# Lovense Connect — user reviews > 111 indexed App Store user reviews of Lovense Connect by HYTTO PTE. LTD., rated 2.40/5 from 188 ratings. - Source: https://appshunter.io/ios/app/lovense-connect/id1273067916/reviews - App overview in markdown: https://appshunter.io/ios/app/lovense-connect/id1273067916.md - Rating breakdown: 5★ 40 · 4★ 15 · 3★ 20 · 2★ 20 · 1★ 93 ## What do users think of Lovense Connect? Overall sentiment: negative **Pros** - 💰 Generates significant income for content creators - 🎮 Interactive and engaging for viewers - 👍 Innovative concept for long-distance relationships - ⚙️ Works well when functioning properly - 🔧 Relatively easy setup when stable **Cons** - 🐛 Frequent disconnections during streams - 💔 Unreliable connection stability - ⏱️ Requires constant manual reconnections - 💸 Expensive product with poor app quality - 🔋 Excessive battery drain in background - 📉 Connection issues worsen after updates - 😤 Frustrating user experience for professionals - 🚫 VPN compatibility issues - ⚠️ Inaccurate battery level display - 💥 App crashes frequently during use - 🌐 Regional access restrictions (China) - 🔐 Logout functionality missing on iOS **Commonly reported bugs** - Mid-stream disconnections and device not found errors - App crashes every 5 minutes - QR code connection failures - Password change prevents login on iOS - App remains logged in after deletion and reinstall - Toy responds to tips with significant delay - Connection drops when device is covered or moved - Bluetooth connectivity issues - Browser extension and app show conflicting connection status - VPN usage breaks connection - Battery drains even when toy is off - Recent updates introduce new bugs instead of fixes - Incompatibility with certain streaming platforms - Signal detection failures despite proximity - Inconsistent device discovery on new installations **Most requested features** - Improved connection stability and reliability - Better battery management and background process control - Logout functionality on iOS app - VPN compatibility support - Automatic reconnection without manual intervention - Real-time connection status indicators - Multi-language support (default language selection) - Rollback option to previous stable versions - In-app customer support chat - Ability to connect without closing app during streaming ## Newest reviews (20 of 111) ### 4/5 — Love the products *2026-07-09* I love the products especially the diamo, but I have an issue where it doesn’t properly connect to Lovense stream master. Everything works but it doesn’t register the tips I receive on chaturbate. Sending test tips doesn’t do anything but everything else is connected correctly. Hopefully I just missed a stream master update or something ### 3/5 — 普通 *2025-08-28, version 3.3.5* バグか何かで収益が見えなくなっていて困っています。直してほしいです。 ### 3/5 — 关于中国地区无法使用的解决方法 *2025-06-07, version 3.3.3* 您好开发者，我是一名视频模特，我用网站打开这个软件，它显示我无法使用该服务，请问又什么办法吗？这对我很重要，谢谢您，期待您的解答。 ### 3/5 — Can’t log out to log in with my new password. *2025-06-03, version 3.3.3* I changed my password on lovense.com. Now I am trying to connect a toy to stream master using this app’s QR scanner, and I keep getting a message that the password has changed. But there’s no way to log out on the iOS app. I even deleted it and RR downloaded but it stays logged in even through this. Help! Just wanna connect to chaturbate with my toys. ### 2/5 — A lot of bugs *2025-05-07, version 3.3.3* 1 it’s insane how much I need to restart to connect my toys to this app. Last update was really better, new update it really too much bug ### 1/5 — Disconnecting all streaming time *2025-02-27* Disconnecting all streaming time , need stop show loose followers and reconnect again . So I lose money finally. Fix update app so it will be work in sleeping mode ### 1/5 — Great in theory, but frustrating *2025-02-14* Lovense is constantly coming up with new products and software, but the software seems to be getting worse and worse. I miss the days of the lovense browser- back then, the toy would come disconnected if I crossed my legs, but was otherwise easy. Now, I have to constantly reconnect my toy to the app manually, because it disconnects for no reason, and I have had new connectivity issues since they came up with streammaster. Streammaster is a great idea, but it says it’s connected, displays the toy reactions on the screen, all the while the toy often just doesn’t work. I hope lovense fixes what they already have. If not, I hope another company puts them out of business. **Developer response:** We are really sorry that our app haven't brought you a good experience.Frequent disconnections may be caused by a malfunction in the toy's Bluetooth. You can try manually connecting the toy to see if it works smoothly. This will help determine whether the issue is with the toy or the software. Don't worry, you can contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Ребята в чем проблема сделать приложение стабильным? *2025-01-05* Вылетает просто каждые 5 минут, вы же понимаете, кто этим приложением пользуется? Сделали ли игрушки, сделайте и приложение к ним так, как оно и должно работать. Уровень заряда показывает не правдиво, иногда вообще не подключается к игрушке. Много вопросов, особенно учитывая что вы не новая фирма. **Developer response:** We are really sorry that our app haven't brought you a good experience.Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 2/5 — When it works it’s great! *2024-12-18, version 3.2.8* Title says it all… when it works it’s amazing but it often does not and is very frustrating for me and my viewers. ### 3/5 — battery usage *2024-12-09, version 3.2.8* be sure to close the app after using, because it will stay open in the background. used it a few days ago and was wondering why my phone battery was draining so fast all of a sudden…turns out 31% of my battery was powering lovense connect for the last week. 3 stars. ### 1/5 — Ruim *2024-11-11* Perde a conexão toda hora, horrível **Developer response:** We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Отключается постоянно!!!! *2024-11-05* Очень отвратительно работает, постоянно отключается сам по себе из-за плохой сети хотя до этого было хорошо, прошу исправьте эту ошибку, столько отзывов плохих!!!!! **Developer response:** We are really sorry that the app haven't brought you a good experience. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Ever since this new update it’s stopped working *2024-10-16, version 3.2.6* My toys are not responding to gold from my shows. I cam on streammate so I have to use the Lovense connect app, and only this app. I believe the QR code is not connecting to the app. This has been going on for 3 days now. So ever since the update. Please fix!! I have used all my toys to check if it’s the toys and it’s not the toys because NONE OF THEM register the tips. I have uninstalled the app and reinstalled it, I have deleted all my toys and reinstalled them , I have restarted my phone and computer. Please fix this issue!! I’m losing money because of this bug ### 1/5 — Same issue *2024-08-11, version 3.2.0* Connection problems the whole stream. I’m sick of it and you pay that kind of Money on a toy it should work properly. This is ridiculous and I have had mine two months. ### 1/5 — Disconnect *2024-07-25* Nach jedem Update verbindet sich nichts mehr. Support leider auch nicht sehr hilfreich. Jedesmal aufs Neue enttäuschend, weil es sich einfach immer disconnected:(:(:(. Muss meinen Strom und komplett alles andere neu starten u hoffen, dass die Verbindung nicht wieder abbricht. Für das Geld, welche die toys kosten, ist das schon echt frech ### 2/5 — Disconnected sich ständig! *2024-07-01* Bitte haut mal ein Update raus! Muss Ständig wieder den Stream beenden… sind diese Probleme nur bei Apple oder auch bei anderen Handy Anbietern? ### 1/5 — Desastre *2024-06-15* Se desconecta demasiado ### 2/5 — Great Concept, INFURIATING Execution *2024-05-01* The toy makes you money on stream, but you miss out on tips sometimes because of the faulty connection. The company has almost a monopoly in the industry, which makes it hard to get the fixes we need. Stop making other products and fix the problems with the ones you have. I have to reconnect my toy 3 times a stream. I honestly can’t wait until they have some competition. As soon as another company comes in, they’ll be obsolete… no doubt about it. **Developer response:** Sorry to hear this. I understand this is frustrating. Could you please update to our latest release? Please contact us at https://www.lovense.com/contact if the issue persists. Thanks. ### 1/5 — Big problems with this app on streaming *2024-04-13, version 3.1.3* My toys keep disconnecting all the time on streams!!!! Big FAIL!!!! ### 1/5 — Battery problem *2024-04-08* The app consumes a lot of battery ## Most critical reviews (10 lowest-rated) ### 1/5 — They’re gonna run this into the ground *2026-07-31, version 3.4.3* Cam model here having used lovense since launch . This used to be cool and easy but whoever is making the decisions to keep complicating it and adding pop ups and nonsense is going to just ruin it . They pretty much already have. It causes disconnect and bitrate issues , they cover everything w dumb pop ups and it conflicts with obs shut down . I can only imagine what else . Apparently it also reads your emails?? Whoever is in charge… you screw yo one more time and im done w this . We dont need you to perform. For starters… dont cover the qr code w pop ups you geniuses ### 1/5 — Почему ушли из России? *2026-07-17* Почему вы ушли из России? Без использования vpn игрушка не подключается к приложению bongacams, дорогая компания, почему вы заставляете моделей, которые много лет используют вашу продукцию страдать из-за политики, мы тут при чем? Мы теперь по-вашему нелюди и не заслуживаем выходить в онлайн с игрушками от компании Lovense??? Возвращайтесь! **Developer response:** We are sorry to hear the issue you met.Please install the latest version of the software and enable the corresponding Bluetooth connection permissions, then pair it correctly with your toy.If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Лагает *2026-07-11* Что за кошмар такой? Сколько лет уже прошло и КАЖДЫЙ ДЕНЬ НОВЫЙ ЛАГ НУ ЧТО ЭТО ЗА УЖАС **Developer response:** We are sorry to hear the issue you met. Please upgrade the latest version of the app to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — 動かない *2026-06-26, version 3.4.3* 配信で使うと動かないです ### 1/5 — Nett aber *2026-06-14* Die grundlegende Funktion ist gut aber das man den dongel extra dazu kaufen muss ist nicht gut. Ich kam mir echt versrscht vor. Wäre so als ob ich auch noch das ladekabel dazu kaufen müsste. Die App hat sich grad ein neues Update gemacht. Es