales tactics

*2025-04-19, version 8.1.15*

I enjoy the product. I hate the sales gimmicks. It’s not straightforward to use more than one lovebox. Paywalls default to the wrong unit

### 1/5 — Don’t subscribe

*2025-02-16, version 8.1.15*

The box itself is pricey then you have to shell out $50 a year for a subscription. The app is crazy bloated with their “premium” content and it’s hard to navigate. I just wanted to be able to send cute couple pics to my wife while she’s at work but now I have to navigate thought their content in order to find the pics I want to send making it frustrating and taking away from the initial love feeling of the message

### 1/5 — Subscription??

*2025-02-15, version 8.1.15*

You pay $175 for very simple technology. It’s unethical business practice to have an unknown additional subscription cost to unlock basic functionality of the technology. What’s worse is they harass you that you’re not a subscriber on every page of the app. The subscription cost is also egregiously expensive (after spending an egregious amount on the box) in what otherwise would be a nice gift

### 1/5 — Free Features very limited

*2025-02-10*

I enjoyed using this to send messages to my wife while at work, I tend to schedule all my messages as it is more convenient to do that all over the weekend, then through the week she will receive my messages. After a month however, I was no longer able to schedule messages to be sent in the future. I discovered that the “schedule message” feature was only available with the premium subscription. I certainly should have looked into this prior to purchasing, that is my fault. I am disappointed however that I already spent well over $100 for the Lovebox, and a simple feature such as this would cost me an additional $50/year. My son was next on the list to get a Lovebox so that I could send him messages and photos while at work, however without this feature being included in the price of a Lovebox, I just don’t think I’ll get another one.

### 1/5 — Good idea but absolutely insane

*2025-01-29, version 8.1.15*

First of all you already pay 100$ for the box for just black and white which wouldn’t be bad but really the software is meant for you to have the color and photo option with is acc already equipped to the device they just disable it, like what? Not only that I thought I payed for the one with color and the card didn’t even come in the box.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2026-02-23, version 9.0.13*

Easy to use took a while to Connect but the app it’s self is pretty easy

### 5/5 — 10stars

*2025-12-25, version 9.0.13*

I got my wife this  box for Christmas and show loves it the app is really easy to use and to understand

### 5/5 — Thoughtful words across the miles

*2025-12-05*

Works very well to keep in touch with parents on the other side of the world . Very simple to operate and shows you’re thinking of them.

### 5/5 — Great way to remind your spouse the different ways you love them and the little things daily.

*2025-10-29*

The love box is a great way of sending love notes to your spouse.   I try to send a note every couple days just to remind my spouse how much I love him and all the little things he does to make our life easier (which are a lot of things around the house as he cooks, cleans and keeps us all running on time, well fed and even does the laundry.    

He swears he enjoys these things but I never let him wonder if his work is appreciated by writing little love notes which always list the little things he does which i appreciate greatly.   

Love box is sort of a digital post it note.   It's a physical vox that has a physical heart that rotates when there is a message.   

If your handwriting isn't so great for a message on a post it then this is for you.   It will help your marriage out more than I ever imagined.    After all it's the little consistent everyday things that build the foundation to any marriage or relationship.   Suppose it would be awesome for long distance.  

Hope this helps.   Love this box and have owned one for I think 10+ years and still use it every day.

### 5/5 — Great but one problem

*2025-10-16, version 8.1.16*

Love this app no problems ever except after updating to iOS 26 if I edit my home screen at all it just turns the widget for Lovebox completely white. Pls fix so I can continue using :)

### 5/5 — college kiddo may be thousands of miles away, but LoveBox keeps us close

*2025-10-10, version 8.1.16*

College kiddos may be off, across a few time zones and many bodies of water, but LoveBox(es) allows everyone to know they’re being thought of and loved. 
More fun than the ubiquitous texts, this is like a love note waiting for them back at the dorm. From their loving mom.
[remember writing little notes to tuck in their lunchbox? this is like the 21st-century version of that …]

### 5/5 — Love it

*2025-10-07, version 8.1.16*

this product is so fun!

### 5/5 — I want this back from my ex

*2025-04-30*

idc how many years it’s been give me my shi back

### 5/5 — Perfect! Just needs one thing!

*2025-03-26, version 8.1.15*

I love this app and system. I just wish I could SEARCH!!

### 5/5 — Very fun

*2025-03-18, version 8.1.15*

Fun way to send sweet messages and pictures to the one you love and the best feature it doesn’t involve a person having to check their telephone for a message.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
