# Lugg - Moving & Delivery — On-demand movers and trucks > On-demand moving and delivery service with vetted professionals. (iPhone/iPad app by Lugg.) - Source: https://appshunter.io/ios/app/lugg-moving-and-delivery/id919765207 (this page in markdown: same URL + `.md`) - Developer: [Lugg](https://appshunter.io/developer/919765206) - Category: Lifestyle, Travel - Price: Free - Rating: 4.90/5 from 44,794 App Store ratings · 394 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 129 MB - Languages: American English - Released: 2014-10-16 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/lugg-moving-and-delivery/id919765207/reviews.md ## What is Lugg? Lugg: your trusted on-demand moving and delivery service. With just a tap, book your move in as little as 30 minutes or schedule at a time that works for you. With a network of vetted professional movers and over 1 million moves completed, we guarantee peace of mind. Why Lugg? • User-friendly: Book a Lugg in minutes. • Stress-free: Available within the hour. • Fair Pricing: Get an upfront estimate. No surprises. • Secure: Vetted Luggers, backed by our Damage Protection Guarantee. What can Lugg do? • Residential Moves: Relocation without the heavy lifting. • Furniture Delivery: Get your new furniture delivered same day. • Facebook Marketplace Pick-ups: Score deals without transportation worries. • Storage Moves: Moving into storage pods or units without the sweat. • Donation Drop-off: Dust-collecting items? Let us deliver them to charity. • Junk Removal: Responsible removal and disposal. • Small Business Moves: Swift assistance for office relocation. • Labor assistance: Just the muscle for the heaviest lifts. How it works: Anything moved in 3 easy steps. 1. Book your Lugg: Set your pickup location and destination, select the vehicle that is right for you, and choose a time you would like us to arrive. 2. We'll take it from here: Your Luggers arrive to load your stuff and secure it safely. Track your crew in real time as they head from pickup to the destination. 3. Rate & tip: We unload your items and place them right where you want them, no matter how many stairs or floors. Review your experience and have the option to tip your Luggers for a job well done. Proudly serving over 7,500 zip codes including major cities like San Francisco, Los Angeles, Seattle, New York City, Boston, Miami, Chicago, Washington D.C., Phoenix, Atlanta, Dallas, Houston, Denver, Sacramento, Portland, Baltimore, Philadelphia, New Haven, Las Vegas, Salt Lake City and more. Questions or comments? Email us at support@lugg.com. ## Key features - On-demand booking - Vetted professional movers - Upfront pricing - Damage Protection Guarantee - Residential moves - Furniture delivery - Junk removal ## What do users think of Lugg? Overall sentiment: negative **Pros** - 🚀 Efficient and quick service - 👍 Friendly and helpful movers - 💡 Convenient app-based scheduling - 🚚 Reliable delivery **Cons** - 🕰️ Delays and late arrivals - 🚚 Inadequate equipment and preparation - 🔨 Damage to customer's belongings - 🤖 Poor customer service and communication **Commonly reported bugs** - App glitches and crashes - Incorrect or misleading information in the app **Most requested features** - Option to request specific truck size - Improved scheduling and notification system - Better tracking and updates during the move - More transparent pricing and billing ## Recent user reviews (10 of 394) All indexed reviews: https://appshunter.io/ios/app/lugg-moving-and-delivery/id919765207/reviews.md ### 5/5 — Will keep this Lugg app handy! *2026-08-21, version 3.2.21* I’m so happy someone told me about this app. After downloading, it did take a short time to figure it out. Once I started using it questions I had about the process were answered quickly. Selecting what I wanted/needed took only minutes to complete. I will definitely use it again when needed. ### 4/5 — Awesome *2026-08-18, version 3.2.21* Great service. Very conscientious of the furniture ### 5/5 — Love this service *2026-08-18, version 3.2.21* Fantastic business highly recommended ### 5/5 — Worry free delivery! *2026-08-18, version 3.2.21* I purchased a recliner from Ollie’s and my regular delivery guy is on a cruise!! My sister told me she’s used LUGG in California and Washington. I used the app right in the store and got a confirmation right away! The two people sent were super helpful and respectful of our home. This is my new favorite app!!! ### 5/5 — Awesome team *2026-08-15, version 3.2.21* Truly appreciate your professionalism. You guys were amazing. Thank you so much!. ### 5/5 — Great service *2026-08-15, version 3.2.21* John and Jose were prompt patient and efficient. Thanks! ### 5/5 — On time and very nice guys! *2026-08-15, version 3.2.21* They could not have been more efficient and friendly and went above and beyond. ### 5/5 — Lugg to the rescue! *2026-08-14, version 3.2.21* I love the convenience of scheduling movers on a moments notice. And they are always so professional and nice, and handle the move with white glove service. Easy app. Reasonable rates. Excellent service. Huge fan! ### 5/5 — Excellent service *2026-08-13, version 3.2.21* Oscar and Jorge were phenomenal. They were so careful with the furniture and efficient! Very nice guys too. Will use lugg again. Highly satisfied. ### 2/5 — Convenient but can get weirdly expensive *2026-08-12, version 3.2.21* Ours job was done well but the labor time calculations felt off. The support team was helpful but this ended up costing us a good bit more than the upfront rate offered by a local moving company and way more than the estimate. Experience really depends on who’s assigned to your move ## Frequently asked questions about Lugg ### What kind of services does this app offer? This app provides on-demand moving and