geht weiterhin nichts! Alle 10 min bricht die Verbindung ab. Dem Support kann man auch nicht gut schreiben da er lange braucht oder man suchen muss wo man überhaupt einem Menschen schreiben kann. **Developer response:** Thank you for sharing your feedback — I'm sorry to hear you've had such a frustrating experience. We are committed to optimizing user experience and resolving your issues. If you have any unresolved matters requiring urgent attention, please reach out to us via https://www.lovense.com/contact. We will respond to you promptly and efficiently. Thank you for your understanding and support. ### 1/5 — Critical Reliability Issues During Live Streams *2026-02-12* As a content creator who relies on Lovense Connect during live streams, I truly want this app to succeed. It’s essential to many models’ income and viewer experience, but the inconsistency is extremely frustrating. Mid-stream disconnections happen frequently, and reconnecting while live disrupts everything. When someone tips, they expect the toy to respond immediately. If the app disconnects, we’re scrambling to reconnect on camera. Even if tips stay queued, by the time it’s fixed the moment has passed — leading to refunds, apologies, and unnecessary stress. Recent connection issues have made things worse, with devices sometimes not connecting at all. For an app built for this specific purpose, reliability should be the top priority. There’s clearly strong demand for this technology. But if stability doesn’t improve, creators will move to more dependable alternatives. This is shared respectfully and constructively — we simply need consistency and real-time reliability. Our income and audience trust depend on it. **Developer response:** We sincerely apologize for the connection and stability issues you’ve experienced. We fully understand how critical reliability is for your live streams. Please be assured that your feedback is taken extremely seriously, and our team is fully committed to continuously optimizing the app’s stability, real-time responsiveness, and overall user experience to ensure consistent, dependable performance during live streams. If you have any further questions, issues, or additional suggestions, please feel free to contact us at https://www.lovense.com/contact, and we will provide you with further assistance and support as promptly as possible. ### 1/5 — Appli non utilisable en France *2025-08-17* Service non disponible en France **Developer response:** We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Update bad *2025-08-01, version 3.3.4* I was just forced to update the app. There were never any problems connecting my device before but now it can’t find it. This is the opposite of a bug fix. You’ve created a bug. ### 1/5 — Terrible app was somehow made worse & is unusable *2025-07-31* These toys are great, but the app has always been finicky... recent updates have made it worse/nearly unusable. Ridiculous to pay so much for the product if the app (the only thing which makes these toys unique!) does not work. **Developer response:** We are sorry to hear the issue you met. Please uninstall the app and then reinstall the latest version to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ### 1/5 — Не открывается приложение *2025-06-23* После обновления сразу же открывается и в эту же секунду вылетает! Невозможно даже подключить игрушку **Developer response:** We are sorry to hear the issue you met. Please uninstall the app and then reinstall the latest version to see if the issue is resolved. If the issue persists, please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Tula sular tu lesta *2024-02-18, version 3.0.8* EllieRozi- -Playboy tuEszte.Camuo Droppin†- - centerfold s and Lovense Virtual Commitment as I tells ### 5/5 — спасибо *2021-10-24* работает идеально ### 5/5 — In chaturbate lovense *2021-06-13, version 2.5.3* Bjburns ### 5/5 — 問題ない *2021-02-03, version 2.5.2* 英語が読めない人が映像は嘘と書いていますが、映像は本物です ### 5/5 — 🤤🤤🤤 *2021-01-31* Everything you need for maintaining that long distance relationship with your lover!!! Highly recommend Lovense and their products to anyone looking to spice up things in the bedroom & or from each others bedroom no matter the distance! ### 5/5 — QR code *2020-11-06, version 2.4.6* Where am I able to get a QR code to scan ### 5/5 — Great app *2019-07-29, version 2.2.3* Great app great toys havent had connection issues use under cloths works great ### 5/5 — Help *2019-05-31* I’ve never had an issue with this model. I do have a question however. If using with Chaturbate, is it possible to have the lush react to tips while using the mobile version of Chaturbate to broadcast? ### 5/5 — Leicht zu bedienen unkompliziert und macht jede Menge Spaß es lohnt sich *2018-07-10* Für das Geld lohnt es sich richtig alles richtig gemacht **Developer response:** We're glad to hear that you are satisfied with our software and products! We really appreciate you leaving us a feedback. It means a lot to our team! ### 5/5 — Cam Girl Here ;( *2017-12-11* It’s not working. The program to connect worked fine the whole last year. Mine broke and I finally bought a new one in November and I can’t for the life of me connect it to my cam channel. I did it all right. This program is sh** and not worth the 130$ for the you and the $12 for the adapter --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*