# lululemon Studio — user reviews

> 155 indexed App Store user reviews of lululemon Studio by Stealth Fitness Co., rated 3.20/5 from 966 ratings.

- Source: https://appshunter.io/ios/app/lululemon-studio/id1153358600/reviews
- App overview in markdown: https://appshunter.io/ios/app/lululemon-studio/id1153358600.md
- Rating breakdown: 5★ 383 · 4★ 103 · 3★ 99 · 2★ 129 · 1★ 252

## What do users think of lululemon Studio?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient home workouts
- 🤩 Variety of classes and instructors
- 👍 Motivating and engaging
- 💪 Effective workouts
- 🧘‍♀️ Meditation and yoga options

**Cons**

- 🐛 Connectivity issues
- ⚠️ Glitchy app performance
- 🔇 Audio problems
- 🕰️ Lengthy troubleshooting required
- 🤖 Poor customer support

**Commonly reported bugs**

- Frequent disconnections from mirror
- Inconsistent heart rate tracking
- Workout progress not properly recorded
- Freezing and crashing during classes
- Unreliable app updates

**Most requested features**

- Calendar integration for scheduling classes
- Customizable screen layout
- Improved Apple Watch integration
- Ability to organize bookmarked classes
- Seamless transition between classes

## Newest reviews (19 of 155)

### 4/5 — Sound issue with mirror

*2026-04-09, version 4.5.0*

Sound issue with my mirror can hardly hear the trainer talk or the music

### 4/5 — When it works it’s great but sheesh is it buggy

*2026-03-17, version 4.5.0*

I love everything about lululemon studio, and especially the expanded classes with Peloton. But the app needs work! It constantly drops the connection to my Apple Watch (making tracking progress challenging) and sometimes freezes or has a severe delay connecting to the mirror. Developers, please squash the bugs more regularly. We need the awesomeness of all the trainers!

### 3/5 — Mirror was better before Pelton

*2026-01-24, version 4.5.0*

They need to really bring back the live classes. It really made a big difference. I really missed that. They also took away personal one on one classes. Also, the variety of classes went down. I preferred the original mirror teachers over the Peleton which is why I noticed the decrease of my usage.

### 3/5 — Air pod connection issues

*2025-07-21, version 4.4.0*

I have tried multiple times to connect my AirPods to my mirror however they never connect. I have disconnected and reconnected my AirPods to my phone. I have uninstalled and reinstalled the app. I’ve tried my beats. And it does not work. I have also checked to make sure both are compatible and according to the frequently asked question and answer spot. They are both compatible. It’s extremely frustrating.

### 2/5 — Very glitchy

*2025-06-30, version 4.3.3*

Glitchy user interface.  Mirror unpairs frequently.  App fails to load and gets stuck often.

### 1/5 — Garbage

*2025-06-22, version 4.3.3*

App is total garbage. Connects to the Wall perhaps 25 percent of the time. The other 75 percent you spend scratching your head, restarting app, unplugging wall, deleting and reloading app…it’s SUCH a piece of junk. Would never buy the wall again due to the glitching app. I’ve had it for more than a year and if anything it’s only gotten worse.

### 1/5 — Annoying OS

*2025-06-18, version 4.3.3*

Signs you out everyday and while you’re in the middle of a workout.

### 1/5 — Planned Failures

*2025-06-14, version 4.3.3*

Loved the mirror and now they are clearly torpedoing it on purpose.  Logouts, disconnects, poor content.  Clearly planned to get out of the business.  Will be looking for the class action notice in the mail.

### 3/5 — consistently logs me out!!!!

*2025-06-10, version 4.3.3*

Why do I always have to sign in?? This is so annoying I love the product why does the app have to be so difficult

### 2/5 — Content is great app not so much

*2025-05-21, version 4.3.3*

Every other day I have to re-enter login, password. It looses the mirror too and I have to reconnect and set up. The app can’t be paused it goes directly to the end of the session and rating. Lots of bugs to fix. I don’t see an update!

### 2/5 — What’s going on?

*2025-05-20, version 4.3.3*

Been using this app for years, but the programs for each week do not show the proper classes. For example, there are some programs that say 3 per week but 9 or 10 classes are listed. It used to just add the 3 classes for you and not make you pick off a random list.  The pictures in classes sometimes don’t even load on the app.

