# Lowe's TechConnect > Smart home device setup, connection, and troubleshooting support. (iPhone/iPad app by American Bankers Insurance Group, Inc..) - Source: https://appshunter.io/ios/app/lowes-techconnect/id1528042181 (this page in markdown: same URL + `.md`) - Developer: [American Bankers Insurance Group, Inc.](https://appshunter.io/developer/1758353661) - Category: Utilities - Price: Free - Rating: 2.86/5 from 14 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 92 MB - Languages: English, French, German, Italian, Japanese, Portuguese, Chinese, Spanish - Released: 2020-10-11 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/lowes-techconnect/id1528042181/reviews.md ## What is Lowe's TechConnect? Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues ## Key features - End-to-end smart home product support - Live U.S.-based tech specialist help - Device-specific how-to guides - Screen and camera sharing for diagnosis - Recommended articles for features and fixes ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/lowes-techconnect/id1528042181/reviews.md ### 1/5 — Doesn’t work, don’t bother *2026-06-13* App won’t get past the verification code sent via email. Tried a dozen times. ### 1/5 — Doesn’t work *2025-10-30* You cannot even register to use the app. I never seen something so bad. They will send you a confirmation code through email which will come through but when you enter the number they sent you it’s simply doesn’t move forward. And if you try to enter the number again, you will say the number is wrong. ### 1/5 — Not working *2025-10-23* Verification doesn't work no matter how many times the code is sent. No other way to crdtean account. ### 1/5 — App helps Lowes Not You *2022-12-29* Bottom line: the app, through a home network scan, gives Lowes access to data about the stuff you own and possibly more. The most innocuous use would be for (unlikely) device conflicts, followed by (ugh) marketing. Instead, use their website for any benefits that came with your purchase instead. Or if you truly want to both preserve a little privacy and (try to) use the app,*temporarily* connect both your mobile device and the item to a guest Wi-Fi network available on most routers. And then move them back to your personal more private network when you are done. The app doesn’t detect even up-to-date products purchased from Lowe’s. I purchased a Samsung SmartOven. Confirmed the oven and my phone were on the same network. The scan didn’t pick it up. Nor was it in product search. I am pretty experienced with home networking and IOT/SmartHome items. For thrills and giggles and let it scan my network. It said it found 23 items (looking at my router, that would include smart devices, computers, entertainment items, etc) but identified NONE OF THEM. I did a quick manual search for several items around my home — vacuum, carbon monoxide detectors, cams, Echo interactive devices, etc. Just for curiousity, since again, I had intensified the app as neither necessary, useful, or of a certain degree of harmlessness. The absolutely most useful feature in the app is the delete app account one. No telling about data retention, but at least you aren’t earmarked as active. **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ### 1/5 — App doesn’t work for me! *2022-09-26* I just purchased a Samsung side by side with family hub, Samsung smart dishwasher and Samsung smart microwave convection oven and your app can’t find those products in your system! They are all connected with the SmartThings app. What is going on? **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ### 2/5 — Wrong cord *2022-05-30* I received my Samsung double oven from Lowe’s but can’t use the oven because it came with the wrong plug. A 3 prong rather than what is used now, a 4 prong! Not happy, l’ve been without a stove for 2 months and still can’t turn my oven on. Please take care of this issue before l have you pick it up…. ## Frequently asked questions about Lowe's TechConnect ### What kind of devices does Lowe's TechConnect support? Lowe's TechConnect provides end-to-end support for smart home products, including installation, setup, connection, and troubleshooting. The app focuses on helping users maximize their connected home experience. ### How can I get help from a tech specialist with Lowe's TechConnect? You can get live help from U.S.-based tech specialists via call or chat directly through the Lowe's TechConnect app. This allows for immediate assistance with your smart device issues. ### Does Lowe's TechConnect offer guides for smart devices? Yes, Lowe's TechConnect offers how-to guides that provide tips and tricks to help you maximize your smart home. It also displays recommended articles based on your devices to learn features or fix issues. ### Can a specialist see my device to help diagnose issues with Lowe's TechConnect? Yes, Lowe's TechConnect allows you to share your smartphone screen or camera with a specialist. This feature aids in diagnosing smart device issues more effectively. ### What is the rating for Lowe's TechConnect? Lowe's TechConnect has a rating of 3.0 stars based on 13 ratings. This indicates a mixed user reception. ### Is Lowe's TechConnect available on Android devices? Based on the provided data, Lowe's TechConnect is supported on iPhone and iPod. Information regarding Android compatibility is not available. ### How often is Lowe's TechConnect updated? The latest version of Lowe's TechConnect is 3.454.0, and it was last updated on February 2, 2026. This suggests a recent and ongoing development cycle. ### What is the age rating for Lowe's TechConnect? Lowe's TechConnect has an age rating of 4+. This means it is suitable for children aged 4 and above. ## Version history (last 5 releases) ### 3.465.0 — 2026-07-01 Minor UI enhancements and bug fixes. ### 3.462.0 — 2026-05-14 Minor UI enhancements and bug fixes. ### 3.454.0 — 2026-02-02 Minor bug fixes and UI enhancements ### 3.445.0 — 2025-10-20 Minor UI enhancements and bug fixes. ### 3.435.0 — 2025-05-29 • Minor UI enhancements and bug fixes ## Apps similar to Lowe's TechConnect | App | Rating | Price | Category | | --- | --- | --- | --- | | [INERGY Connect](https://appshunter.io/ios/app/inergy-connect/id6444575395) | 3.3 (3) | Free | Utilities | | [AuraHome Control](https://appshunter.io/ios/app/aurahome-control/id6738940388) | 3.0 (2) | Free | Utilities | | [HZconnect](https://appshunter.io/ios/app/hzconnect/id1493250181) | 4.6 (792) | Free | Utilities | | [Ansque](https://appshunter.io/ios/app/ansque/id6449249960) | 3.7 (3) | Free | Utilities | | [casaIQ](https://appshunter.io/ios/app/casaiq/id6468032530) | 5.0 (3) | Free | Utilities | | [EdgeAnt](https://appshunter.io/ios/app/edgeant/id6749724358) | — | Free | Utilities | ## More apps by American Bankers Insurance Group, Inc. - [Pocket Geek Mobile](https://appshunter.io/ios/app/pocket-geek-mobile/id871299652) - [Pocket Geek Home](https://appshunter.io/ios/app/pocket-geek-home/id1410854379) - [OnTech Smart Support](https://appshunter.io/ios/app/ontech-smart-support/id1496052028) - [Vehicle Care by Assurant](https://appshunter.io/ios/app/vehicle-care-by-assurant/id1498986896) - [Assurant Virtual Inspection](https://appshunter.io/ios/app/assurant-virtual-inspection/id1588134685) All apps by American Bankers Insurance Group, Inc.: https://appshunter.io/developer/1758353661 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*