# Lucidchart — user reviews > 618 indexed App Store user reviews of Lucidchart by Lucid Software Inc, rated 4.60/5 from 5,324 ratings. - Source: https://appshunter.io/ios/app/lucidchart/id611543423/reviews - App overview in markdown: https://appshunter.io/ios/app/lucidchart/id611543423.md - Rating breakdown: 5★ 4,356 · 4★ 463 · 3★ 128 · 2★ 85 · 1★ 288 ## What do users think of Lucidchart? Overall sentiment: negative **Pros** - 🚀 Intuitive interface - 👍 Great for creating diagrams and flowcharts - 💡 Useful templates and shapes **Cons** - 🐛 Frequent crashes and bugs - 🔒 Locked features behind paywall - 👎 Poor mobile experience compared to web version - 🚫 Not available for individual users, only teams/enterprises **Commonly reported bugs** - Inability to save or access documents - Unresponsive controls and UI elements - Compatibility issues with newer iOS versions **Most requested features** - Offline mode - Better Apple Pencil support - Ability to export to more formats - Improved text editing functionality ## Newest reviews (19 of 618) ### 2/5 — Can’t use the app on iPad *2026-04-07, version 4.0.8* Mobile and desktop versions only, and limited editing once you’ve already created a map without upgrading from a personal account ### 1/5 — No single user access *2025-12-09, version 4.0.7* The decision to make the app exclusive to Team and Enterprise users is boneheaded and greedy. I used to use this app on the go often and it was nice to be able to access my projects when not at my computer and not have to navigate it on my mobile browser. Now any of us on individual plans are screwed. Thanks Lucidchart. ### 1/5 — Stupid developers *2025-12-07, version 4.0.7* Why should I pay for a product only to not be able to use the app version because of their greed in only allowing enterprise users access to it. Ditching this app and my subscription ### 1/5 — Misleading *2025-11-01, version 4.0.7* App is only for enterprise and team users, all other peasants must use their website which continually crashes on mobile, or is so full of glitches nothing lays out properly. Stick to Miro for your flow charting. It works and so does their app. ### 1/5 — Frustratingly locked for education users *2025-10-26, version 4.0.7* It’s really frustrating that the app version is not available for educational users. Seems pointlessly locked. ### 1/5 — アプリ版ログインできない *2025-09-30, version 4.0.7* GoogleやAppleアカウントでログインしようとすると、「ほにゃららユーザー利用いただけます」的な文言がどう出てきますが、アプリのログイン画面に戻される。 ### 1/5 — Needs to have an app option *2025-09-29, version 4.0.7* Browser incompatibility issues would be remediate if they simply offered an app version! I’m not disabling my browser plugins for this one site! Even on mobile devices can’t login to the gov account! ### 2/5 — Not working on ipad *2025-09-11, version 4.0.6* Not working on ipad ### 1/5 — For business as a team or company *2025-09-06, version 4.0.6* Can’t use it others ### 1/5 — Decepcionante *2025-09-05, version 4.0.6* Realmente no entiendo la idea de tener una aplicación si únicamente va a ser para las personas que tengan empresa. Si ya tiene la aplicación desarrollada porqué prohibir el acceso a los que tenemos el plan individual es ilógico. Ni modo ahora a pagar a otra app para poder utilizar con mi iPad. ### 1/5 — Used to be good *2025-07-30, version 4.0.6* It was great until they paywalled the app. ### 1/5 — Teams Only *2025-07-26, version 4.0.6* Do not download if you are on any individual plan. It won’t let you in. ### 1/5 — Not available *2025-07-11, version 4.0.6* Not available for individuals on iPad ### 1/5 — MALA *2025-07-10, version 4.0.6* Solo sirve para planes enterprise. ### 1/5 — Paid accounts won’t work *2025-07-09, version 4.0.6* If you are a paying individual user you can’t use this app. ### 1/5 — Can’t even log in. *2025-06-29, version 4.0.6* That’s it. ### 1/5 — Paying customers can’t use it *2025-06-27, version 4.0.6* I have a paid subscription but cannot use the app because it is for ‘team and enterprise’ users. I have a small business and don’t require a team or enterprise account. Additionally, the web app is always suggesting I upgrade my subscription. I guess it is time to start looking for alternatives. It’s a shame, because I generally like the software. ### 1/5 — STAY AWAY! Frustrating Experience - Critical Features Locked Behind Paywall, and Even Paid Features *2025-06-23, version 4.0.6* I was working on a large, complex chart in Lucidchart and tried to break it into sections using layers. That approach didn’t work as expected, so I deleted the layers—only to realize that it took critical parts of my chart with it. Here’s the catch: you can only “undo” via something called Revision History, which is locked behind a paywall. It’s an intentional and greedy design choice. So I upgraded my plan, just to fix this one issue and then downgrade