# Lugmety \| لقمتي — user reviews > 143 indexed App Store user reviews of Lugmety | لقمتي by Future Arrow Tech. Ltd., rated 4.20/5 from 7,480 ratings. - Source: https://appshunter.io/ios/app/lugmety/id1299592575/reviews - App overview in markdown: https://appshunter.io/ios/app/lugmety/id1299592575.md - Rating breakdown: 5★ 5,526 · 4★ 430 · 3★ 181 · 2★ 124 · 1★ 1,219 ## What do users think of Lugmety | لقمتي? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Fast and professional delivery - 💯 Premium and reliable service - 🤩 Wide selection of restaurants **Cons** - 💰 Expensive delivery fees - 🐛 App crashes and glitches - 🤔 Limited geographical coverage - 🤷‍♀️ Lack of discounts and promotions **Commonly reported bugs** - Login and registration issues - Frequent app crashes and freezes - Inconsistent restaurant information - Payment processing problems **Most requested features** - Add more payment options - Improve app stability and performance - Expand delivery coverage to more areas - Introduce loyalty programs and discounts ## Newest reviews (14 of 143) ### 4/5 — Review *2025-10-19, version 7.3.0* Amazing customer service and delivery but poor software and the app design overall ### 4/5 — too many updates *2023-04-14, version 6.0.15* app is great but requires constant updates it’s annoying. ### 2/5 — Honestly, *2023-03-25, version 6.0.14* Great option for an expensive delivery which I don’t mind. Their customer service is on another level. The app has glitches and restaurants ratings are not sincere so don’t fall into that. ### 4/5 — Great customer service *2023-03-23, version 6.0.14* Very good and responsive customer service ### 5/5 — Yaser Alamodi *2022-08-04, version 5.5.8* Best food app ever 🙏🏼..( worldwide ) ### 3/5 — Late for refund the canceled orders *2022-06-01, version 5.5.7* Take long time to refund the canceled orders , other applications do the refund immediately Other wise thanks for the call center team they are very supportive and active Only the refund is the week point . ### 5/5 — Best delivery service 10/10 *2022-05-31, version 5.5.7* From the restaurant options to customer service and professional drivers!! You cant even compare it to any other app on the market! Keep up the good work! ### 5/5 — افضل تطبيق توصيل في السعودية *2022-05-21, version 5.5.6* خدمة عملاء ممتازة انتقاءهم للموظفين فوق الوصف سرعة واحترافية في التوصيل نقدر نقول من افضل تطبيقات التوصيل في السعودية ### 3/5 — Restaurants near by *2022-05-20, version 5.5.6* I’m living at Obhur and the app is showing me restaurants in Al rawdah for example.. that don’t deliver to me! ### 5/5 — Awesome *2022-05-12, version 5.5.6* Great app, love the features for KAUST!! Best service!! ### 5/5 — Difficulty of search *2022-05-01, version 5.5.6* The search is not practical as I have to put the exact name!! Should be easier! Thanks ### 3/5 — Limited geographical area *2022-03-23, version 5.5.6* Unfortunately does not cover Eastern province of the kingdom I can’t evaluate the service as I cannot use it ### 2/5 — Cant access account *2022-02-22, version 5.5.5* Lugmety is a great app. However, I forgot my password and ever since then I can’t order anything using the app. I tried clicking on “forgot password” but it doesn’t work and it doesn’t send a reset link to my email even though I tried multiple times. I also tried logging in using other means such as apple id but it keeps saying “this phone is already in use” when I provide my phone number. This bug should be fixed immediately as forgetting a password is bound to happen and should have a solution for it. ### 5/5 — INCREDIBLE customer service *2022-02-03, version 5.5.5* There are plenty of food delivery apps nowadays, but when it comes to customer service then Lugmety beats them all. No matter what my issue is, I’m answered to immediately with such professional sim and they are always helpful and get the task fixed. Of course, great app as well with not much noise and no ads. My fav for sure. ## Most critical reviews (10 lowest-rated) ### 