# Lucky Jackpot Hit — user reviews > 44 indexed App Store user reviews of Lucky Jackpot Hit by PEAKVIEW HARBOUR STUDIO LIMITED, rated 4.70/5 from 2,441 ratings. - Source: https://appshunter.io/ios/app/lucky-jackpot-hit/id6480441166/reviews - App overview in markdown: https://appshunter.io/ios/app/lucky-jackpot-hit/id6480441166.md - Rating breakdown: 5★ 2,099 · 4★ 157 · 3★ 52 · 2★ 38 · 1★ 95 ## What do users think of Lucky Jackpot Hit? Overall sentiment: mixed **Pros** - 💰 Real money payouts - 👍 Easy withdrawal process - 🎰 Fun and engaging slot games **Cons** - 🐛 Technical issues with jackpot spins - ❌ Unresponsive customer support - 🤔 Inconsistent app changes **Commonly reported bugs** - App crashes during jackpot spins - Withdrawal issues and delays - Sudden changes to app functionality **Most requested features** - Improved jackpot payout transparency - Better customer communication channels - More game variety and bonuses ## Newest reviews (10 of 44) ### 2/5 — Finally hit the Jackpot spins and didn’t get paid *2024-08-30* You have to have 20 tickets to play the jackpot spins that you receive from making purchases. I hit all 3 jackpot symbols and took screenshots as well as a screen recording and sent it into the email address I was directed to but no response so far. It’s been over a month! I’m very disappointed in this and considered deleting the app but then I’ll have no resolve to do anything about it. ### 4/5 — Not able to play anymore *2024-08-14* I have cashed out twice. Once for $84 and another for $37 and received the payment on PayPal within minutes. I have a balance but I’m not able to login and keep getting error message saying not available in my location. I really enjoy playing and hope this can be fixed. Frustrated **Developer response:** Dear player, we have received your feedback. We sincerely apologize for the situation you have faced. Please reach out to our support service at email address Jackpotgo@outlook.com. Rest assured, our dedicated support team is committed to assisting you with any issues or misunderstandings you may have. Thank you for supporting our game. ### 4/5 — I never do these but *2024-07-31* I never write reviews but I have to give it to this game they actually pay out unlike others that claim to but never do and there really isn’t a limit to do so and I have only ever waited over night to receive my funds. It is a fun way to make some money and yes if you don’t put some in here and there you won’t have enough to spin until you collect free sc over a few days span but it’s a fun game! Only downside is a good bit of these slots are very tight but you get that at the real thing too if not worse there so yes download it you will love it. And yes I am a real person yall lol ### 3/5 — It pays *2024-07-11* I made $1.80 so far I just started this game but it didn’t pay right then and there I paid like the next night to PayPal Update it did pay the first time and it still does it’s just now before you can hit it send unnecessarily adds in the middle of a spin and I don’t win ### 5/5 — SO BAD *2024-07-09* I was playing earlier today and i earn the voucher for thejackpot spin!! The one in the lower right side in the app and i hgot the diamonds! The three of them.. i was so excited 🤩JACKPOT🤩 so when you get that, there’ll be a lot of magician’s hat and you have to pick to define how much how much you win… and i open the mini.. and after that it suddenly go back to the app main Home/menu.. and i was waiting for it to show the money i won but nothing come up to my balance!! I checked my paypal but it’s nothing there too!! So bad!!!!😩😩i dont know if its a scam or just a maintenance/app issue.. contact the support already and wait for there response.. **Developer response:** Dear player, we sincerely apologize for the situation you have faced. The support will assist you to solve the issue after checking. They are committed to assisting you in resolving any concerns or misunderstandings you may have. Your satisfaction is our top priority. Thank you for your understanding and patience. ### 5/5 — It pays *2024-07-07* I made $1.80 so far I just started this game but it didn’t pay right then and there I paid like the next night to PayPal ### 3/5 — Jackpot customer service *2024-07-05* I’ve been playing the game for a little little bit now and I’ve cashed out once before, but the game for money or gold, you win tickets that you can use to spend for jackpot well ice used them a few times and never won anything well this time I won and it took me to another page and then jackpot and