# Lowe’s Preload PLUS — Prepaid Technologies Co., Inc.

> Mobile expense management and prepaid card solution for business professionals. (iPhone/iPad app by Prepaid Technologies Company Inc.)

- Source: https://appshunter.io/ios/app/lowes-preload-plus/id1604175365 (this page in markdown: same URL + `.md`)
- Developer: [Prepaid Technologies Company Inc](https://appshunter.io/developer/1421913128)
- Category: Finance
- Price: Free
- Rating: 4.10/5 from 546 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 70 MB
- Languages: American English
- Released: 2022-04-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lowes-preload-plus/id1604175365/reviews.md

## What is Lowe’s Preload PLUS?

The Lowe's Preload PLUS app gives customer's the ability to manage their business and team members while on the go! Some of these features include: 

- Flexible funding from a credit, debit card, or a business bank account
- No credit check*
- Real-time management of funds from purchase categorization to instant money movement to team members
- 5% off everyday purchases on ALL Lowe’s transactions

*Approval if you meet identification criteria

A SOLUTION FOR PROS
Lowe’s PreLoad PLUS is a mobile-based, real-time expense management solution that simplifies how you manage your cash flow and streamlines the expense reporting process. The Lowe's PreLoad PLUS app is the companion application for the Lowe's PreLoad PLUS Card. It is a no cost, prepaid card solution for Pro customers. 



FILL THE GAPS THAT DRIVE YOUR BUSINESS 
Lowe's PreLoad PLUS is a full end-to-end payments and expense management solution that brings cutting edge technology to businesses to continue to compete in today's market by reducing cost and improving productivity for you and your employees.

## Key features

- Flexible funding options
- Real-time fund management
- Instant money movement to team members
- 5% off everyday Lowe's purchases
- Streamlined expense reporting

## What do users think of Lowe’s Preload PLUS?

Overall sentiment: negative

**Pros**

- 💰 5% cash back rewards on purchases
- ⚡ Quick digital card activation
- 👍 Easy enrollment process
- 📱 Convenient digital card access

**Cons**

- 🔒 Card frequently locks after refunds
- 🐛 App crashes and times out constantly
- 😤 Poor customer support responsiveness
- 🔑 Login requires credentials every time
- 💳 Bank account verification fails repeatedly
- ⏱️ Slow app performance
- 💸 Processing fees for fund transfers
- 🚫 Account suspension without clear reason
- 📊 No purchase history recorded in app
- 🔗 Bank linking drops frequently
- 🧩 Complex navigation and UI
- ❌ Features don't work as advertised
- 📧 No phone support, email-only communication

**Commonly reported bugs**

- Card locks after every refund/return
- Login requires password entry every app open
- Face ID recognition not working
- Email verification required on every login
- Bank account verification fails intermittently
- App times out during transactions
- Duplicate charges for fund loads
- Bank link disconnects frequently
- Team member addition issues
- Login button unresponsive
- Slow loading causing checkout timeouts

**Most requested features**

- Simplify card loading process
- Improve app navigation and user interface
- Add Face ID/biometric login with credential saving
- Implement instant bank transfers instead of 3-5 day delays
- Remove or reduce processing fees for fund transfers
- Add purchase history tracking in app
- Improve app speed and performance
- Better integration with Lowe's store systems
- Accessible phone support with knowledgeable representatives

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/lowes-preload-plus/id1604175365/reviews.md

### 1/5 — Not a good app for managing your finances

*2025-10-27, version 1.0.79*

I’ve been using this app since it came out and all iterations since. What they have continued to do is ignore my emails about issues. I’m having. Those issues include locking down the card. Every time I get a refund, which is often in my business as a contractor, making me call the 800 number every time to unlock it. The other thing that’s popping up now is having to put in my password and username every time I open the app rather than recognizing my face. None of which has been answered by the IT department since they never returned an email and the phone call to the helpdesk is less than helpful. If there are another way around it, I would use it!

### 1/5 — Pre load card

*2025-07-29*

Way to much junk on here and to many hoops to jump through just to load the card ! Simplify it ! And make it user friendly !

**Developer response:** We appreciate your feedback, and we'll work on simplifying the process to load your card. Your input helps us improve and create a more user-friendly experience for all our customers. Thank you! Please email us at Support@PreLoadPLUS.com for more assistance.

### 1/5 — Worst app by Lowe’s (so far)

*2025-05-26*

My 4 month old baby could make a less buggy app.

**Developer response:** We're sorry to hear that you're experiencing issues with our app. Please contact our customer support team so we can work to improve your experience and make things right. Please email us at Support@PreLoadPLUS.com for more assistance.

### 2/5 — Hard to navigate

*2025-04-26*

This app should be more user friendly

**Developer response:** We appreciate your feedback and will take it into consideration to improve the app's navigation for a better user experience. Thank you for sharing your thoughts with us! Please email us at Support@PreLoadPLUS.com for more assistance.

