# Lucky Legends Casino — user reviews > 78 indexed App Store user reviews of Lucky Legends Casino by ASSELIN LIMITED, rated 4.45/5 from 11,927 ratings. - Source: https://appshunter.io/ios/app/lucky-legends-casino/id6474650936/reviews - App overview in markdown: https://appshunter.io/ios/app/lucky-legends-casino/id6474650936.md - Rating breakdown: 5★ 9,053 · 4★ 1,053 · 3★ 720 · 2★ 348 · 1★ 753 ## What do users think of Lucky Legends Casino? Overall sentiment: neutral **Pros** - 💰 Legitimate payouts - 🎰 Wide variety of games - ⚡ Fast payouts - 👍 Fun and entertaining **Cons** - 🐛 Verification issues - 🕰️ Slow customer support response - 💳 Unexpected charges - 🚫 Accounts blocked without explanation **Commonly reported bugs** - Game glitches causing lost winnings - Deposit and withdrawal failures **Most requested features** - Faster payout processing - Improved customer support communication - More transparent withdrawal policies ## Newest reviews (14 of 78) ### 2/5 — Customer service *2024-06-19* This game was great and I really enjoyed it and actually won real money from time to time ($20-$200). Until one day I went to withdrawal some more winnings a total of $60, I won off a $20 deposit. I wasn’t able to cash it out due to a KYC verification. They want you to upload something like a bill to show proof of residency on top of your drivers license verification. I tried to do what they asked and tried to submit what they needed to verify me and I did but they won’t accept the document, they are saying it isn’t acceptable even though it says an acceptable document on the list of what they want to verify. So time after time for about a month now, I’ve tried to reach customer service through the app so they could help me with the issue so I can be verified to continue to play and cash out my winnings. I haven’t gotten a response for a week after contacting several times about this issue so I guess I got scammed out of $20. This game seems legit at first but after a few months you’ll run into issues. Be careful playing this game and depositing money. ### 4/5 — Not bad at all *2024-06-07* At first I wasn’t sure about downloading this game. I read the reviews and they almost ran me off. Glad I took the chance on it. I really enjoy it. At first I was winning back to back, but here lately it gives me nothing. So I guess that was to get me to play. As far as paying you they pay you right out. So I’m not sure what people are doing wrong. But if I cash out early within the day I get my money same day and if I cash out later during the night it comes the next night. Having had a really big payout like I did on lucky land slot.. now them people pay very large jackpots. Believe me I know lol ### 4/5 — Good game *2024-06-07* The games are fun but today all of a sudden I’m having issues trying to buy in. I always get paid within a couple hours of my first win and then any consecutive ones I get paid by that night or next money. Receiving my payouts has never been an issue. I do want to say that it definitely should let you win more than what is put in. At least a couple times. I have noticed a few extra charges on my accounts and I’m assuming that’s why I can’t buy in right now. Overall a great game. Just please allow people who pay to play at the very least break even lol. ### 4/5 — So Far So Good! *2024-06-03* Downloaded this game wanting to play with real money and hopefully win some money. The slots are fun. You do need to do a KYC verification form where you upload your ID and a selfie to verify it’s you. That has to happen before you can “redeem” any winnings. I put in $10 and won $200 but then spent $100. I just put in for my first “redeem” of the $100 that was left. It says waiting for approval and I was sent an email letting me know it was requested and they will be in touch once approved! I hope it’s not a scam as I was reading these reviews and they seem to be mixed on some being able to receive their winnings and others are not. I requested the redeem on a Sunday morning. It’s now been 24 hours (Monday morning) and nothing so far. If it pays me out today to my PayPal account, I will definitely be updating my review to 5 stars. According to some other reviewers, they seem to receive their winnings roughly 24 hours later between 8-9pm. So we shall see! Fingers crossed! 🤞🏼 ### 3/5 — Similar to Acorn Casino *2024-05-16* As much as I’ve cashed out over one THOUSAND dollars in less than half a year on Acorn Casino (a lot for most games these days), Lucky Legends has yet to let me cash out $40 for my FIRST withdrawal. On Acorns Casino, my withdrawals would take less than or ABOUT a day to receive, but it’s been weeks since I requested my withdrawal for Lucky Legends. I don’t believe it’s a scam, however, I do believe that their customer service isn’t the greatest. Maybe we could even make the assumption that they actively try to avoid answering withdrawal inquiries from a lot of people, but why? If your game has tens of millions in store for users to win up to in terms of your jackpot offerings, why is it so difficult to let a user cash out even just in hours or maybe even, with a small fee, INSTANTLY… or at least give users and update on their withdrawal that is being “reviewed”. Something of SOME sort… hopefully they’re considerate enough for me and for the rest of their abandoned users. I hope I can get my withdrawal my giving a mediocre review