# LTA Courtside — user reviews > 77 indexed App Store user reviews of LTA Courtside by LTA Operations Limited, rated 4.60/5 from 115 ratings. - Source: https://appshunter.io/ios/app/lta-courtside/id6741875070/reviews - App overview in markdown: https://appshunter.io/ios/app/lta-courtside/id6741875070.md - Rating breakdown: 5★ 101 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 10 ## What do users think of LTA Courtside? Overall sentiment: negative **Pros** - 👍 Seamless experience - 👍 Easy to use - 👍 Hassle-free ticket transfer **Cons** - 🐛 Not user-friendly - 🐛 Complicated ticket purchase process - 🐛 Confusing registration - 🐛 Tickets not showing up - 🐛 Poor customer support - 🐛 Unintuitive app **Commonly reported bugs** - Tickets not activated - Account issues - Login problems - Compatibility issues **Most requested features** - Simplify ticket purchase process - Improve user experience - Provide better customer support - Allow PDF ticket delivery ## Newest reviews (19 of 77) ### 1/5 — pain in the *2026-06-14, version 2.0.0* why can’t you send tickets as pdf, like everyone else? ### 1/5 — App *2026-06-13, version 2.0.0* I find this app totally frustrating cannot add recipients to the contact list . What if recipient does not have smart phone ??? ### 1/5 — Pathetic *2026-06-12, version 2.0.0* To go to this extreme to access tickets is “LTA ‘gone crazy’ ### 1/5 — Useless *2026-06-11, version 2.0.0* A place to hold your tickets and look at yesterday’s news. No other sections of the app worked. No live updates. Match results were all for last years tournament. Weather updates - it rained all day and there was no play but this section reported ‘no rain delays’ for the entire day. ### 1/5 — Awful app *2026-06-11, version 2.0.0* Create an account on ticketing website to buy tickets, no option to create username, get tickets and website says you NEED to download this app to get your tickets, go to app and can’t log in as no username exists. Try to find username through app - No match found. Try to reset password - No match found. Use alternative website to find out details and finally log in to app with details, go to tickets section - This page cannot be loaded… ### 1/5 — Too complicated for a ticket app *2026-06-10, version 2.0.0* Crazy complicated to get a ticket. Why? Everyone else just sends a ticket via email. This app takes ages to set up, it’s ridiculously complicated to give a ticket to someone else who is then forced to get the app. Terrible and a reason to avoid LTA events ### 1/5 — Awful app *2026-06-10, version 2.0.0* There is no contact details of there are problems accessing my account and tickets even though they are paid for ? How can I speak to someone ?? ### 1/5 — Can’t log out *2026-06-09, version 2.0.0* Can’t find the log out / sign out button ### 1/5 — Complete pain *2026-06-08, version 2.0.0* Overcomplicated and drives you mad ### 1/5 — Example of no choice *2026-06-07, version 2.0.0* Completely user unfriendly app, not predictable, not logical, really time consuming experience. Clear example of limited market competition. ### 1/5 — Horrible app *2026-06-06, version 2.0.0* It won’t let you open to logged in sort off has a very bad tracking that the browser won’t let you open if you don’t open your safety door for them to steal your details and still can’t access the ticket. Very frustrating annoying and scam app ### 1/5 — UX hell *2026-06-05, version 2.0.0* Just ridiculously awful. Username ( hangover from LTA Tickets app? ) actually now serves no function except confusing matters . No option to print tix - even via screenshot - for those with last years phone and ageing battery. This doesn’t need MI5 security for gods sake! Navigation assumes a lot of knowledge of current conventions and fashions. Nothing wrong with simple menus you know! ### 1/5 — Awful App *2026-06-03, version 2.0.0* This is just way too complicated just to retrieve tickets. Downloaded and deleted the app over 10 times and it just kept crashing on the phone. In the end had to download the app on an iPad to be able to create the account which I could then eventually use to login on the phone. Ridiculous App. ### 1/5 — Unable to change email in App *2026-05-29, version 2.0.0* Mis matching emails means tickets can’t be downloaded. The ability to change your email is not available and a lot of time and stress involved in putting this right!! ### 1/5 — Why Not Paper Ticket *2026-05-26, version 2.0.0* My daughter very kindly bought two tickets so my wife and I could go to Queens. OMG - I received an email - They want me to download an App and then open/register an account, during which process I have to decide if I am male female or other or 'prefer not to say'! No sign ofcantbtickets though thecemail tells me my daughter transferred