# Lowes Foods — user reviews > 137 indexed App Store user reviews of Lowes Foods by Lowes Foods, rated 4.20/5 from 1,253 ratings. - Source: https://appshunter.io/ios/app/lowes-foods/id1521871552/reviews - App overview in markdown: https://appshunter.io/ios/app/lowes-foods/id1521871552.md - Rating breakdown: 5★ 945 · 4★ 64 · 3★ 23 · 2★ 42 · 1★ 179 ## What do users think of Lowes Foods? Overall sentiment: negative **Pros** - 🚀 Efficient shopping experience - 🛒 Personalized shopper service - 📚 Organized shopping lists - 🔍 Barcode scanning feature **Cons** - 🐛 Frequent connection issues - 🔍 Unreliable search functionality - 🤔 Confusing navigation - 📱 Lack of iPad optimization - 🔒 Incompatibility with VPNs - 🔄 Constant sign-in issues **Commonly reported bugs** - Items disappearing from cart - Digital coupons not applying correctly - Inability to log in or access account **Most requested features** - Add to Apple Wallet option - Shared/synced shopping lists - Improved organization and filtering - Restore previous app features ## Newest reviews (20 of 137) ### 3/5 — Cannot connect *2026-04-16, version 1.1.19* Cannot connect to the app. Tried everything ### 3/5 — No Apple Wallet support *2026-01-24, version 1.1.18* Nice app. Needs Apple wallet support. I don’t need to go to the app when I’m in the store. I pay with Apple Pay so my card so be easy to get to. Please add this. It’s super easy. ### 3/5 — No FaceID *2025-12-27, version 1.1.18* Decent enough app but lack of FaceID means trying to remember a password or leaving it running all the time. ### 1/5 — App will not load *2025-10-28, version 1.1.17* I have tried uninstalling and reinstalling the app. It didn’t work. I have tried updating the app. It didn’t work. I have tried restarting my iPhone. The app still doesn’t work. I keep getting a sorry. We’re experiencing technical difficulties. Try reconnecting. The app does not work. It is very frustrating. ### 1/5 — No iOS 16 *2025-10-11, version 1.1.10* I have an old phone. I can no longer use your app at all. Totally disappointed that I can not use the digital coupons, or scan my card. Can not even reinstall the App to use card number on phone( as one of your employees suggested). ### 1/5 — Doesn’t load *2025-09-20, version 1.1.14* The app won’t load at all. Getting a connection error everytime I try and open it. ### 2/5 — Way too buggy for how much it costs to use *2025-09-08, version 1.1.14* The app constantly takes additions to the cart and then un-adds them without any warning whatsoever. It’s basically impossible to use without quadruple checking your cart before checkout, and even then what’s listed is sometimes wrong. ### 1/5 — iPad app useless if you use the Apple Magic Keyboard *2025-08-19, version 1.1.14* Please update the app so that it works on the iPad in the horizontal orientation of the iPad. I only use my iPad with a Magic Keyboard….please update the app. ### 2/5 — poor app *2025-08-17, version 1.1.14* The experience would be great if it worked consistently. I should not have to log in every time I try to use the app. Then I’m kicked out and cannot login because the reset password feature does not move fast enough to reset while I’m in the store. ### 3/5 — Okay *2025-07-26, version 1.1.14* It would be helpful if you added fuel rewards progress and well as your fuel rewards points. While I know it is on the recipe it would be way more convenient in the app like Harris Teeter. ### 1/5 — Doesn’t even try to load *2025-07-12, version 1.1.14* When I open the app it just says connection error and every time I hit reconnect it just gives me the same page ### 3/5 — Not able to scan in store *2025-06-14, version 1.1.13* I have not been able to scan in store, I have to give my phone number. ### 1/5 — App is useless *2025-06-13, version 1.1.13* Give the app 1* because you can never get the app to pull up the loyalty card. The app use to work and has been severely broken for about a year. Every update gets worse. ### 2/5 — PLEASE *2025-06-10, version 1.1.13* Your app on an iPad feels like trying to type a novel on a flip phone. Hey Lowe’s I appreciate your app and its functionality, but I’ve noticed a major gap—it doesn’t support iPad native landscape mode. This significantly limits usability, especially for those who rely on tablets for productivity or accessibility. Are there any plans to address this in a future update? Your competitors (yes a new Walmart 1 mile from your Little River location) are popping up like weeds around here. It seriously may be the determining factor between you or another. My iPad Pro