# LUGGit: Luggage Storage — Luggage collection & delivery

> Luggage collection, secure storage, and delivery service for travelers. (iPhone/iPad app by Bus Terrace - Technologies, Lda.)

- Source: https://appshunter.io/ios/app/luggit-luggage-storage/id1458490447 (this page in markdown: same URL + `.md`)
- Developer: [Bus Terrace - Technologies, Lda](https://appshunter.io/developer/1458490446)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.76/5 from 88 App Store ratings · 129 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 131 MB
- Languages: Czech, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Korean and 3 more
- Released: 2019-07-02
- Data updated: 2026-08-19
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/luggit-luggage-storage/id1458490447/reviews.md

## What is LUGGit?

Luggage storage, transfer and delivery — wherever you are. LUGGit picks up, stores, and delivers your bags to the airport, your hotel, Airbnb, or anywhere else, so you can explore the city hands-free. From just 2 EUR/bag.

Forget dragging suitcases around or hunting for lockers. A LUGGit Keeper comes to you, collects your luggage, stores it securely, and delivers it wherever and whenever you need.

Rated 4.9/5 by 5,000+ travellers. Trusted by 20,000+ customers. Insured up to 1,200 EUR/bag.

LUGGit is available in:
- Lisbon
- Porto
- Barcelona
- Madrid
- Athens
- Rhodes
- Budapest
Visiting another city? We're expanding fast — check our app for the latest destinations.

Why travellers choose LUGGit:
- Door-to-door — we come to you, no lockers, no queues
- On-demand or scheduled — book ahead or get a Keeper in about 15 minutes
- Safe and insured — bags sealed, tracked, and covered up to 1,200 EUR
- Explore freely — enjoy your first and last day without your bags
- Flexible — store from a few hours up to 6 months

How LUGGit works:
1. Choose where a Keeper collects your luggage — airport, hotel, hostel, Airbnb, cafe, or anywhere in the city.
2. Tell us where to deliver it back — same place or anywhere else within the city.
3. Pick your pick-up and delivery times — anytime from 8am to 8pm, every day. In a hurry? Order in real time and we'll be there in about 15 minutes.
4. Tell us how many bags — suitcases, backpacks, even surfboards. All sizes, all insured by default.
5. Book it, meet your Keeper, and enjoy your luggage-free time!

Your Keeper will:
- Meet you at your chosen time and place — track them live in the app
- Arrive in branded LUGGit gear so they're easy to spot
- Seal each bag with a unique QR code tag
- Store it safely until delivery
- Keep you updated — get notifications and chat in real time

Safe and secure:
Your luggage is sealed with a unique QR code tag, stored in a secure, monitored warehouse accessible only to authorised Keepers, and insured up to 1,200 EUR/bag. Our support team is available every day via live chat or WhatsApp, replying in under 2 minutes.

Travel light. Explore more. Let LUGGit handle your luggage.

Follow us @luggitapp or visit https://luggit.app

## Key features

- Luggage pickup and delivery
- Secure luggage storage
- Real-time luggage tracking
- Insurance up to 1200 EUR per bag
- Flexible service with free cancellations
- Contact Keeper directly

## What do users think of LUGGit?

Overall sentiment: positive

**Pros**

- 🚀 Fast and reliable pickup/drop-off service
- 📍 Convenient door-to-door luggage collection and delivery
- 💬 Responsive and friendly customer support
- 🔒 Secure luggage handling with tracking and zip-tie seals
- ⏰ Punctual and on-time service delivery
- 🤝 Professional and courteous luggage keepers
- 💡 Innovative solution to luggage storage problems
- 📱 Real-time GPS tracking of luggage
- 🎯 Flexible scheduling and accommodation of changes
- 💰 Reasonable and fair pricing
- ✨ Seamless and stress-free experience

**Cons**

- 🐛 App crashes and freezes during booking
- 🗺️ Limited geographic coverage in some areas
- ⏱️ Occasional delays in pickup times
- 🌐 Language barrier with some drivers
- 📍 GPS drop-off points sometimes inaccurate
- ⏰ Limited early morning service availability
- 💳 Charged full amount despite service cancellation
- 🔍 Poor customer service response in dispute situations

**Commonly reported bugs**

- App keeps crashing during time selection
- Registration screen stuck with missing information error
- App crashes on different phones
- App freezes during booking process
- GPS drop-off location inaccuracy

**Most requested features**

- Expand service to more cities (Ponta Delgada, Funchal, North American cities)
- SMS/text message notification feature
- In-app messaging capability
- Ability to modify pickup location through app
- Improved app map interface
- Earlier service start times (before 8am)
- Service expansion to nearby areas (Almada, Caparica)

## Recent user reviews (10 of 129)

All indexed reviews: https://appshunter.io/ios/app/luggit-luggage-storage/id1458490447/reviews.md

### 5/5 — GREAT SERVICE FOR LUGGAGE

*2026-08-09, version 2.8.1*

5 people, 2 bags each plus personal items. Lugging was waiting at the cruise port and drop off was a breeze. Allowed my family to begin our time in Lisbon early. Hotel check-in was not until 3 pm and we were off the ship at 7:30. Drop off was just as easy. Highly recommend for ports or airport.