again. But even after upgrading, Revision History failed me—none of my versions from just a few days ago were accessible. My work was gone. To make matters worse, I discovered that this exact issue was raised over three years ago in Lucidchart’s community forums. Back then, version history did work for the affected user. Today, despite years of feedback, they’ve chosen not to improve the functionality. If anything, it’s worse. Lucidchart’s editorial and product decisions seem more focused on catching users in traps than supporting them with intuitive, reliable tools. STAY AWAY from this product. When something goes wrong—and it will—you’ll find that essential recovery tools are either paywalled or broken. ### 1/5 — Doesn’t work *2025-06-11, version 4.0.6* Won’t let me sign in ## Most critical reviews (10 lowest-rated) ### 1/5 — Not for Individual Users *2026-06-03, version 4.0.9* I have been evaluating flowcharting solutions and really enjoyed using Lucid on the web. I installed the app and found that I must be a paid Team or Enterprise user to use it. I was considering paying for Lucid’s Individual plan because I really liked the service however, I don’t like how the web page works on my mobile devices. Because I do not have access to the app as an Individual user, I’ve decided not to subscribe to Lucid and will be choosing a different solution that allows the use of their App at a reasonable price. ### 1/5 — Doesn’t work unless enterprise *2026-05-28, version 4.0.9* As a paid individual user you can’t use the app. Not sure why developers don’t allow access to paid users ### 1/5 — Useless *2026-05-16, version 4.0.8* This application is a waste of time, unfortunately. It is free. When you download it, you are asked to create an account. After doing so, you are informed that the app is only for teams. You effectively cannot use it at all. ### 1/5 — You hurt your paid customers *2026-05-14, version 4.0.8* You removed my ability to use the iPad app even with a PAID account. There for, you lost a 5+ year paid user. Horrible decision you made, and you blame Apple for hurting your loyal customers, when the decision was yours. Shameful. ### 1/5 — 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 *2026-05-11, version 4.0.8* This app used to work for Free Tier users. You pricks locked it behind paid and enterprise accounts for NO reason other than greed. I was a paying customer on and off as needs arise but now I refuse to renew out of principle. ### 1/5 — ログインできません *2026-02-28, version 4.0.8* ブラウザ版をPCで使ってとても気に入ったのでスマホにも…と思い、アプリを入手しましたが、Googleアカウントでログインしようと何度試みてもログイン前の画面に飛ばされます。iPhoneです。どうにかしてください。 ### 1/5 — Doesn’t work without paying *2026-01-13, version 4.0.8* First flowchart app to pop up and it doesn’t even work just tells you to use their desktop version. What a waste of time. ### 1/5 — Nicht nutzbar *2026-01-13, version 4.0.8* S.o. ### 1/5 — Not free. Misleading and scummy. *2026-01-02, version 4.0.8* I tried using the website but it couldn’t do simple tasks because it doesn’t use the iPad’s native editing features (select all, cut, copy, etc). and I thought that the app might do a better job of implementing basic editing functions. I’ll never find out because you need to be a paid user for the privilege of using the app. Yet, the app is listed as “free”. ### 1/5 — iOS app version? *2025-12-21, version 4.0.7* I love Lucidchart and have used it throughout the years. But what I truly need is the iOS/native version for iPad. It’s a pity for an organization at Lucidchart size to limit that version to Teams and enterprise! I’m already paying for the app as individual. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2025-06-28, version 4.0.6* Ok ### 5/5 — Good *2024-05-04, version 3.6.4* Good ### 5/5 — Se mamaron *2023-04-20, version 3.5.15* Esta con ganas la nueva actualización, está muchísimo mejor que antes, todos los problemas que tenía antes con esta aplicación lo resolvieron eficientemente. Wow increíble. Alch está cm. ### 5/5 — Muy practico *2023-01-29, version 3.5.14* Manera rapida de hacer esquemas y presentaciones ### 5/5 — OK *2022-05-24, version 3.5.10* Very good ### 5/5 — Es perfecta *2022-03-27, version 3.5.10* Súper fácil de usar, y no tienes que pagar para acceder a las funciones ni para descargar el archivo, se expande la hoja tanto tu quieras 10 de 10 ### 5/5 — Best app ever *2022-02-24, version 3.5.9* Search up doggo chart and catto chart ### 5/5 — Awesome *2022-02-18, version 3.5.9* Originally saw this via the meme vids thought it was funny and watched more, got curious and watched their tutorials and now decided to download really enjoying 10/10 recommend -iPhone ### 5/5 — Gif *2022-01-17, version 3.5.8* Difícil de mexer ### 5/5 — 5 star *2021-12-24, version 3.5.8* Very intuitive interface --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*