### 3/5 — Glitching

*2025-05-08, version 4.3.3*

I bought this for my wife as a birthday gift at the very beginning of COVID. So we’ve had it for 5 years now. I use this mirror religiously but I’ve become more and more frustrated with this product. Whenever I try to use it it either wants to update or the program freezes and I end up not being able to use it. I’m not sure if it has anything to do with the peloton merger but something needs to be fixed or I’m done with it. Lastly, bring the love trainer’s back.

### 1/5 — Connection issues

*2025-05-07, version 4.3.3*

Despite rebooting the app and phone there are connection issues. Wastes so much time , beats the purpose of at home workout

### 2/5 — Lost connection

*2025-04-27, version 4.3.3*

I’ve been with this since it’s mirror days and have always loved it! In the last few months I always have my workouts interrupted with lost connections. Please fix!!

### 1/5 — Errors in updating

*2025-04-04, version 4.3.3*

it goes into an endless loop “updating”.   It’s not updating, it’s frozen but the mirror still says updating and you end up waiting and restarting.   You have to fix this

### 2/5 — A very expensive mirror that doesn't work. Ever.

*2025-04-01, version 4.3.3*

I've owned the mirror for about 4 years now. Since the merge it's constantly gotten worse, and it's essentially unusable. The app is trash. The amount of classes has decreased massively, and it takes 20-30 mins just to connect to it and get into a class. It'll prompt me for an update and just sit there spinning and "rebooting" a couple of times for thirty mins or so. After this wait I don't even want to workout anymore, and this happens almost every time we turn it on. Poor quality for the price, for sure. The customer service is nonexistent also. They are on here offering apologies for bad user experiences, but it's the same generic comment over and over, likely not solving anyone's problems in the end. It's really a bummer because I pay like $42 a month for this mirror, and it used to be good, now it's an expensive ordinary mirror. If the technical team doesn't solve this ongoing issue I will cancel my subscription.

### 1/5 — Was a great product before… now terrible

*2025-03-17, version 4.3.3*

Can’t get the thing to connect with the stupid Lululemon Studio App… so now we have a very expensive piece of wall art. Used to work great, now is a piece of garbage.

### 3/5 — Lulu classes come back!

*2025-03-14, version 4.3.3*

I’ve been using the Studio Mirror for the last 2.5 years.  Here are some of the reasons LLS was better before Peloton.  There was a range of classes and genres, more than what Peloton is offering us now. Ballet was a particular favorite of mine! I appreciated the collaborations with other exercise studios, YogaSix was a stand out.  I had access to the LLS prenatal classes during my pregnancy, but unfortunately couldn’t find any on the Peloton side. 👎🏼  Also the clean LLS aesthetic was vastly better than Peloton’s bright flashy style. I’m not straying from my Mirror but am reluctantly using it. Please make content improvements.

### 4/5 — Connection Issues

*2025-03-11, version 4.3.3*

Ugh, I love this product and have been with the program since before Peloton took over content. I use it almost daily, but my workouts are almost constantly interrupted with lost connections. It’s so frustrating. I wish this could be fixed!

## Most critical reviews (10 lowest-rated)

### 1/5 — Connecting issues

*2026-08-27, version 4.5.0*

One day it works then the next it doesn’t 😡

### 1/5 — Busted Mirror

*2026-08-04, version 4.5.0*

Stuck with this giant, heavy Mirro which no longer works. Tried to sell me another but that seems to be a dumb decision. No longer offers repair visits. What a waste of money.

### 1/5 — Terrible connectivity with update

*2026-04-22, version 4.5.0*

I recently updated the app and since I did, my phone and watch lose connectivity which impacts heart rate and output tracking. When I try to reconnect, it restarts the workout. 
The product and many of the workouts are great. Instructors could do a better job describing movements during stretching and yoga exercises so users don’t have to stop and look at the screen to follow along.

### 1/5 — It was great before Peloton

*2026-04-10, version 4.5.0*

They fired all the good trainers. Removed the running and fat loss programs plus the mirror and app freeze up multiple times during a workout! It was really great 2 years ago and now I literally want to toss it all into the nearest dumpster and set it on fire! I literally don’t know why I am paying them $35 a month for a poorly maintained appliance, poorly recorded Peloton workouts and horrid app!

### 1/5 — Works 20% of the time

*2026-03-07, version 4.5.0*

Want to start working out consistently without interruption? Dont use this app or the mirror. Constantly logs you out or quits or forces a password reset or drops network or cannot connect to your Bluetooth headphones etc etc. Murphy’s Law with this app: what can go wrong, will.