### 5/5 — Best experience: Easy, Efficient, & Reliable

*2026-06-25, version 2.8.1*

We were hesitant to give someone our luggage and trust that they’d meet us at the airport later in the day but the communication was superb and the experience awesome. Highly recommend their service.

### 5/5 — Convenient

*2026-06-20, version 2.8.1*

Fast and reliable! Staff are nice as well

### 5/5 — Great Idea and Service.

*2026-05-30, version 2.8.0*

I was looking around for luggage storage as we arrived at 8 AM and couldn’t check in until 3 Pm. On a four week trip we had quite a bit of luggage. Found Luggit who saved me from booking a driver to take me to a storage facility and then later a car back to the facility and back to the lodging. With Luggit they came to the port. Picked up the bags and held them with the driver until time to deliver. Wonderful service right on time.

### 5/5 — 너무 편하고 좋아요

*2026-04-21, version 2.7.1*

가격이 꽤 드는 만큼 편하고, 시간 정확하고, 직원분들도 모두 친절합니다
짐 맡기기 애매한 분들에게 추천

### 5/5 — Great service and app works well too

*2026-03-10, version 2.6.2*

What a fantastic idea. I was a bit skeptical but reviews helped me. They put a gps tag in your luggage and everything. Pick up and drop off both were better than I expected and we went to walk around without having everything on us. I wish however that you could start service a bit earlier. My flight arrived at 6am and customs didn’t take long so I waited in the airport for about an hour and change because the first time available was 8am. Other than that, great.

### 5/5 — Excellent Service

*2026-02-01, version 2.6.2*

Super reliable. Responds right away. Highly recommend using to store your stuff. Pickup and drop off wherever you need. Stuff didn’t move until the day we scheduled pickup.

### 5/5 — Muito bom

*2026-01-18, version 2.6.2*

Muito bom e pontual, perfeito para quem tem voo tarde e checkout muito cedo. Deu pra aproveitar a cidade e acompanhar as bagagens

### 5/5 — Super!

*2026-01-09, version 2.6.2*

Amazing service in Lisbon! Highly recommend!!

### 5/5 — Pontual e seguro

*2026-01-02, version 2.6.2*

A equipe por trás do app é muito prestativa, o processo funcionou perfeitamente em Madrid, motorista pontual e educado, excelente serviço prestado!

## Frequently asked questions about LUGGit

### What does LUGGit do?

LUGGit offers a service where they pick up your luggage from your current location, store it securely, and then deliver it to your chosen destination. This allows you to travel without the burden of carrying your bags.

### How does LUGGit work?

You book the service through the app, specifying the number of bags, pickup, and delivery locations and times. A professional driver, called a Keeper, collects your luggage. You can track your bags in real-time and your Keeper will deliver them when you're ready.

### What is the cost of LUGGit?

The app itself is free to download and use for booking. The cost of the service is based on the number of bags stored and the duration of storage, with pricing determined during the booking process in the app.

### What areas is LUGGit available in?

LUGGit is currently available in Lisbon, Porto, Barcelona, Madrid, and Budapest. The service aims to provide luggage solutions for travelers in these major European cities.

### What happens if my travel plans change?

LUGGit offers free cancellations up to 24 hours before your service. You can also alter your service by contacting their support team. They also monitor flights and adapt to delays to accommodate changes.

## Version history (last 5 releases)

### 2.8.1 — 2026-06-09

Performance improvements and bug fixes to make booking your luggage storage faster and smoother.

### 2.8.0 — 2026-05-11

Improved scheduling flow and timeslot reliability.
Fixed loading and navigation issues during booking.
Enhanced location filtering with dynamic geofencing support.
Updated service plan texts and minor feature improvements.

### 2.7.2 — 2026-05-01

Bug fixes and general improvements

### 2.7.1 — 2026-04-13

Fixed issues in checkout

### 2.7.0 — 2026-03-23

Added new service plans feature.
Bug fixing and other improvements

## Apps similar to LUGGit

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Radical: Luggage Storage](https://appshunter.io/ios/app/radical-luggage-storage/id1374356237) | 4.5 (1,120) | Free | Travel |
| [Lisbon Travel Guide Offline](https://appshunter.io/ios/app/lisbon-travel-guide-offline/id386148314) | 4.8 (209) | Free | Travel |
| [LuggageHero: Luggage Storage](https://appshunter.io/ios/app/luggagehero-luggage-storage/id1481057935) | 4.8 (2,424) | Free | Travel |
| [Comboios de Portugal](https://appshunter.io/ios/app/comboios-de-portugal/id1105415627) | 1.9 (90) | Free | Travel |
| [CloudGuide](https://appshunter.io/ios/app/cloudguide/id876009906) | 2.4 (65) | Free | Travel |
| [Nannybag - Luggage Storage](https://appshunter.io/ios/app/nannybag-luggage-storage/id1400722568) | 4.8 (1,265) | Free | Travel |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*