# Love's Rewards — user reviews > 414 indexed App Store user reviews of Love's Rewards by Love's Travel Stops & Country Stores, Inc., rated 3.80/5 from 5,854 ratings. - Source: https://appshunter.io/ios/app/loves-rewards/id421276073/reviews - App overview in markdown: https://appshunter.io/ios/app/loves-rewards/id421276073.md - Rating breakdown: 5★ 3,239 · 4★ 744 · 3★ 388 · 2★ 319 · 1★ 1,164 ## What do users think of Love's Rewards? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 💡 Convenient mobile fueling - 👍 Friendly staff - 🚀 Helpful routing and location features - 👍 Clean facilities - 🚀 Rewards program **Cons** - 🐛 App crashes and glitches - 🐛 Barcode/mobile pay not working at pumps - 🐛 Rewards points not tracking properly - 🐛 Confusing login/verification process - 🐛 Slow and laggy performance - 🐛 Inconsistent app functionality across locations **Commonly reported bugs** - App crashing on login - Rewards points not updating - Mobile pay not working at pumps - Shower check-in issues - Incorrect fuel prices displayed **Most requested features** - Add team shower booking option - Ability to save truck/driver info for faster check-in - Integrate with GPS/maps for better routing - Provide more detailed location information (e.g. parking spaces, amenities) - Allow redeeming rewards for more than just showers ## Newest reviews (10 of 414) ### 2/5 — App is useless *2026-08-14, version 24.0.0* Can’t add a payment method, can’t add the barcode to my Wallet so what’s the point? ### 3/5 — Options *2026-08-06* We are full timers and when we are in need of fuel and rest, if there is any Loves near we try to fit in them but most times we don’t know till get there and when we can’t fit, we have to explain why. So, if there was a setting that allows you to put in sizes of you RV and tow to better help you search for just those that are long enough. We are 45’ RV with a Dually to add to length. So if the app would have a setting you can put on your profile, to put info like that, it would only show you the ones you will not have issue getting in. We look on Google, as the app doesn’t help much with driving in and turn radius to get into some of these spots. NO, not every RV has same turn, YES, my husband knows how to drive, been doing this for over 13 years. Just a suggestion. **Developer response:** Thanks for sharing your feedback. We'll review your RV suggestion. Please email us at appfeedback@loves.com if you have any additional suggestions. ### 2/5 — Poor Functionality *2026-08-05, version 23.0.0* Seems that any of the tasks I attempt to complete such as verify phone number, verify email, retrieve points values, link third party accounts. All are met with error, unable to complete, try again later ### 2/5 — Face ID *2026-07-31, version 23.0.0* I clicked on Face ID and it takes me too location . Can’t see how you turn on Face ID from location. ### 2/5 — It only gives you 10cents off *2026-07-30, version 23.0.0* It says it gives you $.25 but only in fact gives you $.10 off ### 3/5 — Showers *2026-07-21, version 22.1.0* Wish I could see the line from the app so I know when to go in. It doesn’t get announced outside ### 3/5 — James *2026-07-11, version 21.0.0* This app doesn’t let you update phone number ### 2/5 — Prejudice *2026-07-08, version 21.0.0* You do. Not give everyone the same bonus rewards. Why do I not have the death rewards when everybody else does simply because you know I use def that is sneaky and underhanded everybody else’s Loves has got a bonus for the death this month and you still got me on the $20 purchase to get any kind of reward and that’s not right so this app is trash ### 3/5 — Shower for team *2026-06-25, version 21.0.0* Please, if it’s possible to take a shower for team in app. Maybe add the switch so that you can take 2 showers at once ### 2/5 — Clunky *2026-06-19, version 21.0.0* Hard to access diesel fuel prices compared to Pilot. ## Most critical reviews (10 lowest-rated) ### 1/5 — PITA *2026-08-12, version 23.0.0* I wouldn’t suggest using it for anything other than the fuel discount. Multiple times I’ve been charged only to get a popup saying “we’ve encountered an issue” and then money being held for weeks ### 1/5 — Really? *2026-07-30, version 