# LSNB Mobile — user reviews

> 88 indexed App Store user reviews of LSNB Mobile by Lone Star National Bank, rated 2.20/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/lsnb-mobile/id417253880/reviews
- App overview in markdown: https://appshunter.io/ios/app/lsnb-mobile/id417253880.md
- Rating breakdown: 5★ 18 · 4★ 3 · 3★ 0 · 2★ 5 · 1★ 45

## Newest reviews (16 of 88)

### 2/5 — Bring Back Helpful Notifications

*2025-09-20*

The previous app had a function where I would get a text anytime there was a charge over $20. This was really useful when it came to combating fraud. I’ve had my card cloned before, and I’m glad this feature was available. 

Now, you get notifications of the day’s transactions at midnight, and you have to get into the app the actually see what they are.

### 2/5 — Littered with Bugs

*2024-08-17*

Since the updates, many of the features like Transfers do not work. It’s been very frustrating and has caused major inconveniences.

### 1/5 — Might close an account

*2024-08-17*

I can’t even make bank transactions

### 1/5 — Slow

*2024-08-17*

Such a slow app and works about half the time. I try transferring money and I just get a grey screen.

### 1/5 — New update

*2024-08-16*

After the app got updated, I’ve noticed that when attempting to transfer funds to another account, the app just stays loading and never continues to the next step of making a transfer. Please fix this issue, application was fine before the update. New update was unnecessary and only the only difference was the layout.

### 1/5 — Horrible update

*2024-08-16*

i can’t make no transfers between accounts it just freezes on a blank screen when i try, it looks nicer but it’s buggy and it’s very inconvenient

### 1/5 — Worthless

*2024-08-16*

App was slow before but now it’s worthless . Might close account and get a different bank

### 1/5 — App doesnt work

*2024-08-16*

App worked fine before update, now it wont even open anything and just stay at a gray screen…tired if this bank

### 1/5 — New update HORRIBLE

*2024-08-15*

ugly ugly new update, been calling
customer service for the longest and they don’t pick up, new updates locked my card &’ now i cant seem to unlock it from the app horrible

### 1/5 — Update is useless

*2024-08-14*

My old app was working just fine, but since the new update came out I decided to update it. It was the worst mistake ever. The app doesn’t even work now! I don’t have time to go to the bank and deposit checks which is something only the app offered that you can’t do online. Tried calling and no one answers, I wonder why? If you all don’t fix this ASAP, I am taking my business elsewhere. We get lousy interest rates on our cash anyway, although I bet they are keeping 99% of the interest your money makes. It’s no wonder why they keep building new locations. They are keeping our money and throw us a few cents each month.

### 1/5 — Review

*2024-08-14*

App is no good! Always have problems logging in takes forever to open up the card management section even with the “new” update it still takes forever to do it all

### 1/5 — Omg

*2024-07-27, version 5.1.5*

It is a huge struggle with this app it’s annoying this app needs a lot of work it’s so slow just to log in and I’m getting kinda tired of the bank taking so long get current with the money that gets taken out

### 1/5 — Logging in the old way is a lot better

*2024-03-13, version 5.0.4*

Terrible app

### 1/5 — Horrible!

*2024-03-09, version 5.0.4*

Absolutely horrible app experience. Will be switching banks as a result. It’s inexcusable in this day and age.

### 1/5 — Mobile Check Deposit doesn’t work

*2024-02-29, version 5.0.4*

I was so wanting to be happy with LSNB, but I can’t be if I’m forced to drive to the bank to deposit a check. I guess it’s back to a national chain.

### 1/5 — Trash!!

*2024-02-21, version 5.0.4*

This app is trash, doesn’t work properly, gives me headaches
Trash!!!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — HORRIBLE

*2026-05-03*

This app never works. I can never check my account. It’s always “processing” so you never really know how much money you have. Literally the worst app I have ever used.

### 1/5 — Personal accounts

*2025-09-04*

BAD The app does not show the real balance and it takes 2 business days for the deposits/debits to show.  Very disappointing. I’m really thinking taking my business somewhere else., and I been a customer for 25 years. So sad that LSNB does not take good care of their customers.

### 1/5 — Worked fine before the update

*2025-04-24*

Used to like this app before the update now I don’t like it. Always asks for account number, before it was auto account number just enter password. Not a fan of this app now!

### 1/5 — Very bad app

*2025-02-06*

App is always glitching and never loads. Never shows correct amount of deposits. All around bad app!

### 1/5 — New update

*2024-08-20, version 4014.1.2*

I can not open my Zelle browser since the new update.

### 1/5 — new update 8/18/2024

*2024-08-19, version 4014.1.2*

zelle doesn’t work and nothing much has changed besides making things harder.

### 1/5 — New update is garbage

*2024-08-18*

Old app was fine. No need for this buggy update. Nothing but issues and problems since I got it. Fix this or I will move all my money to Ally Bank. I was already wanting to.

### 1/5 — Please fix the app

*2024-08-18*

This new update does not allow me to make deposits or transfers at all! It just takes me to a blank screen. Please fix this ASAP

### 1/5 — I just can’t with the new update

*2024-08-17*

I can’t even log in to my Zelle or do anything with it

### 1/5 — New app Broke Zelle

*2024-08-17, version 4014.1.1*

New app looks nice, but Zelle doesn’t work. I don’t have time to go to the bank.

## Most praised reviews (10 highest-rated)

### 5/5 — App update

*2025-07-18*

This app update is pretty good, some getting used to but I like it.

### 5/5 — NEW UPDATE

*2024-09-08*

absolutely love the new update! everything is so easy to access with a new sleek and modern design. Less bugs in my opinion and everything works more smoothly, the snapshot is the best part of the app too. 5/5

### 5/5 — Love the new app!!!

*2024-08-17*

This new app is AMAZING! I love all the new features.

### 5/5 — Great app!

*2024-08-12, version 5.1.5*

Works great!

### 5/5 — Love it!

*2022-01-15, version 5.0.2*

Very user friendly. I have no issues with Face ID log in. I love it!

### 5/5 — Great app

*2018-09-21, version 4.5.1*

Easy and convenient to use

### 5/5 — Now works after update.

*2017-08-13, version 4.2.0*

Able to open app. Thank you for fixing the problem. Praise The LORD.

### 5/5 — Review

*2017-02-21*

I love the the latest features including mobile check deposits, person to person transfers and bank to bank transfers. I like that there is an option to apply for a loan using my phone. All these features make it easier to do my banking on the go.

### 5/5 — Great app

*2015-06-05, version 3.0.2*

Everything good about this app just one problem the touch print won't work I've set it up within the app and worked but to login it give me error so I have to punch in code manually

### 5/5 — The update is amazing!

*2013-11-02, version 2.0.0*

Amazing app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
