# Lucky Slots: Vegas Casino — user reviews > 387 indexed App Store user reviews of Lucky Slots by Garden City Games, rated 4.30/5 from 653 ratings. - Source: https://appshunter.io/ios/app/lucky-slots-vegas-casino/id451658773/reviews - App overview in markdown: https://appshunter.io/ios/app/lucky-slots-vegas-casino/id451658773.md - Rating breakdown: 5★ 444 · 4★ 99 · 3★ 33 · 2★ 24 · 1★ 53 ## What do users think of Lucky Slots? Overall sentiment: mixed **Pros** - 💎 Fun and addictive gameplay - 🎰 Variety of slot machines - 🎉 Exciting bonus features - ⏱️ Kills time effectively **Cons** - 🔍 Frequent loading issues - 💰 Excessive ads and in-app purchases - 🔓 Concerns about account security - 🤯 Frustrating loss of progress/coins **Commonly reported bugs** - Game freezes at 70% loading screen - Coins disappearing after updates - Inability to access account after Facebook login issues **Most requested features** - More frequent bonus opportunities - Higher payout rates on big wins - Improved customer support responsiveness - Ability to save progress across devices ## Newest reviews (10 of 387) ### 2/5 — Frustrated *2025-03-26, version 3.9.0* I have had this app for years and I have enjoyed playing it. However a little over 2 weeks ago they did app update and now I can’t get it to load and now I can’t play it anymore. This is so frustrating. Now I have lost everything. ### 3/5 — Problem since upgrade *2025-03-16, version 3.9.0* Since this upgrade I have not been able to log in & play. It only loads to 70% & goes no further. Turned off my WiFi & tried to load it, same problem. Your team needs to look into this issue & resolve it asap. I have a lot of coins & do not want to loose them. Thank you. ### 2/5 — Missing coins *2025-03-13, version 3.9.0* Got a notice today they were updating their rules. Not the same games come up and all my coins were gone. What’s going on? ### 3/5 — 🙃 *2024-04-21, version 3.8.9* Highly recommend, lots of fun and big wins! ### 3/5 — Low payout *2024-03-10* I’m wondering, been playing this game for a few years. Does anyone ever get more than $25k on the big spin?(which is very seldom) Most times it’s below 5k. Sometimes I feel like it’s wasted time doing this spin. And, I agree with another I won’t pay for coins, too many other things out there. **Developer response:** Hello B J F M, I apologize for the inconvenience caused. Not to worry, I will forward your concern to our development team to investigate this issue. They will definitely look into this and if there is any issue they will be fixing it at the earliest. Rest assured you will have a better gaming experience in the future.  Once again, I thank you for sharing your valuable feedback with us.  If you have any other questions, write back to us. Regards, Ethan ### 3/5 — Lucky Slots *2023-10-19, version 3.8.9* Not a bad game when it’s working, but has too many glitches. Need to be able to make more spins. Five spins a day is too little, can’t get into the game. ### 2/5 — Lucky Slots fun *2023-08-17, version 3.8.9* Love to play lucky slots, but having problems with maintenance. Games would jump around while spinning or not spin at all. Tried to get help but was unsuccessful. Ended up trying to reload the game and ended up losing over 3 million points. ### 4/5 — 😎 *2023-08-11, version 3.8.9* Awesome ### 2/5 — Love the game but payouts are terrible *2023-06-15, version 3.8.9* I. Play all the different games on this site, constantly have no points (money) to continue until I get a bonus every now and then. I will not pay for points, there are way too many games on line to turn to. It is really ridiculous how the points are given out, 6 points? Not worth bothering with. This is a fun site, too bad developers do not listen to people and improve it. ### 5/5 — LuckySlots *2023-03-18, version 3.8.9* I want all the Luck ## Most critical reviews (10 lowest-rated) ### 1/5 — Great for losing my life savings. *2026-04-30, version 4.0.1* I decided to play this slot game, it seemed innocent enough and I’m GREAT at slots. Unfortunately this app uses psychological manipulation AND algorithms that literally guarantee that