# Lowe's Market — user reviews > 42 indexed App Store user reviews of Lowe's Market by Pay and Save, Inc., rated 3.80/5 from 246 ratings. - Source: https://appshunter.io/ios/app/lowes-market/id1636529728/reviews - App overview in markdown: https://appshunter.io/ios/app/lowes-market/id1636529728.md - Rating breakdown: 5★ 133 · 4★ 29 · 3★ 19 · 2★ 24 · 1★ 41 ## What do users think of Lowe's Market? Overall sentiment: negative **Pros** - 👍 Great selection of items - 👍 Local and fresh items available - 👍 Handy for digital coupons - 👍 Good in-store experience - 👍 Attentive and polite employees - 👍 Cheerful and friendly staff - 👍 App worked great - 👍 Employees are super helpful **Cons** - 👎 App does not flow - 👎 Keeps user on a screen forever - 👎 Random and unpredictable app behavior - 👎 Overpriced items - 👎 Many out-of-date items - 👎 Produce quality is an issue - 👎 Missing prices in app - 👎 Impossible to budget with app - 👎 App locks up at checkout - 👎 Horrible app experience - 👎 App is a mess - 👎 Difficult for older people to use - 👎 Can't use discounts - 👎 Prices are way too high - 👎 Login trouble - 👎 Password length limit issue - 👎 No search option in app - 👎 Mobile ads are a pain - 👎 Hard to take advantage of sales - 👎 Older customers not familiar with technology - 👎 Phone doesn't work in store - 👎 App seldom works in store - 👎 Not for iPhones - 👎 App doesn't work for iPhone - 👎 Utterly miserable onboarding experience - 👎 App freezes when choosing location - 👎 No scan bar for deals - 👎 Not user friendly - 👎 Employees act like you're an idiot - 👎 Minuscule pictures and descriptions - 👎 Forcing app use will kill business **Commonly reported bugs** - 🐛 App locks up at checkout - 🐛 App locks up - 🐛 Password only allows 12 characters - 🐛 No search option - 🐛 App seldom works in store - 🐛 App doesn't work for iPhone - 🐛 App freezes when choosing location - 🐛 No scan bar for deals - 🐛 App doesn't work - 🐛 Utterly miserable onboarding experience - 🐛 Cannot create and use a strong password - 🐛 Does not play well with Apple's password tracking **Most requested features** - 💡 Add prices to product listings - 💡 Make app more useful for meal planning - 💡 Fix pricing display - 💡 Add a search button to the app - 💡 Go back to paper sales coupons - 💡 Cashiers should ask about coupons - 💡 Improve app for older users - 💡 Make app password system better - 💡 Add store locations to the app - 💡 Allow searching for items in the app - 💡 Improve product pictures and descriptions ## Newest reviews (13 of 42) ### 2/5 — Do your stores have wifi jammers? *2026-08-19, version 1.8* The app is helpful to use on sale items IF you select them prior to going into the store and bring up the bar code to be scanned at checkout BEFORE you enter the store or bring it up and do a screenshot to be scanned. The sale prices are somewhat competitive, but other MOST items are priced way out of line with prices at HEB or Walmart. It appears the business model is more like a convenience store instead of a grocery store ### 3/5 — Prices are high *2025-03-19, version 1.2* I think our store here in Startzville is a fine upgraded store. Lots of things are available. However the prices are way too high on most items. I'm not talking about a nickel or a dime, but much more. For example one can of Campbell onion soup $2.75. ### 3/5 — Mrs Joan Frederick *2024-05-31, version 1.2* So hard for the older people to take advantage of the sales with this new way! You get embarrassed trying to get it all brought up when there is a line do you just give up. Wish you would go back to paper sales coupons please & thank you! ### 2/5 — Dog food *2023-10-25, version 1.2* Where is the search button on the app. I want to search for dog food? ### 1/5 — Unstable *2023-10-06, version 1.2* I have to constantly delete and redownload the app. Inconvenient when I’m standing in line at the store! ### 2/5 — Phil *2023-06-20, version 1.2* Hard to do this new way and I’ve given up trying with holding up line plus the cashiers don’t help and try to hurry you up and forget about it Pis s me off ### 1/5 — Store not listed in the app *2023-06-04, version 1.2* Lowe’s bought a Super S store in Devine, Texas 3 or 4 years ago. Isn’t it time to add the store (in Devine) to the app???!!! ### 3/5 — Digital Coupon *2023-05-23, version 1.2* I looked for my digital coupon in my app but I didn’t find the digital coupon for the eggs. Does this offer only apply to certain select Lowe’s stores? ### 1/5 — 2 LOCATIONS IN LAS VEGAS NEW MEXICO BUT CAN’T FIND IN APP *2023-05-03, version 1.2* There are two Lowes Markets located in Las Vegas, New Mexico in the zip code of 87701. Yet, unbelievably when entering either the town name or zip of these two locations the only search results that come up are in Texas, Colorado or in central or southern NM. WHAT?!?!? What’s up with that!? I know Las Vegas (the ORIGINAL LV), NM is a small town but this is ridiculous. Your two shops in Las Vegas, NM exist so fix your program to reflect accurate search results. ### 2/5 — CANT SEARCH FOR ITEMS *2023-04-12, version 1.1* I have both the Walmart & HEB apps and love that I can search the store for items and add them to any “list” or “cart”! Then when I go, I can shop from the list without carrying a secondary paper list. However this app only shows/saves coupons. Kinda pointless since you can just grab the flyer when you walk in lol but there’s no way to see if they even carry what you’re going there for… ### 2/5 — Too complicated *2023-03-28, version 1.1* Not helpful ### 1/5 — Hate the electronic coupon! *2023-03-03, version 1.1* I walk out half thine frustrated due to my inability to work this mess. Your effort to offer discount help is discriminatory due to