### 1/5 — Never works, avoid

*2026-03-06, version 4.5.0*

Awful, full of bugs, it either doesn’t load or logs you out all the time. I’m canceling my subscription

### 1/5 — Unreliable, constantly have to re renter user name

*2026-02-11, version 4.5.0*

Software is buggy whether using mirror or just on phone.  App super annoying with constantly having to
Enter user name after updates

### 1/5 — Recent update broke audio controls

*2026-01-15, version 4.5.0*

Ever since downloading the latest update two days ago I can no longer listen to a podcast or external music while connected to a workout on the app. I had previously been able to listen to podcasts while working out, but now the audio is automatically reduced so low that I can’t hear the content anymore. I’ve tried resetting the app multiple times but the issue still persists — please fix this in a new update!

### 1/5 — Connectivity

*2026-01-01, version 4.4.0*

Connectivity is not consistent. I try to troubleshoot with CUSTOMER SERVICE but they continue to have me repeat the same steps over and over and over again without providing a resolution. I’ve emailed a screenshot. I talk to someone and they’re still not able to help me and they don’t send out a technician like is there no in person support for the issues I’m having not being able to connect to my physical mirror

### 1/5 — Freezing continues

*2025-10-31, version 4.4.0*

At first it worked. Then within a year it started freezing. Not loading. All internet checked, reset, rebooted and still issues. It was a big purchase for me and I’m not sure what to do. I stopped using it for a year. Want to try to get it going again for the autumn/fall months. Also I preferred just the classes by “Mirror” it got way too, too and quality decreased.

## Most praised reviews (10 highest-rated)

### 5/5 — Love it!!

*2025-12-06, version 4.4.0*

I have fiber internet so no issues with connection so far, I don’t need to connect it to head phones either; the speaker works perfectly fine for me, the Apple Watch connects and tracks heart rate which is cool. 

It is a GREAT addition to my home gym. Not much of a gym goer as I don’t like crowds but have always been super active so these guided workouts are perfect. Personally love the Lulu instructors way better :)

The membership is steep—but I justify it because I only shop at Lululemon for gym gear so the 10% discount does add up.

Thousands of guided workouts, easy to intermediate, no lifting but has dumbbell and kettle bell stuff.
I’ve had it for 2 months and use it 3-4 times a week. This winter is going to be sweaty!

### 5/5 — If perfection was an app

*2023-11-02, version 3.8.1*

I love everything about the Mirror. Peloton please don't mess up a great thing. Keep my trainers because they are the driving the success of the Mirror. Keep the design. Keep the options. Just leave it as is, if it's not broken then don't fix it!

### 5/5 — LOVE IT!!

*2023-10-31, version 3.8.0*

This is the best at home workout experience.  When we first got it, we struggled with it connecting.  We would be on the same Wi-Fi, but it wouldn’t connect.  We were using a different router than what our cable company sent us, so they told us to switch to their router.  We thought this would be a bigger issue, but it went pretty smoothly!  Mirror support was fantastic in dealing with the transition.  Ever since we have never had an issue with connecting!  
I really like all the different workouts and accountability.  The different levels for workouts is great too and the trainers are really inspiring.  I always talk it up to anyone I can!

### 5/5 — I really like my mirror

*2023-09-02*

I really like my mirror, I’ve been using it about two months and it seems to work great.  I had a couple of wifi glitches because I’ve had to put an extender to use it where it’s located which is a ways from our house.  I started downloading the classes to my phone first (with the little cloud button, while im near my mirror) then playing them on the mirror, seems to have fixed the problem.  Since downloading classes first I haven’t had any more glitchy classes.  I love the class choices and the class filter to find classes quickly and easily.  I also love that I can do the classes in the comfort of my house, no gym membership needed.  I am an absolute beginner in all classes and have found myself losing some weight but more importantly I’m feeling strong, which I don’t think I’ve ever felt strong before.

**Developer response:** We are so happy to hear that you are loving your lululemon Studio Mirror!

### 5/5 — Great app, well designed and even better content

*2023-06-06, version 3.2.3*

Love this fitness content. Great instructors and app experience. Prefer it over Peloton and other cheap/free alternatives

### 5/5 — (Edited) Love having such a variety of workouts easily accessible from home or on the go

*2023-04-14*

I’ve used this app almost every day for the past couple years. It has helped me keep my physical fitness on track since the early days of quarantine and through long winters when I’d normally stay curled up on the couch under a blanket.

They keep expanding the variety of workouts, and it’s fun to try things I would never normally do, like boxing. I love that I can quickly narrow down the classes with filters, so if I need a quick 10-minute strength class that is standing only, I can find that in a few seconds. 