then it froze up on me and took my tickets. Never gave me my jackpot and I’ve been trying to get all customer service now, 24 hours straight and no response. **Developer response:** Dear player, we sincerely apologize for the situation you have faced. The support will give you the explanation after checking the issue. They will assist you to solve the issue if there are any error data. They are committed to assisting you in resolving any concerns or misunderstandings you may have. Your satisfaction is our top priority. Thank you for your understanding and patience. ### 2/5 — So confused! *2024-07-03* So, I won real money on this app and withdrew with no issue and it instantly became my favorite app! Then the second time I won, it told me I now need to be verified… I try but it won’t take a clear picture of my ID. I’ve emailed to no response then trouble shooted myself.. I shared the app to my other phone and it says my email doesn’t exist? So, I signed in as guest and it’s NOT even the same app? Even though I shared directly from here and made sure it was 100% the same as the one I downloaded. So, I logged out and tried to log back in and it won’t let me. So, I’m out almost $100 of my winnings? **Developer response:** Dear player, We sincerely apologize for the situation you have encountered. Please reach out to our support service at email address Jackpotgo@outlook.com. Rest assured, our dedicated support team is committed to assisting you with any issues or misunderstandings you may have. Thank you for supporting our game. ### 2/5 — Changing my rating *2024-07-01* This app will bleed you slowly and repetitively, they will literally stop a spin, mid spin to try and get you to recharge which drives me insanely crazy. They do offer several different little bonuses but unless you purchase a larger package like 20+ forget about seeing a win. I had gotten some faith when I did catch two wins, but I haven’t seen anything since the two wins and have deposited several times after. The first payout was fairly quick only 4 hours, the second payout took almost 24, it’s so amusing to see instant cash out then they tell you 7-10 business days. It didn’t take that long either time but still, they don’t need 7-10 business days to take funds ever. I might keep it around but I don’t really know, it just kinda feels like a lot of pay for little reward **Developer response:** Dear player, we sincerely apologize for the situation you have faced. Please reach out to our support service through the in-game channel. They are committed to assisting you in resolving any concerns or misunderstandings you may have. Your satisfaction is our top priority. Thank you for your understanding and patience. ### 5/5 — Redemption is legit & VERY FAST from my personal experience *2024-06-26* I was skeptical at first when I read some of the reviews but I took a chance anyway and I cashed out my winnings of $92 to my PAYPAL yesterday and received my payment this morning! But like I said this is my PERSONAL EXPERIENCE!! Good Luck Everyone!! Thanks to the creator for being an honest person and actually pay out the winnings unlike other games I’ve tried!! This is a REAL REVIEW ALSO!! I don’t usually do reviews but I had to do one for this game just because of the bad reviews I read!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2024-08-20* After depositing money, winning some I tried to redeem $100 and I was asked to submit drivers license and selfie. I then discover that they need 7 days, and there is no nonAI support. They don’t even have my PayPal or other programs to pay me with. Now I’m being asked to submit issue by AI, but it’s a dead link and no contact information is provided. UPDATE-Casino no longer offers SC only coins so it’s useless . Not sure what happened but this is not the same casino from a month ago. What happened? **Developer response:** Dear player, We sincerely apologize for the situation you have encountered. Please reach out to our support service at email address Jackpotgo@outlook.com if you don't submit a ticket through the game channel successfully. Rest assured, our dedicated support team is committed to assisting you with any issues or misunderstandings you may have. Thank you for supporting our game. ### 1/5 — Don’t play *2024-07-23* On this site you earn tickets for a jackpot spin. If you spin and get 3 diamonds you pick hats for which jackpot you win. I won the major and the site kicked me off the page and never received the money. The site refuses to look back and pay the jackpot. They kicked me off the