23.0.0* Can’t sign up ### 1/5 — AI is no help and doom loop app *2026-07-29, version 22.1.0* The application has no concept or awareness of the horrible doom loop that it put you in if you try to change the password. The iOS app doesn’t recognize or coordinate with the third-party website where the passwords are changed. It never connects the two it should not take 15 minutes to reset a password. Have to manually connect all the parts because their app doesn’t work properly. ### 1/5 — Horrible *2026-07-26, version 22.1.0* No way to switch your acct to professional. Need to call or text someone but they are not open on the weekends. App needs a way to do this. ### 1/5 — Makes you sign up for app for discount *2026-07-17, version 22.0.0* Doesnt work when you scan at the pump lol ### 1/5 — Junk *2026-07-03, version 21.0.0* Never works. Won’t send email to reset password. Hire a competent person to write the app! ### 1/5 — Inconsistent across stores *2026-07-01, version 21.0.0* App offers product deals for products that may or may not be carried by your local loves. Drove to save money on a product and just ended up wasting money on fuel. ### 1/5 — App *2026-06-25, version 21.0.0* The app keeps giving me an error screen that prevents signing in/ signing up for the Loves rewards. ### 1/5 — Cheated on gas points *2026-06-19, version 21.0.0* I spent $6000 a month on gas and I’m not getting no gas points. I’m going to flying J ### 1/5 — Reward issues *2026-06-18, version 21.0.0* I got this app a while ago had myself a regular rewards card for a non-commercial and then upgraded to a commercial one and the app won’t let me change it ## Most praised reviews (10 highest-rated) ### 5/5 — Works - except *2026-08-04, version 23.0.0* The app does not work from the pump and you must go inside to prepay and get the fuel discount. Hope that gets fixed soon. ### 5/5 — Loves App *2026-07-28, version 22.1.0* One of Best apps I’ve ever used! Recommend it for everyone….👵🏻 ### 5/5 — Good discount *2026-07-20, version 22.1.0* The discount on fuel is very good and all the sites I’ve visited have been clean and friendly. I have been to a lot of Loves locations and they are consistent across the board. I rarely do snacks or soft drinks, but the coffee is always good.plus, all the newer locations have plenty of restrooms and they’re kept clean. I really appreciate the “open/occupied “on the toilet stalls. ### 5/5 — Excellent *2026-07-11, version 21.0.0* A very well designed app. I can easily reserve showers, authorize fueling, check rewards status, etc. Love’s is my favorite truck stop by far! ### 5/5 — Amazing 🤩🤩🤩 *2026-07-07, version 21.0.0* Love’s truck stop is the best truck stop. I have ever been in. The people are friendly and always welcome you by saying welcome to love’s I love it when I hear that I feel like I just came back from faraway and my family welcomed me back. 😁 thank you love’s for your Amazon service 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 ### 5/5 — NEAT AND KIND *2026-07-05, version 21.0.0* Very friendly professional never had an issue as a regular customer for that location. 5 star rating for the ladies on the Night Shift like Jocelyn, Vero, for the one young man Jesus R.I.P I miss u buddy til we meet again. And the rest of the staff members in the morning shift. Keep up the good work. And God bless. ### 5/5 — Great visit *2026-06-24, version 21.0.0* Love the Hawthorne, Fl store! Folks that work here were happy and fun to see! Most helpful and ladies on register were awesome! Love me some loves! ### 5/5 — Thank you 🙏🏽 *2026-06-22, version 21.0.0* For be there God bless everyone 🤗 ### 5/5 — Excellent *2026-06-20, version 21.0.0* Easy to use. Everything I need is quick to access and routing to any location is simple. I can check my points and accesses all the features effortlessly. Fantastic app, grateful to have it. I highly recommend getting and using the app. ### 5/5 — Not Scammer like Pilot *2026-06-19, version 21.0.0* You don’t have to activate rewards from your app. You will be straight getting 4 cents from the beginning of the month if you have already achieved Fuel target last month, they have a heart. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*