# Lufthansa — Check-in, Boarding & Flying

> Award-winning airline app for booking, check-in, boarding passes, and flight tracking. (iPhone/iPad app by Lufthansa Group Digital Hangar GmbH.)

- Source: https://appshunter.io/ios/app/lufthansa/id299219152 (this page in markdown: same URL + `.md`)
- Developer: [Lufthansa Group Digital Hangar GmbH](https://appshunter.io/developer/1795954420)
- Category: Travel, Business
- Price: Free
- Rating: 4.74/5 from 90,205 App Store ratings · 1,985 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 391 MB
- Languages: Korean, Greek, German (Germany), Russian, European Spanish, American English, Italian, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan) and 3 more
- Released: 2008-12-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lufthansa/id299219152/reviews.md

## What is Lufthansa?

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions.


The key features of the Lufthansa app:

Before the flight
•	Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage.

•	Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app.
•	Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app.
•	Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible.
During the flight
•	Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew.
After the flight
•	Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey.
The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go.
Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight.
Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news.
If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.

## Key features

- Book flights and reserve seats
- Online check-in with digital boarding pass
- Store payment methods in Travel ID
- Real-time flight status and notifications
- Access onboard services offline
- Track checked-in baggage

## Chart rankings

- #66 in Top Free · Travel (US App Store)

## What do users think of Lufthansa?

Overall sentiment: mixed

**Pros**

- 🚀 Smooth and efficient app
- 📋 Detailed flight information
- 🔍 Helpful airport maps and navigation
- 💻 Seamless check-in and boarding pass access
- 🗓️ Reliable flight status updates
- 🔒 Secure account management

**Cons**

- 🐛 Buggy and unreliable functionality
- 🤖 Poor customer service and unresponsive chatbots
- 🕰️ Slow and laggy performance
- 🔄 Inconsistent and confusing user experience
- 🔍 Lack of clear information and instructions
- 🔑 Difficult login and account management

**Commonly reported bugs**

- Boarding pass not displaying correctly
- Inability to update or change flight details
- Frequent app crashes and freezes
- Inaccurate flight status and gate information
- Difficulty logging in and accessing account

**Most requested features**

- Improved family/group booking and management
- Integration with loyalty programs and miles tracking
- Enhanced baggage tracking and status updates
- Personalized flight recommendations and alerts
- Offline access and functionality

## Recent user reviews (10 of 1,985)

All indexed reviews: https://appshunter.io/ios/app/lufthansa/id299219152/reviews.md

### 4/5 — Great experience

*2026-08-25, version 9.634.0*

The flight attendants are wonderful. Smooth ride overall.

### 1/5 — Seat Fiasco

*2026-08-23, version 9.632.0*

I pre-booked and paid for seat 6c and was issued a boarding pass. At some point it changed and I was told I was in seat 32c due to weight restrictions. I have a connection in Munich so booked a seat at the front of the aircraft. I am confused on this weight restriction, as you don’t know how much I weigh, how does this happen?

### 3/5 — Not Happy

*2026-08-23*

Not happy with overall service of Lufthansa. I had issues with seat allocation, we purchased seat while booking tickets on MakemyTrip but while web check in it auto allocated seats. It’s mess between MakemyTrip and Lufthansa. They asked to show proof of purchase despite that eticket has purchased seat number. Food onboard also is not that great.

### 3/5 — Seat Change…AGAIN!

*2026-08-22, version 9.632.0*

Not sure what happens with Lufthansa but almost every time we have a business class seat on Schengen Area  flights we get moved to the back row of business. I always try to book row 1 or 2 and usually get moved back. So, I started paying attention and it turns out that several US citizens were reassigned to seats further back than what they booked, including in economy seating. I enjoy flying Lufthansa internationally and believe they do a great job but I’m starting to think they are prejudice against Americans. Will rethink my next booking.

### 1/5 — Crashed

*2026-08-22, version 9.632.0*

App just crashes whenever I tried to launch - had to check in on website - very poor

### 2/5 — Forgets who you are

*2026-08-21, version 9.632.0*

I fly Lufthansa lots but it forgets who I am and requires me to re enter my passport information every time if fly

### 1/5 — Check in never works

*2026-08-21, version 9.632.0*

The app mostly works fine except you can never check in which is the only reason I’d ever use this app.

### 5/5 — Emeka

*2026-08-20, version 9.632.0*

Great with flight updates

### 5/5 — Mr

*2026-08-20, version 9.632.0*

Real star alliance

### 5/5 — Amazing

*2026-08-20, version 9.632.0*

Love Lufthansa! Brilliant timing!

## Frequently asked questions about Lufthansa

### What can I do with the Lufthansa app?

The Lufthansa app allows you to book flights and rental cars, reserve seats, add baggage, and check in online. You can access your digital boarding pass, receive real-time flight status updates and notifications, and track your checked-in baggage. It acts as a digital travel companion for your entire journey.

### How do I check in using the app?

You can use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. Upon successful check-in, you will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass directly from the app.

### Is the Lufthansa app free to use?

Yes, the Lufthansa app is free to download and use. While the app itself is free, it facilitates booking flights and services which may incur costs. The app also mentions in-app purchases for services like baggage and seat reservations.

### Can I use the app offline?

Yes, you can access your mobile boarding pass and onboard services even when you are offline. This ensures you always have relevant flight information at your fingertips without needing an internet connection during your flight.

### What information does the app provide before my flight?

Starting 24 hours before your flight departure, the app acts as your personal travel assistant. It provides important flight details, updates about your trip, and push notifications for check-in and flight status. Gate changes are also clearly displayed on your home screen.

## Version history (last 5 releases)

### 9.634.0 — 2026-08-24

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

### 9.632.0 — 2026-08-11

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

### 9.630.0 — 2026-07-23

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

### 9.628.0 — 2026-07-08

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

### 9.626.0 — 2026-06-26

Fly with ease and confidence, thanks to our team's hard work in eliminating any bugs and glitches that may have caused trouble in the past

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## More apps by Lufthansa Group Digital Hangar GmbH

- [SWISS](https://appshunter.io/ios/app/swiss/id343038584)
- [Austrian](https://appshunter.io/ios/app/austrian/id400224803)
- [Brussels Airlines](https://appshunter.io/ios/app/brussels-airlines/id1016513055)

All apps by Lufthansa Group Digital Hangar GmbH: https://appshunter.io/developer/1795954420

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*