page so quick that I only saw the lowest jackpot and it was over $1000 , so the major was a nice size jackpot. So this sight is a bunch of thieves !!!!!!!!!! Will not even look into the issue unless I pay them money for there site robbing me of thousands of dollars. Also if they ever go back and look at the spin everyone knows they can see I hit the 3 diamonds which is automatically a jackpot. They are thieves !!!!!!!!!!!!! I also told them what time which was between 7:00-7:10 in the morning eastern standard time and it was July 22nd They refuse to look into the issue **Developer response:** Dear player, we sincerely apologize for the situation you have faced. Please reach out to our support service through the in-game channel. They are committed to assisting you in resolving any concerns or misunderstandings you may have. Your satisfaction is our top priority. Thank you for your understanding and patience. ### 1/5 — Weird tricky game *2024-07-20* This game was pretty much my addiction as soon as i got it, i was winning bonuses after bonuses but then i started losing & losing a lot , so i gave the app a break but when returning to the game, it seems like the whole game had changed new theme and concept , the REAL MONEY i was depositing into my PayPal seems to be Gold coins instead of SC & the games i enjoyed playing were gone so idk if it’s a scam ! But im highly disappointed ### 1/5 — Issues with jackpot *2024-07-12* Everything was going great! I loved this app. Cashed out my first redemption and it was super easy. I finally earned enough tickets for a jackpot spin and landed on the jackpot. I picked one hat which said minor and then the whole app crashed. Tried to delete and redownload but now it won’t let me download the app. Submitted a ticket with the help desk and will update on here and Facebook with the resolution. ### 1/5 — DO NOT PLAY ITS IS SCAB *2024-07-07* This game is scam I paid for silver ticket which gave me 4$ a day but on the last day every time I tried to play it wouldn’t complete the spun but took the money. I contacted customer service and an automated message said it’s a weekend someone would contact me when they come to work. I decided to reinstall the app from my iCloud as I had registered my account as it’s supposed to “protect my money” when I tried to log in after reinstalling it says the email is not registered so I registered again and it’s not even the same casino it’s not even set up the same and I literally deleted and reinstalled from my iCloud the casino that was reinstalled isn’t even played for real money. I only paid $12 for that silver package but the amount is not the point!!!! **Developer response:** Dear player, We sincerely apologize for the situation you have encountered. Please reach out to our support service at email address Jackpotgo@outlook.com. Rest assured, our dedicated support team is committed to assisting you with any issues or misunderstandings you may have. Thank you for supporting our game. ### 1/5 — How to cash out? *2024-07-03* Am I the only one who could not find the option where to cash out? I don’t understand how people giving reviews that they won and that they are able to get their money fast when there’s no option to cash out and connect your PayPal account… PLEASE HELP ### 1/5 — I lost some money, and I can't log in my account now. *2024-07-01* Suddenly, I couldn't log in to the account, and the interface of the APP was completely different from before, prompting that the email format was wrong. I was sure that my account was correct. I sent an email to the staff, but I haven't received a reply yet. ### 1/5 — Very Disappointed *2024-06-28* So- I hit the jackpot. I spun 3 diamonds. Then I was sent to a hat game where I ended winning the Major jackpot. Then NOTHING was credited to me for the major jackpot. So I contact customer service. A week later I’m told that I misunderstood because I didn’t mention the hat game portion of my jackpot win while explaining what happened. Didn’t know I needed to explain to them how their game worked. I feel I’m being SCAMMED. I did not misunderstand. That’s crazy. I’ve spent hundreds on this app- to be ripped off. **Developer response:** Dear player, We have received your feedback. We will continue to improve our games and strive to bring better experience to players. Our game team will give a clear game instruction in the later version. Please reach out to our support service through the in-game channel. They are committed to assisting you in resolving any concerns or misunderstandings you may have. Your