is my gateway to commerce, not wanting to flip it vertically isn’t lazy, it’s keeping the canvas of life in perspective. YOU CAN DO IT 4.25 as soon as I see this rendered. (Off the record, invest in a kiosk(s) near the entrance vestibule to order cold cuts. OR ONLINE ORDERING like the big P which is moving in even closer to my currently favorite store.) ### 1/5 — Not able to scan In store *2025-06-10, version 1.1.13* For almost a month I haven’t been able to have them scan my phone member number at the register during checkout. I have to give them my number every time. I’ve deleted, rebooted my phone, added the app again and nothing. It’s ridiculous. ### 1/5 — Fix your app *2025-06-03, version 1.1.10* Can't download the app. Therefore can't use it to shop at Lowe's. ### 1/5 — Old shopper *2025-06-02, version 1.1.10* Can’t get latest version of Lowe’s app because my phone is too old. Shame on you! ### 1/5 — Not ready for prime time *2025-05-26, version 1.1.13* This is a really poorly written app. Take a look at the Food Lion app if you want to see something to model! ### 1/5 — No Landscape Mode Makes App Useless on iPad w/ Keyboard Case *2025-03-12, version 1.1.12* I got this app because I am now required to clip coupons before I go to the store, even with my rewards card. I do this at my desk while I make my grocery list, or I can no longer use rewards. Finally got your notoriously buggy app, but it seems to be only for a phone, portrait mode, because it reads sideways on my iPad: unusable. My 2016 SE phone is only 16G and has no room for apps (makes calls and takes photos). Guess I’ll have to shop only at Harris Teeter because they get this. Do better, please. Customer service was no help when I reported this glitch; rewards customer for 8 plus years. ### 1/5 — App won’t work *2025-02-25, version 1.1.11* I never had a problem with the app till I updated my phone. Now every time I open it says reconnect. I’ve tried reinstalling and still run into the same issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Immediate error for months!! *2026-07-10, version 1.1.20* Despite new versions, install & reinstall and iOS upgrades, App IMMEDIATELY CRASHES UPON LAUNCH!! iPhone 17 iOS 26.5.1 have reported prior via email and no answers. Condition exists for months now. IT team (outsourced?) should be taught how to diagnose & system test issues. ### 1/5 — Issues with connecting *2026-06-30, version 1.1.20* When I try logging in it always says sorry, can’t connect or something along those lines. I’ve deleted app and reinstalled and still no change. This has been happening for 6 months. ### 1/5 — Can’t even login *2026-05-30, version 1.1.19* I go through chrome to try to log into my account and it pulls up the app after I login. Then when I try to clip coupons I have to login again and just get an error and it says try again. I barely go to Lowe’s unless I’m in a certain area and we got a physical coupon but literally can’t get access to their digital Coupons so they will lose that sale. ### 1/5 — Fails most of the time *2026-03-16, version 1.1.19* Doesn’t open while you are at the store, now started to malfunction and after reporting it, got completely ignored, they want you to shop but not credit the purchase ### 1/5 — Won’t work! *2026-02-06, version 1.1.18* This was a great app, but I now have the same connection issues that have been mentioned in these reviews. Bummer. ### 1/5 — What App? *2026-01-22, version 1.1.18* This app has consistently told me that there are reconnection issues, so I can’t even log in to use it to shop at my local market. No point in installing, it’s just taking up space on my phone. ### 1/5 — Eternal Connection Errors *2026-01-11, version 1.1.18* The app is quite frankly unusable. I’ve tried many time to even get the app to open, but every time I am presented with a “Connection Issue” error. I’ve tried on WiFi, on cellular, uninstalling and reinstalling. I’ve even tried opening it in store. But the app will never connect. So honestly there is no point in downloading the app, unless you really need a placeholder on your Home Screen that you never plan to click on. ### 1/5 — No quality testing on app *2025-11-15, version 1.1.17* Does not load. Have installed and reinstalled to no avail. Running latest version of iOS and get in-app error msg "Embarassing! We're currently experiencing some technical difficulties." [reconnect] button Yea Lowes Foods, it is embarrassing - especially with your error message having a spelling error too!! Hahahaha 1 star at newly launched Lowes in Indian Land SC - way to hamstring expansion plans.... ### 1/5 — Does Not Work *2025-11-07, version 1.1.17* Does Not Work. I downloaded and set up account. Then when I open the app later it reads that a new version is available and crashes. I go the Apple Store and see that the app is up to date. This loop-pattern is stuck. App does not work. ### 1/5 — Doesn’t load *2025-11-06, version 1.1.17* Even after the update The app won’t load at all. Getting a connection error everytime I try and open it. ## Most praised reviews (10 highest-rated) ### 5/5 — Makes shopping a breeze! *2024-06-30, version 1.1.6* Both in-store and online everything is super easy to find and add to order. ### 5/5 — Love the service *2024-06-29, version 1.1.6* Great job always. ### 5/5 — Lowes Foods to Go- new app *2024-06-28, version 1.1.6* The new app has made my shopping experience online and in store more efficient! I love that I can build a shopping list for in store shopping and it says exactly what aisle the item is on. This saves so much time! I also love the barcode feature, so when I’m out of an item I can scan it quickly before I toss the container and it’s in my cart. Each item is also easier to add, delete, or write a note than the old app. I like how the notes are not saved from each purchase because I used to forget that I had a note in something that was usually a one time need. The personal shoppers who make my orders happen are the best! No other grocer is this personalized and calls you to discuss any out of stock items and suggest alternatives. I love knowing that my shopper is an employee of the store who meets the Lowes standards vs. having no idea who my shopper is with other grocery fulfillment. I don’t know any other grocer who goes to the level of personalization and care for each order than Lowes Foods to go. ### 5/5 — Staff *2024-06-23, version 1.1.6* Your personal shoppers in Murrells Inlet are a pleasure to work with. ### 5/5 — Great grocery service *2024-06-22, version 1.1.6* My experience with Lowe’s Foods has been outstanding. ### 5/5 — The shoppers for Lowes Foods to go are amazing! *2024-06-12, version 1.1.6* We shop at least twice a week and have been for at least four years. It is such a marvelous convenience. The shoppers always find the best produce and always call when the order is ready in case we want to make changes. It could not be better. I would like to give a special shout out to Coty, who is the most friendly helpful person I ever met! Sue and Stan Bumgarner ### 5/5 — Yearly Subscription *2024-06-10, version 1.1.6* I am pleased to renew my yearly subscription. This is such a great service offered. I always have such great shoppers. ### 5/5 — Amazing New app *2023-01-26, version 1.0.5* I love this app it has so many new and helpful features. ### 5/5 — Lowes Foods to Go- new app *2023-01-19, version 1.0.5* The new app has made my shopping experience online and in store more efficient! I love that I can build a shopping list for in store shopping and it says exactly what aisle the item is on. This saves so much time! I also love the barcode feature, so when I’m out of an item I can scan it quickly before I toss the container and it’s in my cart. Each item is also easier to add, delete, or write a note than the old app. I like how the notes are not saved from each purchase because I used to forget that I had a note in something that was usually a one time need. The personal shoppers who make my orders happen are the best! No other grocer is this personalized and calls you to discuss any out of stock items and suggest alternatives. I love knowing that my shopper is an employee of the store who meets the Lowes standards vs. having no idea who my shopper is with other grocery fulfillment. I don’t know any other grocer who goes to the level of personalization and care for each order than Lowes Foods to go. ### 5/5 — Not an improvement *2022-11-03* The old app worked better. With the old app, it was Easier to re-order, easier to find things in the app, less complicated to order things like cold cuts, and the search function worked. For example I searched “Franks Red Hot” hot sauce and the only thing that showed up was the gallon container. Search “hot sauce” and several varieties of “Franks Red Hot” in different sizes showed up. This is not progress. **Developer response:** Hey there, Jonathan! We've worked on the search feature in the app. Have you tried the app recently? We'd love to hear your updated feedback. Feel free to reach out to us at wecare@lowesfoods.com --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*