# lululemon — user reviews > 1,058 indexed App Store user reviews of lululemon by lululemon athletica canada inc., rated 4.90/5 from 526,743 ratings. - Source: https://appshunter.io/ios/app/lululemon/id920098546/reviews - App overview in markdown: https://appshunter.io/ios/app/lululemon/id920098546.md - Rating breakdown: 5★ 497,633 · 4★ 17,155 · 3★ 4,104 · 2★ 1,671 · 1★ 6,180 ## What do users think of lululemon? Overall sentiment: mixed **Pros** - 👍 Convenient shopping experience - 🚀 Easy to use app - 💎 High-quality products - 🤩 Comfortable and flattering clothing **Cons** - 🐛 Buggy and glitchy app - 🤔 Inconsistent product quality - 💸 Expensive pricing - 🤯 Poor customer service **Commonly reported bugs** - Items disappearing from cart - Incorrect order tracking and delivery information - Filters and sorting not functioning properly - Frequent app crashes and freezes **Most requested features** - Ability to write reviews in the app - Improved inventory tracking and availability - Personalized recommendations and preferences - Seamless integration between in-store and online profiles ## Newest reviews (10 of 1,058) ### 2/5 — Terrible update *2026-08-25, version 9.33.0* I don’t understand why these apps keep “fixing” things that aren’t broken. It’s too click intensive now and annoying to search through. Should’ve kept it how it was as there was nothing wrong with it. Buttons are hard to find. Save for later is a separate page and god forbid you want to remove anything. You have to keep going back and forth as it exits out of it every time. So annoying ### 5/5 — Golf *2026-08-24, version 9.33.0* Love the new golf clothes, confortable , practical and nice ### 3/5 — Poor App Experience *2026-08-21, version 9.33.0* It is next to impossible to find products at local stores using the app. It says to “turn on location to view stores near you” but then sends you to iPhone settings where location activity is not an option. So I literally can never see which stores near me have the product available in my size. Even searching by zip code doesn’t work. Fix it please ### 2/5 — restock *2026-08-21, version 9.33.0* you guys don’t restock popular items and especially around school season such as backpack colours,water bottles, etc enough ### 3/5 — Customer service questions *2026-08-21, version 9.33.0* Unfortunately, I cannot call a store directly to ask a question at the Store Level, which is highly inconvenient. I cannot purchase an item in store and have it transferred to a store closer to where I live. If I want to purchase the item for pick up in store and cannot get to the store for seven days. I am at a loss because I cannot call the store to ask them to hold it for me. ### 5/5 — Love my gear *2026-08-20, version 9.33.0* I love my gear. Last forever. Stats in shape and fits the way it should. My only issue is shades change so often that matching the jacket with the pants is sometimes a challenge, especially when they’re out of stock and you have to wait ### 5/5 — Active wear *2026-08-19, version 9.33.0* Love this product is great for working with horses, wrestling, gym, and everyday! ### 3/5 — Swiftly relaxed shirts *2026-08-18, version 9.33.0* Style change inconsistent. Used to wear size 6. The fit changed and my size went down to 2. Next time I purchased the same shirt in a different color the size changed again. Now I’m a 4. Have returned several of these shirts due to this change. On top of that the sleeves are now too long and have to be altered. ### 5/5 — The best *2026-08-17, version 9.33.0* They’re the best because I love their clothing brand. I love everything about it it’s detail. I just love it if you plan on shopping here definitely recommend. ### 5/5 — AMAZING *2026-08-16, version 9.31.227* will forever love lululemon! ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update is garbage *2026-08-30, version 9.33.0* The latest update is the worst thing Lulu had done to their app. It constantly freezes and makes shopping with it not worth it. ### 1/5 — Tall length *2026-08-29, version 9.33.0* Can’t find any sweatpants in to length anymore. Why would you discontinue? ### 1/5 — New updates are so annoying! *2026-08-29, version 9.33.0* The new updated layout added inconvenient steps. You cannot edit your saved items simply. You get booted to the too of your active cart after editing the color/size or removing something from the list. Also, the product pics/colorway icons are not it. The icons before were not always accurate to the true color of an item, but this is worse ### 1/5 — Once again, they didn’t fully think through an app update *2026-08-28, version 9.33.0* When I click to go to the full page an item from my the “Saved Items” list in my bag, and then I the hit the back arrow, WHY would it take my back to the main checkout shopping bag and not back to exact place I was at on the saved items list where I clicked on that item. I could’ve been 90 items down on the list, and now I have to go back to Saves Items and scroll all the way down again. I just don’t understand how something so basic could be missed. And that’s just one example of the recurring lack of attention to detail when it comes to Lulu’s app updates. Please for the love of god think through ALL of the functionally, interface, user experience factors, etc. before making updates like this. It’s too sloppy for app developers of a company as huge Lululemon. ### 1/5 — Not user friendly *2026-08-27, version 9.33.0* You are not able to sort/filter, and they only have select styles for certain sizes. Everything is named similarly so it’s hard to find what you want. The app blasts you with a bunch of videos when you log in. No promo code so you have to contact customer service if your discounts aren’t going through. ### 1/5 — Unsealed items,darker color *2026-08-26, version 9.33.0* Received items that were previously opened(unsealed )and the new color,dreamy blue is much darker than the images on the site and one of them was not even in bag,obviously worn (just thrown inside the package with rest if the items) and as its final sale, I am stuck with it!! Lululemon is going downhill. ### 1/5 — Hate the latest update *2026-08-25, version 9.33.0* Show me the swatches of the colors rather than just listing the number of colors. ### 1/5 — Terrible brand, terrible customer service, terrible after-sale service *2026-08-23, version 9.33.0* On the same day, I purchased two pairs of the same shorts in different sizes (one Small and one Medium). Unfortunately, both pairs have exactly the same manufacturing issue: the elastic waistband continuously twists and rolls inside the waistband during normal wear. It is uncomfortable, distracting, and significantly affects the fit and overall experience but they didn’t do ANYTHING. ### 1/5 — Terrible now *2026-08-22, version 9.33.0* Wow you guys really messed up a great app with the last update. Not being able to see the colors while you browse kills the experience. ### 1/5 — AI Slop *2026-08-22, version 9.33.0* Wishlist Broken Again ## Most praised reviews (10 highest-rated) ### 5/5 — Yoga mat bag *2026-08-30, version 9.33.0* Very good, large, well made yoga bag. Two pockets, sleek and attractive. Great material! Love it ### 5/5 — Best store! 😆 *2026-08-30, version 9.33.0* This is the best store there clothes are amazing people there are so nice I definitely recommend lululemon!! ### 5/5 — good *2026-08-29, version 9.33.0* good ### 5/5 — Sizing *2026-08-29, version 9.33.0* Lululemon sizing can seem inconsistent, but with men’s shirts I’ve found that the issue is often that two shirts look almost identical while actually being different styles with different fits. I’ve made that mistake myself. Checking the exact style and fit before comparing sizes makes a big difference. ### 5/5 — Hi *2026-08-28, version 9.33.0* Pretty expensive but the taste is great ### 5/5 — Love this Product! *2026-08-27, version 9.33.0* I repeatedly purchase the “All Yours Tank” in fear this product will be discontinued! Amazing quality and fit! ### 5/5 — Best thing in the world *2026-08-26, version 9.33.0* It’s the best thing in the world cause it’s Lululemon and I love it ### 5/5 — Top Tier App *2026-08-26, version 9.33.0* Love this app! Love the clothes! Love how it keeps track of all my purchases, very organized , as it should be. Thankful lol ### 5/5 — Great Gear *2026-08-25, version 9.33.0* I’m new the brand and everything I’ve bought has exceeded ALL expectations. This stuff just works better anything. Pricey? Maybe? Good Value: ALWAYS ### 5/5 — good app *2026-08-25, version 9.33.0* best app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*