It’s also really nice to have the flexibility of just playing the classes on my phone (instead of the mirror) if I’m not at home; When I traveled for work recently, I was able to fit in a couple workouts from my hotel room.

I also have to mention how great the tech support is! No one likes having to call tech support, but every time I’ve interacted with the specialists, they are super friendly, patient, and knowledgeable. If I’m ever having an issue with the app or the mirror, they have been able to resolve it very quickly (I’ve also never had much time on hold; they typically answer the phone within a minute or so, which is a rare experience with most companies these days).

(Full disclosure, I edited this review; I was having some tech issues with a few of the classes, but they have since been resolved. I probably use the lululemon studio app more than any other app on my phone and I love it 99.9% of the time, so I felt it was only fair to update this review!)

**Developer response:** Thanks so much for the love! Our Members are truly our top priority, and we are grateful for our unstoppable lululemon Studio community!

### 5/5 — Love my Mirror!

*2023-04-08*

I absolutely love using my Mirror! When my gym shut down at the start of the pandemic, I began working out at home. Since then I have used my Mirror daily (when not traveling). I have enjoyed each one of the instructors and have enjoyed the programs offered. But even better, my husband, who had not worked out in many years, began using it last year and he now uses it daily as well. I have found the quality of the instructors to be top notch and they explain form so much better than anyone at my former gym ever did. I also enjoy the facebook group of mirror users and have gotten tips on new classes form the group. I love the variety of classes offered and am amazed at the sheer number of them available!
Initially I had occasional freezing up using the app, while connecting to my mirror. This was corrected by installing a wifi extender in my house. Now  I use it daily without problems.

**Developer response:** Thank you for the love! We are grateful that you both are a part of the lululemon Studio community.

### 5/5 — Excuse Eliminator! Enjoying my Mirror

*2023-03-13*

It feels great using the mirror. I no longer have any excuses. I don’t have to feel insecure in my workout out fit. I can wear what I want and workout as hard as I want. If I need a rest day then I can stretch. If I want weights I can do strength classes. There are many options for workouts. If you need accountability you have options. You can turn on your camera for live classes or team up with a partner. You also have the option to purchase personal training for a reasonable fee. You can do the mirror at home or you have the option to have it on your phone. When my family member was sick I had to travel 8 hours away. I was able to still do the workouts using my phone and mirroring it in a tv. I highly recommend the mirror. It has given me an opportunity to try other workout formats I would necessarily take or try in a group setting. Any questions? Ask and I’ll answer to the best of my abilities.

**Developer response:** Thank you so much for your kind words and for being a part of our incredible community, Chris10Loo!

### 5/5 — Finally, my perfect fit

*2022-12-27*

I bought the lululemon Studio mirror on Black Friday. I love gadgets, so I thought this could be the perfect gadget to motivate me to work out. Man was I right. Not only have I been faithfully working out for over a month, but I finally enjoy working out. I have always hated the idea of a gym, I’m kind of a germaphob and I also don’t love the idea of being around a bunch of people that know what they’re doing when I don’t. This studio mirror perfectly combines the idea of a personal trainer and being in the comfort of your own home. The ease-of-use is huge for me. This has been the only thing that has worked for me - and when I tell you, I tried everything…I mean everything. I tried everything from yoga classes, personal trainers, personal sessions, group sessions… the whole 9. I just couldn’t find my right fit. I felt like everything was just too out of the way for my busy schedule. I would always be on time, but I was pushing it to my limit. Being able to roll out of bed, or do a work out real quick before picking up my son from school, or a meditation session at lunchtime… this has brought absolute peace to my life. Also- really cool to show people. Definitely one of my best home accessories!!!
Don’t knock it till you try it. I am so happy that if I knew it would change my life like this, I would’ve paid full price. I am glad I got it on sale though, because I wouldn’t have been able to pay full price. But I do love it that much.

**Developer response:** Thank you for the love, Aubrahm! Our community is simply the best!

### 5/5 — Pls make workouts organizable

*2022-12-25, version 2.11.3*

Had previously rated lower because it seemed the lulu team had been deleting older workouts, some of which were favorites.   But, the team responded by reinstating the work outs that had been deleted (props for the responsiveness). Please do not delete older workouts!  Repeating the same ones is a way of measuring progress and gaining more consistency.  In addition, sometimes what makes a work out great is the attitude of the trainer on that particular day, not just the exercise sequence.  

Also, the bookmarked classes are not organizable. It’s hard to find a class you’ve saved if there’s more than a few in your list.  It would be great if this was addressed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
