# Lowell311 — The Official City App

> Official city app for reporting issues, paying bills, and receiving news. (iPhone/iPad app by City of Lowell.)

- Source: https://appshunter.io/ios/app/lowell311/id6741719022 (this page in markdown: same URL + `.md`)
- Developer: [City of Lowell](https://appshunter.io/developer/1448279777)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.20/5 from 5 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 31 MB
- Languages: American English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Bosnian, Bulgarian and 61 more
- Released: 2025-03-06
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lowell311/id6741719022/reviews.md

## What is Lowell311?

Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place

## Key features

- Report city issues
- Pay bills
- Receive news flashes
- Stay updated with city information
- Official city app

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/lowell311/id6741719022/reviews.md

### 2/5 — Cloud flare verify check fails

*2026-02-15*

The community section of this app just links to Tufts outreach site “. In both instances it checks the validity of the request via cloudflare. The website works, but the app fails probably because of some underlying CERT or encryption algorithm ….please fix.

### 2/5 — Login Issues

*2026-01-26*

For some reason I having a hard time logging into this app

### 1/5 — Pretty useless

*2025-03-13*

So far the klunky old online system that was not user friendly and not mobile friendly is better than this by leaps and bounds. You can add requests, but you cannot follow your own request. It’s there, but you can’t see the details, you can’t see any photos that you uploaded, you can only see if it’s open or closed. Really unhelpful. It’s cute to look at, but that’s about all it has going for it. When you look up your profile, all you get is your name and email. No list of requests, no nuthin’.  It’s great that the city is trying to modernize, but this is not the way to do it.

## Frequently asked questions about Lowell311

### What can I do with Lowell311?

Lowell311 allows you to report city issues, pay your bills, and stay updated with news flashes directly from your mobile device.

### Is Lowell311 free to use?

Yes, Lowell311 is a free application provided by the City of Lowell.

### What devices does Lowell311 support?

Lowell311 is available for iPhone and iPad devices.

### How often is Lowell311 updated?

The latest version of Lowell311 is 2026.3.2, and it was last updated on March 25, 2026.

### What is the age rating for Lowell311?

Lowell311 has an age rating of 4+, making it suitable for a wide range of users.

### Does Lowell311 have ads?

No, Lowell311 does not contain advertisements.

### What is the user feedback on Lowell311?

Lowell311 has a rating of 2.2 stars based on 5 user ratings.

### When was Lowell311 first released?

Lowell311 was first released on March 6, 2025.

## Version history (last 5 releases)

### 2026.7.3 — 2026-08-12

Bug fixes and performance improvements.

### 2026.7.2 — 2026-07-31

Bug fixes and performance improvements.

### 2026.7.1 — 2026-07-25

Bug fixes and performance improvements.

### 2026.6.1 — 2026-07-07

Bug fixes and performance improvement.

### 2026.5.3 — 2026-07-01

Bug fixes and performance improvement.

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## More apps by City of Lowell

- [LowellRecycle](https://appshunter.io/ios/app/lowellrecycle/id758684884)
- [City of Lowell (MA)](https://appshunter.io/ios/app/city-of-lowell-ma/id1591467196)

All apps by City of Lowell: https://appshunter.io/developer/1448279777

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*