because I know they’re better than this! ### 2/5 — Don’t pay *2024-05-11* So I have been waiting 2 weeks for my winning and then I do t get a customer service person all week but on the weekend an automatic mess comes saying it’s a weekend no one is in but don’t answer u all week so I would like to give a gd rating but I would like my winnings. It says it takes 3 days to a week but don’t typically take that long well it’s been 2 weeks and still no response from the game and still haven’t received my winnings and no answer and the week end is approaching again so I’ll change my rating even if I get someone to answer me or I’ll just mark this game as a scam on my list of scammed games smh this is just ridiculous.. ### 4/5 — Good game *2024-05-03* The game is great overall and they do pay your payouts within 24 hours. The only issue I have is the glitches. I didn’t get all of the money that I won because the game glitched. I did reach out but no response. I would hope you guys fix this soon. I would suggest because I know the games are been recorded is to give some free S.C. when things like this happen, but as I stated overall great game. You can definitely win I am on my 4 redemption waiting for it to be payout. ### 5/5 — LEGIT APP *2024-05-01* I promise that this a legit casino app believe me I certainly wouldn’t right a five star review if not. There is a huge variety of games and in my opinion the chances of winning are way better then going to a brink and morter casino The absolute best thing is they truly pay out your winnings within 24hrs no joke I was extremely shocked myself when I got a notification from PayPal that my winnings were deposited Finally a online casino app that has integrity and does everything they say they will do I would give ten stars just for that alone ### 4/5 — Great app *2024-05-01* I love the app, It had some pretty good payouts and I love that they give you reception rewards. The only thing I dislike is it takes until the next night to get your money . I wish it paid out right away! I also dislike that you once you put money on it constantly is telling you payment failed when you try to reload or add more money! Ever since the update I can’t even upload money on Apple Pay or anything! It let me one time that’s it! It’s frustrating and I hope they get the issue fixed! Also support never gets back to you! ### 5/5 — What is there to say?!?! *2024-04-30* I really enjoy this app it pays out later in the day. You have to put money in to the app to actually flip your cash bets hit better at .50 cents and above. One thing I can say don’t keep betting on the same game if it doesn’t hit after the first few spins or you will waste your time and money. Buy the weekly subscription if you plan to deposit money within their price range so it gives you money to play every day and a bounce every seven days. This app has a variety of games but it easy to waste all you time on. Try it out and see what kind of pay out you can make. Today I cashed out 170 and used 60 so i doubled my cash. Enjoy!!! ### 5/5 — Definately a great place to play and win . *2024-04-29* I love this casino. I get money every day from here And sometimes I win only using my daily bonus. Weather I want to cash out 1 $ or 1000.$ they pay on all ! Most all the other casinos make you win 25$ or some are even 100$ before you cash out! That’s not fair. This place is the most honest and fun casino I have ever played at . My friends and family all are thanking them for introducing this game to them . Great job lucky legends ! ### 3/5 — Similar to Acorn Casino *2024-04-28* As much as I’ve cashed out over one THOUSAND dollars in less than half a year on Acorn Casino (a lot for most games these days), Lucky Legends has yet to let me cash out $40 for my FIRST withdrawal. On Acorns Casino, my withdrawals would take less than or ABOUT a day to receive, but it’s been 5 days since I requested my withdrawal for Lucky Legends. I don’t believe it’s a scam, however, I do believe that their customer service isn’t the greatest. Maybe we could even make the assumption that they actively try to avoid answering withdrawal inquiries from a lot of people, but why? If your game has tens of millions in store for users to win up to in terms of your jackpot offerings, why is it so difficult to let a user cash out even just in hours or maybe even, with a small fee, INSTANTLY… or at least give users and update on their withdrawal that is being “reviewed”. Something of SOME sort… hopefully they’re considerate enough for me and for the rest of their abandoned users. ### 5/5 — Favorite by far *2024-04-22* I’ve had win after win and they always pay within 24 hours, I’ve noticed that if I submit a redemption before 5 I usually get it the same day, but I’ve never had to wait longer than 24 hours!!! It definitely is the real deal!! Thank you Lucky legends!!! ### 5/5 — REAL!!! *2024-04-19* Okay. I’ve downloaded a lot of casino apps thinking they’d allow me to gamble real money. This app here and their other app ACORN are the first two legit casino apps I’ve put money on and have been able to redeem actual winnings to my PayPal… fantastic job guys! And even though I waste money and lose it is fair playing! Not just a cheap rip off ## Most critical reviews (10 lowest-rated) ### 1/5 — Failed redemptions *2024-06-19* Though I have played a similar casino game as this one, I have yet to