Jacksboro has an older population that struggles with this technique. I now drive to Bridgeport to not be intimidated and get eggs (and other items) for a fair price without having to use this electronic coupon. I speak for more than myself… Signed, Long time resident ### 3/5 — Mrs *2023-02-28* So hard for the older people to take advantage of the sales with this new way! You get embarrassed trying to get it all brought up when there is a line do you just give up. Wish you would go back to paper sales coupons please & thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Random *2026-04-01, version 1.8* The app does not flow. It will keep you on a screen forever. It is random and unpredictable. ### 1/5 — Suspect *2026-03-22, version 1.8* Total over priced, in most items, and many out of date or sell by date passed. It seems that the store takes advantage of hunters coming into the market. Produce is amother issue- quality is also always an issue. Oh well, it is what it is I guess! ### 1/5 — Horrible app *2025-12-19, version 1.8* Save your time it’s not worth it. The app locks up you go to the checkout and you can’t even give it to the cashier then they look at you like you’re an idiot and management tells you well. Take it off and reload it. I’ve done that three times then I wrote them they told me they would correct the issue and give me digital coupons in the mail. Well, it’s been almost a year and I didn’t get anything yet. My advice shop somewhere else. ### 1/5 — To the Lowes Owners *2025-11-28, version 1.8* If you are the owners of the grocery chain please do your customers a huge favor and hire an app developer team that can drag you out of this horrible mess that is destroying your business. DO SOMETHING ### 1/5 — Customer service *2025-11-05, version 1.8* Customer service in Chama worst ever seen Disrespect customers Need training ### 1/5 — Can’t use *2025-10-31, version 1.8* Older people will not be able to use your discounts ### 1/5 — Login trouble *2025-03-07, version 1.2* Can’t really review the app any further than what I can access, so it’s getting a one star because I can’t login! Password only allows 12 characters to be entered. I was able to make my account with a password LONGER than 12 characters online. Big fail. Very disappointing. Needs to be fixed ASAP! 03/07/2025 ### 1/5 — Are you nuts?? *2025-02-07, version 1.2* I’d give this app a ZERO if I could… No search option?? That’s just lazy ….You expect us to scroll and scroll store items and maybe find what is wanted? Removing this app now! Shame ### 1/5 — The olds can’t figure it out *2024-12-01, version 1.2* it is awful for everyone . the old people can’t figure this out or see the buttons and make me do it and hold up the line and they’re stressed and everyone else is stressed and i’m stressed. like 90% of the people who shop here are octogenarians. Idk why you ever thought making them use an app would be a smart business decision. ### 1/5 — A pain *2024-11-02, version 1.2* The Mobil ads are such a pain to try to look at while shopping. The paper ads were so much better and easier.i hate the assumption that everyone should have to navigate through this mess. ## Most praised reviews (10 highest-rated) ### 5/5 — Cashiers *2025-10-16, version 1.8* The many times that I shop at the San Diego, Texas store, the employees are attentive & polite . Th ### 5/5 — Great store. *2025-04-25, version 1.2* Great store ! ### 5/5 — Prices are high *2025-02-22* I think our store here in Startzville is a fine upgraded store. Lots of things are available. However the prices are way too high on most items. I'm not talking about a nickel or a dime, but much more. ### 5/5 — Senior customer *2024-02-28* I agree with the other review. The majority of us older customers are not to familiar to new technology. I believe cashiers should at least ask do you have any coupons. They make us feel rushed because there is a line. Choose being nice. ### 5/5 — Me too I agreed *2023-12-20, version 1.2* I agree with the lady that wants you to go back to paper coupons. Half the time the phone doesn’t work in the store and I have to go to my car to bring up the coupons I’ve saved ### 5/5 — ❤️❤️ Lowe’s Market! ❤️❤️ *2023-02-28, version 1.1* We love shopping at Lowe’s Market in Bandera, TX. The staff treats us like family, always so cheerful & friendly! Love the app and newsletter - we feel like we win a prize each week! Thanks Lowe’s!! ### 5/5 — Lowes *2022-10-09, version 1.1* Hamburger ### 5/5 — Amazing *2022-09-19, version 1.1* App worked great!! Employees are super helpful ### 5/5 — 👍🏽👍🏽 *2022-09-07, version 1.1* 👌🏽 ### 3/5 — Missing Prices Makes Budgeting Difficult *2026-02-15, version 1.8* I really like shopping at Lowe's Market. The store has great selection, especially local and fresh items, and the price in-store is usually solid. The app is handy for clipping digital coupons and checking weekly deals/notifications. However, my biggest frustration is that when you search or browse for any item in the app, there’s no price listed for products. It’s impossible to build a shopping list, estimate cost, or plan a budget ahead of time before heading to the store. This defeats a lot of the purpose of having a grocery app in 2026, especially when competitors show prices (even if they’re estimates or “regular” prices). I love to see prices added to product listing who would make the app so much more useful for meal planning and saving money. Until then, it’s more of a coupon tool than a full Shopping companion. Still giving it 3 stars overall because the in-store experience is good and I want to support the local spot, but please fix the pricing display! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*