### 1/5 — Worst App Ever

*2025-04-10*

This is the worst App ever, it’s absolutely useless.  98% of the time it will not verify your bank account or it gives you a message saying temporarily unavailable.  You can’t do orders online through Lowe’s that take more than 7 days to come in because they will just keep charging the card and they put a hold on the money initially so it makes it look like the card has no money on it.  Absolutely useless.  I have spent more hours on the India support line than I have getting the card to work.   Highly don’t recommend.

**Developer response:** We're sorry to hear about your experience and frustrations. We strive to provide a seamless and efficient service, and we apologize for any inconvenience caused. Please contact our customer support team for further assistance in resolving your issues. Please email us at Support@PreLoadPLUS.com for more assistance.

### 2/5 — ?

*2025-03-24*

Log in is a pain.

### 1/5 — Constant issues

*2024-12-17*

The card goes into a locked mode for  fraud prevention every time a return is credited back to the card. It takes days to get the card reactivated which holds my funds captive

### 1/5 — Can’t use it

*2024-06-27*

I put money on and I can’t use card

**Developer response:** We apologize your experience has not met your expectations. We strive for continuous improvement, and your feedback allows us to serve you and all of our customers more effectively! We're happy to look into this for you. Please email us at  support@preloadplus.com or call us directly at 885-515-5214.

### 5/5 — Very easy - rebates are great

*2024-03-28*

Makes managing a small team easy, and the 5% back is always a pleasant surprise each month!

**Developer response:** Thank you for your feedback, Matt! We're glad to hear that managing your small team is made easier with our app and that you enjoy the 5% back rewards. We appreciate your support! Thank you from the Lowe's PreLoad PLUS Support Team

### 1/5 — This is a nightmare

*2024-03-21*

The customer support, the card, everything about this is a pain in the neck.

**Developer response:** Can you please contact us 1-(866) 596-0611? Or email and provide us your customer ID at Support@PreLoadPlus.com so that we can reach out to you and assist.

## Frequently asked questions about Lowe’s Preload PLUS

### What does the Lowe's Preload PLUS app do?

The Lowe's Preload PLUS app is a mobile-based expense management solution for Pro customers. It allows users to manage their business finances, track purchases, and move money to team members in real-time. It is the companion app for the Lowe's Preload PLUS Card.

### What are the key features of the Lowe's Preload PLUS app?

Key features include flexible funding from credit, debit, or bank accounts, no credit check required for approval, real-time management of funds including purchase categorization and instant money transfers to team members, and a 5% discount on all Lowe's transactions.

### Is there a cost to use the Lowe's Preload PLUS app or card?

The Lowe's Preload PLUS app is a free companion application. The Lowe's Preload PLUS Card itself is described as a 'no cost, prepaid card solution' for Pro customers, implying no direct cost for the card or its basic usage.

### Who is the Lowe's Preload PLUS app intended for?

This app is designed for Pro customers, specifically business professionals and contractors who need a streamlined way to manage their cash flow and expenses. It helps reduce costs and improve productivity for both the business owner and their employees.

### How does the app help manage team members?

The app facilitates real-time management of funds, including the ability to instantly move money to team members. This allows for efficient distribution of funds for business expenses and simplifies payroll or reimbursement processes for your team.

## Version history (last 5 releases)

### 1.0.82 — 2026-01-15

Bug fixes and improvements

### 1.0.81 — 2025-12-18

Bug fixes and improvements

### 1.0.80 — 2025-10-28

Bug fixes and performance improvements.

### 1.0.79 — 2025-10-02

The latest version contains bug fixes and performance improvements.

### 1.0.78 — 2025-09-26

We update our app all the time in order to make your experience better. 
We polished a few things, fixed bugs and made some performance improvements.

## Apps similar to Lowe’s Preload PLUS

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pibank USA](https://appshunter.io/ios/app/pibank-usa/id6503067375) | 2.1 (178) | Free | Finance |
| [Currency Now](https://appshunter.io/ios/app/currency-now/id1525402900) | — | Free | Finance |
| [Banco Río Token](https://appshunter.io/ios/app/banco-rio-token/id1526318960) | — | Free | Finance |
| [Private Client Services](https://appshunter.io/ios/app/private-client-services/id1528067380) | 4.4 (10) | Free | Finance |
| [Azucko](https://appshunter.io/ios/app/azucko/id1529876100) | — | Free | Finance |
| [에이프로빗(APROBIT)](https://appshunter.io/ios/app/aprobit/id1524604860) | — | Free | Finance |

## More apps by Prepaid Technologies Company Inc

- [PaymentCardInfo](https://appshunter.io/ios/app/paymentcardinfo/id1421913130)
- [MyDashCard](https://appshunter.io/ios/app/mydashcard/id1535026150)
- [Dash Perks](https://appshunter.io/ios/app/dash-perks/id1588965184)
- [Digital Dash Solutions](https://appshunter.io/ios/app/digital-dash-solutions/id6445998366)

All apps by Prepaid Technologies Company Inc: https://appshunter.io/developer/1421913128

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*