say anything nice about this one. I’ve contacted support a few times. My first redemption of $40 was a “failed redemption” and was refunded $36 instead of the initial $40. Played with the $36 and redeemed twice, one with $29 and the other with $13 and have yet to receive both of those redemptions. I don’t know where Asselin is located, but if it’s outside the U.S. I could see how they could avoid giving you your deserved redemption amount. I don’t know why they won’t just give me the amount I’ve made, but as of now, I most likely won’t be spending another dime on this game/company that doesn’t even have the “time” to respond to clients/customers/people that would otherwise add to their revenue. It’s a sad disgrace that I will have to be one of those people that complain despite having redeemed in the past in other games, but that also means that this game could qualify as one of those OTHER games that don’t credit you! Too bad. ### 1/5 — I hit a bonus and didn’t get paid *2024-05-21* I will change my review after customer service replies. I hit a bonus on the mustang slot, I have screen shots to prove it (already sent to customer service) they are NOT replying. I won maybe $200 but by the end of the 10 free spins it says I only won .30 cents which is impossible because the 5 mustangs I had to get in order to even get the free spins was already way higher than .30 cents. This is the worst glitch I’ve experienced in the game and I’m a daily player. Everything else is still good, they do pay out. I just need their customer service to get back to me, I did not spend all that money to buy in and get the bonus finally and not get paid for it. ### 1/5 — Not what they say…,, *2024-05-02* This app runs all these ads saying how you can win real money and cash out and all that, much like other social casinos or sweepstakes casinos, but it’s all a lie! At least that’s my personal experience. It does have sweeps coins (sc) and (ga) or “play money” and there is a “redeem” feature in the app. I played and won, I used the redeem feature to “cash out” $20. It says it could take up to 7 days but in most cases it doesn’t take that long. Well, it’s been 7 days and I have not received anything. I’ve tried contacting them through the app but no one has responded. In conclusion, if you are looking for a game that can actually win, and redeem sweeps coins, there are many of them out there but this is not one of them. The ad for this game that I saw is totally false, all lies!! I mean if they can’t even cash out $20, why would I spend even one cent to play this game? I wouldn’t… ### 1/5 — Still waiting for my redemption and can’t get anyone to respond *2024-04-30* I was really excited when I downloaded this app because I read all the other reviews and they were mostly all positive about people receiving their withdrawals fairly quick and I submitted my first redemption for $49 over a month ago and the status of my redemption hasn’t changed once I’ve emailed dozens of times and tried to get help in the live chat and I haven’t been able to get one response. I don’t understand why so many other people are getting their redemption within minutes, but I can’t even get help with mine so hopefully someone who works for this company will see my review and help me out and I could then change my star ratings to five ### 1/5 — Not what they say…,, *2024-04-29* This app runs all these ads saying how you can win real money and cash out and all that, much like other social casinos or sweepstakes casinos, but it’s all a lie! At least that’s my personal experience. It does have sweeps coins (sc) and (ga) or “play money” and there is a “redeem” feature in the app. I played and won, I used the redeem feature to “cash out” $20. It says it could take up to 7 days but in most cases it doesn’t take that long. Well, it’s been 7 days and I have not received anything. I’ve tried contacting them through the app but no one has responded. In conclusion, if you are looking for a game that can actually win, and redeem sweeps coins, there are many of them out there but this is not one of them. The ad for this game that I saw is totally false, all lies!! I mean if they can’t even cash out $20, why would I spend even one cent to play this game? I wouldn’t… ### 1/5 — Rigged to lose, misleading cash wheel roulette *2024-04-28* Play the cash wheel roulette and you’ll find that it’s blatantly rigged against you in the most obvious way possible. So you place a $1 spin which will give 2 values, first is a base $ amount ranging from: .20, .50, .70, .90, 1.10, 2.0, 3.0, 5.0, 10.0, 20.0, 50.0, 100.0, and then the outer wheel consists of multipliers that ranges from 1x - 8x. If there existed a natural random number generated spin then this game might be worth checking out but since this instance of the game is rigged, when spinning on $1, (the possible outcomes listed above) expect to keep landing on any base value that’s under $1 and of the 8 “potential outcome multipliers, expect to land on the 1x 90% of the time. If you’re lucky you might land on a base of .70 with a x2 so on a $1 spin you’ll win $1.40 profiting $.40… but just expect to keep landing on the 3 lowest base amounts and getting the 1x multiplier 90% of the time which is designed to take all your money sooner or later guaranteed… uninstalled this trash cause it’s blatantly rigged against you it feels as if this sort of extensive rigging ought to be illegal…. Not too sure how many fake reviews this app has going for it but I’m certain the majority of reviews are paid for…. 