1/5 — Thank god other apps work! *2025-10-20, version 7.3.0* I would probably starve to death if I have to solely depend on your app that keeps bugging out because of your unnecessary tweaking! While you’re fixing it.. REMOVE the constant and annoying ‘turn on notifications’ pop up! None of your business what notifications I turn on or off on MY phone! ### 1/5 — Error *2023-12-03, version 6.1.2* I have tried to order from this app. The error notifications kept popping up when l log on this app. Please fix the problem. ### 1/5 — My reason *2023-11-02, version 6.0.23* You promised me to return back the payment of the first delivery but you didn’t do ### 1/5 — Not responsive *2023-03-29, version 6.0.14* Not responsive ### 1/5 — The app simply doesn’t work *2022-05-23, version 5.5.6* It’s awful worst I’ve ever tried ### 1/5 — Limited regions *2022-01-21, version 5.5.5* Trash regional geographical selection only has 3 areas. Very bad ### 1/5 — Why this rate *2022-01-08, version 5.5.5* I was use this application every order but now no, because no promotion no discounts like other app ### 1/5 — Automatically pastes clipboard data from opening *2021-12-03, version 5.5.3* This is a privacy issue! ### 1/5 — والله لو فيه اقل من الواحد اعطيكم *2021-10-30, version 5.5.2* قاعد ثلث ساعه احاول اطلب من مطعم يقولي ماعندنا كاشير اطلب من التطبيق سويت حساب وعبيت البيانات والتطبيق بطيء بشكل ينرفز وطلبت وخلصت وجيت عند الدفع حاولت5 مرات ب ابل باي ولا يشتغل حاولت اضيف بطاقه ولا تزبط استهبال اقسم بالله مامنكم فايده ### 1/5 — App keeps crashing *2021-10-26, version 5.5.2* When I tried to go through the menu of a few restaurants the keeps crashing. Please update it. ## Most praised reviews (10 highest-rated) ### 5/5 — Waw *2026-01-18, version 8.0.1* 💐🫶💐💋🤗 ### 5/5 — Exceptional Service *2025-11-08, version 7.3.0* Never lets me down ### 5/5 — Customer Oriented Company *2024-11-30, version 7.1.0* Lugmety is a first class App. and a first class company.. They are alert and aware with what’s going on with your order and they are readily available to take a positive action.. Amazing company and staff.. Great Job. ### 5/5 — افضل تطبيق و خدمه و مطاعم *2024-03-05, version 6.1.4* من افضل التطبيقات الي أتعامل معاها خدمه عملاء ممتازه جدا .. مستحيل العميل يتضايق و يزعل و لو حصل تقصير من المطعم حرفيا يراضوا العميل .. احتجت تعديل على الطلب تبغى شي زياده تقدر ما عمري ندمت على تعاملي معاهم عكس تطبيقات تانيه يبردوا القلب .. استمروا 🤍 ### 5/5 — Best Delivery App *2023-11-17, version 6.0.23* The best delivery app I have came across. Professional, respectful, and the app has great options. The delivery is always on time, even before the estimate delivery time. The best food delivery app. ### 5/5 — The BEST service handsdown *2023-07-25, version 6.0.20* What I love and appreciate about Lugmety is the exceptional customer service that can’t be compared to any other delivery app in the world and I’m not even exaggerating. I’m writing this love letter to Lugmety after I used another app and had a horrible experience that only made me mad that I didn’t use Lugmety. Worth every penny. Thanks Lugmety ### 5/5 — Best food/delivery app in the Gulf! *2023-02-07, version 6.0.13* I have downloaded and used most of the delivery/food apps in both jeddah, Riyadh and dubai - Lugmaty is by far the best. They have excellent drivers - the most professional and their service is beyond professional. There is someone to talk to and respond to when you have concerns or issues. They are the best app in town. I opt to only use them! ### 5/5 — Ahmad *2022-08-28, version 6.0.0* By far the best delivery app in saudi ### 5/5 — Poor updated layout *2022-08-27, version 6.0.0* I used Lugmety when they only had a website, before the app. I love them. The new layout is super confusing, every time I attempt to order I cancel. The classification is all over the place. ### 5/5 — The best *2022-08-10, version 5.5.8* Honestly a great app with so many services, and the BEST customer support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*