delivery services. It can be used for residential moves, furniture delivery, picking up items from marketplaces like Facebook Marketplace, moving items to storage, donation drop-offs, junk removal, and small business moves. It also offers labor assistance for heavy lifting. ### How does the booking process work? Booking is done in three easy steps. First, you book your service by setting your pickup and destination, selecting the appropriate vehicle, and choosing your desired arrival time. Second, your booked movers, called Luggers, will arrive to load and secure your items, and you can track their progress in real time. Finally, after unloading, you can rate and tip your Luggers. ### What are the pricing and payment options? The app offers fair pricing with upfront estimates, so there are no surprises. While the app itself is free to download and use for booking, the services rendered will have associated costs based on the type of move, distance, and any additional services required. ### Is this app available in my area? The service proudly serves over 7,500 zip codes across major cities in the United States, including locations like San Francisco, Los Angeles, New York City, Chicago, and many more. You can check for availability in your specific zip code during the booking process. ### What if my items are damaged during the move? The service guarantees peace of mind with vetted Luggers and is backed by a Damage Protection Guarantee. This ensures that your belongings are handled with care and provides a layer of security in case of any unforeseen damage during the move. ## Version history (last 5 releases) ### 3.2.21 — 2026-08-08 This update includes visual improvements and bug fixes for a smoother Lugg experience. ### 3.2.20 — 2026-08-01 Know what to expect from your crew with clearer arrival updates. We now separate a possible delay from a confirmed one, so your booking status stays accurate. Improved • Tap a Live Activity on your Lock Screen to open your booking details. • See clearer timing details when your crew may arrive outside your window. Fixed • Completed Live Activities now clear from your Lock Screen promptly. • Adding or removing Assembly now refreshes your booking total immediately, without requiring an app restart. ### 3.2.19 — 2026-07-18 Tracking your Lugg is clearer in the app, shared tracking links, and Live Activities. • See when we’re lining up your crew. • Know whether your Lugg is on time or running late. • Get an updated arrival estimate when plans change. This update also fixes booking notification issues and crashes after completing a booking. ### 3.2.18 — 2026-07-09 Lugg now has dark mode! The whole app — from booking to live tracking — adapts to your device's appearance for a look that's easier on the eyes, day or night. New • Dark mode across the entire app, matching your device settings Improved • See your selected date and time right on the button while scheduling your move • Completed bookings now show your tips and payment details Fixed • Smoother live-tracking status updates while your movers are en route • Polished colors, dividers, and visual details throughout ### 3.2.17 — 2026-06-19 Tipping and reviews are smoother in this update. You can now edit a review after leaving feedback, and shared review links support adding a tip when available. We also cleaned up receipt details, improved assembly add-on pricing in booking quotes, restored map rendering after returning from review, and fixed an iOS map crash affecting animated routes. ## Apps similar to Lugg | App | Rating | Price | Category | | --- | --- | --- | --- | | [Taskrabbit Delivery](https://appshunter.io/ios/app/taskrabbit-delivery/id881999615) | 4.7 (38,059) | Free | Lifestyle | | [GoShare: Delivery & Moving](https://appshunter.io/ios/app/goshare-delivery-and-moving/id977871324) | 4.8 (13,402) | Free | Lifestyle | | [Taskrabbit - Handyman & more](https://appshunter.io/ios/app/taskrabbit-handyman-and-more/id374165361) | 4.7 (45,576) | Free | Lifestyle | | [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300) | 4.9 (459,866) | Free | Lifestyle | | [Tasker by Taskrabbit](https://appshunter.io/ios/app/tasker-by-taskrabbit/id1455415833) | 3.1 (4,315) | Free | Lifestyle | | [Taskrabbit Helper](https://appshunter.io/ios/app/taskrabbit-helper/id1552804579) | 4.7 (4,471) | Free | Lifestyle | ## More apps by Lugg - [Lugger](https://appshunter.io/ios/app/lugger/id1170664406) All apps by Lugg: https://appshunter.io/developer/919765206 ## Related topics [moving](https://appshunter.io/ios/topics/moving) · [furniture delivery](https://appshunter.io/ios/topics/furniture-delivery) · [lugg](https://appshunter.io/ios/topics/lugg) · [lugless](https://appshunter.io/ios/topics/lugless) · [lugger](https://appshunter.io/ios/topics/lugger) · [movers help](https://appshunter.io/ios/topics/movers-help) · [movers furniture](https://appshunter.io/ios/topics/movers-furniture) · [moving and delivery services like lugg](https://appshunter.io/ios/topics/moving-and-delivery-services-like-lugg) · [lugz](https://appshunter.io/ios/topics/lugz) · [movigo](https://appshunter.io/ios/topics/movigo) · [lugg mover](https://appshunter.io/ios/topics/lugg-mover) · [lugger driver](https://appshunter.io/ios/topics/lugger-driver) · [moves furniture](https://appshunter.io/ios/topics/moves-furniture) · [luggit](https://appshunter.io/ios/topics/luggit) · [moving box driver](https://appshunter.io/ios/topics/moving-box-driver) · [moving helper](https://appshunter.io/ios/topics/moving-helper) · [tugg](https://appshunter.io/ios/topics/tugg) · [wemove now](https://appshunter.io/ios/topics/wemove-now) · [move-master delivery](https://appshunter.io/ios/topics/move-master-delivery) · [romulus us](https://appshunter.io/ios/topics/romulus-us) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*