satisfaction is our top priority. Thank you for your understanding and patience. ### 1/5 — They don’t actually pay out. *2024-06-20* Beware guys. They don’t actually pay out like they claim they will. I’ve been waiting for over 5days now to get a payout. No one answers you in the app customer support. Or in the email customer support. There is none. They will take your money happily but then when you want to cashout a win they suddenly go silent. Game is great, but when you don’t get paid out what’s the point of playing and spending money?? ### 1/5 — They don’t even deserve 1 star *2024-06-19* This is a total rip off. DONT WASTE YOUR MONEY. Playing the slots whenever I would win it would never credit me my winnings. When you try to talk to customer service it’s impossible to submit a ticket to get help. There’s other apps that are a thousand times better than this one. Don’t waste your money or your time. Your pretty much just giving away money for free. This app should be taken down and banned. Complete Fraud!!!! Beware. **Developer response:** Dear player, We sincerely apologize for the situation you have encountered. Please reach out to our support service at email address Jackpotgo@outlook.com if you don't submit a ticket through the game channel. Rest assured, our dedicated support team is committed to assisting you with any issues or misunderstandings you may have. Thank you for supporting our game. ## Most praised reviews (10 highest-rated) ### 5/5 — One of the only legit real money slot games *2024-09-08* I never write reviews, but wanted to for this app. A lot of slot apps claim to pay real money and you can tell they are immediately a scam after downloading, but not this one. I’ve obviously put some money in (you gotta spend money to make money) and have cashed out to my PayPal a few hundred two or three times now. My withdrawals were sent to my PayPal account within 24 hours. I have nothing to gain by writing this review…give it a try and see for yourself! ### 5/5 — Slightly confused *2024-08-05* I like the game but when I spun the jackpot game it told me I won the major jackpot for about 360. UT just after that it showed something very small at the top that I didn’t get the chance to read. It’s been about 36 hours and nothing posted to my balance. I tried looking at the records screen and it doesn’t show my ID or anything. So I wish I knew what that statement I couldn’t read said. ### 5/5 — 100% Legit! *2024-08-03* I found an add for the app scrolling through Facebook was a little hesitant to try it but decided to anyways and I’m glad I did. They are definitely legit and paid me the same day! KYC process was easy and took only a couple mins! ### 5/5 — I won $180 on a .20 cent bet *2024-07-29* I am shookith. After the reviews I was like ain’t getting my money dam*it. But low and behind, 3 days later it hit my PayPal account ! Not mad at all. 10 out of 10 recommend! ### 5/5 — I’ve cashed outt & im a real person btw *2024-07-24* After seeing so many negative reviews, I was skeptic myself but I went ahead and played this game I chased out twice I love this casino ❤️💰. I don’t have any problem with cashing out it goes straight to my PayPal I wish I could upload photos ### 5/5 — Definitely legit *2024-07-18* I am so surprised at how legit this app really is. I cashed out thinking I was probably never going to get the money and I did. And it was the same day. It does take a few hours to get it but it’s well worth the wait. I’ll be playing this app a lot!!!! ### 5/5 — Scam *2024-07-17* I was sent a FAKE PayPal payment email! They are scamming people out of their money! Don’t believe non of the fake reviews of people saying they’re getting money. This app is stealing identities! Your picture ID and PayPal information! ### 5/5 — Love! *2024-07-16* I really love this app! I was looking for the same type of games that lucky legend casino has or Acorn casino (before I deleted and couldn’t find again) and this has those games I love! Small buy in but has big rewards!!! Play at your risk like any other gambling site but definitely a win win in my book of casino apps ### 5/5 — So far loving it *2024-07-16* Great games so far…hopefully it pays out my winnings no problems!!! If it does I’ll be a life long customer it’s so hard to find good sweepstake applications that are honest❤️❤️ ### 5/5 — No real money making option *2024-07-15* No real money making option as advertised ughhhh put as 5 stars so it’s seen! Fix this I live in a state I can gamble NC. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*