🤢🤮 ### 1/5 — Verification process *2024-04-17* Everything was good until the verification process when I clearly posted clear photos clear identity requirements that had no reason not to pass. And it took me to the next page kept loading and loading and loading to finally say it’s not accepted and contact the site that told me to get verified which I did I still haven’t heard back from them if they respond to my message and help out for reals. I’m happy to give it a five star but till then I wish I could give it less. ### 1/5 — Customer Service?? *2024-04-16* I downloaded this app a few weeks ago and I was actually enjoying playing it. A few days ago, I went to open the app and I get a message about my account being blocked. It said I needed to contact customer service. Then I was directed to an email address for Lucky Legends, so I immediately sent an email. It was an automatic reply about it being the weekend and something about time differences.. so I expect by Monday I should hear from customer service. I sent a couple more emails just in case the first one was not received, but I still have not heard from anyone. What do I need to do to contact customer service? I have looked online and cannot find a phone number anywhere. just the one email address. ### 1/5 — Too good to be true… enter at your own risk *2024-04-06* I downloaded this app a few days ago and in two days I won $850 but haven’t received any of my winnings yet. This app claims to pay customers within 24 hours and clearly that isn’t true. When I look up my record of redemptions history on the app it shows my winnings as “being waiting for review”. I tried emailing customer support and an automatic email gets sent back saying they will reply as soon as they can. Hopefully I get my money sooner rather than later because this is a fun app. I’m refraining from playing and spending anymore of my money on this app until I receive my money. If I ever do receive my winnings I will update my review, but for now this app only deserves one star 😕 ### 1/5 — Fraud *2024-04-03* Very disappointed on how a glitch on one of their games was handled. The first time this happened, I brought it to their attention and their response was “provide proof by taking screenshots”. So when this happened again on a $300 winI once again it glitched and did not pay me out. This time I took plenty of screenshots. So when I reached out to customer service, they came out with every ridiculous excuse not to pay me out my winnings. Don't waste your money with them if they won't pay out real winnings. Very disappointed how they handled it. Felt like arguing with a child that made no sense even when providing proof. ## Most praised reviews (10 highest-rated) ### 5/5 — 100% legitimate, great social casino app that really pays!!! *2024-06-24* So I have been. Playing this game for about 5-6 weeks now . To start I was only using the free social coins, and won 3-4 times $25-$200 off of only $.25-$1.00 free play. And cashed out $3 times. So I chose to buy a little out of the money I won and hit for over $700. They are the real deal, I now have my wife, her sister and my brother playing and all 3 have cashed out. They have great some pretty cool games as well. They also respond very quickly if there’s any problems with anything app, or $$ related. They are definitely 5 stars all day. ### 5/5 — Good fun *2024-06-15* I like playing sometimes you get lucky and win 100, 200, but if you’re expecting to hit big jackpots, not the app for you, if you play smart you can win a couple hundred dollars every couple days. You can’t buy in for 10 and 20 dollars if you expect to win big. With all that said it has a lot of fun games, new and old. There seems to be the same company running several of the different apps. Be careful and don’t get sucked in. I wish you could win more, but the 100$, 200$ always helps. Fun app! ### 5/5 — Awesome App *2024-06-07* I want to first say I never EVER review apps but I feel ppl wondering about pay apps should get the truth. I downloaded this app with great skepticism like I always do but I played and I deposited a few dollars here and there and actually hit for about 450 so I kept going and got down to 250. The redeem button started flashing at me so I thought what the heck so I selected to send 200 to PayPal and leave around 50 there to play on. Long story short I had my 200 in my account extremely fast and I highly recommend anybody that like slots to download this app is very legit! Thank you devs for honoring your word. I’m a customer for life and have recommended this app to a bunch of friends that like playing slot as well. Good luck all ### 5/5 — KYC Verification Passed! *2024-05-25* 5/23 Great slot app. I tried to redeem and like many clones of this platform from before, after uploading my drivers license, doing the video selfie, and other verification requirements, it fails to update the app that I’m eligible for withdrawal/redeem money. This KYC Verification process is still in pending status, unlike clones before, so I’m hoping it will finally validate. This hope and $100… I’ll still have $100… so I’m not holding my breath. Update! 