you’ll lose money if you play long enough! It’s mathematically certain, and they do not even try to hide this! Download this game if you want to join me on the streets. P.S. If you have somewhere I can stay until I get back on my feet please send me a message! ### 1/5 — Slots *2025-04-11, version 3.9.0* Does not work ### 1/5 — Stuck *2025-03-24, version 3.9.0* I used to love this game but now it’s not working, I’ve lost all my coins and I cannot get any help. I’ve complained twice, your web page does not work and I’m really annoyed. If you can help me get the game back I’d appreciate it. ### 1/5 — No help for game issues *2025-03-24, version 3.9.0* Since the last update I can’t get into this game! It starts good then it hits 70% and it stops! I have tried to get in touch with you to no avail! Hopefully you will fix this issue or I delete this app. Thanks ### 1/5 — Lousy support *2025-03-15, version 3.9.0* No longer get my spins. Keeps asking me to log in to Facebook. Then tells me I am. So frustrating. Game doesn’t load. ### 1/5 — Stuck *2025-03-13* I have been trying to open this all day and I’ve turned off my phone, restarted the game multiple times and it seems stuck on 70%. I also see a new company running it and I’m hoping it fixes the problem soon. With almost 22,000 coins I will not cancel the game and reload it because I don’t want to lose my coins **Developer response:** We apologize for the inconvenience caused. Please submit a ticket directly from this link with all info about your issue - http://bit.ly/2Jcs6Y6 so that one of our Support specialists will help you. ### 1/5 — I want my subscription canceled immediately *2025-02-04, version 3.8.9* Please cancel my subscription immediately ### 1/5 — Tight *2024-05-24, version 3.8.9* Who are. You game so tight not fun ### 1/5 — Lousy support *2024-04-27, version 3.8.9* No longer get my spins. Keeps asking me to log in to Facebook. Then tells me I am. So frustrating ### 1/5 — Black Screen *2023-03-20, version 3.8.9* What’s going on with the program? The last couple of days when I try to open the app - on both IPad and IPhone - it says it’s loading and then goes to a black screen. Your customer service link doesn’t work either?!? Is this game obsolete now?? I’ve loved this game for years and years and hope it’s still current…I would have previously given this game 5 stars. ## Most praised reviews (10 highest-rated) ### 5/5 — Lucky Slöts: Vegas Casino *2025-04-15, version 3.9.0* Program stops at 70 and stops! Cannon Collection Bonus ### 5/5 — Lucky slots *2025-03-27, version 3.9.0* Love this game, but since the last update. When I open the game is get stuck loading machines on 70%. Haven’t been able to play for a while. Please fix. Thank you ### 5/5 — The best by far *2024-05-24, version 3.8.9* The best by far fun and pays on the spot ### 5/5 — Lucky slots. Please fix the spin as it it very choppy and annoying *2023-10-18* Love playing, hate the long advertisements. **Developer response:** Thank you very much for your review concerning our game. Our development team will definitely consider your opinion and make the game better. ### 5/5 — I’ll keep spinning *2023-08-13, version 3.8.9* The games are fun and fast paced. The graphics are great too. I’ll keep spinning. ### 5/5 — Good *2023-07-13, version 3.8.9* Great game love to win extra prizes ### 5/5 — Freezes *2023-07-11, version 3.8.9* App freezes on my iPhone. When app open screen goes black and never allows me to access game ### 5/5 — I can’t connect to Facebook *2023-06-04* It started me at the first level again. Could you please restore the level I was on? Thank you **Developer response:** We apologize for the inconvenience caused. Please submit a ticket directly from this link with all info about your issue - http://bit.ly/2Jcs6Y6 so that one of our Support specialists will help you. ### 5/5 — Yay *2023-04-25, version 3.8.9* Awesome game lots of wins! ### 5/5 — Pure fun *2023-03-26, version 3.8.9* I am enjoying this game so much. I like the idea it is not weeks involved to get money. Thanks for making it enjoyable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*