# Lulo: WIC Shopping — user reviews > 14 indexed App Store user reviews of Lulo by Lulo Ventures, Inc., rated 4.80/5 from 945 ratings. - Source: https://appshunter.io/ios/app/lulo-wic-shopping/id6636156582/reviews - App overview in markdown: https://appshunter.io/ios/app/lulo-wic-shopping/id6636156582.md - Rating breakdown: 5★ 860 · 4★ 24 · 3★ 15 · 2★ 14 · 1★ 32 ## Most critical reviews (10 lowest-rated) ### 1/5 — It takes to long to load *2026-05-04* I hate that it takes so long to load when your in dire need to see what food you can use for wic ### 1/5 — Too many app malfunctions *2026-02-10* I had the app for less than 5 minutes and decided to delete it. The app crashed twice within that 5 minutes! Can’t imagine trying to grocery shop and deal with these issues at the same time. Not worth it **Developer response:** Hi Stacey! Thanks for this feedback - we recently released a new app version that has a number of performance improvements to prevent issues like these. If you're still experiencing issues, please send us an email at contact@hellolulo.com so we can help! - Sarah ### 1/5 — Very glitchy *2026-01-25* It’s very slow, most of the time it won’t actually connect to my WIC portal my entire time using this app it’s only connected 4 times other times I’m just standing there waiting and end up having to go to WIC connect myself. The scanner function doesn’t really work because it marks a lot of things as not WIC approved when they are very unreliable app and mass WIC shopping even more of a hassle than it already is. **Developer response:** Hello! We're sorry the app has been giving you trouble. We'd love to get this fixed for you. Please send us an email at contact@hellolulo.com so we can help! - Sarah ### 1/5 — Not accurate *2025-12-28* App isn’t accurate. Doesn’t show any benefits **Developer response:** Thanks for the feedback! Benefits appear once you connect your account for your state's WIC portal. If you've connected, but are still having issues, please let us know at contact@hellolulo.com - we're happy to help troubleshoot. ### 1/5 — Doesn’t work *2025-11-11* I’m upset I love this app was super helpful and all of Oct it completely shut down saying it would restart in November and still nothing. **Developer response:** Thank you so much for your patience and for sticking with us! We're really sorry for the disruption in October. New York switched to a new system, which affected our ability to show benefits. Great news - we're back online in New York now! If you need help reconnecting, please reach out to contact@hellolulo.com - Sarah ### 1/5 — Used to work *2025-10-03* Now it says they could no longer connect to the WIC portal as of around 1:29pm on 9/22/25 and to call for benefits. Sad because I just got WIC and it helped to keep track even if it wasn’t fully accurate (1 beans when it was 4 cans). Once I learned the beans and juice was off I knew what to get. The scan option was so helpful since most stores here do not have a wic sign listed. **Developer response:** Hello! We're sorry the app has been giving you trouble. We'd love to get this fixed for you. Could you please send us an email at contact@hellolulo.com? Thank you! - Sarah ### 1/5 — Can’t receive email to make account *2025-05-31* I’ve tried several different times now to enter my email to get a code sent to create my account and each time the email never sends. I’ve tried waiting anywhere from a few short minutes to 20 minutes before trying to get a new code. Someone please help!!!! **Developer response:** Hi Savannah, we're sorry for the trouble! We sent you an email to help get this resolved and will follow up to make sure everything's working for you. You can also text us anytime at 718-804-5943. – Sarah ### 2/5 — Help! *2026-03-30* I’m trying to make my WIC Connect account and every time I input my email address it says “invalid email”. But it’s not misspelled, there are no spaces at the beginning or end, and not matter what email address I try to use it keeps saying it’s invalid. What do I do?? **Developer response:** Hi! Please reach out to us at contact@hellolulo.com or by tapping the ? icon in the app so we can help. - Sarah ### 5/5 — Shopping *2026-02-24* Very helpful ### 5/5 — love this! *2025-09-08* i absolutely LOVE this app! oh my gosh it’s a total time savor and so convenient. it moves so nicely without any lag so far. i would recommend fun customization options. and somewhere to see what WIC packages there are etc. **Developer response:** Thank you so much for the love! We're glad Lulo is saving you time and making things easier. We're always looking to improve and would love to hear more about your ideas for customization. Feel free to reach out at contact@hellolulo.com. – Sarah ## Most praised reviews (4 highest-rated) ### 5/5 — Great app *2025-06-03* Even though there was a hiccup setting up the account initially support was quick and very helpful when I contacted them! Love the app so far and it’s been so helpful in stores while wic shopping **Developer response:** Thank you for the kind words! We're thrilled to hear the app has been helpful for your WIC shopping, and we really appreciate your patience as we got things sorted. We're always here if you need anything and we're so glad to have you in the Lulo community! – Sarah ### 5/5 — Lifesaver *2025-05-08* This app helps WIC shopping so much! I am so glad to be able to see the items eligible for WIC ### 5/5 — the best!! *2025-05-08* i don’t think this app was legit, the reviews seemed real but you just never know. i tried it out today and it does wonders! i’m always guessing if the wic stamp is in the wrong place etc. so being able to scan it from the app and see if it’s approved made check out so much easier and faster! ### 5/5 — love the app *2024-10-10* i went wic shopping today and the app was so awesome very helpful it’s way much easier and better it’s straight to the point i was legitimately in the store for no longer then 10 minutes shopping because the app was such a big help directing me to everything . i love it thank you for creating it totally recommend . ❤️❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*