5/24 KYC passed! Now I’m going to try to actually withdrawal winnings. I’m really excited because I love some of the slots included with this app. FINAL UPDATE 5/25 I received a payout to my PayPal. This version of the clone is legit! I’m so happy. Thanks guys! Also, my favorite slot on here is Zorro. ### 5/5 — Excitingly Fun Game *2024-05-24* This app is cool. I actually was skeptical wondering that if I cash out would I get the money & behold I did and it was the next day when I received it in my account! I’ve cashed out two more times since then and are waiting on those which I’m sure I will get. So no need to get in the car waste gas and go to the actual casino. And I have seen most of these games and played them at the casino. This has been a cool experience that’s why I’m giving it 5 stars cuz they don’t play with your money, so I’ll keep playing this one. ### 5/5 — Was good but started scamming !!!!! *2024-05-20* *****update again my bank account was hit over 40 times and I haven’t even had that many transactions through the app I have all my receipts through email and screen shots I will be suing. Update Do not download, they don’t tell you that it’s gonna keep spamming your bank account and with whatever “fee” they can give you well went to sleep with money woke up with my bank in the negatives absolutely DO NOT DOWNLOAD Was hitting really well and still am but it keeps taking money left and right with out me even attempting a transaction so far it has taking $76 from me without my knowledge and is continuing to drain my bank account when I am off the app DO NOT DOWNLOAD!!!!!! ### 5/5 — Outstanding app *2024-05-10* This is totally a outstanding slot App…I have been only playing a few hours a day for 7 days. My payouts have been from $50 a day to now over $200 a day. Yes you have to learn the slots and it takes time but I am only betting .50cents and going up to $1 now…the Best game ever is a jackpot Slot game is “Big Fortune” And “Diamond 7” …redeeming my money was so easy just go thru their identity check and they pay within 24 hours I redeemed a few games late this afternoon late it was 3 pm I got paid thru PayPal just now at 8:45 pm same day it seems my money comes thru between 7 &9pm I want to find other apps this company owns they proved all y’all wrong the only Scammers is the jealousy or naw-savers open up your minds YALL you may win some extra cash hey this weeks $600 has come in handy …Thank you …I enjoy playing… April ### 5/5 — Finally real $ *2024-05-09* Won’t sugar coat my situation but luck hasn’t been around. I started playing random games never knew you could make $ playing games. I first started playing games who advertised “real money” not the case it was very misleading. UNTIL I played this game, I made a little money without depositing anything and was able to withdraw it to buy myself some food. I played more with the same money and been winning only what I feel like because of my situation. Can’t wait to play more and win lots!!! Huge thank you!!! Thank you thank you!!! ### 5/5 — Freeze! *2024-05-02* This is first ever casino game I’ve played because I get pretty skeptical about fake apps but I gave it a go. First day, I played and within 24 hours they paid me and I got excited *truly legit ! Anyhow, it was fun while it lasted until I got an issue. First, I played the Stampede game, I noticed it was glitching thinking I was as about to hit the bonus because it appeared 3 in a row and when it stopped rolling It disappeared! I notified the customer service about this issue and nothing ! They never responded to my messages. So, I was think maybe it will take some time. Today, they freeze my account for no reason! I’m so disappointed but why… I never did anything wrong. It’s so difficult to contact the customer service. I don’t even know if I will ever get this issue resolved. I’ll give you an update once I hear from them. I’m worried because I still have some money they need to redeem me from my account and it saying “redemption failed” I’ve already emailed customer support and I’m doing everything I can to get help. Customer support is difficult to get through and it’s been frustrating. ### 5/5 — Legit, best app, Quick, honest *2024-05-02* This app I’ll admit at first I was like yeah whatevr it’s a scam and fake like the rest. So I played it for a while and was like well let’s try to cash out and I was already in a bad mood so I figured might as well try when I’m mad as heck so when the money don’t come it’s not a shock. It wasn’t even 3 hours later the money hit my PayPal account I was in shock. I play this game all the time. I Proabbly put half of not more of the money I win back in the game but it’s worth it. Now my only complaints is that the game glitches sometimes and when it does it kicks u off so u don’t know if u was gonna win or not but when it does this it don’t give your money back and my only suggestion is that when everyone first downloads the game for your daily check it the amount of money is a good amount and then after so long it amounts to nothing. Maybe have more option to get a little more daily money… Regardless I love this game and I won’t stop playing and let me tell u I love going to the casino and playing but I’d rather sit at home and play this game in all honesty I have better luck with the game then the casino but that’s just my opinion… Thanks for creating an honest game and that does what the advertisements say it does --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*