# Lucky Mobile My Account — user reviews > 265 indexed App Store user reviews of Lucky Mobile My Account by Lucky Mobile Canada, rated 4.50/5 from 905 ratings. - Source: https://appshunter.io/ios/app/lucky-mobile-my-account/id1459173378/reviews - App overview in markdown: https://appshunter.io/ios/app/lucky-mobile-my-account/id1459173378.md - Rating breakdown: 5★ 700 · 4★ 82 · 3★ 37 · 2★ 21 · 1★ 65 ## What do users think of Lucky Mobile My Account? Overall sentiment: mixed **Pros** - 👍 Great customer service - 💰 Excellent value for money - 📱 User-friendly app - 🔥 Unbeatable pricing - 🤝 Consistent and reliable service **Cons** - 🐛 Technical issues with the app - 🤔 Confusing account management - 🔍 Lack of transparency with billing - 🤯 Frustrating customer support experience - 📶 Slow and unreliable data speeds **Commonly reported bugs** - App crashes and freezes - Automatic top-up not working as expected - Incorrect account information and billing issues - Inability to recover lost passwords or SIM cards - Compatibility issues with newer iOS versions **Most requested features** - Ability to top up custom amounts - More data options and higher data caps - Support for international addresses and payment methods - Improved app performance and stability - Better account management and self-service options ## Newest reviews (10 of 265) ### 2/5 — 🤔 *2026-08-09, version 5.4.0* The UI is lowkey ugly, maybe try making it more appealing. And I also can’t pick a plan with more than 25 gigabytes idk what’s up with that ### 2/5 — Service is not optimal *2026-07-30, version 5.3.0* My service comes in and out is not optimal for what I need. It’s very frustrating. ### 5/5 — best provider ever *2026-07-21, version 5.3.0* love lucky they are the best ### 5/5 — Love this app *2026-07-10, version 5.3.0* Easy to navigate. ### 1/5 — Don’t recommend *2026-07-10, version 5.3.0* I still have 20 dollars and I can’t call answer the phone and send massages. Don’t waste your money on it. ### 1/5 — eh *2026-06-27, version 5.3.0* many other services kinda solo, lucky is so ahh 😭👌 ### 5/5 — "The app for a new world Lucky" *2026-06-26, version 5.3.0* You use one Time this app, you use all your Life ! ### 1/5 — Data *2026-06-25, version 5.3.0* I find every time I get 30 GB it’s used up way too fast than any provider I’ve ever used. I’ve been with you guys for over a year. Haven’t thrown me a deal thanks. ### 5/5 — Recommend *2026-06-23, version 5.3.0* It’s a great product. I recommend everyone to buy it. ### 5/5 — Lucky mobile customer review *2026-06-20, version 5.3.0* Lucky mobile has provided me with reliable and consistent service throughout the tenure of my current cellphone needs,. I was given a cell phone and as far as pay as you go services lucky mobile is in my opinion the best ## Most critical reviews (10 lowest-rated) ### 1/5 — Cheap and terrible *2026-08-30, version 5.4.0* Need to look for another provider ### 1/5 — The single worst mobile plan on the market. *2026-08-26, version 5.4.0* Ive never worked with a mobile provider who is less competent. The coverage is absolutely terrible. The customer service is non existent. Absolutely non existent. If you have any kind of issue, you just have to fend for yourself. I have been lied to by this company. I have been a customer for over a year. And EVERY SINGLE MONTH. They pause my service because their auto pay system fails. Every single time. I have been billed twice on some occasions, and never received my refund. Which is theft. I have in all my life never seen a company that is as incompetent and greedy and deceitful as these scammers over at lucky mobile. If you are a sane human being. If you want good service and you don’t like being lied to. I BEG you. Do not touch lucky mobile with a 10 foot pole. Don’t let anyone you know be foolish enough to work with these frauds. This is the single worst mobile provider on the planet. If you work with them. Your phone will never work properly again. And you’ll probably have your data sold in the process. I sincerely wish the worst for anyone whose morality was frail enough to be employed by this garbage company ran by garbage people. Thanks for reading. ### 1/5 — Diana *2026-08-14, version 5.4.0* I’m paying region A lon distance and I don’t have the service ### 1/5 — Worst *2026-08-12, version 5.4.0* Worst ### 1/5 — Trash *2026-08-10, version 5.4.0* Trash ### 1/5 — Data *2026-08-09, version 5.4.0* Watch my data stats often; not the most accurate company. Others use less data a month for things it seems ### 1/5 — Unlucky customer *2026-08-06, version 5.4.0* Something fishy, I’ve exceeded international calling when I don’t call anyone far away? Is it possible that SIM cards from dollar rama are compromised? ### 1/5 — No impressive *2026-08-06, version 5.3.0* Lucky mobile has been one of the worst mobile experiences of my life. Once again, I just paid my bill and it’s not registering anything and here. I am trying to deal with work stuff and I can’t do my job because of it. And wouldn’t you know I can’t get my money back ### 1/5 — Je ne suis pas à l’aise avec votre service, car il n’y a aucune assistance ni aucun moyen de vous co *2026-08-02, version 5.3.0* Je ne suis pas à l’aise avec votre service, car il n’y a aucune assistance ni aucun moyen de vous contacter. De plus, l’application nous cause constamment des problèmes. ### 1/5 — service is trash *2026-07-18, version 5.3.0* i want to switch phone providers but am worried id lose my number.. ## Most praised reviews (10 highest-rated) ### 5/5 — Enjoying the service *2026-09-06, version 5.4.0* Greatest ### 5/5 — Thank *2026-09-03, version 5.4.0* They have a good price allowed me to have phone with my low income ### 5/5 — A very good mobile plan *2026-08-31, version 5.4.0* I highly recommend this mobile plan, especially for people who are looking for plans for their children ### 5/5 — Love it *2026-08-24, version 5.4.0* I love this account not being bugged every two days. If you need more, you get more than the price is pretty darn good. ### 5/5 — Very Easy to Use *2026-08-20, version 5.4.0* Love how easy this app is , especially for topping up . ### 5/5 — I’m Lucky! *2026-08-16, version 5.4.0* I love it here! ### 5/5 — Popir *2026-08-14, version 5.4.0* J’aime ### 5/5 — Living in the Wild *2026-08-09, version 5.4.0* Beyond Words, Greatest Signal, Greatest Price ### 5/5 — Lucky *2026-07-30, version 5.3.0* Wonderful ### 5/5 — Lucky Mobile *2026-07-25, version 5.3.0* The Service Are Pretty Great. Love it❤️🤙🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*