them to me. This is like being stuck in a maze goingbround in circles. Why not email a bar coded ticket which can be printed or a paper ticket already printed?? ### 1/5 — Terrible app *2026-05-21, version 2.0.0* Cant see my tickets, done everything they said to do, no help. Useless apo ### 1/5 — Ticket sales *2026-05-20, version 2.0.0* An absolute joke ### 1/5 — Email says I can download my ticket now *2026-05-20, version 2.0.0* The email you sent me says I can download my ticket now, but when I sign into your app, it says I have to wait 48 hours before the tournament. What the heck? Don’t send misleading information. ### 1/5 — Massively over complicated ticketing system *2026-05-18, version 2.0.0* I’ve paid for tickets, have a confirmation of them, created at least 3 more accounts, downloaded an app, but the tickets are nowhere to be seen ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute garbage *2026-06-24, version 2.0.0* I want to cancel tickets and ask for refund. The site is designed specifically hard to cancel any ticket or purchase made a while ago. I still don't know how to do it and I have three sites linked to LTA open. This is predatory behaviour. My membership will be cancelled. Absolute garbage the entire experience. Is like going to Mars. Beggars and crooks I see here. ### 1/5 — Tickets *2026-06-23, version 2.0.0* This doesn’t work ### 1/5 — Ticket transfer for queens doesn’t work *2026-06-21, version 2.0.0* Very poor app ### 1/5 — Option to buy more tickets not available *2026-06-21, version 2.0.0* Cannot see option to buy more tickets if a friend wants to join me ### 1/5 — Rubbish *2026-06-20, version 2.0.0* Doesn’t work - going to miss out on finals day for major event as my tickets aren’t appearing in the app ! ### 1/5 — Tickets not on App *2026-06-20, version 2.0.0* I have tickets for Eastbourne and for Wimbledon but I’m not able to access them on the App. The problem seems to be that I have two emails and the App won’t let me change between them. ### 1/5 — Awful data mining *2026-06-17, version 2.0.0* What a terrible app! Forced to join it to access tickets and all so LTA can mine my information to send me junk. Rubbish! ### 1/5 — Hopeless *2026-06-17, version 2.0.0* Tried to get my tickets several times without success, contacted ’support’ each time - no help whatsoever!! Will have to get into the venue using the email I received 🙏🏼 ### 1/5 — Poor *2026-06-16, version 2.0.0* I can’t even sign up for an account & it keeps crashing & resetting the registration form to blank! Nobody to speak to for advice!! ### 1/5 — Can’t find my ticket *2026-06-15, version 2.0.0* I downloaded the app & transferred my ticket & said I would be able to access it 48 hours ahead I thought. Now I can’t find it! Why can’t it be on the LTA app instead of courtside. ## Most praised reviews (9 highest-rated) ### 5/5 — Tickets for Eastbourne *2026-06-24, version 2.0.0* A great service. Easy to use for someone who’s not that technologically gifted!😂 ### 5/5 — Tickets *2026-05-13, version 2.0.0* Didn’t realise I needed to download the app so I could get the tickets should have an option for tickets to be emailed. ### 5/5 — Very user friendly *2025-06-11* Seamless experience to get my tickets. Really enjoying the new app ### 5/5 — 👍 *2025-06-11* Super easy to use! All the event information was clear and easy to access. Transferring tickets was really easy and hassle-free. ### 5/5 — Great improvement! *2025-05-31* Really easy to use. All the information I needed. So much better than the old one!! ### 4/5 — Waiting for Activation *2025-06-13* I bought 5tickets for Queens today, and transferred 4of them to friends, who have successfully activated. My own remaining ticket has not yet been activated!! ### 2/5 — Bookings *2025-09-06, version 1.0.3* Can’t even book a single court ### 2/5 — Not easy to use *2025-06-25, version 1.0.3* App isn’t intuitive or user friendly ### 2/5 — Complicated *2025-06-23, version 1.0.3* Why oh why can’t the ticket transactions just be straightforward like other purchases on other websites. Now we have to have a degree to purchase even a Ground pass. PLEASE simplify the transactions for next year. As for the colour zones what a waste of time for the staff. Tennis spectators surely know we must only get up & leave our seats at the players changeover time & never in the middle of a game?? What a crazy idea to have a colour zone on every seat- oh dear- common sense has gone out of the window. I have worked at Devonshire Park & now just a punter -since 1971. Please bring back simplicity & common sense. Once I manage to enter the champs I so look forward to my attendance this week. Thank you for your time in reading this review. 🎾🎾🎾🎾🎾🎾🎾🎾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-16.*