# Loyal Guests - Kiosk — Guest Concern & Redemption Log

> Digital log for tracking guest concerns, resolutions, and sending redemption codes. (iPhone/iPad app by BitLogic Solutions, Inc..)

- Source: https://appshunter.io/ios/app/loyal-guests-kiosk/id1200698325 (this page in markdown: same URL + `.md`)
- Developer: [BitLogic Solutions, Inc.](https://appshunter.io/developer/1200698324)
- Category: Business, Productivity
- Price: Free
- Rating: 3.70/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 16.6 · 9 MB
- Languages: American English
- Released: 2017-02-11
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/loyal-guests-kiosk/id1200698325/reviews.md

## What is Loyal Guests?

Loyal Guests Kiosk makes it simple to access your Loyal Guests customer information in-house. If you are looking for a mobile solution, check out our Loyal Guests - Manager app instead.

Loyal Guests moves guest issue tracking into the modern age. Gone are the days when a guest's name is difficult to find in a long list of issues kept in a binder. Loyal Guests provides a convenient means to track issues your restaurant guests encounter when visiting your establishment. Easy account configuration on the web allows complete customization to fit the unique needs of your business.

Features:
- Track name, date, issue, resolution, email, phone number, etc.
- Emails or text messages are sent to the guest with a redemption code to show next time they visit your establishment
- Search by name, email, phone number, or redemption code
- Scan guest QR redemption codes to retrieve their information quickly
- See related issues when the name, phone number, or email matches a previous issue

* Loyal Guests account is required for access to this app

## Key features

- Track guest name, date, issue, and resolution
- Send guest redemption codes via email or text
- Search by name, email, phone, or redemption code
- Scan QR redemption codes
- View related past issues for a guest
- Web-based account configuration


## Frequently asked questions about Loyal Guests

### What is Loyal Guests Kiosk used for?

Loyal Guests Kiosk is a business tool designed to log and track guest concerns and their resolutions. It also facilitates sending guests redemption codes for future visits.

### How does Loyal Guests Kiosk help manage guest issues?

It digitizes the process of tracking guest issues, allowing staff to easily record details like name, date, issue, and resolution. This replaces traditional manual logging methods.

### Can Loyal Guests Kiosk send codes to guests?

Yes, the app can send emails or text messages to guests containing a redemption code. This code can then be presented on their next visit to your establishment.

### How can I find a guest's information in Loyal Guests Kiosk?

You can search for guest information using their name, email address, phone number, or a specific redemption code. The app also allows scanning QR redemption codes for quick retrieval.

### Does Loyal Guests Kiosk require an account?

Yes, a Loyal Guests account is required to access and use the Loyal Guests Kiosk app. Account configuration is done on the web.

### What devices is Loyal Guests Kiosk available on?

Loyal Guests Kiosk is available on iPhone and iPad devices.

### How often is Loyal Guests Kiosk updated?

The latest version of Loyal Guests Kiosk is 3.3.1, and it was last updated on November 8, 2025. This indicates regular maintenance and updates.

### What is the user rating for Loyal Guests Kiosk?

Loyal Guests Kiosk has a rating of 3.7 stars based on 3 user ratings. This suggests a generally positive but mixed user reception.

## Version history (last 5 releases)

### 3.3.1 — 2025-11-08

- Bug fixes and performance enhancements

### 3.3.0 — 2025-04-08

- New app icon and name
- Bug fixes and UX enhancements

### 3.2.0 — 2025-02-05

- Account Referrals page
- Bug fixes and UX enhancements

### 3.1.2 — 2024-01-11

- Bug fixes and UX improvements

### 3.1.1 — 2023-08-07

- Bug fixes and UX improvements

## Apps similar to Loyal Guests

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Zenput Labels](https://appshunter.io/ios/app/zenput-labels/id1400608567) | 2.2 (26) | Free | Business |
| [Olo Expo](https://appshunter.io/ios/app/olo-expo/id6446373381) | 3.5 (2) | Free | Business |
| [Workstream Hire](https://appshunter.io/ios/app/workstream-hire/id1456210037) | 2.9 (66) | Free | Business |
| [Crunchtime Reconciler](https://appshunter.io/ios/app/crunchtime-reconciler/id996610537) | 4.8 (40) | Free | Business |
| [Crunchtime Counter](https://appshunter.io/ios/app/crunchtime-counter/id970181080) | 4.8 (367) | Free | Business |
| [Zenput](https://appshunter.io/ios/app/zenput/id657230654) | 3.4 (82) | Free | Business |

## More apps by BitLogic Solutions, Inc.

- [Week at Work](https://appshunter.io/ios/app/week-at-work/id1387327925)
- [Week at Work Kiosk](https://appshunter.io/ios/app/week-at-work-kiosk/id1492519180)
- [Loyal Guests - Manager](https://appshunter.io/ios/app/loyal-guests-manager/id6741610105)

All apps by BitLogic Solutions, Inc.: https://appshunter.io/developer/1200698324

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*